Home Hub 3: ethernet & wireless connections from i...

I have a perplexing problem whereby the functionality I get from my Home Hub 3 is different depending on whether my brand new iMac computer running MacOS 10.7.2 is connected wired (i.e. using ethernet) or via wireless.
The functionality difference has shown itself to me in the two scenarios below. It's a problem to me because the problems occur when the iMac is connected via ethernet and I want to use ethernet to connect my iMac. If the wireless connection to the iMac was as reliable as everything else on my network (mac laptops also running 10.7.2, windows 7 laptops, iphones, ipads etc) I would be content to use wireless. However, the iMac frequently drops the signal requiring a wireless on/off to get it back. I'm tending to hold the iMac responsible for this and await an Apple fix, although having changed the security setting on the Home Hub 3 to WPA2 only and set the channel to channel 4, the wireless dropouts are much less frequent, without these changes it drops the signal every few minutes. Any input on this would be gratefully received.
I want wired for connection reliability (and speed), but I have a two situations where I get more functionality out of my network if the iMac is connected via wireless. A classic case of being caught between two stools.
Scenario 1
I have a WD MyBook Live NAS drive attached to the Home Hob 3 via ethernet with the intention of using it as a Time Machine backup disc for the iMac and to be a shared drive for our macbook and windows laptops. All seems fine at first with the iMac connected via ethernet, the browser can see the NAS drive and set it up etc, but Time Machine will only see the WD MyBook Live if wireless is switched on.
Scenario 2
I have an HP 5510 wireless printer and set it up and HP software installed on the iMac. With the iMac connected to the Home Hub 3 via ethernet printing is fine, however, scanning doesn't work, the scanner and iMac cant see each other. With wireless scanning is fine as well as printing.
I haven't wanted to mess with it all any more, Ive spent hours going through the HP software, the WD software, the router as well as the network preferences on the iMac. It's not making make sense. Anybody who knows what's going on here would be a genius in my book!

Hi mja, Apologies but I'm not the expert you're looking for, but a couple of my experiences may be of interest. I've got a WD my book running as a networked back up drive. A while back there was an update for a "USB" connected hard drive (which mine is definitely not) - this confused my PC -- wouldn't let it close down amongst many other symptoms --with great difficuly managed to disable the driver and sanity was restored. The other problem involved a print server that has a static IP address -------- my HH3 sometimes gives that IP address to other items on my network --------- this stops the printer working. Apologies if this post is not formatted correctly, I'm using an iPad --- not by choice,, All the best Michael

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HOME HUB 5 KEEPS LOSING CONNECTION

Upgraded to Infinity 2 a couple of weeks ago,had standard BT Broadband for a couple of years with no issues.The new home hub drops out and re-connects 3 or 4 times a day.Very inconvenient when i'm trying to watch films etc on Amazon Fire TV(which works via broadband).
Upgrading was supposed to be an improvemnt but doesn't seem that way at the moment,i've seen the posts about the firmware upgrade but it doesn't seem to have cured my issue.

ok
i followed the link and this is what i got
My Home Hub
My Services
Internet:
Connected
Disconnect
Broadband username:
[email protected]
BT Wi-fi Status:
Active
BT Access Control:
Disabled
Configure
My Home NetworkNetwork Device MAC Address IP Address
Devices currently connected to your BT Home Hub:
2.4 GHz Wireless:
android-2af35c5d8...
1c:66:aa:09:10:da
192.168.1.65
david-PC
70:1a:04:50:bd:e7
192.168.1.66
Unknown-60-02-b4-...
60:02:b4:21:26:e4
192.168.1.67
5 GHz Wireless:
android-61199002a...
a0:02:dc:97:eb:e6
192.168.1.64
Ethernet:
No devices detected
USB:
No devices detected
The BT Broadband service comes with a selection of supporting software applications and supplementary services.
These include BT Wi-fi to allow you to go online anywhere, security software to provide online protection and tools to diagnose and fix connection problems
Find out more and complete a Smart Setup installation for your current device.

Is possible for me to use the wireless connection from my Macbook Pro

Hi All, I just got my iPad 16GB WIFI and I would like to know if it is possible for me to use the wireless connection from my Macbook Pro. Basically I will be travelling quite a bit and my Macbook Pro has a Wireless 3G dongle. Is it possble to use this via the 'internet share' option so that the iPad can connect to the 3G wireless via the Macbook Pro?

Yes. Just use internet sharing on your MacBook Pro.

HT5569 im trying to connect my ipad to my bt home hub put in wireless key pass code but still not working

im trying to connect my ipad to my bt home hub put in password still not working please help

Reboot your router by unplugging it for a couple of minutes, then try it again.

Home Hub 3. Constant connectivity loss. Event log ...

Trying to get any kind of service out of my BT Infinity provision nowadays is like trying to arrange a tsunami in a desert.
Time after time after time after time, the Internet is working normally but then a page refuses to refresh and attempts to open another website result only in 'page not found' even though the Internet-connection icon is glowing steadily in the tray, and when I ask Windows to check on things, it reports that no problems have been found and the connection is working normally.
Except, of course, it isn't. I am not a technical expert and therefore haven't much of a clue where to start with this. My Vista OS runs with Panda Cloud AV and Malwarebytes PRO and Windows Firewall, all three of which have always played nicely. Prior to switching to BT Infinity, I had 'ordinary' BT broadband via a Netgear wireless router. The service was trouble-free.
This morning, I decided to delve into BT Home Hub Manager to re-set to factory default. That in itself took some doing because clicking on the Firefox bookmark got me nowhere at all: I had to sit here and wait for 10 minutes before the Hub page suddenly appeared as if out of nowhere.
I found in the event logs a seemingly unending chain of firewall related reports. Rather than read 'em all, I just hit re-set and whoa-hey, after a 5 or 6 minute wait, everything was fine and dandy again. . .
Until, 20 minutes later, it wasn't. Despite the re-set, Internet connectivity was shot to pieces. I'm on Amazon UK and click to open a new page in a new tab: Page Not Found. On the BBC News website, click on a link to open in a new tab: Page Not Found. Reload any of those exisdting, open pages and the reload circle just spins and spins until. . . Page Not Found.
Unfortunately, I can't make head nor tail of the log reports in the Firewall section, but typically they read:
IN: BLOCK [16] Remote administration
BLOCKED 1 more packet [because of Remote Administration]
IN: BLOCK [9] Packet invalid in connection
BLOCKED 4 more packets (because of Packet invalid in connection)
IN: BLOCK [9] Packet invalid in connection
BLOCKED 20 more packets (because of Packet invalid in connection)
BLOCKED 40 more packets (becuase of Packet invalid in connection)
And so it goes on. . . and on. It's not even clear to me if the Home Hub is doing the blocking anyway, but if it is, then I can't begin to figure out why websites like Amazon UK, BBC News, Speedtest and even Google Maps should be BLOCKED.
Help appreciated. . . always assuming, this post actually gets through -- I've no idea if this page has gone down or not, because though it's on-screen, that no longer means anything at all.

Thanks, Ray. Just managed to get back on here, there's been virtually no connectivity at all. One odd thing has been that the Home Hub Manager has opened OK. But it is no longer in agreement with the computer about whether or not connectivity exists. For example:
1) Click on disconnect in HH Manager, and it reports that the task has been achieved and the button changes to 'connect'.
But no disconnection has occurred. The Internet icon is still in the tray in its 'connected' state. And it's possible to go on the Net and briefly open up a website that isn't in the FF cache. But then everything fails again. Alternatively:
2) Click 'disconnect' in the tray control and the icon changes shows a bid red x. But the HH Manager doesn't agree. It continues to report that the computer is connected to the Internet.
I'm baffled and wearied. I'll have to relocate the Infinity set-up from downstairs to where this computer is; I'm assuming, I leave the modem in place (the new white flat thing the engineer brought when he installed Infinity)and just disconnect the black HH3 and brin g it upstairs and plug it into the PC?
Thanks for your help, much appreciated.

Home Hub 3 and 4 Connections Limit ?

Hi All i am very much hoping there is someone expert on issues such as number of connections allowed and home hub interconnecting.
First things first. I had a home hub 3 and it kept on dropping the signal. it went on for several months and many calls to Bangladesh. Very often the problem was fixed and all reunning perfect ...... for a few days sometimes even a week or so. Then it was back to This page cannot be displayed or 'No Internet' in the wifi connection window.
At the beginning the hub would show fault ie the red light would start to flash. I also had a terible phone line with a lot of crackle. One of the 'remote fixes' seemed to cure this and from then on the blue light was always on and for a while the signal remained ok. then it bagan to drop intermittently.
i also have a connection to a remote part of the garden and run a 40 meter Cat 5 cable from a port on the new homehub4 up to the homehub 3 at the other end. When i connect this, the home hub3 in the garden receives Internet no porblem but i loose it at the main hub. no faults are reported and the signal is said to be excellent and 'Internet Access ' is usually displayed.
i can often get the first page but then clicking any links gives a page with cannot connect to this page please check the name etc. if i unplug the lead going down the garden to the homehub3 I get ful connection back.
I think there is more than one problem but for now i just want to fix this bandwidth sharing issue. Surely i should not loose connection as soon as i connect to a slave hub down the garden? it does come and go after then and i will receive the odd batch of email but it is disconnected 80% of the time.
Anyone any idea what sort of a problem this is? if it is bandwidth, can i set a limit on how much will go the the slave homehub3? or can i set priority to the homehub4? or even to a specific IP address ie my laptop?
both hubs use dhcp so i did wonder if there was conflict of IP addresses but i dont see how this can be because my connection comes and goes whereas theremote homehub3 stays perfect connection for skype etc.
Another very interesting aspect was that when i would drop out on the new hub, i could connect to BT WiFi with Fon and got a connection no problem. Yet that connection must be supplied by my homehub4 so how can it supply me through wifi with fon no problem but not a direct wifi connection when i an literally 2 feet from the router?
that element has now vanished because the Bangladesh team finally decided it was the new router and sent an engineer to test it. he concluded it was the router and changed it for one he had with him butthis one does not give any signal for btwifi with fon so I am scr___d !
absolutely anything appreciated. I was an IT professional for many years so dont be shy to use technical terms.
Thanks in advance
Solved!
Go to Solution.

You need to turn off the dhcp on the hh3
this may help http://forumhelp.dyndns.info/wireless/wirelessmenu.html
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Home Hub 3 - Poor Wireless Performance and Solutio...

When I recently joined BT I installed a new Home Hub 3. Setup was fairly straightforward and all appeared to be working well. My home setup comprises desktops and laptops; the laptops via wireless, and the desktops via a switch and then Ethernet cable to the HH3. The laptops wireless is 802.11g - a theoretical 54Mb/s.
Internet browsing speed and download were OK and what I'd expect from my ADSL synching at 4Mb/s.
However, when I tried to copy a large file from the desktop to the laptop, I realised something was wrong. It was horribly slow compared to my old Netgear DG834 wireless router where I was getting transfer speeds of ~16Mb/s. On investigation, it was running at ~2Mb/s. When browsing the Internet, this wireless limit was not noticeable.
This needed a serious look at the HH3.
The wireless configuration was set to use 802.11b/g/n (recommended) and Smart Channel.
Looking at the Channel, it seemed to select Channel 6 - fair enough I thought. Obviously the Smart Channel would find me the best channel. Just for the heck of it I switched to Channel 7 and the transfer speed jumped to 12Mb/s . That's more like it . I switched back to Smart Channel, and it re-selected 6 and dropped back to ~1Mb/s . So much for that!
I went through the channels and found that Channel 5 gave the best reception in various parts of the house. I was now up to 13Mb/s.
On a roll, I thought I'd take a look at the 802.11 option, and decided that as my laptops only ran 802.11g then maybe I'd be better off selecting the the 802.11 b/g option.
Lo and behold, the speed now jumped up to ~17Mb/s.
The lessons:
1. HH3 does not do a good job with wireless, out of the box.
2. For best results, manually select the best channel. Forget about Automatic (Smart Wireless) because it does not work.
3. Unless you have devices using Wireless N, then don't select 802.11 b/g/n but stick to 802.11 b/g
Solved!
Go to Solution.

"Hence my wireless hints here Wireless Help"
except the link does not work

XBox 360 and Home Hub 2 - NOT wireless

I am now desperate so please help.
MKy broadband works fine most of the time. When I attempt to play online on my Xbox 360 the broadband drops out every 5/10 minutes or so making it impossible. The broadband does not drop out at any other time, even when I just leave the XBox 360 signed in to XBox live. The issue only happens when I try to play online or even when I run a game. I'mm assuming it kicks me out when I connect to the game makers server or something. I've been trawling forums for days and tried all I can think of. Someone please help before I have to switch my ISP.
I've done quiet line test. power cycles and been through settings in the Hub Manager but it makes no difference. This started happening around 2 months ago and was told it was the exchange but now they've no idea. I had been running with no problems for 10 months and then it started happening. I've made no changes to my PC, hardware or, as far as I know software. I am connected via ethernet (yellow) to the hub.
Thanks, Damo.

Hi welcome to the forums,
The forums are customer to customer in the first instance, Only the mods (BT) will ask for personal information through a email link. Would you mind posting your Hub stats & BT speed test results this will help all with diagnosis-
To post the full stats from your router
for home hub - 192.168.1.254
Navigate to ADSL Settings or use the A-Z at the top right
Click on More Details and then post the results.
Run BT speed tester and post the results from http://speedtester.bt.com/
If possible it would be best to connect to the BT master socket this will rule out any telephone/broadband extension wiring also consider the housing of the hub/router as anything electrical can cause problems as these are your responsibility, if these are found to be the case Openreach (engineer) will charge BT Broadband, which will be passed onto you, around £130.00.
You might want to keep this for reference if you are using the Hub http://www.unofficialguidetolive.co.uk/
Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....

USB Disk via USB Hub or Ethernet NAS Connection More Reliable?

This is a rather techical question that calls for an opinion.
I want to centralize backups for my daughter, wife and myself. I'm going to add the latest model Airport Extreme Base Station as both an internet access point (from my cable modem) and as a wireless router to hard drive storage. I know there are cheaper (and probably faster) wireless routers; however, I've used various models of airport base stations over the years with my cable modem and they have all worked flawlessly and never need rebooting.
My two choices: 1) Connect a 4-port, powered USB hub to the usb connection on the Airport Extreme and use a pair of 3GB hard drives--one for primary backup and the second for the backup of the backup. 2) Use a QNAP TS110 or TS112 NAS device and connect it to the Base Station via gigabit ethernet. Then, an external USB drive would be connected to the QNAP NAS device. I've encountered QNAP NAS products in my work life and have been incredibly impressed with them--reliable, very low power requirements, reasonably easy setup via Web browser.
Choice 1 will be about $125 less expensive than Choice 2. I'll have to use the Linux Ext3 or 4 partition map for both drives under Choice 2 but the external USB volume can be formatted in Mac HFS+. Choice 2 will be theoretically faster because of the gigabit ethernet connection (probably irrelevant because of the slow wireless n throughput) but the QNAP device can be set to do automated backups to the USB drive that would be connected to it. That's nice.
My question: Based on what I've read over the years about connecting USB disks to an Airport Extreme base station, I have the opinion that an ethernet connection to an NAS device may be more reliable (ie, the client computers don't drop the connection to the hard drive as often). Maybe I'm wrong about that. I would like an opinion.
Also, I know how slow the real throughput will be as a result of clients connecting via wireless n. In real life, with decent quality connections, I'll be looking at 10MB to 12MB per second max. The first backups will take days; however, subsequent incremental backups will be much faster. I don't plan to use Time Machine, but rather to use Carbon Copy Cloner to make backups to read/write sparse disk image bundles (CCC won't do regular backups to networked drives). I tried Time Machine a while back but would rather have access to actual files as as a complete disk image that would be bootable when written back to a drive. Call me old-fashioned, but that's me. I also have two other bootable backups on 2.5" external drives--one that stays with me and another is always at my work place. Also, I'm not interested in a Time Capsule because I don't think their reliability is all that great (bad design with too much heat buildup).
Thanks for any insights you can offer.

I meant to say 3TB drives, not 3GB.

Home Hub 3 WiFi - poor connection even when 2 metr...

My Home Hub 3's WiFi has always been **bleep** but lately it seems to be getting worse. Most of my devices are connected via Ethernet and are fine but my WiFi devices suffer problems: poor speeds, high/fluctuating pings, web pages slow to load.
Laptop (WiFi):
Speed test = 31 ms ping, 4.6 Mbps down, 7.0 Mbps up Google.co.uk ping = 27 ms, 48 ms, 301 ms, 14 ms
Server (Ethernet):
Speed test = 10 ms ping, 64.4 Mbps down, 16.3 Mbps up Google.co.uk ping = 8 ms, 8 ms, 8 ms, 8 ms
My server is actually busy doing networking stuff during this, yet has an excellent connection. The laptop's connection is pitiful, with pings all over the place (presumably due to constantly dropping packets). I actually managed to fix this last night by switching from 801.11b/g to 801.11b/g/n on the Home Hub but that didn't last since I'm having the same issues today. I've tried choosing automatic WiFi channel and switching manually to the least busy channel (1/6/11), and I've tried changing from 20 Mhz to 40 Mhz. Neither has any effect. I've also tried rebooting the router, which doesn't help.
I know it's a problem with the Home Hub since it happens with both of my phones also. Plus it occasionally seems to work fine. Is it just dying? I haven't ever moved it from its current position, which is in the centre of my flat.

up to you but using any of the other available channels does help in the majority of cases
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Home Hub keep dropping the connection

Hi, getting rather fed up with this now, i have a HH2 and phoned BT and spoke to someone in India he tested what he could and decided to send me another Home Hub 2.0.
In the mean time i changed all the filters on the sky tv and the land line socket, got new HH and fitted it, went to change setting and password and it dropped out, so i did this again and again and again and well you get the idea, same old problem different day, i do downloads and leave the computer on of a night and in the morning i have no connection, not just once but all the time, during the day at anytime i get drop outs frequently and its really gets on my nerves resetting the poxy hub
Any ideas?.....thanks
Daf

Hi, i ran the test and its asking me this
Go to the start menu, click Settings, Control Panel and the Network Connections folder.
Select the Connection that you use to connect to your ISP.
Change the Username to: speedtest@speedtest_domain and blank the Password.
Set this connection as your default and click Ok.
Double click the connection and wait for the message "Connected".
Once this has successfully Connected, click the button below:
I havent got a clue what its on about and i tried, since i posted i have had to reboot the hub 3 times today, not good at all, since i came from a ISP that was better than what im getting and cheaper!
I am on a wireless Belkin N
Im sorry i cant do what the computer is asking as i dont know how, if you can bare with me and list in laymens turns i might be able to do it?
Thanks for your time, shame BT cant come round and sort the mess out ...pigs may fly

Home hub keeps disconnecting and connecting to BTW...

This only appears to be happeneing on my windows 7 desktop computer. None of my other deviices have a problem. However with the desktop every so often the connection will be dropped from BTHub3 and it will instead try to connect to BTWiFi. I have no idea why. Can anyone please help.

There is a guide to wireless connection issues here.
Wireless problems and things you can try, to resolve them
The other issue about BT wifi is covered here.
My computer connects to BT Wi-fi, Openzone or BT FON instead of my BT Home Hub
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Can Time Capsule handle ethernet & wireless connection simultaneously??

Hello All,
I have recently purchased a Time Capsule and managed successfully to set it up, doing the initial back-up over ethernet. I already use a BT router in another part of the home to provide internet access, there is also another imac in use in the same home. My problem is that I would prefer to keep the ethernet connection to my own imac for the purposes of speedier backing up (I do a lot of music work) but this seems to disconnect the wireless capacity of the Time Capsule meaning the other imac in the house cannot see it. If I make the connection to my imac wirelessly (so that the other imac can see it too) then backup seems to take an age. Hence my question is can I still use the ethernet connection to my imac and still have the Time Capsule accessible wirelessly to the other imac??
Any advice will most welcome.
Thanks
Nick

Ok, the set-up is basically this.
1. A wireless modem/ router delivering internet access.
2. Time Capsule has joined the network offered by this router.
3. My imac is connected to Time Capsule via ethernet.
4. Second imac connected to the network via airport but not seeing the Time Capsule specifically. What it does see (under 'shared') rather confusingly is 3 different areas. The first calls itself 'mac' and then a code. The second appears as 'Nicholas's imac' and the third just as my name. The first two say it is connected as a guest and the second always says 'connection failed' even though i'm not sure what it is. Furthermore even where it appears to be connected as a guest I cannot see any access to Time Capsule.
BUT.....
if I connect my imac to the Time Capsule wirelessly via Airport then the second imac can see the Time Capsule and access it easily. This would be fine but it does mean that my imac (the main one) has lost it's faster back-up times. I also don't really want to go down the route of file sharing since this would mean both imacs would have to be on just for the second one to see the Time Capsule.
So as I say - I just want to achieve a connection from my main imac via ethernet while still having easy access for the second imac to Time Capsule wirelessly without the first imac necessarily needing to be on.
Thanks for your help thus far.
Nick

How do I remove the wireless connection from my Apple TV 2.

I have an Apple TV 2 and I want to sell it. Before selling it, I want to remove my wireless connection which has my home network password from the Apple TV. How do I do it ?
Thanks for helping me.

Put it in DFU and do an update. This will not only update it, but it will remove all settings. DFU = hold menu+play while plugging it in.

BT Home Hub 5 does not connect to internet - red f...

Hello,
We recently switched from BT broadband to BT Infinity 2, on Thursday the 11th to be exact, but our Hub 5 cannot connect to the internet.
The story goes as this:
- The 11th was the last day of our broadband and the day of activation of BT Infinity
- The engineer came at one to set everything up at 1pm
- When he finished our laptops connected to the Hub but the speed was very slow. We told the engineer and he said that it is indeed extremely slow for Infinity (6,4Mb) and although some customers do report slower speeds not as slow as that.
- Late in the afternoon we lost connection completely and a red flashing light was on
- At 9.30pm I received a text saying out BT Infinity is now live
- Red flashing light has been on since then. I turned it off and on again, reset it, restored it to the original settings. Once it goes on, the green light flashes, then the blue light comes on for 15 seconds, and then the red light starts flashing. The red 'b' comes on from time to time too.
- Last night I went to my Hub page and checked the Information page. The information that looked troubling is:
1. Product name:             BT Home Hub
2. Serial number:              +068343+NQ43237799
3. Firmware version:       Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated Unknown
4. Board version:              BT Hub 5A
5. ADSL uptime:                0 days, 00:54:54
6. Bandwidth:    1044 / 7434
7. Data sent/received:   0.0 MB / 0.0 MB
- It does not look like an infnity connection. I checked the hub again, tested the line etc. I even connected my old Hub 4 which is not working. It actually does the same thing my BT Hub 5 does, green first, blue for 15 seconds and the red flashing light.
- I called BT today. I told them everything I noticed it. All they said, it looks fine from our end, the internet was activated, but yes we can see there is a problem. We will send an engineer.
From what I can see the only reason we had internet on Thursday was because our broadband was still live. That will explain the really slow speed. Once we switched to Infinity no connection. The Hub page shows a very limited bandwith and ADSL...? Shouldn't ADSL actually be VDSL?
Can anyone please help? The engineer is coming, but I have very little faith that the matter will be resolved. Especially after the first one said everything looked ok, but call BT for the slow speed. And when I called BT it felt like someone was just reading a script.
Would the problem be our wiring? Or would BT not have switched something on?
Thank you
Evi

can you enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
you would be betetr waiting on engineer visit and see it he can fix your connection and if not then post back and maybe mods will help
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Home Hub 3: ethernet & wireless connections from i...

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