Home connect beeps before dial tone...

Installed the Home Connect for my mother - when you pickup the receiver, you hear 4-5 attempts to connect to a dial tone - then it connects. It is a continuous pickup & hangup clicking before the dial tone actually sounds.
This is a problem for when people call in... it hangs up on them or will give lots of static. It is horrible - my mother is too old to understand what is happening to her phone. I have invested the $100 and a 2yr contract only to have her so frustrated (me too) that she is wanting to throw it out!!
I have tried to unplug and go through the programming again & again... nothing is helping. Hope someone else has experienced this and has an answer!!!
thank you!
jj

Hello jessejane22,
Your mother deserves the very best connection and I am here to make sure she gets it! Do other Verizon cell phones work well in her house? Have you tried moving the device to a different area of the house? Can you provide a zip code to reference the area? I am eager to get this resolved!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

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Satellite L20: Modem doesn't get dial tone

Hi,
My L20 notebook doesn't get a dial tone whem I'm trying to dial up. On antoher pc the connection works well, so I'm sure that the line has a dial tone and that the other computer is 'listening'.
I also tried to uncheck the 'wait before dial tone' option, tried to remove it from the Device manager, but after this all the modem still doesn't work. The current driver that is installed is version 7.20.00.00, because I can't install the latest version (7.25.00.00) (setup doesn't finish well, no specific error is given).
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Open the system control panel and choose the Phone and modem options.
There check the Modems tab. The modem should be placed in the list.
If not, so you need to install the modem driver.
Check the Modem function by pressing the "Query Modem" button.
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I have a wireless home phone connect device. Can call out on it when dial tone present, but most times cannot receive calls since purchase. Anyone else having a problem with their home connect device?

Have had Wireless Home Phone connect device refreshed and updated three times since I purchased it in September 2014. Last tech I worked with on it initialized an NRB to check the network. I checked the location of the tower, which is less than one mile up the hill with clear line of site. The device always has two antennas on it. The device is great when it does work, but most of the time it rings three times and then jumps to an automated message saying the person I am calling is not available. I've actually gone up there several times to try an fix the device, but always end up calling a Verizon tech who has me unplug it, pull the battery, and they do some network stuff and then we turn it back on and it works. After the last time on 10/02/14, I called it and got the message. I drove up there, 100 miles one way, and called it while standing in the room. Got the same message. I picked up the phone, heard a dial tone and dialed my phone and it range through. I hung that phone connected to the device and call it using my cell phone. It rang through. I went home and tried to call it the next day. Again it did not ring through and I got the message after three rings. I call another phone at the facility and had them call me on my mom's phone and it is fixed it again. The fix last for a day or two and then it's broken again, like it is today. If it's a network problem then it must be fairly close to the area because no matter what we do it fails again. So much for the 99.98% reliable. This thing is a piece of junk!
I purchased this device and put it on my plan so that my mother who we placed in a home at 96 years old would have a phone connection that she could use and wouldn't flip her out. My family and her family has not been able to faithfully connect with her at this critical time in her life. I am giving Verizon 10 more days to figure this out and then I am going to ask for a total refund not to mention how much time and travel I have put into this piece of junk. Either the home connect transceiver is broken or the network is broken. Why should I pay close to $70 for a service that has not worked more than several days out of 35 days? Also I have spent close to three hours on the phone with decent technical people, but it's my time. I should send Verizon a bill for every time I have gone up there to fix this device as well.
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I have no problem paying for something that works and does what it should, but this is ridiculousness. The MTF on this device is somewhere around 1 to 2 days. Out of 365 days that's about a 96.5% failure rate....... Want my advice? Get ride of this device. It sucks and it's bad marketing.

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

No dial-tone / connecting beeps and outgoing connection fails (android)

Hi Skype, Since the last update (week 31, 2015) I get no dialtone or connecting beeps and outgoing calls fail. HTC one X+, HTC Sense 5.41, Android 4.2.2, Skype version 5.7.0.13054 on WiFi

OK I've now got fault reported using online system. It says :
There is an open fault on this line
Fault status
We are unable to give you an update on your fault at this time. Please try again within 2 hours for an update, or alternatively contact us on 0800 800 151 if you would like further information.
Results of fault diagnosis
We cannot detect a problem with this line.
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I take it BT will be in touch with me in due course?

Fax on HP 6700. fax dials before obtaining a dial tone

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Hi @idjsibb ,
I see that you are having issues sending faxes. I would like to help you out today.
Try these steps to see if it will resolve the issue.
Cannot Send or Receive Faxes.
Sorry for all the questions, but it will help to resolve this issue quicker.
Are you able to receive faxes?
Did the fax test pass?
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using a filter?
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Dial-up and newly acquired AEBS ~ can't detect modem connection / dial tone

I've read the threads but have yet to find an applicable solution...
Just received the new AExtremeBS, connected and set up as prompted...
Not able to get online with my iBook G4 as the modem / dial tone cannot be detected.
Obviously, since I'm posting this dilemma, the dial tone exists and everything is fine as long as I remain wired (defeating the purpose of the AEBS).
Simple answer?
Also, when this is resolved, plan to connect wireless printer...
Suggestions?
iBook G4 (1.4 GHz / 1.5 GB) Mac OS X (10.4.7) iMac (9.2); Performa 631CD (Ancient 7.5); MacPlus (Primordial Ooze OS)

I've read the threads but have yet to find an
applicable solution...
Just received the new AExtremeBS, connected and set
up as prompted...
Not able to get online with my iBook G4 as the modem
/ dial tone cannot be detected.
Obviously, since I'm posting this dilemma, the dial
tone exists and everything is fine as long as I
remain wired (defeating the purpose of the AEBS).
Simple answer?
Also, when this is resolved, plan to connect wireless
printer...
Suggestions?
* Figured it out myself...needed to use the AirPort Set Up Assistant AND the AirPort Admin Utility AND reconfigure modem settings PLUS reset the Base Station, ALL REPEATEDLY...but now can get online AND print wirelessly (using the Brother MFC-640 CW).

Internet connection "Does not detect a dial tone" ????

Help!
I have not been able to connect to the internet on my imac G5 for the last couple of weeks. I have tried the usual connect and restart computer and have spoken to my ISP who say it's not to do with them. The message 'does not detect a dial tone' comes up when i try and connect via the modem. I am now at a loss as to what to do. It does appear to be a Mac problem (having spoken to Mac support aswell), but short of re-installing the OS i am not sure what action to take next.
Any help would be greatly appreciated.
Thanks in advance

Welcome to Apple Discussions
Noticed you are running Panther on an iMac G5? Is that correct?
What are your external modem settings in your System Preferences>Network/TCP/IP and modem panels? What changed in your system just prior to your not being able to connect to the Internet?
Short of reinstalling the OS, you can reapply the combo update for the particular version of OS X you are running.
Please post back.

Upgraded to 10.3.9 and now modem won't recognize dial tone or connect 2 isp

Hello,
My ibook was erased completely. SO, I installed 10.3.5 fresh. Then I verified permissions and installed the 10.3.9 update which is what I am using now. I tried to enter my internet connection settings (username, pass, phone number provider,etc).
When I press dial, I listened to the modem to see if it connects. It just dials VERY loudly and the dial tone(sounds really low) ignores the dialing and is still there(but you can hardly hear it). I tried changing the setting from tone to pulse dialing and it dialed and got the modem connecting sound but after two minutes of sound, it disconnects and says verify your modem settings and try again. So it gets to the Isp using pulse and the modem noise from the isp is going on and on but then disconnects, it never catches the isp. It doesn't even dial correctly using tone dialing. The dialing is Loud as I don't know what, but the dial tone seems so low on the computer, it seems as though the computer cannot hear the modem connecting to the isp so it never connects. I don't know.
I was wondering if there was an update for the modem or firmware update or what because I cant get it to logon. All passwords are correct because I am using my 12 in ibook with dual usb and the internet connection itself works fine.
Any suggestions? (I tried to use it changing the script to v.92 , v.90 or v.34)

Hi emeraldcleopatra,
Why not mimic the settings you have for your 12" iBook that connects, trying the same for the one that doesn't and checking each setting that you have played around with.
See if that works.
regards roam

Since I upgraded to IOS8, iphone has changed the way it calls via car bluetooth. Before (IOS8) once I hit 'call' it was transfer to car speakers and i would hear dial tone until answer. Now, call will only transfer to speakers once call is answered

Since I upgraded to IOS8, iphone has changed the way it calls via car bluetooth. Before (IOS8) once I hit 'call' it was transfer to car speakers and i would hear dial tone until answer. Now, call will only transfer to speakers once call is answered. This is very incovenient as I never know if my call is going through, and sometimes when call isn't answered immediately I have to look at my phone to cancel the call. Is there a new setting I am missing?

Sometimes you turn off your Bluetooth and then back on and it doesn't reconnect with your phone unless you go into the menu. Either way doesn't help much if someone calls you while you're driving and you realize your iPhone is stuck on headphone input.

Qosimo F20 - try to make WLAN connection - no dial tone

Hi,
I am having trouble connecting through my wireless router D-Link my PC say that wireless is connected with excellent signal but when I try to connect it tells me thereis no dial tone.
If I plug in the speedtouch modem I can connect immediately, any suggestions

Hi,
if I understand you right, the problem is not the wireless connection, but the connection from the router to the internet.
To check if your wireless connection is ok, try to enter the setup of your router without a cable connected. If this works, the problem is not in your notebook.
In the router setup you have to establish the internet connection. The way this is done should be described in your router manual. I don't have a D-Link router, so I also don't know this setup, sorry.
Bye

PAP2T is Droppiing DIal Tone after around 1 hour when connected to D-Link DSL-504G

I have recently changed my router to a D-Link DSL-504G and now my PAP2T looses dial tone randomly but usually after 15 -60 mins of use. It never comes back on unless I reset the router and PAP2T. Then it does the same.
I have an external static IP address (ISP) I have a static IP address for my router. I have made a internal static IP address for the PAP2T. I have port forwarded as per my SIP providers instructions (maybe have made an error here?).
I have called D-Link and they don't have a clue. I have upgraded the D-Link to the latest firmware. I have NOT upgraded the PAP2T as it used to work wit h my other router. (Not available anymore)
Is this a configuration problem on the D-Link or is it just incompatible?

Hello,
if you have forwarded SIP ports (5060 and 5061 by default) make sure you also forward the RTP port range (16384-16482). The loss of the dialtone appears to be tight to loss of the registration - which can be related to dead/wrong conntrack entry somewhere on the way between you and your VoIP provider.
Next time you loose the tone try to change "SIP Port" on the line in trouble from 5060 (5061) to something (exotix) else, like 6050 (6051).
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Fax/no dial tone

Hi
I have been trying to send a fax for the first time on my G4.
I have followed the help that is available on the Mac website and have even called technical support who didn't do very much except e-mail me some information available on the suport website!
I am connected to the internet (broadband) via a usb modem which only reads digital signals, and the connection is running through ethernet adaptor in my network settings.
I have a broadband filter supplying the modem at the phone socket which also has a separate branch for my phone line.
I got a regular phone cable (one end fits into the phone socket and has smaller fitting on the other end) and I first tried sending a fax via the phone branch on my filter and the internal modem slot on my Mac and after the system tried to send the fax, it told me that there was no dial tone.
Next, i checked that the phone cable worked (which it did) and tried to go direct between the internal modem slot and the phone socket with the same result as before. I only have one phone socket and no answer machine so I dont think anything is interrupting the analouge signal.
Has this happen to anybody else? Can anyone help me?
It would really help me ouy as I dont really know what else I can do and technical support hasn't really helped!
Thanks
Imac g4 flat panel Mac OS X (10.4.4)

From Free Dialup.net.UK...
http://www.free-dialup.net/free-dialup-uk-articles/dial-up-modems.html
"Q: Why my modem is not getting Dial Tone?
6. Many voicemail systems use a "stutter" dial tone or beeping when you pick up the phone to indicate that you have voicemail waiting. These unexpected sounds can make the modem think there is no dial tone.
7. In extreme case, your modem may not be designed for the phone system in the country in which you are trying to use it."
Acoustic couplers should work when all else has failed...
http://www.roadnews.com/html/Articles/a31.htm
You can also run into problems with dial tones overseas. Your computer may not recognize the dial tone of the country you are in as a "dial tone." Depending on the modem software you are using, you might need to put a check in the Ignore Dialtone checkbox in your modem software setup window.
What about digital telephone systems?
Modems communicate using analog or sound signals while many new telephone systems use digital signal processing. Digital systems are unable to process analog signals, making it impossible for modems to communicate.
Seems that there very well might be some diff in the Modems between Switzerland and UK...
Swiss#1 adapter...
http://www.walkabouttravelgear.com/22swi1.htm
Swiss#2 adapter...
http://www.walkabouttravelgear.com/22swi2.htm
UK Adapter...
http://www.walkabouttravelgear.com/22uk.htm

Activation date almost passed, no dial tone or bro...

Hi.
After waiting a month for an engineer appointment, I woke up this morning to a text from BT saying that it turns out I didnt need an engineer, my phone line and broadband were activated and I could start using them immediately. My order status on the site is completed as well.
This wasnt the case. I have been constantly checking all day, but I get no dial tone on the phone and the broadband light on my homehub is off. It isnt a problem with the ADSL filter, I still get no dial tone when plugging the phone directly into the master socket.
I'm kind of worried because I have already gone over a month without any internet, and I keep finding posts on forums of people having similar problems that have had to fight with phone support for weeks or months before getting it sorted.

Might be a stab in the dark, but is your new home "new" as in "new-build" new? Reason i ask is i had exactly the same thing occur to me when i moved into my new house, and after the call centre had assured me it was conneted, I unscrewed the faceplate from the phone socket next to the front door to find that Barrett Homes hadn't connected the phone sockets to the External NTE (i.e. the master socket) which is often outside nowadays.
Once connected, broadband worked fine (did it myself, 5 minute job) only problem was that Barretts had wired all the extension sockets with all six wires (huge no-no) which I also rectified (broadband sync went up from 3.5 meg to nearly 6); this isn't a one-off either as I have a friend on the other end of our road with exactly the same YTS wiring in their phone sockets. Hope you get your problem sorted anyways.

Getting the dial tone on my landline using a DECT ...

This issue has been ongoing since April 2012. If I use my Panasonic DECT phone (bought in 2006) to make or receive a call, the BB connection drops within 5 secs (Home Hub 2.0). I had a Voyager 220V for 6 years working alongside this DECT phone and all was well.
I had to call BT Faults in April because suddenly my BB service kept dropping out up to 6 times every half hour. (unrelated to the phone at that stage). BT Faults Level 1 (India) said the Voyager needed had come to the end of it's life and needed replacing with a Home Hub 2.0. They also said there was a software issue at their end & it would be sorted within 24 hours!!!. The replacement Hub worked with my DECT phone for less than a week before I noticed whenever I made or received a call the BB dropped out after 10 seconds.
I called BT Faults about the issue of BB dropping out when the phone was used, but it went on for weeks with BT not getting to the nub of the problem. They did their usual tests and in July they sent an engineer who swapped the hub over, ripped out the existing ADSL box, put in a new SSFB box (no filters required), tested and all was well for..... 10 days. Then the old problem returned. I checked with my phone company about compatibility issues, but they were unable to help. (after all the phone had worked for 6 years alongside the old router).
I wrote to BT complaints and in Aug 2012, they sent yet another engineer who this time ripped out the existing internal cabling just outside the front door of the property (star wiring) and put a direct line in from outside, telling me that this should rectify the problem!!! Another Home Hub 2.0 was tested and appeared to work compatibly with my DECT phone. Within 3weeks the old problem had come back. BB drops whenever I get a dial tone or receive a call.
I've tried swapping over locations for the Hub and phone (at least 5' away from each other), swapped over power sockets, isolated all electrical devices using the same power socket, connected the Hub and the phone only to a different power socket. I'm fast running out of options. BT Level 2 Faults will call me on Mon 24 if nothing has changed they want to send another engineer who this time will charge £110 no doubt & they still can't get to the bottom of the issue.
If you've been through something similar and can offer suggestions, anyone please?
Wits end!
RR
Solved!
Go to Solution.

Hi Keith
ADSL stats as requested.
RR27
ADSL line statusConnection information
Line state
Connected
Connection time
0 days, 1:15:52
Downstream
4,459 Kbps
Upstream
888 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.3
Latency type
Interleaved
Noise margin (Down/Up)
12.3 dB / 9.3 dB
Line attenuation (Down/Up)
38.0 dB / 22.0 dB
Output power (Down/Up)
0.0 dBm / 12.9 dBm

Phone dial tone

Why do the phones beep 4 times before going to a constant dial tone----do not like- yes dropping voicemail did not change this activity.

rfuller5124 wrote:
Why do the phones beep 4 times before going to a constant dial tone----do not like- yes dropping voicemail did not change this activity.See if you can clear the "stutter" tone by doing this: 1. Login to your acount online.2. Goto https://pf.connect.comcast.net/3. Click on Voice4. Click on Message Wait Indicator5. Click on Refresh This may or may not clear the stutter tone you are hearing when you first pick up your handset. PLease post back if this was successful for others to know!

Home connect beeps before dial tone...

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