Hold down sleep and home buttons to get power back to iPad 4 but nothing happens
My iPad 4 was purchased 11/2013. It's in pristine condition. A few weeks ago i opened a email from a known source. The screen vertical hold went loopy and then powered-off. I held the sleep and home buttons and restarted and everything good. Weeks later IOS 7.0.2 update loads. The next day I'm in my FaceBook sending a message and the iPad does the same crash. Screen flips out, goes to blue then black. When I try to reboot with sleep and home button, Apple logo appears, stays locked on screen. I end-up at Apple Store. They do a restore from a previous version. Go home and same sceanrio. Back to Apple Store. This time they restore to like new system. I'm going to have reload all apps and books, etc., - no big deal, but I have to charge battery to do. I put on charger. Few hours later when I take off the charger the iPad will not power on at all. Any ideas out there?
You could try restoring the device again on your own and see of that does any good, but Apple has the capability to restore software by more sophisticated means than we every day users have. My point is that if it were me, I would take it back to the same Apple Store, with the receipt, explain the situation and politely start pushing for a replacement device.
This one seems like it will just cause problems for you moving forward and while it's still well within warranty limits, return it.
Similar Messages
-
can anyone help me . my ipod touch keeps freezing and i have to hold the home and sleep button to get it started., i restored it and also updated it . Any answers . Thanks
If you still have the problem after restoring to factory defaults/new iPod you likely have a hardware and an appointment a the Genius Bar of an Apple store is in order.
-
My phone wont turn on ive tried holding the sleep and home button and nothing happened help?
i turned my phone off and it wont turn on ive tried holding the sleep and home button and nothing happened...i plugged it in to my computer and i didnt connect to itunes help
The two first choices are to reboot by holding both the power and home buttons until the apple logo appears, that can take up to half a minute. If that does not work, then more drastic is to restore using the recovery mode to connect to a computer running iTunes, described in http://support.apple.com/kb/HT1808 and summarized as:
-
Ipod not turning on even when hold the sleep and home button?
i have charged it for a while nothing happened. Tried the sleep and home buttons, still nothing.
Try restarting instead of resetting...
Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
More help here > iPod touch Troubleshooting Assistant -
i've lost the content of my settings, ipad 2. i tried to reset 5 times but nothing happened. what should i do? help!
Try closing the Settings 'app' via the taskbar and see if it works properly when you re-open the app : from the home screen (i.e. not with the Settings app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Settings app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
-
why does my ipad mini keep glitching!! /:
Your iPhone doesn't require as much power to charge as your iPad needs so there is a possibility that the charge could have a problem even though you were able to charge the phone. If you can try a different power adapter and still have no luck, then the only thing left - IMO - is to contact Apple support and see what they advise.
BTW .... Copied from your first post ...
i then decided to do a reset or restore by pressing and holding the home button and the sleep/wake button down.
I'm not trying to be a nitpicker - but what you described is a hard reset and your post gave no indication that you tried a software restore - which I referenced in my post. That's why I suggested the restore.
Many times restoring the iPad to factory settings can help "revive" the device. If you have tried restoring according to the two support articles that I directed you to and still have no success, you are probably out of luck getting any further help on this site. That's all that you can try at this point at least AFAIK. -
My iphone died & I plugged it back in to charge when it powered on the screen remained black. I can hear when I receive a text and siri. I have tried holding down the sleep and home button and restoring in itunes neither worked. The screen on the phone is cracked but has been working fine until now. Please help!!!
Here's how to perform the restore:
HT1414
If you can actually get to restore, maybe (I estimate a 0.01% chance) you'll be able to do a backup before the restore. Actually, from the symptoms you describe, I suspect a restore won't work either and you'll need to do a recovery.
Just in case, if you need to recover (restore fails), here's how. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808 -
My iphone screen has gone completely blank I have tried holding down both the sleep and home buttons and nothing has happened and I have tried to connect it to my laptop but itunes will not recognise, what can I do ?
have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808 -
my ipad will not let me slide to log in, or power off. I have tried to hold down the sleep and home button at the same time, but that did not work. D o you have any tips for me? Thanks.
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?
Plug it into the charger/wall socket and let it charge for at least an hour. It just might start charging. If you have already tried charging it for a fair amount of time and it didn't work, try restoring the device with iTunes.
iOS: Not responding or does not turn on - Apple Support -
Hİ
My ipad's screen is black. When it take charge, I can hear sound but still black. I press and hold both the sleep and home buttons for about 10 to 15 seconds but this doesn't work. Screen still black! PLS HELP ME!How long did you let it charge? It may take 30 minutes before the iPad responds when the battery is completely drained. Let it charge for at least 30 minute using the wall charger. Then rest the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until the battery is 100%.
If the iPad still does not start make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. -
hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me?
RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
Why are only my sleep and home buttons working but the screen doesnt recognise my touch
So last night everything on my ipod touch 2nd gen was working fine. then when i woke up, only the sleep and home button worked. My screen isnt picking up any sort of touch at all. when i press the on button, it wont let me slide to unlock. when i press the on and home button at the same time to turn it off, it will not let me slide to power off. HELP!!! It is passed the original 90 day warranty (very old no damage though) and i need an answer ASAP
have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808 -
is there another way i could turn my phone on? it wont turn on or show me the battery screen to show its charging. i already tried to hold the on and home button at the same time but it does not want to turn on. please help?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
Sleep and Home button doesn't work to restart, anything else to try?
Sleep and Home button doesn't work to restart, anything else to try?
You don't need to start another discussion about the same issue.
In order to continue along in a discussion just reply to anyone in the thread that you want to reply to. Do you see that word Reply - in the lower right corner of your description area where your text appears? When someone replies to you, you reply to them by clicking or tapping on Reply - in the post that the responder sent to you.
Start here for more help.
iPhone, iPad or iPod touch: Not responding or does not turn on
Pay attention to the very end of the support article about restoring the iPad. And by the way ... The battery does have a charge in it doesn't it?
Maybe you are looking for
-
I have signed up for iCloud, and I have Notes, Reminders, Pages, and iCal shared, accessible through those apps, on my iPad, iPhone, and MacBook. BUT...when I go to icloud.com, it acts like I don't have an account yet. How can I get to iCloud?
-
when i place a call to anyone whether land line or any other cell, the call on their end is not clear and i have to call back using a different phone. this recently happened after i had paired my bluetooth with this phone. i have removed the item f
-
HOW-TO: Making Master File Editable in Photoshop
If you are comfortably using sqlite3, it is possible to make your master psd and raw files editable in photoshop. Here is how I did it. You need to update two tables in aperture's database that contain a field named ZISEXTERNALLYEDITABLE. This field
-
I knew how to do this before but have forgotten what I need to do: I'm trying to log onto a server that has one IP address but has several different "names". I need to access the different portions of the server but when I "Connect To Server" the las
-
hi master sir how i use jtable please send me any detail sample with swing interfas and code thank's aamir