Home Button sticks, but out of warranty. Is this something Apple will replace, or am I out of luck until my contract is up?
I often have to push the button 3, 4, or more times until the it works.
It's been doing this for several months, but steadily getting worse.
Phone is still useable, but if it continues to get worse, it likely won't be.
I've seen other reports of this kind of behavior. Is this something Apple would replace, even though phone is no longer under warranty?
Have iPhone 4 - have not yet upgraded software to 4.3.5.
If you're out of warranty, the replacement fee is $199. That being said, there are anectdotes of some Geniuses waiving that fee. Never hurts to try. Don't go with the expectation that this will happen and you may get rewarded.
Similar Messages
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lock button stopped working,is it warranty case?in Apple will change my iPhone or will be repaired? Sorry for my English
Nobody here can possible speak for Apple whether it is a warranty failure or not. You need to take it into an Apple store or send it to Apple and have them evaluate it. If they decide it is a warranty failure and you are still within your warranty period, then yes, it will be replaced with a factory refurbished unit for free.
If it is determined to be due to something you have done, then the warranty does not apply and you would have to pay the out of warranty replacement fee. -
I have a 2014 15" Retina display Macbook Pro.
Moving on from my 13" 2012 Macbook Pro the charger on the 2014 model isn't as good and keeps flicking out, and not staying in place.
Unfortunately it flicked out on its own at the wrong point, when I was closing the screen. This resulted in the screen cracking!! Because this is a fault with the Macbook's charger that has cracked my screen, will apple cover it and replace my screen?
If not does anyone know how much screen replacements cost at apple?
I have applecare but screen damage does not cover it.
Thanks guys!There's no one from Apple here, so we can't advise you on what it would cost to replace the screen. You should just take the machine into your local Apple Store or an AASP (making an appointment first) and get and estimate for replacement.
I doubt that Apple will fix the screen gratis - they will likely pin it down to a user accident. If you can actually demonstrate that it's the fault of the adapter, you may get a break.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
I have a 5th generation iPod Touch. I've had it about 1 1/2 years. Don't think it's relevant to my problem, but I'm running iOS 7.1.1. My home button just randomly started "sticking" today I guess - I have to press it several times sometimes and usually fairly firmly to get it to do anything. There was no event that lead to this - worked fine this morning, put it in an empty compartment of my purse for 20 minutes, next time I used it, it was acting like this. Any suggestions or do I have to take it to someone to have it looked at?
Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?
How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.
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My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
It takes several times hitting the home button to get out of an app. Is this normal
It takes me several times to hit the home button to get out of an app is this normal?
Make sure everything in Accessibility is off.
Settings>General>Accessibility -
My apps freeze and I can't push the home button to get out of them.
My apps freeze and I can't push the home button to get out of them.
Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
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Right, home button broken, locked out. Help... i need to access the recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella -
My iphone 5 power button doesn't always work. I have heard this is an issue and Apple will replace it if under warranty, but I have a broken screen. Will they still replace it?
It is unlikely but you can atleast try they might set it up for free but expect an email about paying 269 for physical damage
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I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?
Try plugging it into your computer, see if that clears it up or if you can perform a restore from your latest backup.
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My iphone 5 has frozen. I have tried pressing the top and home button together but it still doesn't work.
Siri works but I can't swipe to unlock or get any further.I am experiencing the same problem
My phone was exposed to literallya drop of water and has since become unresponsive to touch, slide, or tap.
Only the home button and sleep button work
please help
ive tried rebooting but still the problem persists -
Why are only my sleep and home buttons working but the screen doesnt recognise my touch
So last night everything on my ipod touch 2nd gen was working fine. then when i woke up, only the sleep and home button worked. My screen isnt picking up any sort of touch at all. when i press the on button, it wont let me slide to unlock. when i press the on and home button at the same time to turn it off, it will not let me slide to power off. HELP!!! It is passed the original 90 day warranty (very old no damage though) and i need an answer ASAP
have you tried charging the device ?
if so and it still does not work you can try a Forced Recovery..
by holding the HOME button down and plugging it into your computer at the same time..
http://support.apple.com/kb/HT1808 -
My volume down button have stuck but it was not my falt and no dent is on the button and I read in an article that apple will replace it because it is a defect and my phone is 2 years old so means out of warrenty just want to ask that will apple replace it.
If your phone is out of warranty you will be given the option of buying a new phone or getting one with an out of warranty replacement, which is cheaper that buying a new phone.
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My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone or how I can find out why it happened?
Restore your phone!!!
You may be wondering by now, iTunes is not detecting my phone, How do I do that?
Answer:- Just disconnect your phone from the computer. keep Itunes open on the PC. While holding the home button of the iphone plug the phone back in. Itunes will pop a message stating it has detected a phone in recovery mode. just follow the on screen instruction then to restore your phone. If your issue is still not resolved only an Apple technician can help you
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