Highlight critical business Processes in SOLMAN

Hello everybody,
I know it is possible to categorize test cases in SOLMAN. But what about business Processes or Transactions?
Can I highlight them in order to reduce my test scope ? So I will immediately know which Object I must test when I’m upgrading my system.
Thank you so much in advance
Regards
Felix

Hi Felix,
You can use Business Process Change Analyzer (BCPA) to identify test scope or Scope and Effort Analyzer to estimate upgrade scope.
Manually within SOLAR01 you can use customer attributes to maintain flags or filters. These attribute scan be maintained within business process nodes and transaction objects.
Hope this helps,
Karl

Similar Messages

Adding A Business Process To SolMan

Hi,
I've just upgraded our Solman system to EHP1 SPS22 and I'm now looking at business process monitoring.
From documentation I've seen you go into DSWP and select your solution and away you go, I've also seen mention of transactions solar01/02. I seem to be missing something here as our defined solutions don't already have business processes defined and I'm being a bit lame as I can't seem to see how you would add a new business process in.
Does anyone have any experience in doing this and is able to coomunicate process in a step by step guide to get us up and running?
Thanks.

Hi Spencer,
as you probably heard here and ther the SAP Solution Manager supports the whole lifecycle of a business process. Hence there are especially two logical parts
a) the project and business blueprint part which you access with your mentioned transactions SOLAR01/02
b) the operations part where you have a similar but nevertheless separate directory the so called Solution Directory that you can access via DSWP > Solution Landscape > Solution Landscape Maintenance or via the "Business Process Operations" Work Center.
In both directories you can maintain business processes from scratch or use the Business Process Repository or another Project or another Solution as source.
What you require for using Business Process Monitoring is that business processes are maintained in the Solution Directory. If so far you processes are only maintained in SOLAR01/02 then you can copy them into the Solution Directory.
You should find corresponding iTutors under http://service.sap.com/rkt-solman
You can also have a look into http://service.sap.com/bpm > Media Library > Technical Information for different technical papers explaining on how to setup BPMon.
Perhaps you also want to visit the FAQ page http://wiki.sdn.sap.com/wiki/display/SM/FAQBusinessProcess+Monitoring
Best Regards
Volker

CRITICAL BUSINESS PROCESS MAPPING

HI FRIENDS
UNDER THE PROJECT I AM WORKING WHERE CLIENT HAS A SPECIFIC REQUIREMENT -
MY CLENT IS A PHARMACEUTICAL HOUSE. NOW THEY DO FREE SAMPLE DELIVERY TO MEDICAL REPRESENTATIVES. FREE DELIVERY IS NOT A PROBLEM BUT HOW I WILL MAP MEDICAL REPRESENTATIVES IN SAP SYSTEM THAT'S UNDER WHICH PARAMETER I WILL MAINTAIN THEM.
THIS BUSINESS SITUATION I WANT TO MAP IN SAP
PLZ HELP
REGARDS
AMBARISH

Dear AMBARISH,
Try with this
Include Partner function PE -- Sales employee in your partner procedure for all levels
Customer
Sales document header and item
Delivery header and item
Billing header and item.
When ever you create samples order you can enter perticuler partner in your document manually in the document you can process.
I hope it will help you,
Regards,
Murali.

Business Process Management - End-to-End Analysis and Performance KPI's

Hello,
I am from WB and were looking to expand our footprint with Business Process Monitoring.
For critical business processes (order to cash, release to accounting, procure to pay; create shopping cart, etc.) how can be map and determine for the business units the expected run times as well as capturing / reporting historical trend analysis; looking at from a company business process level and not an SAP transaction level.
We were disappointed that we were unable to find this detailed functionality in SolMan (dashboards, metrics, customizable reports, etc.) that could tell us how long a WB business process takes to execute form start to finish.
Does anyone have any info as to if NetWeaver BPM can capture and trend the complete A-Z run times of a Business Process?
Iu2019m I missing something here?! I would think something this basic would automatically be a part of SolMan BPM Monitoringu2026
Appreciate all and any feedback.
Thanks!
Bruce L.
Warner Bros. Pictures, Burbank Calif.

Hi Bruce,
You can find many of the Process Analytics capabilities in NW BPM 7.2 release in this How-to Webinar
FEATURED EVENTS
Here you can see the Process Analytics related documentation
http://help.sap.com/saphelp_nwce72/helpdata/en/60/794d3f1e5a4443b5f714b28f6f5fa1/frameset.htm
Here you can find what data is exposed within the BPM specific BI content http://help.sap.com/saphelp_nw70/helpdata/en/ec/d897e16ccd4efd951a5fe708734bd3/frameset.htm
Best regards,
Radost

Business process management (BPM)

How do business process mangement implmentation related to SAP BASIS guys.

Hi,
If you are talking about Solution manager BPM(Business Process Monitoring), its upto you how much you can relate, generally we used to do configuration on based upon inputs from fuctional consultants, so in case you dont have any solution mnaager consultant , you can collect the busness scenario related information and map the business process in solman setup , finally need to configre monitring based on scopes.Maximum input should come from business users to map.
Hope it will clear ,
Regards,

Business Process Documentation

Dear All
Business Process Documentation
I just want to know foloowing thing sabout Business Process Documentation.
do yuo know where there any documents about Business Process Documentation and system log ?
Edited by: Koji Watanabe on Feb 16, 2012 1:52 AM

Hellow Watanabe-san
Could you explain little bit mroe about what you are looking
for ?
Are you looking for the way to document Business Process in SolMan ?
Or
Are you looking for the way to monitor your business process in
the backedn system ?
The link that vasanthgobi mentioned is the SAP help on business
process monitoring.
Documentation topic
In SAP Solman, you can document your business process in following
2 area. Project area and Solution area. Project area is mainly used
for implementation phase or initial documentation. Solution area is
used for operation phase.
And to support the documentation, SAP Solman provides several
supporting tools for project area (you can copy the document in
project area to solution later).
In SolMan 7.1, if you want to document your business process,
you may have following possibility.
(General motivation for the documentation, please refer to the
this blog http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/27054.
And service Market Place
http://service.sap.com/esacademy (login in english)
=>meet the expert =>Replay Library.
=>SAP Solution manager =>Solution Documentation )
1.Upload via EXCEL (initial upload) and adjust in project area
<Create templete via project, and create excel content locally
and upload to project area>
2.Maintain business process by using Business Blue print function
<Using more graphical instead of SolMan screen>
Also refer to these blogs
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/28304
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/27212
And service market place link (webinar)
http://service.sap.com/esacademy (login in english)
=>meet the expert =>Replay Library.
=>SAP Solution manager =>Business Process Blueprint
3.Start initial documentation using RBPD content and adjust it in
project area
<SAP and IBIS develop analysis content based on the business
process repository. By using this content, you can execute
analysis for ERP and can get process utilization info.
And you can create initial process from this>.
Also refer to these blogs
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/26074
And service market place link
http://service.sap.com/rbpd
4.Document manually in project area
(Also ARIS integration is possible).
In above case, if you use RBPD content, yes, you have some step
related to the backend system (collecting process execution statistic
in ERP). But in other case, you do not have any activity to ERP.
For RBPD, it collects the data by using job, and you can control
the number of WP to be used. The runtime will be depending your
ERP system size.
Business Process Monitoring topic
In SolMan, there are business process monitoring functionality.
Actually, it is not only the monitoring, but also you can use it
for business process improvement.
Basically in business process monitoring related tools,
there are 2 main tools
1.Business Process Monitoring tool - Monitoring
2.Business Process Analytics tool - Analysis & benchmarking
(Also there are dashboard).
Business Process Monitorings enables monitoring of your core
business process from technical and application side.
The tool can monitor specific job(normal job/BW process chain),
interface(IDoc, tRFC, qRFC etc), performance, and also different
types of transaction document like sales order, delivery,
purchase order, production ordet etc.
For transaction monitoring, there are pre-defined template
(best practice).
Also it allows to monitor any table (z/y-table also).
And the Analytics tool is the tool based on the BW.
By using this, you can do benchamarking, trend analysis,
backlog analysis.
In more, I highly recommend to check the series of blog
by Volker. And FAQ document.
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/u/251688346
http://wiki.sdn.sap.com/wiki/display/SM/FAQBusinessProcess+Monitoring
There are configuration document in service market place also.
http://service.sap.com/bpm
Hope this helps you.
Best Regards
Keiji Mishima

How to use Business process roadmap composer & Solman in Blueprint ?

Hi experts,
I am a support consultant and for the first time I am getting involved in Preparing Business Blueprint, So I want to know,
How to use Business process roadmap composer & Solman in Blueprint ?
Regards,
Shakti

Hi Shakti,
This urls shoudl help you to understand better how it works:
-http://service.sap.com/roadmaps
-http://help.sap.com/saphelp_sm71_sp01/helpdata/en/46/210b6e218214dce10000000a155369/frameset.htm
-http://help.sap.com/saphelp_sm71_sp01/helpdata/en/45/f6da633a292312e10000000a11466f/frameset.htm
For further doubts check also the wiki page:
-http://wiki.sdn.sap.com/wiki/display/SM/SolutionManagerImplementation
Kind regards,
Fabricius

Business Process Graphics are not coming in SOLMAN 3.2

Hi,
In my solman system graphics for business processes are not coming.I am getting an error message "The page cannot be found".
The link is as follows...
http://itssvr.tsm.com:8000/sap/bc/solman/defaultUser/graphic/solmangraphic.htm?sap-language=E&sap-client=100
&_appl=SOLAR&_cmd=READ&_cacheid=032E57B2E
6FDB14188B4313543C5393E
I have checked sap-bc-solman-defaultuser-graphicdata is activated.
Please suggest.
Thanks & Regards
Mrutyunjay

hI,
Go to vtlf copy controls in item data vbrk/vbrp give 001 try this it my work out.
Best regards,
venkataswamy.y

Solman HP- ALM Integration and Business Process Configuration

Hello Solman Experts,
Can anyone provide me the links/docs/materials/SAP application Help/Wiki etc for Solution Manager to
HP-ALM Integration and Business Process Mapping/Configuration.
Thank you in advance and waiting for the answers.
Regards,
Eswaran

Hi
check below blog for this
End to End testing with HP ALM 11 and SAP Solution Manager 7.1
thanks
Prakhar

Using ARIS process models as the foundation for Business Process Monitoring

Hello,
Do anyone know if you can use IDS Scheer ARIS process models and the integration between IDS Scheer ARIS and SAP Solution Manager as the starting point for end-to-end Business Process Monitoring (BPM) so that you get the process description/model automatically in Solution Manager BPM and just need to configure the monitoring (more or less that you monitor against the modelled process in ARIS)?
Is there an API for SAP Solution Manager BPM so that non-SAP solutions/systems can be part of the end-to-end process monitoring?
If not, how do you usually integrate non-SAP solutions that are part of an end-to-end process that you want to monitor into SAP Solution Manager BPM, or do you not use Solution Manager BPM for this?
What is the roadmap for SAP around SAP Solution Manager BPM when it comes to non-SAP systems/applications/solutions and the new SAP NetWeaver BPM functionality?
Regards,
Markus Johansson

Hello Markus,
I just paste my answer form the other forum entry Re: Business process management strategy in SAP?
in a nutshell BPM Netweaver is focussing on so called edge-processes (usually
SOA-based and often workflow related). These edge-processes a thought to enhance exisitng core business processes and should provide the fast competitive edge versus competitors. Examples would be also xApps. For this Netweaver provides process modelling tools, where you can get exectuable code through the integration between CE and PI. The monitoring part for these processes is mainly targeting business end-users and business manager.
Business Process Monitoring with Solution Manager focusses on core business processes which are realized with the "conventional", "old" SAP Architecture, e.g. Order-to-Cash or Procure-to-Pay. You get a combination of technical monitors (average response times of transactions, background job runtimes, monitors for IDOC or qRFC processing) and application related monitors (you get more than 200 pre-configured application monitors out-of-the-box like number of overdue customer orders or outbound deliveries or number of deliveries with goods issue posted but no invoice). The target group here is the support organization of the customer, from Basis-Support over application support on IT side to process owner on business department side.
Overview presentations can be found under
https://service.sap.com/bpm --> Media Library --> Customer Information -->
"Business Process Monitoring - Part 1 & 2".
Or look under https://www.sdn.sap.com/irj/sdn/nw-processmonitoring
In the end BPM Netweaver and BPMon SolMan are complementary for different purposes and different target groups.
Best Regards
Volker

2 Logical Components for 1 Business Process Step

Hello All,
I'm looking for a way to assign in SolMan --> transaction Solar01 - Tab Structure - Business Process Step, 2 logical components for 1 business step. When creating the business step I have to assign 1 specific logical component to this step. Once I have done this I can only select the chosen logical component ffor SAP Transactions, configuration object etc.. As my business step is running on 2 different systems I need to find a way to link transactions etc. in the step to the different systems. Is there any way to change this for the Level 3 elements, like it is for level 2 (business processes) where I can choose in the different tabs between all the logical components?
Thanks in advance
Ramó

I've seen people use some absolute craziness to get more than three levels. The most extreme being using multiple projects at the highest level (i.e. a project for PTP Accounts Payable). Don't go there.
I personally like to have 1 transaction per process step. Don't use the transaction tab as another process level, use it to better describe the process step (like all the other tabs are uses). It results in a better understanding of the system as you go forward. To do that I make teams break up things they think are one step (this can take some arm twisting, so hit the gym and maybe take a few judo classes).
This allows you to use SolMan in more powerful ways. For instance, if you attach development objects to a step with 5 transactions, you cannot tell which transaction is modified by the development object. However, one transaction per node provides you this link. There are other examples, but basically the "where used" button becomes very useful when you have 1 transaction per node.
Maybe you could provide a specific example of your process and we can think of a better way to collapse it.
Such as:
- PTP Non-Merchandise Purchasing
-- Expense Purchasing
--- Create Purchase Requisition
--- Create Purchase Order (Assign Vendor & Price)
--- Send to Vendor
--- Post Goods Receipt
--- Perform LIV
--- Process Payment
Some companies have 6 level processes already defined in models and putting it into SolMan can be a pain for sure. Your naming convention is usually the best route.
regards,
Jason
The system role and template work around doesn't apply to your situation.

Re: What is a Business Process Expert?

Hello all,
Maybe we should open the discussion a bit beyond a "Human Centric" BPX. The main theme after all IS "The Business Process". There are hundreds, possibly thousands of Business Processes depending upon whether you categorize as micro or macro processes. Any one of these either on a micro/macro level function with or without human beings and may utilize machines that assist or automate value added activities/processes which produce higher value service or products in the age old scenario [input > process > useful output & waste output].
When we talk about Expert or Expertise, we are talking about precise know-how, and narrow domain knowledge wether depth or breadth knowledge.
Referring back to a post by Luis Rincones, regarding ideas and concepts leading to BPX, automation of the business process should be the KEY focus of a BP engineer. Back in the late 80's early 90's, we referred to these BP engrs. as "Knowledge Engineers" and their principal goals were to interview "Experts" in order to extract expert knowledge (sometimes 20+ years of experience) and understand not only the flow of the process, but more importantly the RULES which govern all exceptions and variations encountered within the process, as well as "rules of thumb" in case the RULES don't apply.
This is something which if we are truly to orient our Enterprise SOA architecture towards the goals of BPX mentioned above, will require a common "Rule Based Engine", which lives across all domains of knowledge, Objects, & environments, and works together with the design & development environment for the xAPP (I like to refer to them as "Expert Applications") and thereby enable not only the integration and homogenization of input data (via the technology stack), but also integrate the application of logic via a common rule based engine. In this way, E-SOA can also be enabled on the "useful" outbound process enabling services (actions) which mediate/manage/automate the process back to prescribed operating parameters.
Of course, people can not be eliminated from the process. Lexus factory in Korea back in 2002 operated with approx. 60 or so people, 150 robots, and produced >300 units per day. People were mostly involved in QA and deviation functions.
Automating the Business Process optimizes the output:input ratio and should minimize the waste:useful output ratio. By doing so, the ROI, ROA, and operating margins are maximized and competitive advantage gains against other not so able competitors.
Any one else has a few words on this?

You raise a very important and interesting question regarding whether there is any framework for narrowing down the domain of a Business Process Expert.
There are many frameworks out there:
http://www.bpmg.org/8omega.php
http://www.prosci.com/tutorial-design-mod1.htm
http://www.intel.com/technology/itj/2004/volume08issue04/art11_collaboration/p01_abstract.htm
From my experience, it is beneficial to focus on a critical "life support" process for the corporation. Many times this can be started at the top level COO for instance, asking what is the # 1 thing which causes issues with customers, collections, services, etc.. One such item is "contract to cash" and specific sub-components of this process such as "unbilled hours" which if corrected prior to billing issuance will result in more accurate Invoices, and collections. An improvement of this nature shortens the cycle time of billing to collection, or hour entry to billing calculation, and with improved accuracy increases cash flow and lowers cost per transaction.
What you are suggesting in terms of Media expert, etc.. is more associated with Roles which are aligned with Solution Scenarios within SAP. Business Processes may span many roles, and are critical to the application being developed.
I believe this is the purpose of BPM, but would welcome any further comments from colleagues regarding framework.
Please take a look at the following BLOG as well as Lakshmikanth does a very good job explaning the landscape:
/people/lakshmikanth.adiraju/blog/2006/09/19/soa-bpm-business-applications-netweaver-happy-customer
Message was edited by: Fermin Iduate

Queries on Business Process Monitoring (BPM) & Interface Monitoring

Dear all,
I have got a few queries on the subject and would greatly appreciate any valuable inputs.
Before I proceed, want to clarify that I have downloaded all overtly available documents (PDFs, SIMs) from the following URLs:
http://service.sap.com/rkt-solman
http://service.sap.com/solutionmanager Media Library
http://service.sap.com/bpm Media Library
I may not have read them all though since I come from a Functional angle.
Kindly reply to whatever query you can please. Not all of them are sequential.
Queries:
(1) How are Interfaces with External Systems (beyond the firewall of the enterprise) monitored ?
(2) Is it really worth listing all such External Systems as Logical Components in their own right ? I guess this makes sense if at a Process Step level, one wants to list a 'specific' Logical Component involved instead of 'generic' term like External System. However, it would benefit only if Interface Monitoring is feasible; isn't it ?
(3) There are Interfaces which are built between SAP and External System and serve various Business Processes under various Business Scenarios. In such circumstances, it is not easy to list which Process 'owns' the Interface. Therefore, under a normal Implementation Project structure (SOLAR02), choosing a particular Process Step, getting into 'Development' Tab and listing the Interface Program name may not be feasible, since there is no particular place where it belongs.
Is it therefore a good idea to create namesake Scenario for capturing all interfaces and list a library of all interfaces and store documents right there ? If so, will these namesake processes be of any use in BPM at a later date ?
(4) If my primary objective is to accomplish Interface Monitoring and not Business Process Monitoring per se, is it a good idea to create a new Solution Landscape, and manually create Business Processes that are suited to list Interfaces than to assign Template or Implementation Project to the Solution Landscape, and inherit those Processes ?
(5) What is it that a SAP Competence (Support) Centre will find as a 'major' gain in activating BPM to monitor Interfaces alone - is there something that SolMan's BPM based Interface Monitoring gives more than what PI level reporting may provide them with ?
(6) In Interfaces with Non-SAP Systems (some of them are old/ proprietary legacy systems with Credit Card companies; some of them are like 'Active Directory' servers), is it possible to define Metrics for BPM that such systems will contribute to SolMan, for reporting purposes ? Or, is it too much to hope for
Thanks again, for your patience and advance thanks for your kind responses.
Srini
Bes

Hi,
Welcome to BPM
You have asked too many questions in a single Post, Please read rules of engagement before posting
You can monitor the following without any trouble.
● ALE/EDI
● qRFC
1) Its obvious, if your firewall blocks all your request to external enterprise, it is not possible to monitor.
3) These interfaces are not the one related to development tab in SOLAR02, you have to map them from BPM.
4) Yes, you don't have to depend on any project for your processes, you can add it in your Solution Landscape.
5) Post a Separate Thread!!!
6) Post a Separate Thread!!!
Hope this gives a better idea.
Feel free to revert back.
--Ragu

User defined notification & custom alert in business process(eInsight)?

HI All,
I have a User Defined Notification Type setup in AlertAgent.
I want to create a Custom Alert in a Business Process that will be picked up by the User Defined Notification Type I have setup. I can't figure this out though?
The documentation doesn't seem to cover this (briefly mentions collaborations only), and I can find no examples.
Can you please explain how this is done, and/or send an example.
Cheers,
Ken

from SUN...
To send out a custom alert, you'll need to call the alerter.cutom() method. However, this method is available only in a JCD.
Here is the syntax:
alerter.custom(String arg0, String arg1, String arg2);
where
- arg0 be an existing alert type you created via your properties file, or you defined in the AlertAgent as a new Notification.
- arg1 is the severity of the alert
- arg2 is the detailed message for the alert
example:
alerter.custom("HD-00001", "INFO", "custom test alert")
The severity must be one of the valid alert severity levels {"FATAL","CRITICAL","MAJOR","MINOR","WARNING","INFO"}. There is a mention of how this should work in eGate_Sys_Admin_Guide.pdf section 8.4 and 8.4.1.

What is a Business Process Expert? and Business Analyst?

In response to Sinem Dorter's very interesting and informative blog about Composite Analytics at Whirpool, I'd like to ask how people would really define what is going on there.
Are modelers of composite applications business analysts? Business process experts? Application specialists? All of the above? None of the above?
What unique skills are required to distinguish, say, a business analyst from a business process expert?
And can a business process expert be a team of people: maybe an enterprise analyst, a business process expert and an IT application specialist?
I'm curious to read responses.
Judy

Hi Judy,
I agree with you. Sinems blog from Whirlpool is really interesting and well written.
Thanks a lot that you have the courage to open the first discussion in relation to her blog.
Now to your question what's the difference between a Business Process Expert and a Business Analyst.
<u>Definition of a Business Analyst</u>
Please find below a small section of the Roles and Responsibility Matrix of SAP xApp Analytics . You will find it also in our OKP (Online Knowledge Product) of Analytics in Service Marketplace, alias rkt-analytics.
- Responsible for assessing the business requirements
- Communicate with the business users for project
requirements
- Act as the critical link between end users business
requirements and data architecture solution together
with the Application Developer
- Possess and provide deep knowledge of current business
scenarios such as: SAP BW Business Explorer Queries
and SAP CRM, SRM, MIC
- Design and develop a data access solution
- Understand SAP Analytics models and become an expert
on Analytics
- Conduct Analytics workshops
- Create and provide business requirements documentation
- Provide content know-how and knowledge transfer
documentation
<u>Definition of a Business Process Expert</u>
Business process experts have the business knowledge and IT sway to make business process innovation happen in real time by adapting, composing, and executing end-to-end business processes using composition software tools and enterprise services.
SAP enables the business process expert to drive real-time business process innovation by providing a rich combination of industry business process and services content, and composition software tools from a proven business process platform.
More you will find here: https://www.sdn.sap.com/irj/sdn/bpx?rid=/webcontent/uuid/cc0bd202-0b01-0010-9fbf-da3953eed4c2 [original link is broken]
Now I am interested to hear what others say!
Also I am sure there are much more questions/comments regarding Sinems blog.
Or do you have also experiences which you want to share with the BPX-Community?
Don't hesitate to use the forum for this!
Kind regards,
Sabine

Highlight critical business Processes in SOLMAN

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