Hitachi Touro Desk 2GB USB 3.0 incompatible with the W520

I bought one of these:
http://www.ebuyer.com/275652-touro-desk-pro-black-2-tb-3-5in-7200-rpm-htoldeb20001bbb-in-0s03240
for the purpose of doing regular windows system images so I can restore the complete system in case of problems.
Surprisingly, the crystal mark shows the USB drive being faster than my internal WD 750GB Scorpio Black, which I always thought was dog slow.
However, this drive does not work with the W520 and windows system image. You always get:
The backup failed.
The request could not be performed because of an I/O device error. (0x8007045D).
First Hitachi told me that this was a known Microsoft incompatibility with all 512E drives (i.e. 4k blocks physically, 512k logicaly), which is false as I have two other 2GB 512E drives which work just fine (Vertbatim and a WD) with system image.
Then they said it must be the computer chipset and USB drivers (both are up to date).
So its RMA.
See the details here: http://www.blogger.com/blogger.g?blogID=912095636414664130#editor/target=post;postID=715913504833881...

The issue could be related to drive firmware not compatible with system board.
You must update the hard drive firmware then check it may resolve the issue.
Best Regards,
Tanuj
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