Highest dunning level becoms lower

Hi masters
i have a issue for greece customers
customer has 10 open line items
one item is due from 2007 it should be the 4th level dunning level remaining 9 items over due items for this year , as per very old due item in customer master should be the 4 level .
up to last run customer master has 4 level , but recent run updated 1 st level in master
for 2007 open item also has 1 st level in dunning list and remaining 9 items also got 1st level in dunning list
why the 4 level changed to 1 level for 2007 item
why all open items got 1 st level in dunning list
please suggest it is priority issue
i will give more points for good and fast reply

- possible causes
In the Customizing settings for dunning (company code data), 'Dunn. by dunning level' is selected and for the output of the dunning notices, sorting in descending order according to dunning level is set (Sort field -> Dunning notice header).
Or:
The highest dunning level of the dunning notice was changed by correcting the dunning levels of the items after the dunning run.
Or:
In the customer/vendor master record, a key is specified for dunning grouping.
Rgds.

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Highest dunning level on customer master

Hello All,
I am facing an issue where the customer is having the highest dunning level 9 on the overdue item.
Then the customer makes payment for all open invoices but the dunning level on the customer master remains 9. Because the dunning level is the highest, all sales orders are blocked and need to be released manually.
Is there any standard SAP program to update the customer master dunning level if the customer has paid off all overdue item and is having a account balance zero or credit.
Thanks very much for any help in advance.
Points will be assigned to any helpful answer.
Anish Mathew

Hi,
There is no standard program to update the dunning level back to zero in case of payment.
You need to update the customer master via XD99, if needed in mass change. Otherwise use FD02.
Regards,
Gaurav

OVA8 (about credit control) - "Highest dunning level"

At OVA8 (about credit control) we have "highest dunning level". I can read the explanation below but I couldn't understand why "highest dunning level" stands for. Can anyone explain me?
Credit check against highest dunning level allowed
Indicates whether the system carries out a credit check based on the highest dunning level.
Use
With this type of credit check, you specify the highest dunning level you want to allow in the adjacent field. The dunning level is tracked and stored in the credit data in the customer master record. If this level is exceeded during order or delivery processing, the system carries out a credit check.

Dear Yasar,
Dunning is the reminder which we send to the customers regarding the due payment.
Please check with your FI team to learn more about Dunning.
If Highest Dunning level in OVA8 is set as 2, then the system will block the sales order if we have any due payment from the customer for the open items for which we have already sent 2 reminders.
I donot know how to configure Dunning. Your FI team members can help you in resolving this.
Hope my answers can help you upto some extent.
Thank you
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Hi All,
I need to update the dunning history details(dunning level) for a contract account.
I am using the table FKKMAKO(dunning header).
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545315 - FAQ: Dunning
[3] Question: How does the system determine the dunning level in the
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       determined for the account during the last dunning run.
       If an account receives several dunning notices (e.g. in the case
       of dunning by dunning level), make sure that you use ascending
       order when printing, since the master record is updated after
       each dunning notice.
Note 838334 may also be the case.
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Dunning - Update dunning level in customer master.

I run dunning procedure for customer XYZ. The dunning procedure prints out 2 dunning letters for the customer - dunning letter 2 and dunning letter 3 (which is correct). However, the customer master for customer is updated to "2" for dunning level. Why isn't the dun level updated to 3?
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545315 - FAQ: Dunning
[3] Question: How does the system determine the dunning level in the
              master record?
       The master record stores the highest dunning level that has been
       determined for the account during the last dunning run.
       If an account receives several dunning notices (e.g. in the case
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Note 838334 may also be the case.
cheers,
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Dunning level change

Hi gurus,
My client having the 9 line items under one customer. In that 3 line items are dunned based on their due date and they are in different dunning levels
1 line item- level 2
2 line item-level 3
3 line item-level1
Now my client is asking to run dunning level 3 for customer of 3rd line item.
How can i run the 3rd level for this situation?
Is the changes related to document level or master data level?
It is not possible to change the dunning level in customer master because system showing the highest dunned level (3rd) in master record.
Thanks in advance
Gamidii

Hi,
Thanks for your prompt reply.
The changes what you are mentioned is related to document level.
Is there any implication in customer master ?
Regards,
Gamidii

Dunning goes to low levels

Hi gurus
Customers has alrady 4 th level dunning with over due items
problem is recent dunning run issued 1st levels dunning for all items and in master data also has 1 st
level dunning , Till the over due items not yet paid
why the dunning level comes 4th level to 1 st level for very old items also
Regards
Sambha

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Auto reduction of Dunning Level

Hi
When we run the dunning activity run dunning level is automatically reduced to lower level. The details are as below
Dunning Procedure- L1
Dunning Levels- 10,20,30,40.
First invoice reached Level 40 this is highest level
after this we did invoicing
now there two open items in the contract account. Open item 1 is at dunning level 40 and open item 2 is not dunned at.
Now when we run the dunning, both items picking in dunning run and both item are showing at dunning level 10 in contact account display-FPL9.
The issue is - open item which was dunned at highest level should not reduce to lowest level. In this case this was reduced from 40 to 10.
We need dunning level should not reduce from highest level to lowest level.
Please help.
Regards
Srinivas
Edited by: srinivas rao on Oct 10, 2009 9:58 PM

Hi Narendar
Thanks for your reply. This check already selected in the dunning procedure. we found the issue is with FM.
Regards
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Dunning Letter No is always 1 even though Dunning Level is 2, 3 and so on

Weird problem on SBO 2007A SP 1 PL5
Dunning Levels seem to be set appropriately:
Dunning Letter 01 - 15 days
Dunning Letter 02 - 35 days
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Here is a screen shot of my Dunning Wizard Step 5 of 6. http://www.octavesolutions.com/erp/dunning.jpg
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Thank you for your time.

Hi Mike:
I have solved the problem on my system. It is not related to my comment below. Can you check to see if you have checked the box to "Apply Letter Template at Highest Level. " I hope this fixes it for you.
I am having the same problem. I have the PLD's assigned to each Dunning level and everything tested fine in demo. It printed the correct letters to the correct level.s Now it prints the same letter for every Dunning level and the letter is not one of my PLD letters. I now see the "Dunning Levels - Setup Window" has been activated . It was not there before. According to the help this is activated from the form settings on the mani menu. Do you have the Dunning Levels showing above Dunning Terms in the Admin > Setup > Busienss Partners menu activated. Just wondering if we have the same issue??
Edited by: Vicki Smith on Sep 28, 2009 6:47 PM

AR-Dunning levels

Hi,
We have a scenario like this:
A customer has two dunning levels. He has been dunned for 1st level with 3 open items. Later on, 5 more items have been posted.
When trying to dun the customer, the system gives 2nd dunning level to fist 3 items and 1st dunning level to 5 additional items.
The user wants to get one dunning letter in which he would like to see both dunning levels.
It means, the system should give the details of 3line items and 5 line items in one dunning form/ letter...
How can I do this......................!?
BR..AJ

this is a business process question
You could look at syn'ing your invoice creation so the 8 line items get picked up together.
If this cant be done, you could create an update program/ process prior to Dunning that either moves all open items to the highest level of the open items, or re-sets the level back to "0" for all open items that have a level.
You need to consider how often you run dunning and the impact of Billing (with due dates) has on this.

Dunning Levels in FICA

Hi Experts,
Need your help and guidance for the following scenario.
We are implementing non-industrial FICA in our project. We have a scenario where open items will be at different Dunning levels.
1. Invoice 1 -- Dunning Level 2
2. Invoice 2 -- Dunning Level 1
Both the levels are assigned to the same Dunning procedure. When the dunning run completes, we need to send an email to the Business partner. The requirement is that if there are open items with multiple dunning levels, the message corresponding only to the highest level should be sent. In this example, the message stored in form associated with Level 2 should be sent.
Can this be achieved through standard configuration ? Please provide the solution.
Thanks,
Sundar

Hi Sundar,
Your requirement can be achieved by configuration.
Go to the following path in SPRO-
IMG->Financial Accounting->Contract Accounts Receivable and Payable->Business Transactions->Dunning->Dunning by Dunning Procedure->Configure Dunning Procedure.
After configuring the dunning procedure, when you are creating the individual dunning levels for a particular dunning procedure, there is "History and dunning print out" section , where in you will a "Print All items" check box.
If you set this indicator, all open items that fulfill the same criteria for dunning grouping are printed on a dunning notice.
If this indicator is not set, only those items due to be dunned are printed (the items that have reached the number of days in arrears).
So in your scenario, it will not be set, then only the item which has hit level 2 will go to the customer.
Hope it helps.....
Thanks,
Amlan

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Dunning levels not updating as per procedure

Hi gurus
Customers has very old items with dunning level 2 and recent dunning run should be the 3 rd level but till old items has 2 nd level only .
could you please give some information on the smae
regards
Sambha

hi ravi
In proceudre maintaine 4 levels and now the customer has open items form 2008 december
It should be the 4 th level but the old items has 1 st level with new items
please inform the why the level goes to low level
Thanks
Sambha

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Is it possible to set dunning level of cleared documents?

We'd like to use dunning to report on 30, 60 and 90 days in arrears. It's easy to turn it on going forward. However, we'd like to process all our cleared items (BSAD) and set the dunning level on them as well if that's possible.
Has anyone ever done this before? Any suggestions on where to look or how to do this?

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Highest dunning level becoms lower

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