Hijacked and auto recharge turned on

- Skype site was not allowing me to login so now I am charged 3 times! I was not able to turn it off. How can this auto recharge not have an option to disable. 

If I'm not mistaken, adding a credit card is tied to the auto-recharge system.  If is enabled by default and triggers  when you are below 2 dollars of credit.  If you do not want it enabled you will have to disable it in your account.  You can disable/enable it on this screen:
https://secure.skype.com/wallet/account/auto-topup
If you have not consumed any of the credit you just purchased you can request a refund following the guidance here:
https://support.skype.com/en/faq/FA297

Similar Messages

  • Stolen Password and Auto-recharged 3 times

    Hi, 
    my username is [Removed for privacy] and this morning I received an email saying that auto-recharge has been turned on by my account manager, Thomas (which is me), and I have been charged 3 times for a total of $30.00. I have not logged into my account and did not enable auto-recharge and did not make those purchases. I looked at my bank account and the $30.00 are gone. Someone has stolen my password and purchased those minutes, charging my account. I do not know how this is possible, I never give out my password to anyone. So I went ahead and changed my password this morning. Could these purchases please be cancelled and refunded? I've been looking for a phone number to call or some kind of live chat support but I cannot find any. Please respond asap. 
    Thanks,
    Tom Turner

    Hi, villanelle2000, and welcome to the Community,
    The steps outlined in Techfreak's post, above, are the steps to take to reach Skype's Customer Service unit.  Yes, Skype employs a longer web-form than most companies who use the customer service web-form plan.
    You may have a problem if you cannot verify the account details.  If you continue to reach an impasse, you might try creating a new Skype account to use, in order to contact Skype Customer Service, to deal with the first account's issues. 
    Another thing to add to your "To Do" list: report the unauthorized charge to the issuer of the payment method you have/had on file, including any third-party payment processing service if you use one (such as PayPal).
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Would a 347 MB file be slow? Auto save and auto type turn off?

    I am doing an art inventory and add jpegs of the art. I don't resize them they range from 750k to 3MB. I guess if it is slowing the program down i should? It currently is 267 rows by about 18 columns.
    Thanks in advance.
    Oh can I turn off auto save and auto type? That may help. How do I do that?

    Done.
    Enter Scrip Editor
    paste the posted script
    File > Save > as Script  on the Desktop
    Move the script to the folder :
    Macintosh HD:Library:Scripts:Folder Action Scripts:
    CAUTION, you will be asked to enter your pasword.
    Create a folder to do the job. I named mine Normalized. I created mine on the Desktop where it's easy to reach.
    Go to :
    Macintosh HD:Library:Scripts:Folder Actions:
    Double click the alias :  Configure Folder Actions
    Below the left column, click
    navigate to select your new folder
    Below the right column, click
    select the script image - normalize400.scpt
    After that, drag and drop a picture file onto your folder.
    The original will be move in the folder Originals (isn’t it original ?)
    and a reduced copy  400 x height will be stored in the folder Normalized images.
    And now, here is the script :
    --{code}
    Image - Normalize
    This Folder Action handler is triggered whenever items are added to the attached folder.
    The script rotates the image counter-clockwise (left).
    Copyright © 2002–2007 Apple Inc.
    You may incorporate this Apple sample code into your program(s) without
    restriction.  This Apple sample code has been provided "AS IS" and the
    responsibility for its operation is yours.  You are not permitted to
    redistribute this Apple sample code as "Apple sample code" after having
    made changes.  If you're going to redistribute the code, we require
    that you make it clear that the code was descended from Apple sample
    code, but that you've made changes.
    modified by Yvan KOENIG (VALLAURIS, France)
    2011/12/08
    This version normalize pictures so that
    (1) the greater dimension become the width one (rotate left if needed)
    (2) this greater dimension is ruled by the property maxWidth defined below.
    property maxWidth : 400
    -- set it to fit your needs
    property done_foldername : "Normalized Images"
    property originals_foldername : "Original Images"
    property newimage_extension : "jpg"
    -- the list of file types which will be processed
    -- eg: {"PICT", "JPEG", "TIFF", "GIFf"}
    property type_list : {"TIFF", "GIFf", "PNGf", "PICT", "JPEG"}
    -- since file types are optional in Mac OS X,
    -- check the name extension if there is no file type
    -- NOTE: do not use periods (.) with the items in the name extensions list
    -- eg: {"txt", "text", "jpg", "jpeg"}, NOT: {".txt", ".text", ".jpg", ".jpeg"}
    property extension_list : {"tif", "tiff", "gif", "png", "pict", "pct", "jpeg", "jpg"}
    on adding folder items to this_folder after receiving these_items
              tell application "Finder"
                        if not (exists folder done_foldername of this_folder) then
      make new folder at this_folder with properties {name:done_foldername}
                        end if
                        set the results_folder to (folder done_foldername of this_folder) as alias
                        if not (exists folder originals_foldername of this_folder) then
      make new folder at this_folder with properties {name:originals_foldername}
                                  set current view of container window of this_folder to list view
                        end if
                        set the originals_folder to folder originals_foldername of this_folder
              end tell
              try
                        repeat with i from 1 to number of items in these_items
                                  set this_item to item i of these_items
                                  set the item_info to the info for this_item
                                  if (alias of the item_info is false and the file type of the item_info is in the type_list) or (the name extension of the item_info is in the extension_list) then
                                            tell application "Finder"
      --set name of this_item to "YK#" & (text -4 thru -1 of ("0000" & i))
                                                      my resolve_conflicts(this_item, originals_folder, "")
                                                      set the new_name to my resolve_conflicts(this_item, results_folder, newimage_extension)
                                                      set the source_file to (move this_item to the originals_folder with replacing) as alias
                                            end tell
      process_item(source_file, new_name, results_folder)
                                  end if
                        end repeat
              on error error_message number error_number
                        if the error_number is not -128 then
                                  tell application "Finder"
      activate
      display dialog error_message buttons {"Cancel"} default button 1 giving up after 120
                                  end tell
                        end if
              end try
    end adding folder items to
    on resolve_conflicts(this_item, target_folder, new_extension)
              tell application "Finder"
                        set the file_name to the name of this_item
                        set file_extension to the name extension of this_item
                        if the file_extension is "" then
                                  set the trimmed_name to the file_name
                        else
                                  set the trimmed_name to text 1 thru -((length of file_extension) + 2) of the file_name
                        end if
                        if the new_extension is "" then
                                  set target_name to file_name
                                  set target_extension to file_extension
                        else
                                  set target_extension to new_extension
                                  set target_name to (the trimmed_name & "." & target_extension) as string
                        end if
                        if (exists document file target_name of target_folder) then
                                  set the name_increment to 1
                                  repeat
                                            set the new_name to (the trimmed_name & "." & (name_increment as string) & "." & target_extension) as string
                                            if not (exists document file new_name of the target_folder) then
      -- rename to conflicting file
                                                      set the name of document file target_name of the target_folder to the new_name
                                                      exit repeat
                                            else
                                                      set the name_increment to the name_increment + 1
                                            end if
                                  end repeat
                        end if
              end tell
              return the target_name
    end resolve_conflicts
    -- this sub-routine processes files
    on process_item(source_file, new_name, results_folder)
      -- NOTE that the variable this_item is a file reference in alias format
      -- FILE PROCESSING STATEMENTS GOES HERE
              try
      -- the target path is the destination folder and the new file name
                        set the target_path to ((results_folder as string) & new_name) as string
                        with timeout of 900 seconds
                                  tell application "Image Events"
      launch -- always use with Folder Actions
                                            set this_image to open file (source_file as string)
                                            set {oldW, oldH} to dimensions of this_image
                                            if oldH > oldW then
                                                      set {oldW, oldH} to {oldH, oldW}
      rotate this_image to angle 270.0
                                            end if
                                            set |échelle| to maxWidth / oldW
                                            if |échelle| < 1 then scale this_image by factor |échelle|
      save this_image as JPEG in file target_path with icon
      close this_image
                                  end tell
                        end timeout
              on error error_message
                        tell application "Finder"
      activate
      display dialog error_message buttons {"Cancel"} default button 1 giving up after 120
                        end tell
              end try
    end process_item
    --{code}
    Yvan KOENIG (VALLAURIS, France)  jeudi 8 décembre 2011 21:25:33
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
    My iDisk is : <http://public.me.com/koenigyvan>
    Please : Search for questions similar to your own before submitting them to the community

  • My Skype and Auto-recharge on low balance Story

    I signed up for one of skype subscriptions, and I was ready to pay a monthly fee for this service. After some calls I noticed that I was being automatically charged after a few minutes while I was NOT expecting a charge until AFTER a month. Well...Found out my card was automatically and by default checked for the auto-recharge on low balance option! I did not choose this...and when I tried to explain to one of the skype representatives that this option should be a choice by the customer and not a default setting, she explained that "it is the default because you have the choice to cancel it"...She subsequently denied me any refunds, and told me to cancel the setting if I didn't like it. I bet that this was an issue that many customers had encountered, and I looked throught the community, and yes! the "default" was not an option that many customers liked, and when I tried to see if something had been attempted about it..resolved?no. class action suit? may be? Well....somewhere in their corporate policy/culture, and somewhere in their "I agree with terms and conditions" tons of pages, I might have signed away my rights to any class action suit!! HMMMM...guess all that's left now is to see, with my poor music writer/composer skills, if I can come up with a crazy-fun-interesting video about this that goes viral on youtube !

    Hi, cecita799, and welcome to the Community!
    Is your account part of a Skype Manager account?  I ask this because you posted your enquiry on the Skype Manager message board; so if the answer is yes, the account manager may have added credit to your account. 
    If your account is not part of a Skype Manager account, you would have to log into your account on the Skype website, click on View Details in Payment Settings, and click Disable to the right of Auto Re-charge.
    Regards,
    elainem77
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • Re: Refunds and Auto-Recharge

    I cant find a way to contact skype.
    They make it so difficult.
    Can someone help me , please?
    I canceled my subscription and my bank account was charged the same day.
    I need a refund.
    How can I contact skype?
    thank u so much, any help is appreciated.

    kumar.ami1 wrote:
    How can I contact skype?
    Hello
    Please use this link:
    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • My iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on.  can you please help?

    my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on.  can you please help?

    my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on.  can you please help?

  • NOT HAVING ENABLE AUTO RECHARGE AND STILL HAVE A P...

     Hi,
    I have used the options of not enable the auto recharge option and also deleted my credit card information but for the last two month Skype is charging a $10.00 credit that I havent asked for and that isn't visible in my skype credit. I only see a payment charge every month made by skype.
    I already explored all the options and cancelled all subscription but it's still happening. How can I solve this?

    Malena007 wrote:
     but for the last two month Skype is charging a $10.00 credit that I havent asked for and that isn't visible in my skype credit.
    Hello
    The last charge on your account by Skype was on November 25th 2013 for credit worth 400 Taiwan $s. Your account may be compromised.  Change your password immediately and please contact Skype customer service 
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Misunderstandins between auto recharges and signat...

    Hello
    I just realize that you charged my credicard 4 times the same value of auto recharging and that was  a huge misunderstanding, because I did not used the line that much  and do not want the authomatic revalidation of the subscription, wich was the 149,50 value you debit my credicard. I already canclelled my signature and now I want you to return the values to my bill otherwise I will report as a ilegal charge. When I configured my accoun I said that the signature will not charged by credicard, but with skype credits, so I think you are conjugating 2 things that has nothing to do with the other one. 
    Autyomatic recharge of low value R$25,00) was ok for autocharge (now, because of this mess I changed that configuration) is one thing, and the signature of 400 minutes (R$ 149,50) is tother one (that I just cancelled because of this mess). 
    I wonder if you are chargind my credit card with R$ 25,00 lots of time since I have enough credits to pay the signature and that is a huge mistake!!!!!
    Please I neeed you to return the charges you have done on my bill ASAP. Otherwise I willl report it as a not legal charge at all
    Waitin for a quick response,
    Denise Baptista
             Data        No do pedido      Item    Pagar com                   Valor         Status
    29 de Março de 2012 xxxxxxxxx        Brasil 400 12 meses
                                                           Assinatura número online 12 meses                                                                                        Crédito Skype          R$ 149,50  Entregue
    29 de Março de 2012 xxxxxxxxx         Recarga automática com saldo baixo
                                                                        Visa (internacional)   R$ 25,00  Entregue
    28 de Março de 2012 xxxxxxxxx         Recarga automática com saldo baixo
                                                                        Visa (internacional)    R$ 25,00  Entregue
    28 de Março de 2012 xxxxxxxxx         Recarga automática com saldo baixo
                                                                        Visa (internacional)    R$ 25,00  Entregue
    28 de Março de 2012 xxxxxxxxx         Recarga automática com saldo baixo
                                                                        Visa (internacional)    R$ 25,00  Entregue
    28 de Março de 2012 xxxxxxxxx Recarga automática com saldo baixo
                                                                        Visa (internacional)    R$ 25,00  Entregue

    Hi,
    https://support.skype.com/en/faq/FA10414/How-do-su​bscriptions-work ?
    https://support.skype.com/en/faq/FA1881/How-do-I-c​ancel-my-subscription ?
    https://support.skype.com/en/faq/FA297/How-do-I-re​quest-a-refund ?
    https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service ?
    Hth
    On ne regarde pas l'avenir dans un rétroviseur !
    IMac Intel Core i3 3.2 GHz - RAM 12 GB - OS 10.10.3
    Skype 7.8.391
    Logitech usb headset or Jabra 250 bt

  • My iPad keeps dimming on wakeup. I am on iOS 6. Auto dimming turned off. I have to go to brightness setting and touch it to get the brightness back up to my setting. It does not happen all the time but has happened more frequently lately. Any ideas?

    My iPad keeps dimming on wakeup. I am on iOS 6. Auto dimming turned off. I have to go to brightness setting and touch it to get the brightness back up to my setting. It does not happen all the time but has happened more frequently lately. Any ideas?

    Because GPS has nothing to do with WiFi, cellular signals, or data of any sort. GPS is implemented by signals sent by satellites that are received by GPS receivers. The receivers process the information from the GPS satellites and calculate your location. GPS never sends data anywhere; GPS functionality is receive only.
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  • Can I charge my I Pad Gen1 with my charger from my I Phone 3? I bought it used , I have not received it yet, need to know because I have the regular charger and auto.

    Hi  I bought an I Pad Gen1, used, with no accessories, will my I Phone 3 charger, wall and auto work with it or do I need to buy another? Have not received it yet( ebay).Please advise. Thank you.

    Your iPhone charger is 5W, whereas the iPad 1 charger is 10W. The iPhone charger will work, but the charge time will be more than double. If you buy a new charger, get the iPad 4 charger which is 12W. It will charge faster than the 10W charger.
    FYI
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
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    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    What to Do If Your iPad Won't Charge
    http://ipad.about.com/od/iPad_Troubleshooting/a/What-To-Do-If-Your-Ipad-Will-Not -Charge.htm
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Disable Auto-recharge for ever

    hi
    I'm angry because Skype enables by default Auto-recharge.
    This is the third time I have to go login into my account and disable it.
    Skype guys:
    Please, please, please, please read carefully, "UNCHECK" Auto-recharge option when buying more Skype credit. I "DO NOT" want auto-recharge my account.
    I expect it's clear to you.
    and pleadse refund my remaing balance to credit card which is connected to my account
    Thank you!

    I have had this problem for many YEARS.  Before Microsoft bought Skype I had this problem and it annoyed me so much that I sent an e-mail directly to the previous owbers saying that I was going lawyer up becuase it is a blantant misuse of my personal details (basically a credit card scam). After that it was turned off, however it is now turned back on. The only way that I seem to get around it is by deleting my cc details, unless of course you are buying through paypal then skype will pull your details back off paypal and then recheck the auto-recharge and thats after you disable it.
    This little feature is extremenly unfair and probably sue-worthy. If there are enough people frustrated about perhaps we can write to a newspaper saying how skype basically scams you credit card? I vote  for the boston globe.

  • Cancellation of my auto recharge

    I was auto renewed onto my subscription.. i want to cancel the same and i don't intend to use it. How can i get a refund of my subscription?

    Below is a link for more details and explanations regarding the Auto-recharge option.  
    https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work
    By default, this option is enabled.  Here are the instructions on how to cancel this feature ;
    https://support.skype.com/en/faq/FA1042/what-is-auto-recharge-and-how-does-it-work#Auto-recharge_3
    Moreover, if you may further questions or concerns, such as more specific instructions or to request for a refund, you can contact the customer support  - 
    http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
    SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
    | skypefordummies.blogspot.com | 

  • Auto update turned ON/OFF which is the best practice?

    What are the pros and cons of having Auto-Updates turned on in Firefox

    Information about autoupdate in general is here:
    https://support.mozilla.org/en-US/kb/update-firefox-latest-version?esab=a&s=auto+update&r=5&as=s
    The main pros is your browser will always be as secure as we can make it, you'll get new user features and also help move the web forward by ensuring that web developers can start taking advantage of new open, standard web features.
    There are few cons, especially with silent/background updates in place. The main one would be if you require a very old plugin that is not being updated, however, realize you are putting your computer at risk if you choose to do this.

  • Trying to update my auto recharge credit info

    My credit card for auto recharge has expired and I want to update my file with the new information.  The credit card number has changed and my account will not allow me to make the necessary changes.  I add as per the instructions and then it reverts back to the old account as if unsaved.  Can I just get someone there to add it for me?  Is there someone I can call instead of doing it online?

    Well, today my tools are going to be deactivated because my account is expiring.
    Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
    The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
    Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
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    Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

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