High speed DSL is very slow

Hi I am barely getting dailup speeds (Verizon speed tests 74k download and 14k upload) on my HS DSL. I've put up with slow speeds for a while but I just can not put up with it any longer. If things do not improve soon I will be forced to go to cable. Youtube is unwatchable, downloads take forever. I am using a westell 327 modem. Any ideas on how to get the promised bandwidth would be apprecated.
jim s

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
Step two: Can you provide the Transceiver Statistics from your modem?
Which means
Visit http://192.168.1.1/ for me and do the following:
a) If you see a Blue and White Westell page, mouse over [b]Troubleshooting[/b], go to [b]DSL[/b], and choose [b]Transceiver Statistics[/b]. Copy and paste the information on that page.
b) If using the Red and Black Firmware: Go to [b]System Monitoring > Advanced Monitors > Transceiver Statistics[/b]. Copy and paste the information on that page.
c) Try visiting http://192.168.1.1/transtat.htm which is a direct link to the Stats on older modems.
d) If you need a Username and Password, try the following:
admin/password
admin/password1
admin/admin
admin/admin1
admin/[b]Serial Number[/b].
By [b]Serial Number[/b], I don't mean type in the words [b]Serial Number[/b]. I mean find and type in the serial number found on the bottom of this router.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Similar Messages

High Speed DSL connectivity issues.

Hi. I have connectivity issues with the High Speed DSL internet connection. I have had internet service with you guys for almost a year now, and since day one, I have had connectivity issues. In the past, the connection would drop once every few days, and about once every two weeks I would need to restart the modem in order to get my connection back.
I have restarted my router countless times, and even done a factory reset on the router a number of times as well.
The past two days, my internet connection has been worse than ever, with the connection being dropped about once every five minutes. And, while the connection was up, my browsing, video, and email loading times were very slow.
The internet light on the modem is constantly flashing, even when I am connected.
The gateway status info page refreshes 4-5 times a minute.
I dont know if any of the following info will help. I would like to continue with Verizon as my ISP, but if the connection issues continue, I will have to change services.
I have the Actiontec GT708WNV modem.
The gateway status info is:
Gateway ParameterStatus
Firmware Version:
GT784WN-VZ-1.1.6
Model Number:
GT784WNV
Serial Number:
{edited for privacy}
WAN MAC Address:
Downstream Rate:
13759Kbps
Upstream Rate:
1027Kbps
PPP User Name:
N/A
ISP Protocol
1483 via DHCP
Encapsulation:
LLC
Gateway IP Address:
DNS Address #1:
DNS Address #2:

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
Step two: Can you provide the Transceiver Statistics from your modem?
As to where that is, it seems to be at
STATUS > WAN STATUS.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Question about high speed DSL

I have had high speed DSL 1.5 MB service since 8/20. Up until last night I was in love with the service. It was running between 600 and 1000KBPS excededing my expectations.
Then last night around 9:45pm it got extremely slow. I am talking 23.3KBPS on the bandwidth test I was able to run from CNET. I followed the instructions in the tech support and power cycled my modem and PC. I checked all connections and they were secure. The DSL light is solid which from what I have read here means I have a connection.
Would rain/thunderstorms cause an issue? We have had a large amount of rain since Saturday.
I am just frustrated with this issue.
Solved!
Go to Solution.

Ok..
Please post the modem status from your modem.
#1 If you have no idea of what I mean, since I have no idea of how old or new your Westell 6100 is, I point you to All DSLR (.dslreports.com) FAQs » Verizon Online DSL FAQ » 4. Hardware -> How do I use a router with the Westell 6100?
#2 When there, notice that they talk about the white and blue Westell Firmware and the red and black Westell firmare.
Please only answer my question - Do NOT attempt to do what they tell you to do there, at this time.
Which one, do you have?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

High speed DSL !?

hi all
I know DSL uses ATM for its for its connection,
but what about high speed DSL which is above 100MB ??
does it still use ATM ?
thanks,

You don't look at the ATM protocol. You look at your router. If you want a modem that will support 100 Mbps, then a small router like 890 (as an example) won't support this speed.
You need to have a big router, like a 3945 to support 100 Mbps. That is, of course, you can find an EHWIC card which will support vectoring. Currently, there's no Cisco modules available to support vectoring. Don't know when it'll come out. I guess Cisco is still listening out to see if it's worthwhile developing something like this.

I have new mac the speed download is very slow

i have new mac the speed download is very slow please let me know.

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Internet by high-speed DSL cable and two computers sharing the cable

I have a DSL cable going to my computer. It is high speed 100mbps internet. There was a modem supplied but I do not use it. I just stick the cable which comes out of the wall into the computer using the USB ethernet connector.
When I plugged the DSL cable into the modem then connected the modem to my computer, the internet speed was slower (about 30 mbps) so I did not do that.
If I want to use wireless internet though I do have to use the modem.
When the service provider technician came to my home to hook everything up, he said something about purchasing a router from him. He said that way I can have multiple computers using into the internet.
Since I only had the one computer at the time, I did not take him up on his offer.
Now, I want to use two computers––two MacBook Airs––using the cable. I prefer the cable to wireless because it's very fast.
Before I go and buy any equipment, I want to know what I need.
Do I buy just a router and then put the cable that comes out from the wall into a socket and then connect the other two computers to the router, or do I need to get a modem as well?
Just to remind you that when the modem is connected to the computer, the speed drops a lot even though the cable is connected to the modem.
If I need a modem, do I need to buy a special modem or is the one that I have good enough?
Sorry, if this sounds like a basic question but I don't really know much about routers and modems. I surfed the internet a bit on this but I still am not sure what to do.

Step one: Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
Step two: Can you provide the Transceiver Statistics from your modem?
As to where that is, it seems to be at
STATUS > WAN STATUS.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

VERIZON CHANGED HIGH SPEED DSL AT CENTRAL OFFICE AFTER I HAD 7.840 MBPS FOR MORE THAN 10 MONTHS!!!

ALL OF THE SUDDEN VERIZON DECIDES IN LATE APRIL THAT I SHOULD HAVE 7.1 MBPS INSTEAD OF THE 7.840 MBPS I HAVE BEEN HAVING FOR MORE THAN 10 MONTHS. AS A MATTER OF FACT, AFTER A LOT OF DISCONNECTIONS SUFFERED IN MARCH/APRIL 2012 BECAUSE VERIZON WAS DOING SOMETHING IN THEIR CENTRAL OFFICE WITHOUT TELLING TO THEIR CUSTOMERS, AND HAVING TO REPLACE ALL OF THE DSL FILTERS, AND TWO MODEMS... I GOT THE D-LINK WORKING AT 7.840 MBPS. AS A MATTER OF FACT, VERIZON TECHNICIAN CAME TO MY HOME AND WE DID INSTALL THE NEW MODEM AT THAT VERY SPEED, WHICH WAS AGREED MORE THAN 1 YEAR AGO AFTER DOING A LOT OF TESTING TO ENSURE THE STABILITY IN THE CONNECTION. ALL OF THE SUDDEN, AFTER THE 20-DAY HONEYMOON WITH MY NEW MODEM, I NOTICED THAT MY SPEED WAS NOT THE SAME, AND FOUND OUT THAT THE IP WAS CHANGED AND THE SPEED SETTING DROPPED TO 7.1 MBPS. NOW VERIZON CLAIMS THAT MY CONTRACT WAS FOR A MAXIMUM OF 7.1 MBPS WHICH IS NOT TRUE BECAUSE I WAS IN THE 7-15 MBPS RANGE!!! AS A MATTER OF FACT I COULD GO EVEN OVER 8 MBPS BUT BECAUSE OF MY LOCATION, RELATIVELY FAR AWAY FROM THE CENTRAL OFFICE AND AFTER A LOT OF TESTING, 7.840 MBPS WAS THE MOST CONVENIENT SPEED. VERIZON CHANGES THEIR POLICIES NOT NOTIFYING THE CUSTOMERS, THEY DO WORK INTERRUPTING THE SERVICE WITHOUT NOTIFYING. I AM GOING TO WAIT AND SEE WHAT THEY DO IN THIS CASE. IF THIS IS NOT SOLVED PROPERLY... GOOD BYE VERIZON, AND HELLO TIME WARNER CABLE!!! SO, VERIZON BE PREPARED TO LOSE ANOTHER LOYAL CUSTOMER FOR MORE THAN 9 YEARS!!! THAT IS THE PROBLEM WITH VERIZON, THEY ARE SO DEDICATED TO GET NEW CUSTOMERS THAT FORGET ABOUT THEIR OLD LOYAL ONES... UNFORTUNATELY, THERE ARE CONSEQUENCES... AND THOSE ARE THAT YOU WILL LOSE THE OLD ONES SOON BECAUSE YOUR LACK OF CARE ABOUT THEM!!! ONCE YOU ARE HOOKED WITH VERIZON, THEY THINK THEY GOTCHA FOREVER... LET'S WAIT AND SEE...

Believe or not... That 20% does make a difference... In one of my games, I used to have 5.3 secs of response time, now it does not lower from 7.8. By the way, even my PC worked faster when I had that little higher speed... I know the changes were done without my knowledge because for a period of 2 weeks I got lot of unstability in my connection that I never got for years before... After 20 days with the first IP assigned to the new modem, the speed dropped like Verizon was running a program to levelize such an speed.
At the end, what really bothers me, is that the 7.840 Mbps was a speed agreed with Verizon, their technicians, their supervisors at the CO, and it was fully documented, and all of the sudden because an "internal change in their policies" that agreement was broken... I am currently making arrangements to have FIOS installed at home, subject to an scouting visit from Verizon to evaluate the feasibility of its installation according to my internal wiring limitations. I have to give them a try... No doubt that it would me cheaper and much faster than the high speed enhanced internet connection that I currently have. Let's wait and see...
Thank you for your interest in my case and observations made too.

My internet speed suddenly went VERY slow on all browser

I am running on a Mac OS X Lion 10.7.5, 2 Ghz Intel i7, 4GB Ram DDR3.
I am experiencing very slow internet speed after some system update some time ago.
I have tried using wireless and LAN cable but both results the same.
I've tried resetting routers in both my office and home but it is still as disappointing.
Kindly advice on what to do? I've forgotten which update is it as it is some time ago already.
I have installed bootcamp in my macbook and tried the using from windows but there isn't such issue. The internet was smooth and great.

Try these basic troubleshooting steps.
1. Quit all app scompletely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
2. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

PlayStation3 Online W/ Verizon High-Speed DSL

I am getting Verizon DSL High Speed Internet due to the fact that FIOS is not yet available in my location. My question is what kind of speed will i recieve with the PS3 Online set-up. I am using a wireless router to connect my playstation 3. I am wondering what kind of speed i will recieve and if i will recieve any lag????

NO simple answer!
What speed you get depends on 3 things:
1). How much you pay. You can order 1mbs, 3mbs or 7mbps service
Each represents a maximum speed, and a different price.
2). How far are you from the Central office.
(7mbps is only available if you are fairly close to the CO)
3). The quality and condition of the copper pair between your premises and the CO.
You can be next door to the CO, but if the copper pair stinks, so will the DSL data rate.
Ultimately your speed will the the lower of either
The speed Verizon provisioned you for (what you ordered)
or
The Highest speed the Modem can successfully negotiate with the CO equipment.
For many users those are the same, but if you are toward the edge of the DSL 'footprint', you can order 3mbps, but you the copper pair length/quality may limit you to something considerable lower that may even be sensitive to changes in weather.
Once you are connected, you can look at the connection information on the modem/router, and it will tell you the data rates in both directions from the CO.

Importing speed is occasionally very slow

I'm having issues importing cd's on a new 20" Intel iMac. The DVD drive is a Matshita DVD-R UJ846. Sometimes (but not always) the iMac imports cd's at very slow speeds (1.1x-2.0x). Almost every time this happens there are audio problems with the imported track. There are other times when I import cd's and everything is fine.
The problem reappeared tonight. I tried importing the disc in question on my wife's G4 iMac and it worked fine. I also hooked up an external DVD burner and imported the disc again and it was fine with no audio problems. It also imported much faster with the external burner (20x speeds as opposed to a top speed of 8x with the internal drive).
Is the internal drive bad? I have burned several DVD's in iMovie with no problems.
Thanks,
Ron

While I don't have a definite answer to your question, you might see this thread and follow the links for more information...
http://discussions.apple.com/thread.jspa?messageID=2845349
Good luck,
Patrick

Re: Good speed from exchange, VERY slow at home

I am also suffering from very slow throughput and just across the road from the BMW garage 01278 code. The strange thing is that I did a speedtest this morning via iPad and I got 920kb/s down and 114.2kb/s upload @ 0710 so I come home tonight and test again back to 63.2kb/s down and 106.1kb/s upload ????. I have gone via test socket on master socket and reset my router also. See below screenshot via BT Broadband Speed Test site tonight at 18:43. I have an egineer booked from 1300 to 1800 on Monday 10th Feb. The speed seems to have gone down hill since the fibre install I requested failed due to copper issues and has never been the same since in the evenings.
Solved!
Go to Solution.

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

ITunes speed download is very slow

I have a 2.13 GB download of real steel from iTunes store SD.
The download speed is average 2.0 MB per second
The Comcast Internet high-speed test is 11 MB per second during download but 22 MB per second with nothing downloading.
So how do I increase my 2.0 MB per second Internet connection with iTunes.apple.com to 11 MB per second?

Additional comments of hardware specifications:
Mac Mini second-generation Standard configuration of $799
(I'm guessing a fourth-generation will not solve the problem)
LAN connection to Comcast high-speed Internet triple play $119

DSL Connection Very slow ONLY when using wireless router

My DSL connection was running super slow (approx 136 Kbs) - I disconnected the Linksys wireless router and plugged by DSL modem directly into the computer. Then my internet speed increased to 1.4 Mbs (a 10 fold increase).
Any suggestions on how / why my speed drops so extensively when using the Linksys wireless routher (wrt45g).
Thanks

Are you using the same test each time to measure the speed?
The reason I ask is that Windows usually reports its download speed in KB/sec (Kilobytes per second). But most web (internet) speed tests report their speed in Mbps (Megabits per second.)
A 1.4 Mbps line will typically pass data at about 140KB/sec.
To help determine what kind of problem you are having, do the same speed test in 3 different ways:
1) Connect one computer, by wire, directly to your modem
2) Connect one computer, by wire, directly to your router (all other computers and network devices should be off).
3) Connect one computer, wirelessly, to your router (all other computers and network devices should be off).
Report back your results, and also, please state what line speed you are paying for. Once we have this, we will hopefully be able to help you.

Good speed from exchange, VERY slow at home

I've been getting a very poor speed since about thursday last week, I've run the speed test and get 24.4MB/s from the exchange, yet from my hub I'm only getting 0.65MB/s, bt say they've fixed a problem in my area on one page, then tell me there's a problem on another, I use a wired connection, so there shouldn't be anything stopping me from getting my full speed, is there actually a problem in the Bridgwater area/01278 area code? If not how can I fix this?
Thanks

FAQ
1. Best Effort Test: -provides background information.
Download Speed
0.63 Mbps
0 Mbps
21 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.63 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 21.51 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.91 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.91Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
20:21:15, 27 Jan.
( 103.060000) DSL noise margin: 5.90 dB upstream, 3.00 dB downstream
20:21:14, 27 Jan.
( 102.040000) DSL line rate: 1147 Kbps upstream, 24376 Kbps downstream
These are the results.

Usb-6009 high-speed continuous acquisition for slow control loop application

Hi,
After watching a few Youtube videos, I successfully built a control loop in LabVIEW using my USB-6009. Currently, this loop is limited by the speed my actuator can take and respond to commands, topping out at 200 Hz. This is completely sufficient for my application. My question is more regarding the wasted potential of the USB-6009 to acquire samples at a much higher rate than what would be obtained if I used a simple single sample-on-demand during every iteration of the loop.
It seems to me that having the USB-6009 continuously acquire samples and having my control loop periodically check in for the latest data when it is ready to execute would have the advantage of allowing me to average groups of samples together to lower the overall noise associated with the measurement process (I am reading voltages from an amplified photodiode).
1) Does anyone know how I would instruct the USB-6009 to continuously acquire at say 10 kHz, so that on each loop I will have 50 or so samples that can be averaged together for a more accurate measurement of my control variable? Unfortunately, I'm new to this and not too familiar with DAQmx Timing.vi.
2) I've heard that reading into a buffer can increase latency for moving data into the computer. Given the low speed of my control loop, I don't foresee this as being a problem. Is this a correct assumption? I can probably live with an extra millisecond of latency.
3) I goofed around briefly with DAQmx Timing and managed to see a buffer overflow error. Certain rare events will by necessity cause my control loop to take much longer to execute, so I cannot guarantee that occasionally during normal operation I will not overflow the buffer. Can I suppress this error so that the dialog box does not pop up and the program continues to run uninterrupted? If the buffer overflows and old data gets overwritten it isn't a big deal for me since the control loop is only concerned with the latest data anyway.
Thanks for any info!

Howdy Patrick!
Here is a picture of the front panel:
Here is the block diagram:
And I've attached a copy of the VI saved for LabVIEW 7.1.
Regards,
Barron
Applications Engineering
National Instruments
Attachments:
most recent samples.vi ‏73 KB

High speed DSL is very slow

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