Higher Bit Rate for h.264

The people at FiOS say my h.264 QT file needs to be 6 MB Bit Rate, but I can't seem to get higher than 3 MB. They have to sample it up which makes my graphics slightly soft.
Can I get a higher rate using Compressor and h.264? I'm past deadline and don't have time to try other formats today, but will listen. Thanks.

Increasing the bitrate alone should not have any effect on the image (i.e., a sharp image is not going to become soft because of an increase in bitrate. Decrease yes, increase no.)
It seems that there is something else going on. Most likely it is the resolution. If the resolution you are using is lower then what they need, then they are scaling up the image which causes the graphics to become soft.
The bad news is that there is no way to "fix" this. You will need to start all over again at the proper resolution.

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    what does convert higher bit rate songs to 128 kbps mean?

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