Hierarchy cannot be activated

Dear All,
We have a PC with a Save Hierarchy Step and it has failed with the below error,
Hierarchy , loaded with request REQU_xxxxxxxxxx, cannot be activated.
In the details Tab of Process Monitor i can see the below message,
The Hierarchy 'xxxxxxxxxxxxx ' is Currently Locked by User xxxxxxxx. But the load seems to be successful. when if i see in the details tab, i can see the above error
I cannot do a repeat on the chain, because it has execute always option.The next step has continued.
Please help me to solve this issue.
Regards,
Syed
Edited by: shameer83in on Oct 6, 2010 9:54 PM

Hi Shameer,
The error message says the user XXXX is locking the Hierarchy, contact the concerned person and ask him to come out of the Hierarchy or enquire with the user weather he is doing anything with that
Ask that concerned person to come out of it the locks will be released.
If no one is using still the lock exist then check for the locks in SM12 transaction and delete the locks and try activating it will work out.
There will not be any issue you can go ahead and activate the master data once you save the Hierarchy.
Edited by: prashanthk on Oct 7, 2010 4:31 PM

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