Hierarchy missing in COMM_HIERARCHY

Dear experts,
We are on SRM 7/ECC6 and I have done all middleware settings as per note 720819. There are no errors. R3AM1 shows everything in green.
However the product categories under COMM_HIERARCHY have been transferred as flat structure instead of a hierarchial structure.
Please suggest on what could be the issue?
Regards

HI,
Your system should have this sturcture
R3MATCLASS
| >
    R3MATCLASSXXCLNTXX
            |>
               001
               00101
               007
If this is structue then it is correct.
Regards
Sam

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Hierarchy missing in COMM_HIERARCHY

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