Hold no longer functional

My hold button has been working less and less over the past month, and it's absolutely killing my battery life, not to mention the random volume and song changes are very annoying. I've only seen one post about this topic, and it wasn't resolved at all.
I'm rather unsure about what to do, espcially since I'm at the point in my warranty where if I mailed it in and Apple decided I didn't have a problem they'd charge me quite a bit. There also aren't any actual Apple stores in my area.
I'm just wondering what actual path I should pursue to get this resolved. Having looked at what's available, I don't really like any of the options, and would like the opinion someone who has delt with this before.
Thanks.

Well, there aren't any "Apple Stores", but there are some other stores that are liscened by Apple, but I'm not sure if those are as good.
Part of the problem is that while I was filling out the form for the repair request I had no idea what to put. I didn't see anything even close to the problem I had, it seemed like HD failure was the only thing they really had in the form. I guess I should call them, but I read in the warranty that it's not free after 90 days.
Thanks for your help.

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