Home Hub 3, Turning OFF Fon.

Hi, I have just aqquired a brand new home hub 3 but noticed the FON is turned on. I turned this off with my home hub 2 as I can't see why I should have to share my connection with other people as part of BT's ever expanding WIFI community.
I wouldn't mind so much if I could have FTTC/H but I am stuck on a pathetic 4.5mbps, which is just less than 3 when the wife is watching BTV On Demand.
Is it possible to turn it off on the hub 3 or have those leeches at BT Retail made it so you can't?

This link is helpful they can also get it deactivated for you
The BTOpenzone helpdesk, 0800 022 3322, the helpdesk is open 24/7 365 days/year and only deals with enquiries relating to BTOpenzone and BTFon hotspot access.
and all Fon and Openzone problems
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TS2972 Bug:How can Home sharing be turned off and all items in my library cleared without my intervention? This is the SECOND time this happens since end of March 2013. A permanent solution will be appreciated

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See this post.
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Home hub switch on/off?

Ive read that the small plug in wall transformers that power mobile phone chrgers etc & the bt home hub are a source of fire. Should I always switch off whin Im not using my computer? ( I always do actually!) & if this is correct, how would anyone be able to sit in their car outside my home & connect using BT fon via my home hub?
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somersetbob wrote:
As for losing access to FON/BT Openzone if you opt out, this is not the case, it just means your hub won't be transmitting an Openzone/FON hotspot so you and anyone else wouldn't be able to connect to your hub through FON/Openzone. You'd still connect to your personal Wi-Fi connection and you'd still have access to other hotspots as part of your BT contract.
If you don't get a good signal whilst at home try setting a manual channel on the hub or moving the hub to a different location (if practical).
I you opt out of BTFON then your hub will no longer transmit the BTFON/OPENZONE wifi signal but by opting out you will no longer be able to access BTFON/OPENZONE when out and about, You can still access any free hotspots provided by coffee houses/hamburger shops etc
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The home sharing always turn off when i try to see movie on my apple tv

Home sharing turns off when i try to watch movies on my apple tv

If your Apple TV is connected to your network via wi-fi, it could boil down to a range / signal quality issue. Are you able to stream any other services to the Apple TV without issues? If possible, connect the Apple TV with ethernet cable and see if that resolves your issue.

Restoring previous home folder after turning off FileVault

HI Folks,
I turned FileVault on a long time ago and because of its size didn't turn it off before upgrading to Leopard. After the upgrade, it became obvious that FileVault had to go--it was occupying essentially the whole hard drive and spotlight didn't work. I searched out some instructions on how to work around FV to make space and found this article: http://support.apple.com/kb/TS1974?viewlocale=en_US.
I followed the instructions to the letter except when I got the part where it says "Copy files from the disk image to your new account," I ran into trouble. Thinking it wasn't that big a deal, telling myself I could solve the issue later, I proceeded to nuke enough files in my original user account to give FV the room it needed to turn off. This included (stupid me) my LIbrary folder. When enough space was created, FV turned off and spotlight now works fine.
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I have everything safely stored on my handy external drive but other than transferring folder by folder, is there any other way to restore my home folder? Is there some super-secret workaround or is this the cautionary tale to all you other folks out there (like we need to hear it again): don't get impatient and pay attention to which operating system the instructions were written for. Tiger's troubleshooting articles are not interchangeable with Leopard's.
Hope I am saving someone else some grief by airing my tale of woe.
Best wishes,
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Hi VK
Following the instructions in the link, I made a sparse disk image on an external drive and selected all items in my Home and copied them (by dragging) to the mounted sparse disk image.
Thanks,
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Welcome to the Apple community.
I think I would be inclined to try restoring the Apple TV at the stage.

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Turning off Home Hub 3

When I was on ADSL it was best not to switch off the Home Hub 3. This was because the exchange equipment might see the line as unreliable, and hence increase the noise margin and reduce the synch speed.
With Infinity, the modem is separate from the HH3. Can I switch off the HH3 whenever I like, without affecting how the exchange views the line?
Solved!
Go to Solution.

pintosal wrote:
Thanks Webby
That does not actually answer my question.
Is the exchange aware when the Home Hub is turned off?
Clearly if the modem is turned off, then the exchange will see it.
So my question was just about turning off the HH3.
No.... It's the Modem you have to be careful about.
I mentioned the Modem situation in THIS POST.
And confirmed a two week turn off of both items for holiday was OK HERE.
Message #2 HERE from Pippincp also confirms "The HH3 can be turned off at any time"
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Internet constantly dropping off Home Hub 3

Hi All
Hoping that someone can assist me as I am about to give up on BT and move to Virgin due to having unuseable Broadband.
I have had issues for some weeks now and spoke to BT who said there was an issue on the line and then arranged after a long wait of over a week for them to test the line, come out and then fix the issue. The home hub was dropping off and the orange light would come on . SInce they have fixed this issue the blue lights are on the home hub but i still have issue with internet constantly cutting out.
I am using Windows 8 and have my home hub near the TV.
Basically the itnernet keeps dropping out and when i look the Home Hub connection on windows 8 will show either no connection at all or limited connection. I then have to reset it or disconnect it and the sign in again and it works again but only for a few minutes. It can drop off every few minutes so is in effect totally unuseable.
Any suggestions as to what this may be.
ADSL settings below: -
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
8 days, 22:37:45
Downstream:
1,600 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
10.0 dB / 12.0 dB
Line attenuation (Down/Up):
63.0 dB / 31.5 dB
Output power (Down/Up):
16.3 dBm / 12.7 dBm
FEC Events (Down/Up):
249631 / 1235
CRC Events (Down/Up):
5743 / 523
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
15551 / 461
Error Seconds (Local/Remote):
0 / 0

further away the better but preferably 3 or 4m
as it is probably your wifi that is dropping and not your internet you can try downloading inssider3 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
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I've turned off home-sharing but remote still controls computer and itunes at the same time as the TV. What gives?!

I've turned off both home sharing and turned off the link from my computer to my remote via AppleTV but when I hit play on my remote to control appleTV, my itunes always opens and starts playing on my Macbook Pro. Has this happened to ahyone else? I cannot get it to stop. The only solution right now is to completely turn off my computer if I want to use appleTV.
Thanks

default then remotes control all devices unless you bind it to a device you do that in settings
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What if my home button turns off my iPod?

I restored my iPod, after using it for a while if i press the home button, it turns off, then it makes me plug it into itunes and re-restore. This happens continously, please help.

If it happens after restoring the iPod to factory settings/new iPod that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

BT Home HUB 5a and Yosemite

HI fellow Brit Telecom clients:
This is a post I just filed on the main Yosemite wifi discussion thread.
STARSHIP YOSEMITE CAPTAINS LOG:
You wrote:
British Telecom (BT) HomeHub dual-band routers use the same SSID and password for both bands by default. When I initially installed a Homehub 5 (the version with a bulit-in modem), I was getting lots of disconnections with my iMac. I then set each band to have a separate SSID and password, and set the iMac to use the 2.4 Ghz band as its preferred Network. I also set the wireless channel to avoid other channels in my areas as much as possible.
I too was getting lots of disconnections using my MBPro only 5 feet away. Eventually engineer came out ?October - whilst on Mavericks - and said the firmware hadn't updated properly and it should be ok. It was better but not brilliant
My previous posts above refer post - Yosemite to my naming the 2 SSIds separately and much later (Jan 12) separate passwords (in both cases first deleting the networks in Systems pref)
Late November I swapped my HDD for an SSD (fantastic!) but wifi issues continued (as one might expect except that I had done a Recovery over internet and wasn't sure if there had been some initial improvement)
I joined seed testing Dec 18 so have to be circumspect now:
My recommendation to users of the BT dual-band Homehubs who are experiencing disconnection problems is, first of all, turn off the 5 Ghz band and see if you get any improvement (turning off the band means that you won't have to change any settings on your iMac or any other devices)
I have not tried turning off 5 ghz. My 2.4 ghz connection has always been more consistent since Dec 18. The problem with 5ghz has been a request for the password then the resulting error message "Invalid password" I have seen little change in this since Dec 18 BUT....
having discovered delights of alt/option key+click on wifi icon I find that if try to connect to 5ghz it works - no request for password usually or if it does it accepts it This happened for first time Dec 21. Significance of this date is that some people on other fora - BTCare Community for one - believe the firmware upgrade from BT is significant but my hub didn't update until Jan 17.
But I have jumped ahead a little:I was away from home much of Dec 23 - Jan 2. In 2 different locations I had no wifi connection issues - one was in K-U-Hull who have a local telecoms outfit called Kingston Communications - no issue on the dual band width hub, and next i was connecting via an apple airport to BT broadband. On return to London Jan 2, unable to connect to 5ghz as usual, and whilst running wireless diagnostic, it connected auto to 2.4
Was away / ill for period Jan 7 - 11 so no log of any importance
Jan 12 changed 5ghz password to different to 2.4 (see above) Still couldn't get past "invalid password"
Jan 14 I got a "no internet connection" in safari but hub blue light steady. I followed advice on BT forum or BT support? to try and find a better channel and switched both manually 2.4: from 11 to 13 and 5: from 44 to 40. i.e. Smartwirless off. I was auto connected to 2.4 ghz (which BTW is one of the more confusing things to me as nearly all the advice messages in the WD reports on the Mac refer to problems with 2.4 and recommend switching to 5...) SUCCESS! immediate connection to 5ghz with no password request. Was able to switch back and forth between networks and ethernet - all stable and easy to connect. Tried to disrupt it by adding iPhones and mini iPads and switching them between 2.4 and 5 - no problem! For not the 1st time since downloading Yosemite I thought "YES! cracked it, I am now a right-on Mac user" Ha.....
Later that day I also discovered the delights of paid app "wifi Explorer" (and even more recently - today - for free in menu Wireless Diagnostics>window>performance, scan, sniffer which, maybe not as prettily as w-exp, allow you to see all networks in reach, their channel, signal strength, MBPS etc etc Ooooh very exciting! And illuminating because it showed me that my hub/router was the only one using these two channels but like you I am a FON subscriber so there were 3 networks on each channel: me, BTwifiX and BT wifi with FON. I knew this because I each time i switched channels on my hub these 2 came with me. Elsewhere on BTCARE forum i read that attempts to "resign" FON membership typically takes 28 days to take effect - did your experience as reported here take that into account? My personal experience is that turning off the FON service (allowing a small part of the router bandwidth to be used as a semi-public hotspot) has noneffect at all,on connectivity issues. By the way, turning off FON means that you then cannot use any other of the enormous number of other FON routers as access points when you are away from home.
Like you I would prefer to hang onto FON if at all possible.
On Jan 15 awaking from sleep it connected to 2.4 ghz automatically (a ? should wifi stay connected whilst asleep? rejoin the network it was on when it went to sleep?) Tried to switch to 5ghz - initially connected then the old password request/invalid routine Connected whilst running Wireless Diagnostics - only connected briefly then dropped. INTERESTINGLY the WD report for the first time mentioned systems pref Network "Location not set to auto" Reset, tried to connect - no change.
Jan 16 upgraded to Yos latest seed
A restart of the router (I actually switched it off/on thats how incompetent I am) and I had the best day's connection since ever...
Jan 17 on awake very disappointed to see "Time Machine not ejected properly" for the 1st time for a while - not sure when that stopped appearing) and couldn't connect to 5. AND the hub repeatedly showed Red light and of course Safari kept complaining "no internet connection" Look at the date... I discovered the next day that my hub firmware was updated. After I restarted router had a very stable evening It awoke at one stage, auto connected to 2.4, and Time Machine had run, no error message about not ejecting properly.
Jan 18 on awake - likewise Good. After easy connect to 5 ghz it didn't hold. Couldn't reconnect even with WDiag running. AAAAgh!!
Tried going back to Smartwierless ON in Hub - no diff. Reset router. Restarted Mac. Auto started on 2.4. SUCCESSFUL switch to 5 with WDiag dunning. Channel was same as before SMART wireless
During the day I disconnected ethernet (ha, cocky now!) and although wi-fi connection lost after 1 hour it reconnected itself. Stayed connected for next 2 hours during TM run too.
Jan 19 today - ethernet still disconnected. On waking usual 2.4 connection TM had run, no eject message. But attempting 5ghz connection WITH wireless dig running - fail! (password invalid) Gloom. But having read some interesting links last night - will post separately - I applied my new knowledge of Wireless Diag>window>scan, performance etc and found 2 channels nobody was using with good signal etc With WD still running attempted 5ghx z connection SUCCESS (but why?!) . Anyway I swapped to the unused channels - 2, 36 and after one little landing on a comet bounce and disconnect, I reconnected and it has been stable since. 300 MBPS rock solid. Signal strength a little variable, Noise more variable, Ratio up and down btw 35 - 40
I cannot pretend to understand much of what I am reporting but I hope it makes sense to someone and I hope I am not in breach of my NDA...this seems to me to be mostly a BT issue not Yos.
Happy connections!

Hi all
Since our last update we’ve been busy rolling out configuration changes to the affected BT Home Hub 5As. We really sorry if you’ve continued to experience performance issues
The reason some people may be still seeing issues is that we have had to make some extra changes to the fix we’re sending out based on feedback from our customer test group. This means it is taking a little longer to deploy the fix and for you to see the improved performance.
We are working around the clock to ensure it is done asap, please leave your BT Home Hub on to ensure it receives the fix.
Nigel
BTCare Community Mod
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Home hub 3 Wifi

Hi.
I have my second homehub 3 as my previous one kept on rebooting. This one doesn't reboot, however, almost every day I get a spell where the wifi signal drops, my devices all lose the connection and start moving onto "Wifi with fon" and then the wireless signal comes back. The wifi light on the home hub actually switches off for a second or 2 and comes back on.
I spoke to support who told me to change channel and adapter settings which I had already done to be honest but it is still the same. My broadband speed and connection is fine, fast and reliable but this wifi issue is driving me crazy.
BT say that as I am out of contract, the best thing to do would be to re contract and then I would get a home hub 5. I feel that this is not an acceptable solution as I could quite conceivably be stuck in this situation for another year if I do this.
Has anyone experienced this before/have any ideas?
Cheers,
GT

By being 'out of contract' you are actually in a rolling monthly contract where you can leave at 30 days notice less if you use mac code but you are paying the full market rate for your package - any special deal has ceased. By starting a new contract you could negotiate a deal and probably save money - up to you
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HTC Mobile stopped connecting to Home hub

Hi,
My HTC andriod mobile was connected to my home hub but suddenly stopped working? The home hub shows up on WiFi listings as an excellent strength. When I try to connect it says obtaining IP address and then authenticating ........ then eventually says unable to connect due to poor signal and then goes back to obtaining IP address etc.....
My homehub works with other devices - just not my phone and now it's done the same to my husbands phone argh!
I have tried resetting hub and turning off phone a million times and am lost!
Can anyone help please?
Thank you
Mandy x

Have you tried a factory reset - recessed button on back with paperclip and wait till light flash
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Home Hub 3, Turning OFF Fon.

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