Home Hub 3 - losing connection to certain devices

Hi, I've just upgraded to Infinity to try to improve the poor download speeds and regular loss of broadband I was getting on the old BT copper wire service.  This included an upgrade from the Home Hub 2 to the Home Hub 3.  Early results on the speed are good - typically download speeds are up to 25mb and upload has improved to around 8mb (from less than 3.5mb and 650kbs).  However, I'm now experiencing WiFi connection problems with some of my devices.
I have a range of computers, games consoles, iPod touches and iPads connected wirelessly to the router.  Some, like my Lenovo X201 and my son's X-box, have connected and remain connected.  Others, like my sons' iPod touches, the iPad, and our Dell Netbook seem to freeze.  One moment you are surfing the Internet, then you click on a link or try to search, or select a new page and the browser suggests it's trying to go to that page, but nothing happens.  The only way to unfreeze it is to disconnect and reconnect, or to renew the lease.  On the iPad this can occur every two-to-three minutes, which is a very irritating way to surf!  There are similar issues with viewing video content from iPlayer, etc.
Does anyone have any ideas on how to resolve this before I resort to call the BT 'helpline'?  (Yes, helpline is in quotes: I have a long relationship born of many years of broadband - or lack of it, more accurately...)

Hi snbjap and rounhead27, welcome to the forums
Ok, I too have a hub3 and have also seen this lately, though my hub has had many settings changed, so they're no longer at default settings.
The event log on the hub manager doesn't show this drop, which is odd as it normally does.
There are some things you can try:
a) change the wireless interface type from the default of b/g/n to just b/g
b) set each device to be issued with the same IP Address via the hub(time consuming for multiple devices)
or
c) set each device with a static IP Address and manually configure the settings to connect to the hub and thus the www (This so far, appears to have cured my Wii dropping)
Having said all that, and because I've already done the above, which has worked for me till the recent drop via wifi, I'll flag a forum mods to see if there is currently a known issue.
-+-No longer a forum member-+-

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