History report error: | An Exceptional Error occurred. Application exiting. Check the log file for error 5022

Hi all
I've got a error msg when try to generate a report using Cisco history report tool:
Error | An Exceptional Error occurred. Application exiting.  Check the log file for error 5022
It only happens when choose report template: ICD_Contact_Service_Queue_Activity_by_CSQ_en_us.
User tried samething on other PC, it working fine.
only on user' own PC and only choose this report, error appears.
user runing windows 7 and do not have crystal report installed
tried reinstalled the software, doesn't work.
also tried this: (https://cisco-support.hosted.jivesoftware.com/thread/2041254) - doesn't work
then tried https://supportforums.cisco.com/docs/DOC-6209  - doesn't work
attached the log file.
thanks.

wenqianyu wrote:From the log file:Looks like you get a Login Window.Error message showed up after username/password be enteredThere is an error in the log: Error happened in comparing UCCX version and HRC versionYou may need to do a clean uninstall, download the Historical report from the server, and install it again on the PC.Does this only happen to one PC or to every PC with this application?Wenqian 
I have completely uninstalled the HRC, and download from server install again -- still doesn't work with exactly same error.
this matter only happens on this PC, when user try same thing on other PC, it works.
so i think it not relate to server or account.

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    2012-05-11 09:31:09,690 Thread-104957696 ERROR : (nmecmgr.c,3230):Memory 0x0 encountered, expect struct_id=11011
    2012-05-11 09:31:09,799 Thread-233563904 WARN collector: the column name first_message_age in this condition does not exist in metric aq_msgs_persistentq_pe
    r_subscriber
    2012-05-11 09:31:09,801 Thread-233563904 WARN collector: the column name first_message_age in this condition does not exist in metric aq_msgs_persistentq_pe
    r_subscriber
    2012-05-11 09:31:09,835 Thread-233563904 WARN collector: the column name first_message_age in this condition does not exist in metric aq_msgs_persistentq_pe
    r_subscriber
    2012-05-11 09:31:09,841 Thread-101807872 WARN http: nmehl_connect_internal: connect failed to ( servername.domainname:1158): Address family not supported by pro
    tocol (error = 97)
    2012-05-11 09:31:09,841 Thread-101807872 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https:// servername.domainname:1158/em/upload/: retStatus=-1
    2012-05-11 09:31:09,843 Thread-101807872 WARN http: nmehl_connect_internal: connect failed to ( servername.domainname:1158): Address family not supported by pro
    tocol (error = 97)
    2012-05-11 09:31:09,843 Thread-101807872 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https:// servername.domainname:1158/em/upload/: retStatus=-1
    2012-05-11 09:31:10,029 Thread-124647168 WARN http: nmehl_connect_internal: connect failed to ( servername.domainname:1158): Address family not supported by pro
    tocol (error = 97)
    2012-05-11 09:31:10,029 Thread-124647168 ERROR command: nmejcn: failed http connection to https:// servername.domainname:1158/em/upload/: retStatus=-1
    2012-05-11 09:31:12,031 Thread-124647168 WARN http: nmehl_connect_internal: connect failed to ( servername.domainname:1158): Address family not supported by pro
    tocol (error = 97)
    2012-05-11 09:31:12,031 Thread-124647168 ERROR command: nmejcn: failed http connection to https:// servername.domainname:1158/em/upload/: retStatus=-1
    2012-05-11 09:31:16,033 Thread-124647168 WARN http: nmehl_connect_internal: connect failed to ( servername.domainname:1158): Address family not supported by pro
    tocol (error = 97)
    2012-05-11 09:31:16,033 Thread-124647168 ERROR command: nmejcn: failed http connection to https:// servername.domainname:1158/em/upload/: retStatus=-1
    2012-05-11 09:31:24,035 Thread-124647168 WARN http: nmehl_connect_internal: connect failed to ( servername.domainname:1158): Address family not supported by pro
    tocol (error = 97)
    2012-05-11 09:31:24,035 Thread-124647168 ERROR command: nmejcn: failed http connection to https:// servername.domainname:1158/em/upload/: retStatus=-1
    Can anyone tell me what may be going on? Yesterday I had configured channel bonding for network interfaces. Did firmware update on RAID adapter and updated linux packages including kernel. Going to old kernel didn't help. I tried restarting processes, that also didn't help.

    Aerosmith wrote:
    http://hostname:1158/em shows a ? on the webpage.
    However,
    https://hostname:1158/em , does get redirected to https://hostname:1158/em/console/logon/logon where it asks me fore crdentials.
    * User Name          
    * Password          
    Connect As     Normal/SYSDBA     
    I login using sys and its password, and "I get Internal Error has occurred. Check the log file for details" Database     |      Help     |      Logout and OK button.This is what I see in emoms.trc
    2012-05-11 09:42:29,294 [XMLLoader0 00000000004.xml] WARN jdbc.ConnectionCache _getConnection.352 - Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
    java.sql.SQLException: Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.pool.OraclePooledConnection.getConnection(OraclePooledConnection.java:467)
         at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:508)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:544)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:480)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:336)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:322)
         at oracle.sysman.util.jdbc.ConnectionCache.getUnwrappedConnection(ConnectionCache.java:575)
         at oracle.sysman.emSDK.svc.conn.FGAConnectionCache.getFGAConnection(FGAConnectionCache.java:207)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getSystemConnection(ConnectionService.java:1383)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoaderContext.getConnection(XMLLoaderContext.java:997)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoaderContext.loadFromStream(XMLLoaderContext.java:1812)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoader.LoadFile(XMLLoader.java:578)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoader.LoadFiles(XMLLoader.java:669)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoader.run(XMLLoader.java:1316)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:42:29,294 [XMLLoader0 00000000004.xml] WARN jdbc.ConnectionCache _getConnection.353 - Got a fatal exeption when getting a connection; Error code = 17008; Cleaning up cache and retrying
    2012-05-11 09:42:29,406 [XMLLoader0 00000000010.xml] ERROR eml.XMLLoader LoadFiles.696 - Error while processing 00000000010.xml:
    java.sql.SQLException: ORA-20101: Metric PhysAddress for target type netapp_filer not configured
    ORA-06512: at "SYSMAN.ECM_CT", line 718
    ORA-06512: at line 1
    ORA-06512: at "SYSMAN.EMD_LOADER", line 4931
    ORA-06512: at line 1
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:200)
         at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1029)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1347)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3727)
         at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:8130)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1209)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.execute(PreparedStatementWrapper.java:173)
         at oracle.sysman.util.jdbc.CallableStatementWrapper.execute(CallableStatementWrapper.java:135)
         at oracle.sysman.emdrep.dbjava.loader.XMLDocumentSplitter.postLoadProc(XMLDocumentSplitter.java:1709)
         at oracle.sysman.emdrep.dbjava.loader.XMLDocumentSplitter.endElement(XMLDocumentSplitter.java:1009)
         at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1318)
         at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:336)
         at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:303)
         at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:206)
         at oracle.sysman.emdrep.dbjava.loader.XMLDocumentSplitter.split(XMLDocumentSplitter.java:477)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoaderContext.loadFromStream(XMLLoaderContext.java:1824)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoader.LoadFile(XMLLoader.java:578)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoader.LoadFiles(XMLLoader.java:669)
         at oracle.sysman.emdrep.dbjava.loader.XMLLoader.run(XMLLoader.java:1316)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:42:37,681 [JobWorker 5792:Thread-24] ERROR em.linux_provision getHardwareInterface_Name_MacAddress.173 - SQLException:ProvisionDeviceDetailsDAO:getHardwareInterface_Name_MacAddress: ORA-00600: internal error code, arguments: [kdsgrp1], [], [], [], [], [], [], [], [], [], [], []
    2012-05-11 09:42:37,682 [JobWorker 5792:Thread-24] ERROR em.linux_provision_jobs doProvision.135 - UpdateProvisioningStatusCommand:HardwareException: error is
    oracle.sysman.emgc.provision.hardware.HardwareException
         at oracle.sysman.emgc.provision.impl.hardware.dao.ProvisionDeviceDetailsDAO.getHardwareInterface_Name_MacAddress(ProvisionDeviceDetailsDAO.java:175)
         at oracle.sysman.emgc.provision.impl.hardware.HardwareMgrImpl.getDeviceDetails(HardwareMgrImpl.java:309)
         at oracle.sysman.emgc.provision.impl.hardware.HardwareMgrImpl.getOrCreateHardwareServer(HardwareMgrImpl.java:346)
         at oracle.sysman.emgc.provision.jobs.commands.UpdateProvisioningStatusCommand.doProvision(UpdateProvisioningStatusCommand.java:131)
         at oracle.sysman.emgc.provision.jobs.commands.UpdateProvisioningStatusCommand.executeProvisioningCommand(UpdateProvisioningStatusCommand.java:372)
         at oracle.sysman.emgc.provision.jobs.commands.AbstractProvisioningCommand.executeCommand(AbstractProvisioningCommand.java:141)
         at oracle.sysman.emdrep.jobs.JobWorker.runCommand(Dispatcher.java:830)
         at oracle.sysman.emdrep.jobs.JobWorker.run(Dispatcher.java:713)
         at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:260)
    Caused by: java.sql.SQLException: ORA-00600: internal error code, arguments: [kdsgrp1], [], [], [], [], [], [], [], [], [], [], []
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:204)
         at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:861)
         at oracle.jdbc.driver.T4CPreparedStatement.executeMaybeDescribe(T4CPreparedStatement.java:945)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1303)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3608)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1341)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:211)
         at oracle.sysman.emgc.provision.impl.hardware.dao.ProvisionDeviceDetailsDAO.getHardwareInterface_Name_MacAddress(ProvisionDeviceDetailsDAO.java:146)
         ... 8 more
    2012-05-11 09:42:37,683 [JobWorker 5792:Thread-24] ERROR em.linux_provision_jobs executeCommand.172 - Got SQLException in executeCommand
    java.sql.SQLException: Closed Connection
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:445)
         at oracle.jdbc.driver.PhysicalConnection.rollback(PhysicalConnection.java:4483)
         at oracle.jdbc.OracleConnectionWrapper.rollback(OracleConnectionWrapper.java:129)
         at oracle.jdbc.OracleConnectionWrapper.rollback(OracleConnectionWrapper.java:129)
         at oracle.sysman.emgc.provision.jobs.commands.AbstractProvisioningCommand.executeCommand(AbstractProvisioningCommand.java:150)
         at oracle.sysman.emdrep.jobs.JobWorker.runCommand(Dispatcher.java:830)
         at oracle.sysman.emdrep.jobs.JobWorker.run(Dispatcher.java:713)
         at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:260)
    2012-05-11 09:42:37,683 [JobWorker 5792:Thread-24] ERROR em.linux_provision_jobs executeCommand.179 - Got SQLException in executeCommand
    java.sql.SQLException: Closed Connection
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:445)
         at oracle.jdbc.driver.PhysicalConnection.rollback(PhysicalConnection.java:4483)
         at oracle.jdbc.OracleConnectionWrapper.rollback(OracleConnectionWrapper.java:129)
         at oracle.jdbc.OracleConnectionWrapper.rollback(OracleConnectionWrapper.java:129)
         at oracle.sysman.emgc.provision.jobs.commands.AbstractProvisioningCommand.executeCommand(AbstractProvisioningCommand.java:175)
         at oracle.sysman.emdrep.jobs.JobWorker.runCommand(Dispatcher.java:830)
         at oracle.sysman.emdrep.jobs.JobWorker.run(Dispatcher.java:713)
         at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:260)
    2012-05-11 09:42:37,684 [JobWorker 5792:Thread-24] WARN jdbc.ConnectionCache _getConnection.352 - Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
    java.sql.SQLException: Closed Connection: OraclePooledConnection.getConnection() - SQLException Ocurred:Invalid or Stale Connection found in the Connection Cache
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.pool.OraclePooledConnection.getConnection(OraclePooledConnection.java:467)
         at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:508)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:544)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:480)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:336)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:322)
         at oracle.sysman.util.jdbc.ConnectionCache.getUnwrappedConnection(ConnectionCache.java:575)
         at oracle.sysman.emSDK.svc.conn.FGAConnectionCache.getFGAConnection(FGAConnectionCache.java:207)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnectionWait(ConnectionService.java:1231)
         at oracle.sysman.emdrep.jobs.JobWorker.getPrivateConnectionWait(Dispatcher.java:316)
         at oracle.sysman.emdrep.jobs.JobWorker.updateStepStatus(Dispatcher.java:987)
         at oracle.sysman.emdrep.jobs.JobWorker.runCommand(Dispatcher.java:894)
         at oracle.sysman.emdrep.jobs.JobWorker.run(Dispatcher.java:713)
         at oracle.sysman.util.threadPoolManager.WorkerThread.run(Worker.java:260)
    2012-05-11 09:42:37,685 [JobWorker 5792:Thread-24] WARN jdbc.ConnectionCache _getConnection.353 - Got a fatal exeption when getting a connection; Error code = 17008; Cleaning up cache and retrying
    2012-05-11 09:49:19,583 [EMUI_09_49_19_/console/database/instance/sitemap] ERROR db.featureUsage logFeatureUsage.136 - java.sql.SQLException: ORA-01873: the leading precision of the interval is too small
    ORA-06512: at "DBSNMP.MGMT_UPDATE_DB_FEATURE_LOG", line 13
    ORA-06512: at line 1
    java.sql.SQLException: ORA-01873: the leading precision of the interval is too small
    ORA-06512: at "DBSNMP.MGMT_UPDATE_DB_FEATURE_LOG", line 13
    ORA-06512: at line 1
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:77)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:200)
         at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1029)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1347)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3727)
         at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:8130)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1209)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.execute(PreparedStatementWrapper.java:173)
         at oracle.sysman.util.jdbc.CallableStatementWrapper.execute(CallableStatementWrapper.java:135)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:127)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:93)
         at oracle.sysman.db.adm.util.FeatureUsageUtils.logFeatureUsage(FeatureUsageUtils.java:73)
         at oracle.sysman.db.adm.inst.SitemapController.logFeatureUsageHomePage(SitemapController.java:6393)
         at oracle.sysman.db.adm.inst.SitemapController.onDoLoad(SitemapController.java:3058)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1306)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:49:20,513 [EMUI_09_49_19_/console/database/instance/sitemap] ERROR inv.EcmInvSW createTopLevelInvTable.850 - ORA-00600: internal error code, arguments: [kdsgrp1], [], [], [], [], [], [], [], [], [], [], []
    ORA-06512: at "SYSMAN.ECM_INV", line 563
    ORA-06512: at line 1
    java.sql.SQLException: ORA-00600: internal error code, arguments: [kdsgrp1], [], [], [], [], [], [], [], [], [], [], []
    ORA-06512: at "SYSMAN.ECM_INV", line 563
    ORA-06512: at line 1
         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:472)
         at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:422)
         at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:1089)
         at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:200)
         at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:1029)
         at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1347)
         at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3556)
         at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3727)
         at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:8130)
         at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1209)
         at oracle.sysman.util.jdbc.PreparedStatementWrapper.execute(PreparedStatementWrapper.java:173)
         at oracle.sysman.util.jdbc.CallableStatementWrapper.execute(CallableStatementWrapper.java:135)
         at oracle.sysman.eml.ecm.inv.EcmInvSW.createTopLevelInvTable(EcmInvSW.java:831)
         at oracle.sysman.eml.ecm.inv.EcmInvSW.createInventoryTable(EcmInvSW.java:419)
         at oracle.sysman.eml.ecm.inv.EcmInvBean.createInventoryTable(EcmInvBean.java:1449)
         at oracle.sysman.db.adm.inst.SitemapController.setRequestAttributes(SitemapController.java:1405)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1391)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
    2012-05-11 09:49:20,521 [EMUI_09_49_19_/console/database/instance/sitemap] ERROR svlt.PageHandler handleRequest.639 - java.lang.NullPointerException
    java.lang.NullPointerException
         at oracle.sysman.emSDK.license.LicenseUtil.isTargetLicensedForPacks(LicenseUtil.java:1648)
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         at oracle.sysman.db.adm.inst.SitemapController.setRequestAttributes(SitemapController.java:1544)
         at oracle.sysman.db.adm.BaseController.handleEvent(BaseController.java:1391)
         at oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:577)
         at oracle.sysman.db.adm.RootController.handleRequest(RootController.java:235)
         at oracle.sysman.db.adm.BaseController.handleRequest(BaseController.java:1238)
         at oracle.sysman.db.adm.DBControllerResolver.handleRequest(DBControllerResolver.java:139)
         at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:787)
         at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:343)
         at oracle.sysman.eml.app.Console.doGet(Console.java:319)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:208)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:165)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
         at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:357)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:221)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:122)
         at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:111)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:595)
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         at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:73)
         at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:111)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
         at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:230)
         at oracle.jdbc.pool.OraclePooledConnection.getConnection(OraclePooledConnection.java:467)
         at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:508)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:544)
         at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:480)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:336)
         at oracle.sysman.util.jdbc.ConnectionCache._getConnection(ConnectionCache.java:322)
         at oracle.sysman.util.jdbc.ConnectionCache.getUnwrappedConnection(ConnectionCache.java:575)
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         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnection(ConnectionService.java:1138)
         at oracle.sysman.emSDK.svc.conn.ConnectionService.getPrivateConnection(ConnectionService.java:1172)
         at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData(DbHomeTab.java:135)
         at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData(MetricCached.java:416)
         at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread._collectCachedData(MetricCollectorThread.java:605)
         at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run(MetricCollectorThread.java:325)
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retrying                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

  • Can't open Flash Builder - "See the log file" error.

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    !SESSION 2011-06-22 13:53:43.658 -----------------------------------------------
    eclipse.buildId=M20100909-0800
    java.version=1.6.0_16
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
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    !STACK 1
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        at org.eclipse.swt.SWT.error(SWT.java:4109)
        at org.eclipse.swt.SWT.error(SWT.java:3998)
        at org.eclipse.swt.SWT.error(SWT.java:3969)
        at org.eclipse.swt.widgets.Widget.error(Widget.java:468)
        at org.eclipse.swt.widgets.Control.createHandle(Control.java:633)
        at org.eclipse.swt.widgets.Composite.createHandle(Composite.java:305)
        at org.eclipse.swt.widgets.Control.createWidget(Control.java:649)
        at org.eclipse.swt.widgets.Scrollable.createWidget(Scrollable.java:134)
        at org.eclipse.swt.widgets.Control.<init>(Control.java:110)
        at org.eclipse.swt.widgets.Scrollable.<init>(Scrollable.java:75)
        at org.eclipse.swt.widgets.Composite.<init>(Composite.java:95)
        at org.eclipse.ui.splash.BasicSplashHandler.getBundleProgressMonitor(BasicSplashHandler.java :159)
        at org.eclipse.ui.splash.BasicSplashHandler.getContent(BasicSplashHandler.java:265)
        at org.eclipse.ui.internal.splash.EclipseSplashHandler.init(EclipseSplashHandler.java:86)
        at org.eclipse.ui.internal.Workbench$8.run(Workbench.java:782)
        at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
        at org.eclipse.ui.internal.Workbench.createSplashWrapper(Workbench.java:798)
        at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2467)
        at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2438)
        at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:671)
        at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
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        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369)
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        at org.eclipse.equinox.launcher.Main.basicRun(Main.java:574)
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    Elliot.

    There is a similar thread with exact same stackstrace and problmes reported with earlier verison of FB. You can check it here http://forums.adobe.com/thread/832073. Thre is also representation of Adobe engineers on this thread. Aprarenlty there are certain updates(Eclipse / java) that FB doen't encourage, post FB is installed in stanadlone mode and workarounds are suggested on this thread to overcome this problem. If you are workign in plugin environment with FB, I guess updates are not affecting FB installtion. Please try out the solutions presented on this thread and let us know.

  • Bursting Program Ends in Error with nothing in the Log file

    Hi All
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    +---------------------------------------------------------------------------+
    XML Publisher: Version : 12.0.0
    Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
    XDOBURSTREP module: XML Publisher Report Bursting Program
    +---------------------------------------------------------------------------+
    Current system time is 30-SEP-2013 15:11:15
    +---------------------------------------------------------------------------+
    XML/BI Publisher Version : 5.6.3
    Request ID: 574533
    All Parameters: Dummy for Data Security=N:ReportRequestID=574532:DebugFlag=Y
    Report Req ID: 574532
    Debug Flag: Y
    Updating request description
    Updated description
    Retrieving XML request information
    Node Name:T1DEVEBSAPP1
    Preparing parameters
    null output =/u01/oracle/CRP2/inst/apps/CRP2_t1devebsapp1/logs/appl/conc/out/o574533.out
    inputfilename =/u01/oracle/CRP2/inst/apps/CRP2_t1devebsapp1/logs/appl/conc/out/o574532.out
    Data XML File:/u01/oracle/CRP2/inst/apps/CRP2_t1devebsapp1/logs/appl/conc/out/o574532.out
    Set Bursting parameters..
    Temp. Directory:/tmp
    [093013_031118656][][STATEMENT] Oracle XML Parser version ::: Oracle XML Developers Kit 10.1.3.130 - Production
    [093013_031118657][][STATEMENT] setOAProperties called..
    Bursting propertes.....
    {user-variable:cp:territory=US, user-variable:cp:ReportRequestID=574532, user-variable:cp:language=en, user-variable:cp:responsibility=20678, user-variable.OA_MEDIA=http://t1devebsapp1.travelzoo.com:8001/OA_MEDIA, burstng-source=EBS, user-variable:cp:DebugFlag=Y, user-variable:cp:parent_request_id=574532, user-variable:cp:locale=en-US, user-variable:cp:user=SETUPUSER, user-variable:cp:application_short_name=XDO, user-variable:cp:request_id=574533, user-variable:cp:org_id=81, user-variable:cp:reportdescription=Travelzoo Invoice Print Selected Invoices-Child, user-variable:cp:Dummy for Data Security=N}
    Start bursting process..
    Bursting process complete..
    Generating Bursting Status Report..
    +---------------------------------------------------------------------------+
    Start of log messages from FND_FILE
    +---------------------------------------------------------------------------+
    +---------------------------------------------------------------------------+
    End of log messages from FND_FILE
    +---------------------------------------------------------------------------+
    +---------------------------------------------------------------------------+
    Executing request completion options...
    Output file size:
    602
    Finished executing request completion options.
    +---------------------------------------------------------------------------+
    Concurrent request completed
    Current system time is 30-SEP-2013 15:11:41
    +---------------------------------------------------------------------------+
    and the output says..
    "Error!! Could not deliver the output for Delivery channel:null "
    Wondering What might be the issue, any help on this is greatly appreciated.
    -Ragul

    Ram,
    Is this a custom or standard concurrent program?
    Was this working properly before? If yes, what changes have been done recently?
    Did you try to relink the concurrent program executable file and see if this helps? Also, you could enable trace/debug and submit the request again and see if more details are collected in the logs -- See (Note: 296559.1 - FAQ: Common Tracing Techniques within the Oracle Applications 11i/R12).
    Regards,
    Hussein

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