Ho comprato il 20 dicembre l'iPhone 5 in offerta dalla TIM. Da allora sono alle prese con il continuo passaggio dal 3G ad Edge. Fatto ripristino e reset di rete più volte, ma né la TIM né Apple riconoscono il problema, ma si rimpallano la responsabilità.
Ho comprato il 20 dicembre l'iPhone 5 in offerta dalla TIM. Da allora sono alle prese con il continuo passaggio dal 3G ad Edge. Per ritornare al 3G devo attivare e disattivare l'opzione "aereo" o "3G". Ho fatto il ripristino dell'iphone e il reset di rete della nano sim più volte senza concludere nulla, ma né la TIM né Apple riconoscono il problema, anzi si rimpallano la responsabilità. Che fare?
Facendo varie prove (come l'inserimento della nano sim in un cellulare Nokia) e confrontando il comportamento dell'iPhone 5 con un altro iPhone 5 - sempre con nano sim TIM - in zone diverse della città in cui abito (Palermo), sono pervenuto alla seguente conclusione: c'è un problema del dispositivo, ma c'è anche un problema di regolazione del segnale dal parte del gestore TIM.
Non sono un tecnico e non so spiegare perchè ciò avvenga, anzi mi piacerebbe saperlo sia dalla Apple che da TIM, ma dubito che dichiarino apertamente il problema. Se non si capisce perchè ciò avvenga, è inutile sostituire telefono e nano sim.
Io ho cambiato nano sim e il problema è rimasto. Ho avviato on line con un operatore Apple la pratica di sotituzione dell'iPhone: mi mandano un corriere a ritirarlo e me lo riportano in una settimana. Ma qui mi sono fermato e non ho proceduto ancora alla sostituzione, perchè mi è stato detto che mi sarebbe stato sostituito con un "rigenerato".
Come nuovo non è la stessa cosa di nuovo e in rete leggo di clienti che dopo la sostituzione continuano ad avere lo stesso problema.
Chiediamo a Apple di dirci con chiarezza se c'è una partita di iPhone 5 con qualche elemento difettoso o non adatto al mercato italiano o se è un problema di software (e in quel caso aspetteremo pazientemente un aggiornamento) e a TIM chiediamo di non blindare il 119. Infatti da alcuni giorni è impossibile contattare un operatore. Come mai? Subissata dalle lamentele dei clienti?
Ho molta voglia di rescindere il contratto di trenta mesi...
Similar Messages
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How can i ensure that the time capsule back up all my data?
how can i ensure that the time capsule back up all my data and no any data missed during the back up? becz i was backing up my mac to time capsule for the first time and it takes only 5 hourse for 279GB which is doesnt make sense
any idea, how to ensure that all my data been backed upwell this tells you why you are having issues.. since you have a filevault and unless you are logged on as that user TM has no way to backup the vault.
so that is why the backup is so small.
And you cannot remove the file vault because the disk is too small.. you are in catch 22..
You cannot backup and you cannot remove the vault..
Login as the user who has the file vault and copy the files off the computer to a directory on the TC.. Then just delete the files on the computer.. that will then allow you to remove the file vault.
But never will I ever use file vaults so I am being theoretical .. please read it up yourself.
http://pondini.org/TM/25.html
You are not doing the background reading you need to understand what you are doing..
read the whole of pondini's info.. or at least skim it so you know what is there.
Avoid like the plague file vaults..
When disks go belly up, as they always do.. your files will be lost. Somewhere they need to be stored in the clear.. so why bother .. put better security on the computer and forget vaults. -
I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
i thought with the new Apple ID the problem could be solved. so i create a new Apple ID. now i have 2 I Phones with the same problem means i can't remove my first Apple ID because any time i try to reset my password and delete the Apple ID i don't receive any Email from APPLE .
Please HELP me. i would be very appreciated .
thank you very much.Hello ba.t,
After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
If you didn't receive your verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
please need to authorize my computer as every time i am trying to authorize my computers it reply that i have reached the limit (5) and i cant deauthorize, please your support i have 2 apple iphones (4G + 3GS).
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
About deauthorizing specific computers - https://discussions.apple.com/thread/3809988 - Only, if you have physical access to the computer, otherwise you have to deauthorize all computers. De-authorize all computers button does not appear until you actually have 5 authorized and you can only do this once a year.
iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additionally instructions for "Removing an associated device or computer from an Apple ID" -
I have a music library on an iMac and I got a new iPhone and a new MacBook Pro and I want some of the songs from the iMac library to be on my phone and my MacBook Pro and I have a new Apple ID on my phone and my Mac book pro, is this possible if so how do I do it?
Providing specifics on all the ways to do this will take more time than I am willing to spend here these days. You can do some of this with Home Sharing. You can transfer the entire library from one computer to another, If you do that you can delete what you don't want from the transferred library.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
You do not want to use a new AppleID. Change the AppleID on the new phone to the old ID. Purchases made with one AppleID cannot be transferred to a different one and it will be a royal pain to manage two Apple IDs.
Change iTunes Store account on an iOS device - Log out of your current account with Settings.app > Store (Settings > iTunes & App Stores on iOS 6) > tap on your AppleID. Log in with a different account. Note, turning on automatic downloads or re-download past purchases may tie the device to that account for 90 days - http://support.apple.com/kb/HT4627 https://discussions.apple.com/message/18484935 - "In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account") When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again." -
How can I tether via USB my iPhone 4S with iOS 7.1.1 to my MacBook with Snow Leopard 10.6.8 and iTunes 11.2.2 ?? Please note that at the same time Personal Hotspot via both WiFi and Bluetooth works perfectly!
Hello, lustige luka.
Thank you for visiting Apple Support Communities.
The Personal Hotspot feature using USB should be as simple as connecting the device to your Mac via the USB cable when Hotspot is enabled. Here is some more information regarding this feature and an article that will provide some troubleshooting steps if you are experiencing an issue.
iOS: Understanding Personal Hotspot
http://support.apple.com/kb/ht4517
iOS: Troubleshooting Personal Hotspot
http://support.apple.com/kb/TS2756
Cheers,
Jason H. -
hey everyone..i have attached my iphone 4 to lappy after a long time..itunes syncd all contacts now contacts are no longer in my phone.how to get them back in my ph.pls reply
Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy -
How do I restore photos from iPhone 5 to iPhoto. I erased all my events in iPhoto by mistake so need to sync them phone upstream to lions 10.7....not even apple support could help?? I plug my phone into iPhoto and it sees the camera roll but none of my event so I can move them back into iPhoto
Your photos are gone. When you synch your phone with iPhoto, the actual picture file does not synch, rather is is a very small thumbnail file suitable for viewing on the phone, but of such small resolution that it's useless for anything other than viewing on the phone. In any case, Apple makes no way for you to retrieve these thumbnail file.
If you deleted photos from iPhoto, your only hope is if you have Time Machine or another backup that might have had those photos. Are they perhaps still in the "Trash" within the iPhoto app? -
I have an iPhone 6 and an iPad air and each time I try to download the IOS 8.1 update I get the message "software update failed. An error occurred downloading iOS 8." What is wrong? This problem is ridiculous and frankly annoying. I have a brand new iphone 6 and a 8 month old iPad Air what is the problem
Hi Wingzfan13,
Thanks for the question. Based on what you stated, it seems like you can't update the iOS device. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you can't update or restore your iPhone, iPad, or iPod touch
Resolve iOS update and restore errors in iTunes
Thanks for using Apple Support Communities.
Cheers,
Mario -
How can I set screen saver clock which show time and date when all screen is black. Other phones have this option but I didn't find on iphone. Pl guide.
HA! I figured the find my iphone out!!!!! You can have more than one icloud account in "Mail, Contacts and Calendars". So my husband's & kids' phone icloud account under "settings, icloud "is their individual @me.com account. Set it to everything you want EXCEPT Find My Iphone. Then under "settings, mail/contacts/calendars" you set up both accounts (your @me.com which may already be there), then add another with the main appleID and enable ONLY Find My Iphone. Now when any of us log into Find My Iphone from any device with our main apple ID for the app store, all the devices show up!!!! YIPPEE. I made my own day!
I think the message I got previously was because I hadn't disabled the find my iphone on the @me.com account first. -
I am upgrading from iPhone 3 to 5. I have backed up my 3 on iTunes. I keep getting an error when I try to download all info to the 5. The error says I have disconnect my phone but I haven't. Happened multiple times. Any help would be appreciated.
Are you running iTunes 11.0.1 (current version)? If not, get it at http://www.apple.com/itunes
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i bought an iphone 5 but no face time on it at all, and i made the update to 6.0.2 , and still i don't have it , there is a way to get it ?
Read Here > FaceTime in the Middle East
iPhones sold in Saudi Arabia and several other countries have FaceTime disabled.
Sorry... But... This CANNOT be changed.
See this discussion...
https://discussions.apple.com/message/15858866 -
Why are the chargers for iPhones breaking so easily in the same area all the time?
Me & my family all have iphones. So in that being said we all have our own chargers. But every 4 to 7 months the front end of where the cable begins to break & tear. This isnt the first time it has happened. I think there should be a new design for the cabels in that certain area.
Tell Apple:
http://ww.apple.com/feedback
I have never had an issue with a cable nor has anyone that I persoanlly know. -
I've had to reset my laptop to factory settings a few times recently and now I realise that i have auth'd my iphone to my laptop 4 times now (i can only do this once more). Is there anyway of de-authing my laptop without being having access to itunes on my laptop to do this?
Without access, you're gonna have to wait until you reach the 5 authorized computer limit, then you can de-authorize all.
http://support.apple.com/kb/ht1420 -
My iphone 5 has no sound out the speakers, all it will do is play out alarm tone, all sound were Working this morning, I have re set my phone many times, please help
Hey Amiee_19,
Thanks for the question. It sounds like your Ring/Silent switch may be toggled:
Ring/Silent switch - iPhone
http://help.apple.com/iphone/7/#/iph3bd01398
Ring/Silent switch
Flip the Ring/Silent switch to put iPhone in ring mode or silent mode .
In ring mode, iPhone plays all sounds. In silent mode, iPhone doesn’t ring or play alerts and other sound effects.
Important: Clock alarms, audio apps such as Music, and many games play sounds through the built-in speaker, even when iPhone is in silent mode. In some areas, the sound effects for Camera and Voice Memos are played, even if the Ring/Silent switch is set to silent.
For information about changing sound and vibration settings, see Sounds and silence.
Use Do Not Disturb. You can also silence calls, alerts, and notifications using Do Not Disturb. Swipe up from the bottom edge of the screen to open Control Center, then tap the Do Not Disturb button . See Do Not Disturb.
If the above does not resolve your issue, see this article:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/TS5180
Thanks,
Matt M.
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