Hola adobe, mi instaldor illustrator cs6 16.0.0 solo tiene dos idiomas, y necesito trabajar en español latinoamerica, mi version es win7.64bits. Gracias
hola adobe, mi instaldor illustrator cs6 16.0.0 solo tiene dos idiomas, y necesito trabajar en español latinoamerica, mi version es win7.64bits. Gracias
Hola Alejo, estas en contacto, reunido, con el Foro de Usuarios de productos Adobe en español.
Entiendo que tu versión de Illustrator CS6 no es subscripción, sino licencia, producto comprado.
Dado que las diferentes versiones segun idiomas estan destinadas a diferentes mercados, con diferentes precios, me temo que no puedes cambiar, te limite a los dos idiomas (ingles y ?) que incluye.
Se trata de productos distintos cada uno con su precio. Los números de serie también son compatibles sólo con las versiones correspondientes.
Dudo que el Servicio de Atención al cliente, (via teléfono/chat) que te pedirá el no. de serie, te lo permita, pero puedes intentarlo.
Similar Messages
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Illustrator cs6 vs creative cloud version
I'm a bit confused. I have a registered copy of CS6 Master Collection and joined Creative Cloud using the discount one year membership to try it out. If I go to the APP section of CC it shows that some of the cs6 apps are installed but others don't show as being installed, although they are (Premiere, Photoshop are two examples). Why is that? Also you are showing an update "exclusive to CC members" for illustrator cs6 but I don't see how to access that. Do I install the CC version of illustrator over my existing cs6 version? But illustrator is showing as one the apps that is installed on my computer. Can someone clarify, please?
ThanksI don't believe you have to deactivate each application that you originally installed from disc. Ay least I didn't. I deactivated one...I believe Illustrator and then reinstalled from CC. That seemed to do the trick. It's my opinion that CC is still very much a work in progress, although for the most part I'm satisfied. I do think Adobe could do a better job of communicating the details, which is where the devil resides. In my original query on this subject I received different responses from different people at Adobe, so even they aren't clear on the details. Clearly, the transition peiod will have it's issues. For example, after deactivating Illustrator, as I explained, installing from CC gave me the CC version with the addons; however, the application manager continued to show some applications as "installed" and some available for download...despite the fact that all were installed. I just went ahead and installed the ones that the application manager said were not installed (although they were) and everything seems to be fine. I update whenever updates are available. If you choose to stop your subscription to CC then I believe you would need to probably uninstall the apps and reinstall from original discs, but I'll leave it to Adobe to weigh in on that.
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Is illustrator cs6 compatible with yosemite?
is illustrator cs6 compatible with yosemite?
Charu: Hello. Welcome to Adobe Technical Support.
DAVID GROSSMAN: Hi Charu.
Charu: I can see that you are facing issues while launching Illustrator CS6 on your MAC Yosemite.
Charu: But I would like to inform you that CS^ version is not compatible with MAC OS X 10.10.1 version
Charu: Please check the below link.
DAVID GROSSMAN: REALLY?!
Charu: http://helpx.adobe.com/illustrator/system-requirements.html#Illustrator CS6 system requirements
Charu: Yes, really.
DAVID GROSSMAN: So what are my options? The rest of the CS6 Suite works fine.
Charu: I would not suggest you to downgrade your OS, but you may upgrade to cloud version which is compatible with your MAC.
DAVID GROSSMAN: When will an update be available so that I can continue to use CS6 on the latest version of the Mac OS?
Charu: If you will check the system requirements for CC version in the above article, it says that it is compatible with MAC OS X 10.10
Charu: CS6 is a legacy software now and is no longer supported so there will not be any future update release for the same.
DAVID GROSSMAN: I don't want to upgrade to CC. The rest of the CS6 suite works great.
DAVID GROSSMAN: REALLY?!
DAVID GROSSMAN: Apparently Adobe has forgotten what platform built their company.
Charu: Yes, also we have a limited support for CS6 only on our forums. -
After Update of Illustrator CS6 It is now trial version
I have purchased illustrator CS6 and am running it on Mountain Lion... and after the recent update, my version is now a trial version... with no way of registering it and identifying it as my purchased version.
Any suggestions?There must be " Adobe application manager" on your machine. Start it and see what it asks ou to do.
Also: there must be some registration related stuff in the menu "Help".
http://helpx.adobe.com/creative-suite/kb/troubleshoot-update-issues-cs5-cs5.html
http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html -
Is Adobe Media Encoder part of Premier Pro CS6?
Yessir!
CS6 Trial Downloads (Not Creative Cloud Subscription)
http://forums.adobe.com/message/5649304#5649304
Perpetual License version - no subscription necessary.
Fully functional 30 day trial, after installation run: Help > Updates...
If you already own a license for CS6, all of these trial downloads can be
updated and authorized online by using your existing serial number(s).
Perfect for backing up your boxed DVDs.
CS6 - Buy the Perpetual License version
(Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
then select 'I want to buy: 'Upgrade' instead of 'Full'.
CS5 and CS5.5 Products are eligible for upgrade to CS6. -
UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
JamesI had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me. -
I'm troubleshooting for a customer who have Adobe Creative Suite Design CS6.
His programs suddenly wont start, they launches and starts to read plug-ins and open up a workspace, but then without warning/error it shuts down. no log, error message or anything...
It's the same for PhotoShop, InDesign and Illustrator both in 32 bit and 64.
He is running the suit on a Hp EliteBook 8560p with Windows 7 Pro x64 sp1.
He also have had a Wacom Bamboo CTE 650 penpad installed before.
This is what I've done so far:
* Uninstall the whole suit and reinstalled it again (Done this 3-4 times, manually deleted regestry-files, used CClean and other cleaning tools)
* Deleted the wacom-drivers with controlpanel tool, Windows driver Clean tool, CClean and manually deleted registry-keys and files.
* Uninstall Anti-Virus software and replaced it with another, inactivated AV and Windows Firewall.
* Deleted register-files for the suits and "reregister" them again.
* Full patch both for windows and adobe softwares.
* Reboot between each step
Any suggestions?
I have to add that adobe support for this $2000 software really sucks...
Thanks!
// RikardProblem solved!
I went through all the folders associated with adobe cs6 and renamed them (one by one) so they would be recreated.
I did this before but seems like I missed this specific one.
Anyway, when I renamed the folder "SLCache" in C:\Program Files (x86)\Common Files\Adobe\ and then ran the applications one by one as administrator I was prompted to enter a serial-key again and log in to my Adobe-ID. -
Adobe creative cloud and CS6 Illustrator download was a disaster
After downloading Adobe creative cloud and CS6 Illustrator my system wwent into crash mode with one error after another. Had no less than 4 blue screens of death (BSOD) and I had to do restore but lost most of my files and cannnot get them back. What say you? I unistalled any leftover CC and CS6 illustrator thereafter.
We can't know. You have not provided any relevant technical info like system specs and the actual crash logs. just saying that it crashes is pretty useless.
Mylenium -
When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?
Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.
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Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium -
Adobe Illustrator CS6 has stopped working on Windows 7
I've seen a few posts about this and I stall haven't seen it stop or a fix that works.
I use Illustrator any length of time (up and running just a few minutes till up for weeks on end) and as soon as I quit (either by File -> Exit, the X in the corner or Alt -> F4) it closes panels and after a bit pops up that "Adobe Illustrator CS6 has stoppped working. Microsoft is looking for a solution to this problem."
It saves the recently opened files. All settings seem to save as I don't need to reset them. But of course its worrisome.
Note:
Everything has been unisnstalled and reinstalled 3 times.
All permissions have always looked okay.
I have tried running it as Administrator and still have had it happen
Illustrator has been the only program of all the ones installed to have this issue.
Are there any fixes I've missed? I'm a cloud client so have expected a patch for a while now to come out fixing this, as I've updated Illustrator a few times since starting using CS6.
In looking in logs the constistent error has been:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x000000005b8bb260
Faulting process id: 0x2300
Faulting application start time: 0x01cddd4fcd1f94e0
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: 1dbace71-4943-11e2-ac54-d4bed9d5ae3cDo you have any other suggestions of other things to look at/try?
Edit: as a note, both Illustrator CS6 64bit and 32bit do this.
And both have same error:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x0000000077e4b260
Faulting process id: 0xbc0
Faulting application start time: 0x01cddf99e30b81dd
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: a65a3986-4dec-11e2-ac37-d4bed9d5ae3c
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3c14
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffa7c8c
Exception code: 0xc0000005
Fault offset: 0x77628ab0
Faulting process id: 0x27fc
Faulting application start time: 0x01cde1fc710ff859
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: f127cdfa-4def-11e2-ac37-d4bed9d5ae3c -
Error when installing Adobe Illustrator CS6 (64bit)
Hello everybody,
I've been trying to install all packages inside Creative Suite 6 Design Standard CD but the installation fails, then decided to install one by one and noticed the error comes only when installing Illustrator CS6 (64bit).
My PC is runing windows 7 64bit and the error it appears says: win32 cabinet self-extractor stopped working.
Could anybody give me a hand with this issue, I already look on the web but couldn't find something that really helps me.
Br
AngieIf you are installing from a CD/DVD I don't think you have a Cloud suite
First, try the Next link for a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
For future product questions, you will most likely get better answers in the specific product forums
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right to open the drop down list and scroll -
Adobe Illustrator CS6 will not open.
I have a problem: the illustrator app will not open. I get the pop-up: To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime. Click "More Info..." to visit the legacy Java SE 6 download website.
Both clicking "More Info..." and "OK" only make the pop-up disappear, but lead absolutely nowhere.
From Oracle.com I have already downloaded and installed 'jre-8u25-macosx-x64.dmg'. After install and restart i keep getting the same pop-up as before and i still can't open Ai. Any advice?
MBP 5,5 13 inch, Yosemitehi,
I updated from mavericks to Yosemite today which was a very bad idea. I had issues with my internal sound adapter and the system start is now very slow. I might going back to mavericks..
However, I wish the above link you gave here would work. After clicking the blue download button nothing happens. Any other idea how I could go back from my actual java 8-31 back to java 6?
Thanks, H -
My Adobe Illustrator CS6 is not opening.
My Adobe Illustrator CS6 is not opening. every time I try to open it it gives me this window "To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime." Has anyone comme across this and is there a solution for this I need help please.
Java for Mac OS X v10.6 Update 17
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My hard drive is DEAD.I have to reinstall all my Adobe programms and I need to know exactly the correct process to do ( Indesign CS6-Photoshop CS6 - Photoshop CS5 -Illustrator CS6 - Ligntroom 4 )....
is any friendly tutorial available ?
Thank you
AlbertIf you didn't have the opportunity to deactivate the installations then you should contact Adobe Support thru chat and ask them to reset your activations for all the serial numbers involved.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Then you just reinstall the programs and activate using the same serial numbers. If you need to download you can find download available thru the following links...
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
You might also find the following helpful...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
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