Home Hub 3 - Poor Wireless Performance and Solutio...

When I recently joined BT I installed a new Home Hub 3. Setup was fairly straightforward and all appeared   to be working well. My home setup comprises desktops and laptops; the laptops via wireless, and the desktops via a switch and then Ethernet cable to the HH3. The laptops wireless is 802.11g - a theoretical 54Mb/s.
Internet browsing speed and download were OK and what I'd expect from my ADSL synching at 4Mb/s.
However, when I tried to copy  a large file from the desktop to the laptop, I realised something was wrong. It was horribly slow compared to my old Netgear DG834 wireless router where I was getting transfer speeds of ~16Mb/s. On investigation, it was running at ~2Mb/s. When browsing the Internet, this wireless limit was not noticeable.
This needed a serious look at the HH3.
The wireless configuration was set to use 802.11b/g/n (recommended) and Smart Channel.
Looking at the Channel, it seemed to select Channel 6 - fair enough I thought. Obviously the Smart Channel would find me the best channel. Just for the heck of it I switched to Channel 7 and the transfer speed jumped to 12Mb/s . That's more like it . I switched back to Smart Channel, and it re-selected 6 and dropped back to ~1Mb/s . So much for that!
I went through the channels and found that Channel 5 gave the best reception in various parts of the house. I was now up to 13Mb/s.
On a roll, I thought I'd take a look at the 802.11 option, and decided that as my laptops only ran 802.11g then maybe I'd be better off selecting the the 802.11 b/g option.
Lo and behold, the speed now jumped up to ~17Mb/s.
The lessons:
1. HH3 does not do a good job with wireless, out of the box.
2. For best results, manually select the best channel. Forget about Automatic (Smart Wireless) because it does not work.
3. Unless you have devices using Wireless N, then don't select 802.11 b/g/n but stick to 802.11 b/g
Solved!
Go to Solution.

"Hence my wireless hints here Wireless Help"
except the link does not work

Similar Messages

  • Issues with Home Hub 3 Wireless. And lousy teleph...

    I don't know if this forum is moderated or followed by BT support staff, but I sure hope so.
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    This is only a customer to custome help forum.
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    Wireless connection problems
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
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  • BT home hub 4 wireless connection issue on the Xbo...

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    BTCare Community Mod
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

    Try changing the wireless channel in the hub. Enter 192.168.1.254 then go to wireless switch to manual and try another channel. You can try downloading inssider3 which will show netwrorks and their channels round about you
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Home Hub 3 Wireless Issue max 11Mb/s DL for b/g/n,...

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    Go to Solution.

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    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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    It is working for any other application, but in the finder I cant use any shortcut, quick view, rename files etc... I have tried rebooting and for a couple of minutes it was working fine, but then it stop working again. I have also try repairing perm

  • Mail not showing in inbox window

    Mail prior to April 11 is not showing up in my inbox window. The older mail is in the folder, I can open them from the inbox folder, but cannot get them into the mail list window. Any suggestions?