History Messages Keep Showing After Clear History

Question

Dear Support,
I'm having problem with my recent messages, I cleared the history too many times but some messages still showing after clearing them, even if I sign in through another computer they keep appearing in the 'Recent'. What would you suggest?
Thank you,
Solved!
Go to Solution.

Answer 1

Ot4ku:
Rather than offering a suggestion to assist the original poster, you have instead chosen to post a response which is neither helpful nor accurate.  To whit:
Please note the Community Guidelines clearly stipulate this is a Skype user-to-Skype user community.  While the Community is monitored (after all, Skype does host the Community), Skype staff do not regularly participate.
If the Moderation Team were not having to spend so much time responding to these types of accusations, we might actually have time to to offer support to resolve problems and to assist!
We welcome conversation about competition and how things can be done in a better fashion, but please, leave personal grievances and attrition out of it. 
Skype does have a Customer Service unit.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is not an alpha or beta program.  Millions of people around the world use it successfully, day in; day out.
Skype instant message history is stored in files on the computer where Skype is being used.  So, when you delete your message history on one computer, stay logged onto that original computer, then log onto another computer, your message histories will attempt to sync over the server, causing all messages showing up on the computer with no history of them to be viewed as "recent" (somewhat obviously since it has no record of them (because the history got deleted?)). 
Try logging off of the computer whose history you delete before you log onto the next computer, otherwise they will keep trying to back each other up via Skype servers, hence your messages keep coming up as "recent." 
It would be helpful to learn from the original poster if they are signing on via a computer/laptop and/or mobile device - or both - and what the computer and/or device's version of Skype is and their operating systems.
Best regards,
Elaine
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