Highest dunning level on customer master
Hello All,
I am facing an issue where the customer is having the highest dunning level 9 on the overdue item.
Then the customer makes payment for all open invoices but the dunning level on the customer master remains 9. Because the dunning level is the highest, all sales orders are blocked and need to be released manually.
Is there any standard SAP program to update the customer master dunning level if the customer has paid off all overdue item and is having a account balance zero or credit.
Thanks very much for any help in advance.
Points will be assigned to any helpful answer.
Anish Mathew
Hi,
There is no standard program to update the dunning level back to zero in case of payment.
You need to update the customer master via XD99, if needed in mass change. Otherwise use FD02.
Regards,
Gaurav
Similar Messages
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Dunning could not update dunning level in customer master data!
Dear experts,
I have an issue-that after I ran F150, it did not update dunning level in customer master data. The customer have an overdue invoice and the number of days reached the one of the dunning level. And I did not set the ammount limitation.
Could anyone tell me the reason?
Thank you in advance~
FloraHi Linda,
You can block the items of a customer without blocking his account completely by allowing his account for dunning program.
1. Allow the customer account for dunning
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Thank you,
Ramesh. -
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I run dunning procedure for customer XYZ. The dunning procedure prints out 2 dunning letters for the customer - dunning letter 2 and dunning letter 3 (which is correct). However, the customer master for customer is updated to "2" for dunning level. Why isn't the dun level updated to 3?
Thanking you in advance.545315 - FAQ: Dunning
[3] Question: How does the system determine the dunning level in the
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The master record stores the highest dunning level that has been
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Highest dunning level becoms lower
Hi masters
i have a issue for greece customers
customer has 10 open line items
one item is due from 2007 it should be the 4th level dunning level remaining 9 items over due items for this year , as per very old due item in customer master should be the 4 level .
up to last run customer master has 4 level , but recent run updated 1 st level in master
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why the 4 level changed to 1 level for 2007 item
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i will give more points for good and fast reply- possible causes
In the Customizing settings for dunning (company code data), 'Dunn. by dunning level' is selected and for the output of the dunning notices, sorting in descending order according to dunning level is set (Sort field -> Dunning notice header).
Or:
The highest dunning level of the dunning notice was changed by correcting the dunning levels of the items after the dunning run.
Or:
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Rgds. -
Dunning - clearing the customer master data?
Customer XYZ has been dunned. Customer master updated with dunning level = 1 and last date dunned. Once customer pays invoice, is this automatically cleared by the system, or does user have to do this manually (clearing of dunning level and last date dunned in customer master)?
The field KNB5-MAHNS (dunning level in the customer/vendor master
record) is not the actual dunning status of the customer/vendor,
but the highest dunning level customer/vendor got the last time
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This is mentioned in the F1 help of this field.
If customer pays all the repayments etc., then customer will not be
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Jon -
OVA8 (about credit control) - "Highest dunning level"
At OVA8 (about credit control) we have "highest dunning level". I can read the explanation below but I couldn't understand why "highest dunning level" stands for. Can anyone explain me?
Credit check against highest dunning level allowed
Indicates whether the system carries out a credit check based on the highest dunning level.
Use
With this type of credit check, you specify the highest dunning level you want to allow in the adjacent field. The dunning level is tracked and stored in the credit data in the customer master record. If this level is exceeded during order or delivery processing, the system carries out a credit check.Dear Yasar,
Dunning is the reminder which we send to the customers regarding the due payment.
Please check with your FI team to learn more about Dunning.
If Highest Dunning level in OVA8 is set as 2, then the system will block the sales order if we have any due payment from the customer for the open items for which we have already sent 2 reminders.
I donot know how to configure Dunning. Your FI team members can help you in resolving this.
Hope my answers can help you upto some extent.
Thank you
SP.Venkatesh -
Update Dunning level on Customer(KNB5-MAHNS)
Hi experts,
I have request to update dunning level of customer (field KNB5-MAHNS) from another system using BAPI or something.
I can't find any BAPI for this purpose.
Anybody have some ideas or solutions for this problem?
Thanks,
DrazenAs far as i know there is no "actual" BAPI to update Customer (AR) master data so you may look at IDoc [DEBMAS05|https://www.sdn.sap.com/irj/sdn/advancedsearch?cat=sdn_all&query=debmas05&adv=false&sortby=cm_rnd_rankvalue] and write a program to use it or use [LSMW|https://www.sdn.sap.com/irj/sdn/advancedsearch?cat=sdn_all&query=lsmwCustomermaster+data&adv=false&sortby=cm_rnd_rankvalue] and direct input/batch input.
Regards -
Dunning not updating in Customer Master
Dear All,
We have an issue- once we completed F150, it did not update dunning level in customer master data.
The customer have an overdue invoice and the number of days also reached
Do suggest.
RegardsHow did you get it? I am having the same issue , Can you please post your solution ?
Thanks -
Hi gurus,
My client having the 9 line items under one customer. In that 3 line items are dunned based on their due date and they are in different dunning levels
1 line item- level 2
2 line item-level 3
3 line item-level1
Now my client is asking to run dunning level 3 for customer of 3rd line item.
How can i run the 3rd level for this situation?
Is the changes related to document level or master data level?
It is not possible to change the dunning level in customer master because system showing the highest dunned level (3rd) in master record.
Thanks in advance
GamidiiHi,
Thanks for your prompt reply.
The changes what you are mentioned is related to document level.
Is there any implication in customer master ?
Regards,
Gamidii -
Restrict the creation of customer master records at sales area level
I know that you can supress fields at the company code and sales area level in customer master, but, is there a way in configuration to restrict the creation of a customer master record at the company code and sales area levels? Only the general data level is needed for this customer account group.
Any help would be greatly appreciated!!Hi
Create the Customer Master without entering the Company Code and sales Area. The system will allow and ask you to fill only the General Data.
The other way is that Create a Account Group and suppress its all Fields of Accounting View and Sales Area View, so that for that account group you will have to maitain only the General view.
Regards
Amitesh Anand -
Update dunning level and dunning details for a contract account
Hi All,
I need to update the dunning history details(dunning level) for a contract account.
I am using the table FKKMAKO(dunning header).
Let me know if there is a Function module/BAPI/ any other way to update the dunning history details
Regards
Shiva545315 - FAQ: Dunning
[3] Question: How does the system determine the dunning level in the
master record?
The master record stores the highest dunning level that has been
determined for the account during the last dunning run.
If an account receives several dunning notices (e.g. in the case
of dunning by dunning level), make sure that you use ascending
order when printing, since the master record is updated after
each dunning notice.
Note 838334 may also be the case.
cheers,
Jon -
Hi Gurus,
Appreciate some help here.
I've maintained 3 dunning levels and "always dun" for the 3 levels are setup.
How can I keep the dunning level at level 1 whenever a dunning is perform? Is it possible to do it? I've try to change the dunning level in the master record but it's not working. The dunning proposal is still taking the latest level (eg. level 3) eventhought I've changed the dunning level to 1 in master record.
I know the dunning level can be edit during Dunning proposal but it will be time consuming to edit the individual item every time a dunning is perform. Anyone has a good suggestion?
Thank youThanks for the response.
Can you elaborate more where can I checked?
Does it mean that customer master record can't fixed the dunning level? -
List Customer master Filelds (URGENT)
Dear All,
Can you Please provide the list of Customer master fields in one Place.
Please Do the Needful (IT IS URGENT)
Regards,
VinayHi
Do the following.
Go to SE11 and put below tables one by one
KNA1 General Data in Customer Master
KNA1VV Customer Master View KNA1 KNVV
KNAS Customer master (VAT registration numbers
KNAT Customer Master Record (Tax Groupings)
KNB1 Customer Master (Company Code)
KNB4 Customer Payment History
KNB4_AEDAT BW FI: KNB4 Extraction using AEDAT
KNB5 Customer master (dunning data)
KNBK Customer Master (Bank Details)
KNBW Customer master record (withholding tax ty
KNC1 Customer master (transaction figures)
KNC1_AEDAT BW FI: KNC1 Extraction using AEDAT
KNC3 Customer master (special G/L transaction f
KNC3_AEDAT BW FI: KNC3 Extraction usign AEDAT
KNEA Assign Bank Details and Payment Methods to
KNEX Customer Master: Legal Control - Sanctione
KNKA Customer master credit management: Central
KNKA_AEDAT BW FI: KNKA Extraction using AEDAT
KNKK Customer master credit management: Control
KNKKF1 Credit Management: FI Status Data
KNKKF2 Credit Management: Open Items by Days in A
KNKKF2 Credit Management: Open Items by Days in
KNKK_AEDAT BW FI: KNKK Extraction usign AEDAT
KNKO Assignment of Cost Est. Number to Config.
KNMT Customer-Material Info Record Data Table
KNMTK Customer-Material Info Record Header Tabl
KNMT_REF Test - Search Help for KNMT
KNOB Assignment of Cost Est. Number to Config.
KNVA Customer Master Loading Points
KNVD Customer master record sales request form
KNVH Customer Hierarchies
KNVI Customer Master Tax Indicator
KNVK Customer Master Contact Partner
KNVL Customer Master Licenses
KNVP Customer Master Partner Functions
KNVS Customer Master Shipping Data
KNVT Customer Master Record Texts for Sales
KNVV Customer Master Sales Data
KNZA Permitted Alternative Payer
You will get all the needed fields.
Hope this helps. reward if helpful
kind regards
sandeep -
CUSTOMER MASTER SCREEN RELATED TABLES..
HI
I WANT TO KNOW ABT ALL THE TBALES RELATED TO CUSTOMER MASTER (XD01 )APPLICATION.. WHEN EVER WE CREATE A CUSTOMER THROGH THIS SCREEN THAT DATA WILL STORE INTO SOME TABLES.. WHAT ARE THOSE TABLES..(FOR EXAMPLE: KNA1 ,ect..) like this.. what are the other tables...
thanks
babuKNA1 General Data in Customer Master
KNAS Customer master (VAT registration numbers
KNAT Customer Master Record (Tax Groupings)
KNB1 Customer Master (Company Code)
KNB4 Customer Payment History
KNB5 Customer master (dunning data)
KNBK Customer Master (Bank Details)
KNBW Customer master record (withholding tax ty
KNC1 Customer master (transaction figures)
KNC3 Customer master (special G/L transaction f
KNEA Assign Bank Details and Payment Methods to
KNEX Customer Master: Legal Control - Sanctione
KNKA Customer master credit management: Central
KNKK Customer master credit management: Control
KNKKF1 Credit Management: FI Status Data
KNKKF2 Credit Management: Open Items by Days in A
KNKO Assignment of Cost Est. Number to Config.
KNMT Customer-Material Info Record Data Table
KNMTK Customer-Material Info Record Header Table
KNOB Assignment of Cost Est. Number to Config.
KNVA Customer Master Unloading Points
KNVD Customer master record sales request form
KNVH Customer Hierarchies
KNVI Customer Master Tax Indicator
KNVK Customer Master Contact Partner
KNVL Customer Master Licenses
KNVP Customer Master Partner Functions
KNVS Customer Master Shipping Data
KNVT Customer Master Record Texts for Sales
KNVV Customer Master Sales Data
KNZA Permitted Alternative Payer -
Customer Master with Multi-Org
We are implementing 11i with multi-org. We have been trying to determine at what level the customer master (and others such as item master) files reside within the multi-org levels. Specifically, does the customer master lie in the set of books level, or at the operating unit level, or the legal entity level, or some other level?
nullHi Jay,
Your last sentence is very interesting, have you customized to secure Customer Header by OU ?
Was it a heavy customisation ? Did it impact many forms ?
Because this would have to be effective in all screens bringing customer info (Telesales, Teleservice, Sales Online, AR, OM, ...).
Thank you for your help,
Christelle
Hi Robert.
We run 57 SOBs and OUs. Customer Header is above SOB and OU level. It is shared bu all OUs and SOBs.
Customer Address and entities below (site use etc) are OU level.
FYI it is possible to customize to secure Customer Header by OU (org_id).
Cheers.
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