Hold music for 7940

how do you select the music for callers to listen to when on hold?

The music on hold audio source is selected by the device putting the call on hold. The MRGL used to determine a MOH resource is selected by the device being put on hold. MOH sources can be configured clusterwide with a service parameter, at the Device Pool, Device, and Line levels. Preference is given in the reverse order of the items just listed. In each of these cases, you can select the User Hold Audio Source (what callers hear when the user presses the Hold softkey) and Network Hold Audio Source (what callers hear when being transferred, etc.) Take a look at the following link.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3a9f.html
Hope this helps. If so, please rate the post.
Brandon

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