HOLD BUTTON DOESN'T WORK AND IT'S STUCK ON HOLD!!!!!

I thought I had broken my ipod because I could not turn it on, but then when I plugged it into the charger it turned on. I then realised that the hold button did not work and it was stuck on hold so I could not take it off hold to use it. Does anybody know a way of solving this problem???

b Does the computer recognize it?
yes
No, it does not. That is why iTunes does not recognize it.
The iPod turns on when you plug it in because it is getting power from the cable. This does not mean the computer recognizes it.
Read the link posted above (and the related documents at the bottom of the link)
“Restoring iPod to factory settings”
http://docs.info.apple.com/article.html?artnum=60983
“iPod only shows an Apple logo and doesn't start up”
http://docs.info.apple.com/article.html?artnum=61584
Putting iPod into Disk Mode
“http://docs.info.apple.com/article.html?artnum=93651”

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