HND installed yesterday - nothing changed so why am I getting this error message

"Could not communicate with your router please try again"
Why - if this is supposed to be a premium product why is it so flaky - anyone else had this issue?
regards

"Could not purchase song. An unknown error occurred (-42408). There was an error in the iTunes Store. Please try again later."
Although you're getting a different error message, I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

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