HKEY_LOCAL_MACHINE\software\ etc. problem solved

I have been trying to upgrade to itunes 7.0 since October. I have been all over this forum and others looking for the solutiuon to that annoying message. I know I am not the only one. I have tried regit, jacked around with permissions, and tried every thing in the Apple tecnical articles.. all to no avail. Today I discovered that all you have to do is make sure that you are logged into the particular user account that the old version of itunes was set up in.

http://msdn.microsoft.com/en-us/goglobal/bb688134.aspx
i believe that's the font that notepad uses. i wonder whether using the instructions above if you could change the font.
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I guess the problem come from me or I really need those contacts before he calls me for it. I'll try some method that I got from some responders on your support website. Do you have or can you recommand any software that can solve this problem?

I guess the problem come from me but I really need those contacts before he calls me for it. I'll try some method that I got from some responders on your support website. Do you have or can you recommand any software that can solve this problem?
One more thing. I just update my iphone that my boss gave to me but it seems to be like it giving me some trouble. My iphone was updated not too long and was successful. I try to lock into it and it telling me emergency call. I plug it to my itune and it telling me that the sim card is not valid or supported. So I inserted my sim card that I usually use to call and it still saying the same. Please help me get into it.

And as far as paying for phone support, here are a few tips:
If you call your carrier first and then they route you to Apple, you usually don't have to pay for phone support.
If you are talking to Apple and they ask you to pay a support fee, ask if you can get an exception this time. That usually works once, but they keep track of the times you've been granted such an exception.
If you still end up paying the support fee, that fee only applies if it's not a hardware related issue. In other words, if it can be fixed by just talking over the phone and following Apple's instructions, then the fee applies. But if your device is deemed to have a hardware failure that caused the issue, then the fee should not apply, and you can ask for it to be waived after the fact.
This forum is free, and almost all of the technical support articles the Apple tech advisors use are available on this website. Literally 99% of what they can do over the phone is just walking you through the publicly available support articles. In other words, you're paying the fee to have them do your research for you. It's like hiring a research consultant to go look stuff up in the public library so you don't have to. You're capable of doing it; you'd just rather pay someone to do it for you.
It's like Starbucks. You know how to make coffee. Everyone knows how to make coffee. And Starbucks coffee isn't any better than what you could make at home for far less. But you want the convenience. So you're really paying a convenience fee. Milk is more expensive at 7-Eleven than it is at the grocery store... because it's a convenience store.

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

Ralph, Thanks for replying. There where no received SIP messages at all just the INVITE being sent but I have made some more progress. The mini does indeed just work. I can do everything that you are supposed to do to other ichat users on the internet. Very nice.
The imac is still playing up but I have got further. I had peerguardian2 installed which unknown to me doesn't need to be running to prevent you for accessing 'barred' IP addresses. snatmap.mac.com is barred in the lists! I discovered this when I saw one of your other posts showed how to turn on terminal logging for ichat. Now that I have turned off peerguardian2 (using the disable filters option) I can make calls to the testbot and see the adverts. I have even done a video conference with the two testbots. I will just uninstall peerguardian2.
However, I can not get a AV chat working to a real user....
In response to your suggestions:-
I have tried all the options for quicktime streaming but will try 1.5Mb/s again.
The ichat bandwidth limit is set to "none". I am in New Zealand and I have standard ADSL (not ADSL2+) 7.6M down 512K up. The mini config is also set to none.
Internet sharing is off.
I have had parallels on the machine but the two interfaces that it installed "Parallels Host-Guest" and "Parallels NAT" are configured 'off' and show as not connected. Is this enough? I will uninstall parallels and see if that helps since I don't use it. I also have VMware's thing installed but that doesn't seem to add any interfaces.
I need to capture a full trace of the imac to other ichat user to see what is happening but will update when I have does your suggested changes or have a trace
Thanks again

Problems installing Itunes error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel

Can anyone help? I have been trying to install the new version of Itunes for ages my new iphone wont activate on the old version!! Keep getting the same error message - Hkey_local_machine\software\microsoft\windows\currentversion\run - Verify that you have sufficient access to that key, or contact your support personnel.
Please Help!!!!!

That particular key can sometimes be hit by malware, liam, so just to be on the safe side I think we should try a malware scan first.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages CurrentState

Can anyone tell me what the possible values are for the CurrentState value of a package under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages
For Example:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB2900986~31bf3856ad364e35~amd64~~6.1.1.1
"CurrentState"=dword:00000070
I believe that this equates to "Installed", but I am looking for somewhere that documents this.
I located http://technet.microsoft.com/en-us/library/cc756248%28v=ws.10%29.aspx and the related events pages show values like 0, 4, 5, 6, 7. Not x00000070 (112) etc
Thanks In Advance
Jim

Hi Jim,
Thank you for your post.
From your description, I see that you want to know if there is a related official article which introduces the value of CurrentState (dword:00000070) under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages.
Please let me know if I have misunderstood anything.
Based on my research, I'm sorry that it appears that there is not a corresponding official document which can meet your requirement. However, according to my knowledge, 99% of the time the value will be 00000070 for CurrentState.
Currently, I'd like to confirm that if there is any real problem occurs due to the registry value? If so, then we may find another way to help with you.
Please feel free to let me know if you have any questions. Thank you for your time and understanding.
Best Regards,
Sophis Sun
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

PROBLEM SOLVED--CS5 WIN7 X64 INSTALL ERROR DEPENDENCY FAILURE

PROBLEM SOLVED!!!!!!!!!!!!
I just spent 9 hours straight on this, but will was stronger than "its". Now I have both cs4 and cs5, but hopefully it will work if you just have cs5 as well. I also did not try runnning cs5 installer first after implementing the fix, maybe that will work too..And when getting the cs5 error, I went to re-install cs4 but got an error as well so that is why I took the steps I did. On 7x64 do the followin
First run the cs5 cleanup tool and reboot.
Second, go into c:\program file(x86)\common files\adobe\installers . Delete everything in it
Then go into you registry (start, run, then type regedit) and expand to this registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\ Components ...(if this isnt there, try an install again, then go to the folder that you deleted the files from a moment ago and extract the log from the zip file and open it and go to the end. where it says error 1402 will be followed by a unknown\components\(a bunch of numebers right here)\(more numbers) ...
Copy the numbers directly after the components\ and go back into registry and click edit then "find" paste those numbers into the box and hit find..when you get to the key, scroll ALL the way back up to components again. Right click components and hit permissions.. Go to advanced and then the ownership tab up top.. click edit, hightlight administrator(s), check the box to "replace subcontainers" and click apply. respond yes to everything and close that and hit apply again if asked. then click the add button above the advanced button you just clicked. when the new box appears, click advanced and then click find now. Highlight Administrators and SYSTEM and hit OK. Then give both of them full rights and hit apply. Then click advanced again and in the first window check the box that says "replace all child objects...." and hit apply. accept the prompts and hit okay.
Now go into c:\windows and on the system32 folder, right click and go to properties. Go to the security tab. Click advanced and then "owner" and click edit. highlght administrators and check the box "replace all child object....." again and hit apply....
Now give Administrators, SYSTEM, AND TrustedInstaller full rights by clicking edit above the advanced tab in the first properties box.. Then click advanced again and in the first window click replace all child object....." again and hit apply....
Now do the same for the winsxs folder and (for good measure i did syswow64 but not sure if its necessary)...
Now you should be able to install both versions..(as i said, I installed cs4 first, maybe it was not necessary)...
If you dont like the idea of just blindly giving administrators full rights to all system folders, you can spend MANY MANY hours running the installs over and over and getting the faulty registry value that caused it to fail and create specific permissions for that and then go on to the next value that fails......what a pain
Message was edited by: DarkMatter78

Thank you for this.
I have been trying to install CS5 MC now for weeks. I first got it to install everything except After Effects and Premiere Pro. Then trying to follow all the suggestions on this forum I wound up not being able to install any part of it at all. Now..
Well...following your kind suggestions as much to the letter as I could I have now been able to install everything...except Affter Effects and Premiere Pro. Sigh.
At least I can get back to work on everything that doesn't require AE and PPro. I still need to get them installed and working.

Cannot open Registry key HKEY_LOCAL_MACHINE\Software\SAP\NSP\Environment ?

Hello, after installing the NetWeaver 7.01 Trial on my Windows Server 2008 I get this error:
Cannot open Registry key HKEY_LOCAL_MACHINE\Software\SAP\NSP\Environment (Error 2 ENOENT: No such file or directory OR: The system cannot find the file specified.) [ntservmgr.cpp 306]
Starting the server does not work, it goes from grey to yellow to grey again and I think the above error is the cause. Whats the problem?
Thanks !

Thank you Srikishan, I reviewed the link you provided, it solves uninstall and re-install problem for one laptop, however, we have many laptops, can't do manual registry clean up for all of them. The installation was done by mobile client silent script, needs to be successful the very first time.
This error only happens with the very 1st installation, means fresh OS that never had any SAP, I am wondering what is the installation program trying to change in the registry, does it have to go that deep into registry? and what other components are affected by the error "Can't open registry key "HKEY_LOCAL-MACHINE\SOFTWARE\SAP\SAP DBTECH"?
From the log, the command ran before the error was "CALL: SDBINST -b -t sapmc -f C:\Program Files\SAP Netweaver Mobile Client\MaxDB Files\sdb_MIDB_sample.cfg", is it a sample program and do we need it? is this caused the error?
for remaining errors(many of them), there is one very odd
"SYS: "c:\sdb\programs\runtime\7300\bin\irconf.exe" -i -p "c:\sdb\programs\runtime\7300": Error : Cannot find any installed version of CPC Driver.."
What caused it?
Thanks,
Grace
Edited by: Grace Mu on Jul 25, 2011 4:34 PM
Edited by: Grace Mu on Jul 25, 2011 4:37 PM

Undocumented problem solved with 16-bit pcmcia and irq error

I am having the exact same problem as described in the following post:
"Undocumented problem solved with 16-bit pcmcia and irq error."
"I'm using a DAQ Card (AI-16E-4), which didn't work properly in MAX. MAX complained that the card didn't respond to an interrupt request.
I've had this issue for a while, but dropped it, since NI support told me nothing could be done about it. Meanwhile, a seemingly unrelated problem with a wireless pcmcia network card arose. Cisco had no clue what was wrong with their card either, but I found Microsoft Knowledge Base Article Q327947. It seems that Win2k (they claim SP3 and up) disables ISA to PCI routing, which is what causes this problem.
To fix it, open regedit
and navigate to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Pcmcia\Parameters"
edit or create the DWORD value "DisableIsaToPciRouting" and set the value data to 0.
See Microsoft's article for further details: http://support.microsoft.com/default. aspx?scid=kb;en-us;327947"
The difference is that I am using WinXP and the Regedit fix does not solve the problem. Does anybody know how he was able to continue to use the card before he solved the problem? The card works fine in MAX, but errors out in LabVIEW.

Hey Willy,
Here some additional suggestions that have corrected some PCMCIA difficulties in the past besides the registry edit you suggested.
1. General Troubleshooting to Verify Correct Hardware and Software Installation
Uninstall the PC Card hardware through Device Manager
Remove the PC Card from the laptop
Uninstall the NI-DAQ software
Follow the normal installation instructions (the most important step to remember for Plug-n-Play Operating Systems is to install the software first)
Try the latest service packs for Win 2000 or Win XP
Try the PC Card in a different laptop
Try a different slot in the laptop. On certain laptops PC Cards have been successfully installed in the top PCMCIA slot instead of the bottom.
2. Additional Troubleshootin
g for PC Cards that Return IRQ Conflicts
For E-Series DAQCards:
Update to NI-DAQ 6.9.3 first and then update NI-PAL to version 1.6.1 (included exe file).
Download the attached NI-PAL (ni-cdu1610.exe), and run the installer. When receiving the error "The device is not responding to the first IRQ Level" in Measurement and Automation Explorer, try this method of upgrading NI-PAL
3. Additional Troubleshooting Steps
Try disabling the 3COM adapter, and any other extraneous (for now) devices like any built in serial and parallel ports. The best way to do this is probably to disable them in the BIOS. If the PCMCIA card works properly then try to reconfigure disabled devices one at a time.
Make sure the latest BIOS is installed.
Check for any unusual PCMCIA drivers or other software that might interfere with the PCMCIA driver.
I hope this helps.
Ron
Applications Engineering
National Instruments
Attachments:
ni-cdu1610.exe ‏1557 KB

HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL, Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

Software raid1 problems, please help

Hello people
i`m willing to install software raid1 on my home server (archlinux 2.6.30)
i have 2 8.4GB hdds /dev/sda && /dev/sdb
i configuret partitions following wiki & some other tutorials, but so far i`m unsuccessfull
heres what i did
partitioned bouth drives (a & b) identicaly
100mb boot
512mb swap
7800mb /
made raid1 array
mkfs.ext2 boot and / partitions
mkswap /dev/md2 (swap partiton)
when i wrote fdisk -l it showd this
Disk /dev/mdX doesn't contain a valid partition table
wher X is 1,2,3
i have added dm-mod in rc.conf mkinitcpio.conf but nuthing works
when i try to boot sistem it says this
::Running Hook [raid]
md: raid1 personality registred for level 1
waiting 10 seconds for device /dev/md3 ...
root device '/dev/md3' doesn't exist, attempting to create it
ERROR: Failed to parse block device ids for '/dev/md3'
ERROR: Unable to detect or create root device '/dev/md3'
You are being dropped to a recovery shell
type reboot to reboot
type exit to continue
when i type exit, it starts to panic...
ont thing i`m woried about is that, when i partition my drives and enter setup, i should skip partition part, but when i want to select packages it says that my drives are not partitioned - is this how it should be ?
Please help me, i realy need to get this working.
allso i`m wondering what jumper settings should i use on bouth drives?
i have read that puting /boot partition in raid couses problems, is that true ? because i have /boot in raid1 allso..
my best regards
karlis.
Last edited by karlis (2010-02-25 14:41:09)

You can lock this topic, problem solved
i used these topics to fix it
http://bbs.archlinux.org/viewtopic.php?id=56830
http://bbs.archlinux.org/viewtopic.php?id=28367
and most of fix i got from here
http://bbs.archlinux.org/viewtopic.php?id=56830
Thanks

HP LaserJet CM1415fnw Full Software Installation Problem

Now I have a large useless as a boat anchor printer in my office. Hello Jeff,Thank you for contacting HP Customer Support.We apologize for the inconvenience, however, you have reached the warranty department.
For assistance with your HP product and services please visit www.hp.com/support.HP also offers the following free self-help tools.
• HP Support Assistant is a tool built right into your PC that is immediate and always-on, and provides problem solving, automatic updates, and diagnostics. To access HP Support Assistant go to www.hp.com/go/hpsupportassistant.
• Join the HP Support Forum to find solutions, ask questions, and share tips. To access the HP Support Forum go to www.hp.com/go/supportforum.
• HP Print and Scan Doctor is a downloadable tool to resolve common Windows printer problems. To access HP Print and Scan Doctor go to www.hp.com/go/tools.Sincerely,
Tanushri DasHP appreciates your business.For information about HP privacy practices, read the online privacy statement at www.hp.com/privacy. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Full Software wont install. Installation errors with Debug or Cancel. If I debug with Visual Studio 2015 this is the exception: System.TypeInitializationException was unhandled
Message: An unhandled exception of type 'System.TypeInitializationException' occurred in hpbcsiCommonTools.dll
Additional information: The type initializer for 'Microsoft.Practices.EnterpriseLibrary.Logging.Logger' threw an exception. I would never create a mass produced package with Enterprise Library. That is asking for trouble especially on a developers machine. I am sure I have a Microsoft package that uses a later version or something screwing up the machine.config>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Hey , Welcome to the HP Support Forum. I see that you're unable to install the drivers for your HP LaserJet Pro CM1415fnw Color MFP. I'd like to work with you on this. I have some suggestions that might result in a viable setup. Try the following steps: Clear Temp Folder: Open the Run box by pressing the Windows + R keys'. In the box that pops up type %temp% and hit enter.When the Temp folder opens select Ctrl + A at the same time on your keyboardOnce everything is highlighted in the Temp folder select 'Delete' on your keyboard to delete the files within the Temp folder. No files and folders on your actual computer will be removed. This will only delete Temporary files. If a file is still be used by a program on your computer you will get the pop up to 'skip' the item.Once the Temp files are deleted close the windowOn your Desktop, right click on the Recycling Bin and select Empty Recycling BinNext, run Microsoft Fix it. Click here to install. This utility might solve the install problem. I also suggest updating the printer's firmware. Connect your printer to the PC via usb (if possible) and click here to complete the firmware update. If none of these steps are helping, you can do a selective start up on your PC working directly with MSCONFIG to try and determine what, if any Windows service or program is interfering with your ability to install the drivers. Here's how: Click on the Start menuIn the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Selective Startup' and uncheck Load Startup ItemsClick the Services tab. Check the box at the bottom for Hide All Microsoft ServicesSelect Disable AllSelect Apply and OKRestart your computer when promptedAfter you reboot, try the install again. If you're able to finish the setup we can safely assume there is a background program or service on your computer blocking the install. You will need to enable one service at a time on your computer to locate the program that's blocking your printer from printing. Here's how to undo the above-noted MSCONFIG steps: Click the Start icon.In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Normal Startup'Click Apply and OKRestart your computer as prompted. Please let me know the result of your troubleshooting by responding to this post. If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below and clicking to accept this solution. Thank you for posting in the HP Support Forum. Have a great day!

Within the last hour, I noticed that my older MacBook Pro, while I was playing it in iTunes, lost contrast on the screen. I am sorry, but I did not take exact notes on this event. Around the same time, I did do a back up, uploaded software, etc.

Within the last hour, I noticed that my older MacBook Pro, while I was using iTunes, lost contrast on the screen. I am sorry, but I did not take exact notes on this event. Around the same time, I did do a back up, uploaded Apple software, etc.
I'm using two MacPros simultaniously, the old one for iTunes, and the new one for the other things. My new one has no problems, so am wondering if there is an easy way to correct the older MacPro's contrast problems. The computer is over three years old, and I'm wondering also if this failure is an aging sign. (I also have other problems, such as a noisy DVD drive, which is part of the reason I bought a new MacBook Pro.)

Is the older MBP a pre-Unibody model from early 2008? If so, it could be having this problem:
http://support.apple.com/kb/ts2377
If so, you would be entitled to a free repair.
The lost contrast could be considered distorted video.
Do you have an external monitor? If the external shows the same lost contrast, the graphics chip is likely the culprit. If the external is OK, then you probably have an issue with the built in display or possibly with its connections.
You may also want to check in Universal Access to see if the contrast bar is set in its normal position (all the way to the left).
Apple has a special test they can run to diagnose the NVIDIA issue, so if you have access to an Apple Store, make an appointment at the genius bar to have it run.
Good luck!

Error HKEY_LOCAL_MACHINE\SOFTWARE\Javasoft\Java Runtime Environment 1.5.0_0

I have an ongoing frustrating problem. Java has stopped working on my pc. When I go to the java icon and open I get error "The system cannot find the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Javasoft\Java Runtime Environment 1.5.0_06" If I try to uninstall update 6 from xp service pack 2 add and remove programs I get the error "error applying transforms. Verify that the spedcified transform paths are valid" If I try to remove update 1, it errors "You already have this version of the Jre installed. Please uninstall the product through your add/remove programs utility before reinstalling". If I hit the OK button, I get "Fatal error during installation" (even though I am trying to uninstall)
I am very frustrated as I cannot find anything on the website to assist, and my son is going spare not being able to play runescape! Please Help
Trompy

As a possible workaround try offline installation which can be from:
http://java.sun.com/javase/downloads/index.jsp
At the same time, if the above workaround fails the exercise is little complex. If you have tried downloading update 1.5.0_xx, then likely a .msi file is saved in the location as mentioned below:
Possible path:
C:\Documents and Settings\username\Application Data\Sun\Java\jre1.5.0_xx
Note: This is irrespective of installation failure or success. Replace xx with the correct version you are trying to install
There is also a bug filed where you can submit useful information to help finding regular solution to this issue:
http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6542954

When i try to down load itunes i get a message that hkey_local_machine\software\classes\dapp\shell verify i have access to that key.could you tell me what i should do.

when i try to download itunes i get a message hkey_local_machine\software\classes\dapp\shell. verify that you have access to that key. what do i do

Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
Fix problems with programs that can't be installed or uninstalled

Exchange BPA Errors (Exchange server is a virtual machine but the additional tools are not installed and The 'Services' string type value located in 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14\Setup\Services' registry key is missing)

Hi,
I am running BPA on My Exchange 2010 VM (Server 2008 R2 VM on Hyper-V) and get the following errors:
The 'Services' string type value located in 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14\Setup\Services' registry key is missing or inaccessible. The Microsoft Exchange Information Store service won't start. As a result, all services that depend
on this service won't be able to start
Exchange server [Exchange Server FQDN] is a virtual machine but the additional tools are not installed. This configuration is not supported. Install Virtual Machine Additions for this guest.
Problem is that, for the first, that Key exists and the service is actually running fine. And for the second my VM tools are already installed.
Hopefully someone out there has had the same issue and can assist.
Pete

Hi Pete,
For the first error message, please try the following steps:
Make sure the Information Store service is in Starting status,
Automatic startup type and works well, as a test we can try to
restart the Infroamtion Store service and verify the service works well.
Start
Registry Editor, find the registry key “Services” under “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14\Setup”, its value is “C:\Program
files\Microsoft\Exchange Server\v14”(default install location), please check your registry, make sure the key “Services” exist and value is the Exchange Server install location and the
location is accessible;
Start
Registry Editor, and locate the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Setup
Use the
Permission option under the Security tab to check the permission setting on this key. Make sure
System is in the list with Full Control permissions if the service account is Local System. If you are not using Local System as the service account, check the existence of the corresponding account in the list and ensure that
it has Full Control permissions. Please refer to this article:
Title: Exchange Store Does Not Start: Errors 7024, 1026, 9542, and 5000
Link:
http://support.microsoft.com/kb/285116
Start
ADSI Edit, and then browse to the following location:
Domain.com/Configuration/Services/Microsoft Exchange/Org/Administrative Groups/AdminGroup/Servers/Server Name
Right-click the
server name, and then click Properties.
Click the
Security tab, make sure this own server’s server object have
full control permission on its own server.
If not or the object is missing, please modify the permission or click
Add, locate the computer account for the Exchange Server computer, add it to the Permissions list with full control.
Click OK, and then close ADSI Edit.
Use
Active Directory Users and Computers to add the current affected
Exchange Server computer account to the Exchange Servers(previous version should be “Exchange Domain Servers”) group in the
Microsoft Exchange Security Groups( or Users) OU. Refer to this article:
http://support.microsoft.com/kb/297295.
Restart the Exchange Server computer, then rerun the ExBPA.
For the second error message, Microsoft don’t recommend to install Exchange Server on virtual machine without additional tools, so the error message occurs. We can just ignore
this message, it will not affect the Exchange servers.
Regards, Eric Zou

HKEY_LOCAL_MACHINE\software\ etc. problem solved

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