Home button quit working

Any tricks or is it a trip to the Apple store?

If iTunes sees it, you could try a restore. At least backup and sync before visiting Apple.

Similar Messages

  • TS3274 Home button quit working, have to turn on and off to do anything

    Home button on iPad 2 quit working, have to turn on and off to do anything, any ideas? I tried updating and restoring, nothing works. It is not damaged in anyway. It just suddenly stopped.

    You are amazing, this worked perfectly!  Apple should give such good advice.
    Thank you so much
    Do you have any advice for my iPhone 3, the sleep/wake button just quit working on it. I can't turn on or off, it just stays on. I updated and restrored but it did not help.
    Thanks

  • What do I do when my home button quites working when I've had my ipod for 7 months?

    What do I do when the screen on my ipod touch is not reading my touches? I can't touch the screen and i can't turn it off to reset everything

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    If defective, within warranty and not abused Apple will exchange it at no cost.

  • IPad 3 and iOS 6 - Home button not working

    Since updating to iOS 6, the iPad 3's home button has been acting quite flaky. It often stops responding all together, forcing me to use gestures to quit apps or to access the multitasking panel. I've tried rebooting the device and re-calibrating the home button but the improvements are short-lived.
    Has anyone else experienced this problem?
    Thanks,
    Kenroy

    I'm having the exact same problem, and it's quite annoying because I now have to press the home button on my ipad 3 about 20 times before I can get it to respond, and even then it freezes up. It seemed to have started after upgrading to iOS6, which is really kind of disappointing because you guys (at Apple) charge a lot of money for these devices and create quite a build up prior to releasing new features promising all these new/improved features, but there's always a flaw that overshadows the goo things isn't it? Shouldn't you guys have tested all these things prior to giving us some faulty software and making us go out of our way to try and get these things sorted out for us at apple stores or whatever? I bought my ipad three not two months ago, paid $700 for, and already it's starting to give me issues. I had a similar problem with my iPhone 4, when maybe after you released iOS5 the home button stopped working. I had to go to the store and they couldn't fix it so the solution was to mail me a new device and return the faulty one to Verizon. And when I got the new device, I had to go through the headache of resyncing all my contacts, music, apps, and some features weren't working either. Like for when I tried to sync playlists, I couldn't transfer all the music into the new device because of something to do with protected files purchased from iTunes. I had to do a bunch of research before I could figure out how to actually get my music to sync on the phone.
    Now I feel like I'll be in a similar position where, if I go to the apple store, they won't be able to fix this problem and they'll make me mail my device to apple for an exchange for a new one and I'll have to go through the same process again.
    If you guys want customer satisfaction, how about you deliver us with products that actually work as they're intended to instead of forcing us to have to do all this extra stuff? It's not like you're going to be willing to return the money I've spent on your faulty product if I've gotten fed up with it are you?

  • My home button stopped working ....any ideas on how to fix??

    I've had my Ipad 2 for less than a week and all of a sudden the home button stopped working.  Any ideas on what I can do to fix it or should I try to bring back for a replacement?

    See if you can do any of these - but you need the home button to try the first one - or you must have multitasking gestures enabled on the iPad in order to try the second one.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit all apps and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If you have multitasking gestures turned on - you can swipe up from the bottom of the screen with four fingers to get to the recents tray.

  • Iphone 4 Home button not working after upgrade to OS 4.3.5

    Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

    It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
    Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

  • Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
    Regards.

  • IPhone 4, Home button not working, stuck in recovery mode and boots straight into voice control.

    After trying everything and failing I still cant work out why this is happening.
    I cant restore my phone in itunes, just get an error. My phone boots into voice control for no reason and to top it off the home button stopped working along with all these errors. It cant be a hardware issue. I sent it in and got told I had water damage which is impossible as I treated the phone like gold.
    Does anyone have a reasonable explaination as why this is happening and maybe even a solution?
    Thanks!

    try to put your phone in recovery mode. plug into itunes and hold down the home button and top button until apple logo appears and then let go of the top button only. the phone should display plug into itunes.let go of the home button when this happens. disconnect iphone and plug it back in itunes should recognize it is in recovery mode. hit the restore button on summary page.

  • Iphone 4 home button not working, called never fixed, then cracked screen before bringing it back again, will they blame the cracked screen if i bring it back?

    I bought an iPhone 4 less than a year ago, then one day the home button randomly stopped working, I bought the warranty so I decided to call in and see what was wrong with it. The girl said that restoring the phone would correct the problem which it did. But it is only a temporary fix, it happens more often now. So I was meaning to call in soon, but the other day my phone fell out of my pocket IN CASE from a foot height and cracked the screen. I nearly threw up. All the years I have had a phone I have never cracked or broken one, strongest screen my ***. Anyway, if I contact them again now will they fix the home button problem? or will they say that the cracked screen is obviously the cause of the home button not working? which it is not!! I don't care about the screen being cracked its not on the actual screen just on the side so its irrelevant to me. Plus I heard it is outrageosly pricey to replace.

    Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
    Regards.

  • Iphone 4 Home button not working after upgrade to OS 4.3.1

    I've just upgrade my iphone 4 to OS 4.3.1 and I'm having issues with home button not working. Need to hit it several times before I can close an app or wake the iphone. Any one having this issue?

    It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
    Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

  • Any ideas on how to get my home button to work like it should?

    I have the third generation iPad and have been having intermittent problems with the home button.  The iPad seems to work just fine,
    but sometimes the home button doesn't do anything.  If I am in Safari and want to change to Mail, for example, the only way to get that done
    is to turn the iPad off, let it rest a short time, turn it back on and then go to the screen I want.  I can navigate within an app, but can't change apps
    without going through the above...a real hassle!  I had an appointment with the Genius Bar (Have Apple Care), but then the Home button started
    working for a while and at this time of year, I really don't want to go to the Apple Store!  Any ideas?  Thanks for your help.
    Mary Lou

    Try:
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • IPhone Home Button not working after upgrade to ios 5.1.1

    Hey everyone,
    I'm pretty sure this is a software failure due to the symtoms the iPhone is showing;
    0 - the home button does not work at all when the phone is turned on and running ios 5.1.1, well it used to work okay when i had ios 5.0.1, I upgraded to 5.1.0 and started working randomly, upgraded to 5.1.1 to see if it was fixed with no luck at all.
    1 - When locked the screen does sometime light up, like when you press the home button and don't slide the unlock button. but it does not exit apps anytime, I mean it doesn't act like it's pressing the home button randomly but only when the phone is locked.
    2- The button does work perfectly when iOS is not running: I can get in and get out of recovery and dfu mode at will, that wouldn't be possible if the button were broke.
    3- what else? Oh yea, not really a symtom: Tried the 'home button calibration' several times.
    4 - It's not filthy, since I really cleaned it thoroughly with a powerful tiny nozed air blower I got and gave a rubbing alcohol treatment too.
    5 - when I shut the phone down it instantly turns back on, I can interrupt the turning on for turning the phone into dfu mode (i'm sure It's in DFU mode because the tinyumbrella log monitor tells me)
    I'm now using the 'soft' home button that goes in the accesibility options, but hey, I didn't pay a ton of money for a phone that the same Apple is gonna break down.
    It's out of warranty and I don't have apple stores where I live.
    I'd downgrade to 5.0.1 in a snap if I could but I'm not into jailbreaking, so the shsh blob thingie is not a possibility.
    Any apple dev around that can give me a workaround?
    thanks a lot in advance
    Added more info ~ 

    I had the same problem with Home button not responding after upgrading from iOS 5.1 to iOS 5.1.1 on an iPhone4.   I solved it but not sure exactly what fixed it.   Here is what I did.
    1.  Took it local Apple store Genius appointment.   They used a special tool and took some lint out of the connector opening.   The Home button started working.   They said even though the phone was out of warranty, I could buy a new replacement one without a contract for $150. 
    2.   The Home button stopped working when I got home.   I got some compressed air in a can and blew the air through the connector to try and clean out more dust.   I now keep the phone with the connector opening facing down in my pocket.   I also struck the phone downward on my hand or other soft surface to force as much dust out as possible.
    3.  The Home button still was intermittent.  I then tried to do a hard reset by holding the power on key and the Home button simultaneously for about 10 seconds.  This doesn't work if the Home button doesn't respond.
    4.  I connected the iphone to Itunes via the USB to sync the phone.  While connected, I did a Hard Reset by Holding the Power button and Home button simultaneously.  I noticed the Home button responded better when connected to ITUNES via the USB.
    5.  I did a backup of the iphone4 by highlighting the iphone 4 while connected to ITunes and right mouse click and selecting BACKUP.    I was prepared to reset my phone4 in iTUNES and restore it from the backup.
    The phone worked consistently before I had to do this.
    6.  As a last resort which I didn't need to do, I was going to copy all my settings for the iphone by selecting the phone in iTUNES and looking at all the sync settings.   I would then have restored the iphone to original factory settings and then sync the phone using the copied settings.  This would have made sure that the backup didn't include the bug.
    Fortunately, I didn't have to do step 5 and 6.   Things started working after Step 4.  So I don't really know if it was the iOS 5.1.1 upgrade or pure coincidence that the Home button stopped working immediately after the upgrade.

  • My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

    My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

    When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
    If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
    If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
    AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
    Your hardware is your iPhone.
    Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
    Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
    So, what does all this mean?
    In order to do a repair, you need to send it back to the country you got it from.
    And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
    Policy is policy. Get over it.

  • Ipad home button not working after updating to iOS 4.3.3

    my ipad's home button was working fine until i updated the software to iOS 4.3.3. today. now it is completely unresponsive and it is rendering my ipad unusable.  is there any way to fix this problem?

          This link may help you. Ipad unresponsive or not sycning!

  • My home button doesnt work at all and its not broken and it didnt fall. What should I do to solve this issue?

    This is an iPad replacement because the ne that I had before rejected my sim card so Apple sent me a new ne for free. I received it last Wednesday and the home button didnt work correctly. And today, a week later, it just stopped working completely, whenever I press it, it doesnt work. What should I do? Are there any steps that I can take to try to solve this button issue?

    hmm.
    it literally does nothing?
    If the engraving is important to you, then you may wish to get it repaired.
    I would recommend calling iphone repair www.iphonerepair.com
    or iresq www.iresq.com
    but first try this:
    https://discussions.apple.com/message/15143496#15143496
    --Sam

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