HighPoint RocketRAID Quad eSATA 6GB/s for Mac 644

I have successfully installed the hardware and driver. And connected to an external enclosure with eSata cable.
When I try to start up MacPro, the monitor shows the prohibitary sign, circle and slash.
I assume there is some conflicts between computer, RAID card, or the external enclosure but am unable to tell.
Can you tell if my MacPro is compatible with the card?
http://support.apple.com/kb/SP506?viewlocale=en_US
Is there anyone having the same issue??
I would also like to know if the card is installed properly...
Any inputs would be greatly appreciated.
Thank you in advance!
K

would be more interested in just which HPT RR card you chose,
AND the enclosure (make/type/manuf).
Can't answer with a generic card and case :-(
http://www.hptmac.com/US/categories.php?compatibility=11
RocketRaid Search
Mac Pro 4,1 (2009) then you likely are not using 64-bit kernel, which is always an issue having to have 64-bit clean drivers. though that is what the prophitory sign would seem to signal.
Me preference is to always when possible use native SATA enclosures, they don't have issues, and you get the full bandwidth and performance.
An Apple tech article vanishes, and leaves us with a "404 we're sorry" doesn't cut it, why not leave and say it is superceeded or there was a fix in 10.6.4 instead?
Well, the original had this to say:
There is/was a tech note warning about an issue with Oxford chipset and affecting those quad-interface cases. (Not that there haven't been issues with these before, but that was when they were used connected to a PCI Express SATA controller).
From Hardmac:
Apple TechNote
http://support.apple.com/kb/TS3449
the new Mac Pro 2010 compatibility with some Oxford OXUF934DSB usually found in quad interface enclosures (eSATA/USB/Firewire 400/8000). According to Apple, such drives would randomly refuse to automatically mount when booting the Mac Pro Apple. To fix the problem, you will need to wait for couple of second after booting the Mac Pro before turning the external HD on. A solution will most probably be found soon, either via a firmware update of the controller, or a driver update.

Similar Messages

Drives won't wake with HighPoint RocketRAID Quad eSATA 6Gb/s For Mac 644

Just setting up and configuring a new 2010 12 Core Mac Pro 2.93Ghz with a HighPoint RocketRAID Quad eSATA 6Gb/s For Mac 644, and I've run into a problem. Currently, I have four WD WD600 Velociraptor drives hooked up to the card, functioning as individual drives (haven't tried RAID as of yet). OS 10.6.4, and version 1.0 of the Highpoint software.
Anyway, the card seems to work well, but I'm having big problems when I put the computer to sleep. If it's only asleep for a short time, the drives hooked to the RocketRaid card will be there. If the sleep time is longer (a few hours or more), they will no longer be in the Finder. When I wake the computer, I do hear the drives hooked to the card spin up, but they're not there. I've tried powering the drive case on and off, and that does not bring them up. Also tried unplugging and re-plugging them, and that also does not work. Going into "more info" in About this Mac shows that the card is still there. The only way to get the drives back, though, is to restart the computer. This is a drag for me, because I use my system mainly with Logic Pro, and load huge banks of samples that take a long time to load.
This card is supposed to be able to go to sleep. I wonder why it won't. I've sent multiple support requests to Highpoint, with no response. I'd sure like to find an eSATA 4 port card that would sleep. Unfortunately, there aren't many eSATA 3.0 6Gb/s options on the market yet.
Any input, advice, suggestions would be welcome.

Sonnet E4P (I have one in old Mac Pro)
http://www.xlr8yourmac.com/archives/feb10/022510.html#S26630
Unhappy with E4P
http://discussions.apple.com/message.jspa?messageID=11163806#11163806
Sonnet does not endorse every drive with their products, harkens back to SCSI which some people assume a drive is a drive is a drive in spite of persistent problems, and, there have always been "bugs" in Apple's AHCI and drivers.
would suggest the FirmTek SeriTek/2ME4-E for the Apple Mac Pro. You can view its performance tables with various configurations here: http://www.firmtek.com/seritek/seritek-2me4-e/perform/
http://discussions.apple.com/message.jspa?messageID=11163806#11163806
To quote FirmTek:
The ability to hot swap hard disks is typically a function of the eSATA controller driver. I found the Apple Built-in AHCI driver may not always support hot swap with all SATA enclosure types. If you find this is the case with your particular dock then a restart may be required.
The benefit of the built-in Apple AHCI driver is that it provides instant support for several SATA controllers. The downside to the AHCI driver is that it has limitations and may not work properly or at all with some configurations. In addition, if the AHCI driver does not work for you the company that sold the controller usually cannot correct the issue as the AHCI driver was not built by them.
To address these issues FirmTek designed a driver for the 6G based SeriTek/e6G that allows it to properly hot swap with direct connect and Oxford 936/946 based enclosures. In addition, the new FirmTek driver also supports port multiplier based enclosures like the SeriTek/5PM. A dedicated driver can provide extra features that may not be available with the AHCI driver.
A 4-port card for direct connect, a 2-port card for what? PM case? SSDs?
http://firmtek.stores.yahoo.net/sata2me4e.html
http://firmtek.stores.yahoo.net/satae6g.html
Another user was totally unhappy with the HP RR and was looking for ideas, I gave him a bunch, but never returned to follow up on their thread. So no idea or help there. I think CalDigit to drive 8/12-bay using mini-SAS interface.
edited

Rocket Dual eSATA 6Gb/s For Mac ~ Requires Reboot to Recognize Drives

I bought this card when ordering my Mac Pro from Apple last year based on the recommendations of the sales staff on the phone.
I have had a huge disappointment at discovering the drives only show up in the finder if I reboot the computer. No hot swappable, it would appear, a very huge negative for me, and it doesn't make me happy, I feel a little cheated or defrauded by the recommendation based on what one would expect.
I do video editing and I've got a ton of apps open at once, shutting down all of my projects to access a multiple number of drives is a huge pain inconvenience and annoyance.
I called Apple initially upon discovery of this newly installed card not recognizing drives unless I reboot, and they told me to contact the card manufacturer: Highpoint. Highpoint doesn't have a good website help setup that I can discern, and I'm looking for a solution to this problem if one has been developed, be it a software update, a driver, or something else.
Is there a software update, fix, or workaround?

This is generally not apple's problem. The problem(s) are with the eSata drivers for that card or the external eSata enclosure's electronics or both. I had a similar problem (couldn't remount until reboot if dismounted) using a NewerTech MAXPower PCIe 2-port eSATA card with my OWC enclosure. I exchanged the card for a Sonnet Technology Tempo E2P and it worked with my enclosure.

Quad G5 or wait for Mac Pro?

Hi. So I'm finally making the switch to Mac! Should I get the Quad G5 or should I wait for the Mac Pro? Also, What would be better, dual 23" monitors or a single 30" monitor?
Apple G5 Mac OS X (10.4.6)

The other question is when do you need it. You can bet that even if the Mac Pro's (presuming that's the new name, that's what I've been guessing and it seems logical, but I haven't seen anything official, yet) announced in August, that getting one before October will be a neat trick unless you're writing a review for one of the big Mac mags or websites.
Moreover, Adobe especially has taken a wait and wait some more approach with respect to the creative suite. I expect CS3 to be universal and available prior to the end of the year, but when? Who knows. Moreover, I'm always leery of using critical apps on a first gen transition machine where the app has had significant rewrites/porting done.
If it were my money, I'd buy the Quad G5 now because you can work in all those apps you mentioned today and the next versions will work as well. The key is today, tho. If you can wait on the new box and the accompanying apps (meaning likely October), then definitely wait since the MacPro's are likely to be wicked fast and worth the wait. The caveat being the cutting edge sometimes cuts... If your ability to pay rent depends on working now, then current G5, no question. If being ahead of the curve in a few months is better, then wait. 'Course, there's probably another dozen ways to parse it, but you get the picture.
As for monitors, the question to me is what is your workflow. I would go with the single 30" monitor because you get a longer timeline view, bigger viewing windows and less desk real estate. But if you really need a palette screen because that's your workflow and you just need the palettes to be out of the way, then the question would be more like, "do I go with a 30" and 17" or two 23" monitors." I, frankly, am over the dual monitor craze. Too much neck movement for me. The 30" monitor is gigantic and should be plenty big enough.
Ymmv, hope this helps.

HighPoint RocketRaid 6GB/s eSATA not launching my RAID 0 drive

Hi there,
I have a Mac Pro 3,1 (2008) with 8 cores, 10GB RAM. In 2011, I bought the HighPoint RocketRaid 6GB/s eSATA for Mac RAID card (model number 644MLF I believe). It has 4 eSATA ports. The RAID 0 was initialized with four 1TB external hard drives (WD Caviar Black in Startech eSATA / USB enclosures). I'm running Lion operating system (whatever the latest 10.7.x).
Unfortunately the RAID management is software based and I was alwasy suspecious about that because Disk Utility doesn't do much with setting things up or manipulating, restoring, etc.
Anyway, I was running smoothly. One time I had a fail to launch after the computer accidentally went to sleep mode. I restarted it and after a few attempts it worked.
I wasn't happy with this kind of odd behaviour but I thought I would never let it sleep again. But about a month ago it happened again and whatever I did, I couldn't make it to launch my RAID drive. It makes that sharp continuous beep sound and the system becomes very unstable unless I turn off the drives or even take the RocketRAID card out of the system.
The problem is I had it for RAID 0 since I was working on whole bunch of uncompressed full HD footage and I needed to maximize the smooth image. I thought eventually I buy a 4 TB drive as a backup connect it to my Time Machine and it backs up the RAID 0 that way but 4TB drives are (were) not out when I did the setup and I was too optimistic running my assets without backup in this time period.
Anyway, long story short, I'm now stuck in a situation that I don't want to completely re-initialize my drives because most probably I will loose my content (anyone that knows this please comment). I went to Apple store, they tested the drives and said they are fine, and they can't do anything with the RocketRaid card since it is a third party hardware!!! So someone tells them why do you sell it then!!??
I tried to get a hold of HighPoint tech support but they don't answer any tech calls. I filled out a web based support form. I doubt they can give me direction by emails back and forth.
Anyone had that experience before? Did you manage solving the launch problem? How?
Thanks for your help.

buy some wd black 2TB drives for soare and backup, and even 3TB greens.
so you are using Apple DU software RAID and initialized with Lion is fine.
the drive enclosure is _______ ?
$140 http://www.softraid.com is a good product and feature set, can also take-over an Apple array. demo and manual, and email support at softraid.com they do respond in spades, and makes it worth buying if it sounds good.
HPT support is iffy, it has new 10.7.5 driver? or do you need to dual boot and get out your 10.6.8 system clone? and SL has no issues but 10.7.x on 2008/3, 1 doesin terms of power mgmt. you could try another lion clean install to test but some had to go back to 10.6.8.

Rocketraid esata for mac

Anyone have experience with this 2 port card. I read reviews that it is not bootable although the manufacturer claims it is out of the box..
Any issues/experience appreciated,
Thanks

Okay, new one to me. Usually there are "2314" or 3522 with anything from HP.
PCI-Express x4
Dual eSATA ports
Out-of-Box Bootable ready for Mac Pro
Port Multiplier (PM) ready
http://www.hptmac.com/US/product.php?_index=57
I was thinking it was closer to 4322:
PCI-Express x8
2 SFF-8088 connectors
8 SAS/SATA Hard Drives
Bootable in Mac Pro
http://www.hptmac.com/US/product.php?_index=54

I have a Mac Pro 4,1 quad core intel Xeon running mac OSX 10.6.8 and I have just moved studios and now need to use the Internet wirelessly but there's no airport facilities on this model can anyone tell me what model of airport card I would need for this

I have a Mac Pro 4,1 quad core intel Xeon running mac OSX 10.6.8 and I have just moved studios and now need to use the Internet wirelessly but there's no airport facilities on this model can anyone tell me what model of airport card I would need for this mac

Instead of getting a wireless card for the Mac Pro, you might want to consider getting an 802.11ac wireless bridge device that would enable you to connect more than one device to it by Ethernet cable and to eventually take advantage of the faster 802.11ac wireless standard.

Seagate Esata driver for mac 10.6

hey, I have a seagate external drive its the 300TX2 series. I found the drivers for mac 10.4 but I have 10.6 and it won't install because of that is there a way to install the drivers so I can use the PCI card and the drive (The drive is ESATA only) Here is the site for the driver -> http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=esata-drivers&vgnextoid= 68fd5b1142aec010VgnVCM100000dd04090aRCRD

Most users here prefer to buy cards that already have a Mac OS X ROM on board, so that they do not have to fiddle with drivers at all.
For help with this, I think you will need to contact either the manufacturer or the guys who made money selling you this stuff, or both.

New Mac purchase Quad or Eight Core for CS4/CS5 Photoshop

Its time to replace my vintage G5, but I am struggling with how to choose between a Quad-core or Eight-core Mac Pro. Most of my work is Photoshop for print, with files of various sizes (typically 300-300 layered PSD files, but occasionally upwards of 1.5 GB+ layered PSD files). I also use CS4 InDesign, Illustrator, DreamWeaver, and Acrobat.
For the short term, a 2.66 GHz Quad-Core Mac Pro would be fine, but the 4 RAM slots are restrictive. On the other hand, a 2.26 or 2.66 Eight-Core machine will theoretically give better PS performance, room for more RAM and more long term value. I can add RAM later, but I'll have to live with my processor choice. As best as I can tell, the Eight-core machines aren't a good value for Photoshop work until the software uses all cores. I assume that Leopard and CS5 will eventually well together. My gamble is wether a Quad-Core will serve me long term, or if the additional cores and RAM of the Eight-Core will be worth the extra investment now.
I've read about problems with CS4 and the Nehalem processors, but I hope most of these have been resolved by now. Unfortunately, I can't afford to wait a few months before CS5 is sorted out, so I hope to make a safe choice for CS4 now, that will work with CS5 down the road.
Adobe TechNote: Optimize performance in Photoshop CS4 on Mac OS
ID: kb404440
Last updated:2010-02-09
http://kb2.adobe.com/cps/404/kb404440.html#Operating%20system%20software
Excerpts from Apple TechNote kb404440:
Processor speed
The CPU (Central Processing Unit) of the Macintosh limits the speed of Photoshop. Since Photoshop manipulates large quantities of data and performs many calculations, its speed is greatly dependent on processor speed.
Photoshop requires a PowerPC G5 or an Intel-based processor. Photoshop can also take advantage of multiprocessor systems (that is, systems that have two or more PowerPC or Intel processors), which are much faster than a single-processor systems. All Photoshop features are faster on a multiprocessor system, and some features are much faster. Note that there is a law of diminishing returns with multiple processors: the more processors you use, the less you get from each addition processor. Therefore, you may not experience expected speed increases if you use more than four processors.
Excerpt from the TechNote above states that all PS features are faster on a muti-processor machine. Per Lloyd Charles' tests, (http://macperformanceguide.com/Reviews-MacProNehalem-MoreIsLess.html) the dual CPU is actually slower for many functions in PS. Lloyd's tests were done in OS X 10.5.6 (updated in June 1, 2009). Have the newer Mac Pro machines or Leopard changed any of the performance issues since Lloyds' tests? Sorry if these tests no longer apply, but I am trying to confirm how things stand at this point.

Wow, I may not know all of them because after a certain point, I quit using it on the quad core.
Illustrator - I didn't use it that much on the q4, but the color picker doesn't work. When I click on the color box to change colors, the small color box with the slider is the only thing that opens. on the Duo core, the color picker opens.
Photoshop - On the i7 quad core - Constant crashes and other glitches that I can't remember because I haven't used it since April. But the main problem that I encountered is that the layers palette quits working. It may be ok when I first open PS, but then becomes greyed out - nothing in the palette (either from the dropdown menu or the layers palette box) works - including layer styles like drop shadow, merge, flatten, new layer or anything else in layers. If I opened another file, it would be the same way. Without being able to use layers, and with the constant crashes, I quit using that computer.
The only problem I have on the duo core is in Photoshop in using tools. Frequently, when trying to use a tool, I get a small menu open at my cursor. It keeps popping up and I have to leave tools and do something else then go back to the tool. The tools I've had this with specifically are the paint brush, select tools, burn and dodge tools.
I'm also quite annoyed that twain is no longer included so that I can use my scanner within PS. I just talked with a friend this afternoon who downloaded a trial version of CS5 this afternoon to be sure it works before she upgrades. She is upset because her scanner doesn't work in PS and she is having problems with other plug-ins so she is not going to upgrade.

ESATA connection for Mac Mini?

Is there any way I can connect an external HD with an eSATA connection to my Mac Mini?
(2.7 GHz Intel Core i7, OS 10.8.1, 16 GB 1333 MHz DDR3)
Thanks.

LaCie eSATA Hub Thunderbolt Series - Apple Store (U.S.)

New Videocard for Mac Pro 3,1 - Xeon 3.2 GHz (X5482) Quad-core processors

Hi guys
Am hoping you can advise me.
Currently I have a
ATI Radeon HD 2600 XT with 256 MB of GDDR3 SDRAM (two dual-link DVI ports). It was the card that was already installed at the time of purchase.
I have not had any problems with it at all but as I do a lot of 3D (Cinema 4D) I think I would benefit from something more powerful.
Can anyone recommend a powerful card that would 100% be compatible with my mac spec please?
I have read an Nvidia Quadro FX 5600 is compatible. Does a Quadro 4800 for mac work also or any others?
I look forward to hearing your responses.
Thanks
Sophia

http://blog.weareboy.co.uk/why-you-need-a-better-graphics-card-for-cinem
Graphic cards hierarchy chart:
http://www.tomshardware.com/reviews/gaming-graphics-card-review,3107-7.ht%20ml
Card chooser:
http://www.welovemacs.com/apvica1.html

Why would my i7 Quad-core with 20 GB RAM run slowly when using PE12 for Mac

Hi, I am evaluating the trial version of PSE 12 for Mac but it is so slow. Are there any good reasons for this as all other programs run fine.

I don't know if you can do this with the trial, but try going to editor>help>updates and running the update to 12.1. It greatly improves performance on the mac.

HELP!! HighPoint RocketRAID 4322

Hi guys,
I am purchasing a new system (Two 2.93GHz Quad-Core Intel Xeon) and I would like to know if the HighPoint RocketRAID 4322...
1. is completely compatible with this system?
2. is capable of controlling 4 WD VelociRaptor 300GB (internal)?
3. what are the external ports? Appears to be 2x eSata and 1x ethernet, is this correct?
OR
Should I just get the Caldigit raid card to be sure to be sure
Thanks in advance,
ozmo

Not sure if you have found solution to your problem... but just in case...
Had a number of disappointments with the RR2322...
The biggest is the sleep issue... but it does seem to clear itself up with the EFI. I'm sure the BIOS works when a PC is sleeping, but on my mac it meant that the drives would disconnect when the machine came back to from sleep and had trouble accessing the WebGUI.
Why would they not mention the EFI - I have no idea. Having to go to the Chinese site to find the EFI for my card, no instructions, no documentation - its just useless. The US site and the Mac site does not list the EFI at all for my card model.
In any event, found it by mistake and updated to the 64bits and it seemed to have worked. I'm still not happy with the software support. The site and marketing material is all deceiving (and the documentation almost non-existant). The card supports SMART (but they don't say its web based only which is useless). The card supports hot-swap (for PC only). The card supports SMTP messages (as long as its not using authenticated SMTP - good luck in finding one unless you run your own server), the errors on the event list are useless.
Then I was going to try to address some of the short comings (which basically concentrates everything on the webgui, so no log on the console, no system SMART, no hot-swap etc) by using the CLI and creating my own scrips and command... well - HighPoint does offers CLI (Linux, BSD and Windows) but none for the Mac.
A very under-supported card... which I was very surprised as people seem to like them for OS X but no one talks about all the basic shortcomings and basic instructions to use these cards. I'm about to regret the purchase but I'll see if I can scrip some commands interacting with the web interface to make it work.
So, yes - install the EFI and that should at least help you a bit (I hope - it did me for at least one issue).
RM

Highpoint Rocketraid Driver seems to kill boot drives

I recently bough a new Rocketraid Quad raid card for my company's Mac Pro (2X 2.66 GHZ Quad Core Intel Xeon). The card installed, and the computer booted up fine. I didn't try connecting any drives to it.
I then ran the RR644M driver from the disk image "HPT-Quad-eSATA-mac-v100-100120.dmg". That took no time, but required a restart. On restart, the computer booted to the Lion login screen, the mouse was able to move the cursor, but I couldn't click on any users to get to the desktop. One more restart had the same thing.
Then on subsequent restarts I got a chime, but then only a permanent gray screen. After a couple of hours of troubleshooting I yanked the SSD that I had been booting off of. (BTW, holding down option or shift at reset didn't help). Once that boot drive (with the Rocketraid driver) was gone, it booted fine into another boot drive that was installed.
I set the SSD with the Rocketraid driver into a external cradle on another computer, and the drive did not show up on the desktop or in DIsk Utility / Disk Warrior. I contacted the manufacturer of the SSD, and they thought it had failed.
The SSD is a clone of a spinning drive that was still installed. So I tried booting to that one and running the same Rocketraid driver... and now it appears I'm getting exactly the same thing.
Is it ludacris that a small driver could compelely destroy a boot drive / hard drive? Any way to rescue these drives?

Hopefully someone from this posting can help me out.
I'm using a Sans Digital RAID tower TRM4-B on a mid 2012 Mac Pro running Mountain Lion 10.8 with 20gb of RAM and a Rocket RAID RR622. I built the RAID successfully using the web gui, and the RAID appears as a 4TB in the Mac Disk Utility, but it won't mount. And in disk utility you can click on the drive, but the mount and eject options are greyed out. Of course the web gui shows everything as ok. If it doesn't mount, how can I get access to it to begin saving to it. Also, even as a RAID should I be using it as a time machine?

H77MA-G43 with Highpoint Rocketraid 640 - Not posting

Hi All,
I recently brought a H77MA-G43 and built a system running VMware ESXi which runs fine. However when I try to add a Highpoint Rocketraid 640 which works on my main PC (Asus M/B) the system wont post. I've tried numerous variations of the Bios settings for the Highpoint card but cannot find anything on the H77MA-G43 bios which would get the card working.
I have put a HP P212 Raid card on the mainboard which works fine (except for VMdirectpath I/O (works but the VM's don't see the HP card properly, I can troubleshoot this myself)) but I really do need the Highpoint functioning for the additional SATA 6Gbs ports.
A previous bios (v1.3) included support for the Rocket 620X1 Gen2 card so I thought an update to the latest bios 1.4 would help but it did not.
Does anyone have any experience or ideas on troubleshooting this sort of problem or how I go about requesting this issue to be resolved or added to a future Bios?
Cheers,

Quote from: andryrus on 17-September-12, 19:40:26
Raximus
Hi,
I've got similar MB (Z77) and P212
but Raid is not working - i see the P212 initialization during boot and nowhere else - windows, linux, ESXi. (https://forum-en.msi.com/index.php?topic=161815.0)
Don't think this is a RAM or HDD problem...
What Cpu do you use?
Hi Andyrus,
I was planning to update this forum on my ESXi antics on my motherboard and good thing I did otherwise I would never had replied.
The CPU I have is a i5 3550, my HP P212 has a cache module but no BBWC. 16GB RAM installed (I'm at work so I cant check the brand).
http://ark.intel.com/products/65516/Intel-Core-i5-3550-Processor-6M-Cache-up-to-3_70-GHz
ESXi detects it under storage controllers and I could use it without issue. I always had arrays configured when booting, do you?
I would try the 'How To Contact MSI' link in this thread to contact MSI, they turned around a beta bios very quickly (be warned the English isn't great but they are helpful).
Raximus

HighPoint RocketRAID Quad eSATA 6GB/s for Mac 644

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