Home hub 3 received instead of Home hub 4

Hi all,
I am a new broaband customer and my broadband got activated on 29-1-2014 (technically). I was supposed get BT home hub 4 on that day. For some strange reason I didnt receive it. So I called BT customer service in the evening and the advicer reorderd another hub which I got charged in the paper (I am gonna call them tomorrow and sort it out hopefully). Today I received Home hub 3 instead of Home hub 4 and it is working.
I heard BT home hub 4 is better than 3. Is there any chance of me getting BT home bub 4 (without any charge obviously ).

It is normal broadband (Not infinity). I havent got BT TV. Just Landline and unlimited broadband (£8 month for 6 months deal, £16 after that. 
Any additional info will be available upon request

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