Hola, adquirí la suscripcion plan de Fotografia da Creative Cloud y el lightroom 5 no quiere abrir Dice " Tu versión de prueba ha caducado"

Have you tried logging in & out of the Adobe CC desktop App?
Please ensure you have the latest version of the Creative Cloud app installed
http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html
We also have this solution for the having to sign in on every product launch
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
If you're continuing to have issues please post back
"Trial expired" even though I have paid for the Creative Cloud?
Regards
Rajshree

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Hola compré la suscripcion plan de Fotografia da Creative Cloud y el Photoshop no quiere abrir Dice " Tu versión de prueba ha caducado"

Hola compré la suscripcion plan de Fotografia da Creative Cloud y el Photoshop no quiere abrir Dice " Tu versión de prueba ha caducado"

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

PS is part of the photography plan, so your single app plan is redundant.
Mylenium

I had received in my plan "free access to Creative Cloud" but there is no way how to access or test.

In my plan i had this free Access to Creative Cloud
How can i actívate this Access?

Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing

Can I change my photography student plan to the complete creative cloud student plan?

I want to upgrade my plan as soon as possible to get the $15.99 Black Friday deal.

Please refer to Manage your membership and payments | Creative Cloud.
Regards
Rajshree

Is every app included in the $50 plan for individuals for Creative Cloud?

How many apps are in the $50 monthly payment system with Creative Cloud? Is everything included?

Depends on what you mean by everything.
The simple answer is no, not all Adobe software is included in the Cloud. Mainly the popular design, web, audio and video editing software titles previously offered in the Master Collection plus a few extras.
Popular titles not in the Cloud include Photoshop Elements (Cloud includes full Photoshop), Premiere Elements (Cloud includes Premiere Pro full version), Captivate, Contribute and others.

Is there any plan to update the Creative Cloud EULA for single user, multiple computer use?

I have a Mac and a PC at work and 5 machines at home (Macs and PCs) in different rooms. I would like to be able to use the software whenever creativity strikes. Otherwise I am forced to keep using Gimp and other solutions at home.

At the moment if you want to have the Adobe Creative offerings available on 5 different computers then you would want to look at the Creative Cloud for Teams offering. You can find more details at http://www.adobe.com/products/creativecloud/teams.html.
You may also want to review http://forums.adobe.com/message/4379859#4379859?tstart=0http: which discusses this topic in some detail.

My premier keeps opening as an expired trial version even though I have a creative cloud plan.

I have an up to date payed for plan for premier with creative cloud but every time I open Premier on my desktop it opens as a trial version. Now that trial has expired and I can't open it and it diverts me to a page to pay again.
How do I get the app on my computer to communicate with my adobe account? Do I need to reinstall?

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Downgrade from Creative Cloud complete plan - annual to Creative Cloud plan for Photoshop customers

How do I downgrade from the Creative Cloud complete plan to theannual to Creative Cloud plan for Photoshop customers

Hi Bev
All sorted. Many thanks for your help.
Karen
Date: Wed, 18 Sep 2013 06:10:40 -0700
From: [email protected]
To:
Subject: https://forums.adobe.com/Adobe Creative Cloud Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
Re: Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
created by Beverley Gray in Adobe Creative Cloud - View the full discussion
Hi Karen
I've cancelled your complete membership so you can sign up for the new program: https://creative.adobe.com/#plans/offer/photoshop+lightroom
Thanks
Bev
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Not getting the option to install creative cloud. Only trial version or choose new plan

Hi,
I'm trying to install Photoshop on a second computer. Problem is I can't find the installer for Creative Cloud. When I log in at adobe.com and go to products, all i get is the option to get a trial version or sign up for a new plan. It's like it thinks I'm not already on a plan.
Explicitly going to menu -> pc apps -> clicking the creative cloud icon takes me to the general creative cloud promotional page. I can't see any option to just install the creative cloud app.
Am I missing something? Seached the forums and all the replies just tell me to go to adobe.com/products and install.

Oh, it was that simple?
Tried it and it worked just like you said. It's downloading now. Thank you so much!
Got to say that's a bit of baffling gui design. One would think a link to install Creative Cloud would be one of the main things needed for the account page on the website. Not only did I have to do something I didn't want to do (get the trial), but after installing the manager, it immediately started downloading and installing photoshop. I really hope it's not installing the trial version. I guess I'll have to wait and see.
Regardless, that solves this question. Again, thanks for the quick help. Have a nice day!
/Alex

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree

Hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

Hi Dima,
Please refer to the help documents below:
Troubleshoot Creative Cloud download and install issues
Error downloading, installing, or updating Creative Cloud applications
Regards,
Sheena

Can I cancel my creative cloud plan but keep typekit?

Is it possible to cancel my creative cloud plan but maintain my current typekit account?
I've had my Typekit plan since before Adobe purchased them, once I signed up for Creative Cloud the plans were combined.
I now no longer need my CC account but I still need to maintain my Typekit account in order to continue to support existing websites.
I can't find any info on this as a procedure or any obvious was of achieving this through the CC interface.
Any help much appreciated.

Hey N1cco_L,
We're happy to hear that you want to keep using Typekit! It is possible to change your account to a standalone Typekit Portfolio plan, but takes some assistance from our engineering team right now.
I think I have just replied to a support email from you, but if not: please send the Adobe ID that you use for Typekit to [email protected] so that we can get this taken care of for you.
Best,
-- liz

I can´t use my creative cloud plan, that I paid, because haven´t the serial number?

I can´t use my creative cloud plan, because haven´t the serial number?
I have a mac pro.
I paid the plan 2 months ago.

if you have pruchase Creative cloud subscription the you dont need any serial number.
Please download and install respecitve adobe products from website Explore Adobe desktop apps | Adobe Creative Cloud
Please sign in with your Adobe ID used while purchasing Adobe Products. For more information please refer below article
Creative Cloud Help | Install, update, or uninstall apps
Regards,
Devendra

Hola, adquirí la suscripcion plan de Fotografia da Creative Cloud y el lightroom 5 no quiere abrir Dice " Tu versión de prueba ha caducado"

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