Home Hub 3 Wireless Issue max 11Mb/s DL for b/g/n,...

Hello people,
I think there maybe a bug on the Home Hub 3, when i use wireless I get max speed of 11Mb/s for b/g/n and max speed 14 Mb/s for b/g. When i test the speed on on PS3 which is wired i get 32Mb/s.
Ive checked all the other settings and checked the wireless on the ps3 too, which gives me 9.9Mb/s
So this looks to me like the router........
Upload is at 1.7Mb/s which is good.
Anyone else seen this or got any suggestions?
Shall i have a ticket to BT?
Thanks
Alex.

depends on the wireless device you are using. if it is b/g, then those are the speeds i would expect. if it is 'n' then there may be a problem with wireless congestion.also, try turning off smart wireless on the hub,it may help. download inssider to see if you have wireless congestion on the channel you are using,if so, change to a less congested channel
free your computer, use opensource
i'm a linux user & very happy about it

Similar Messages

  • BT Home Hub - Wireless Problems

    I have been having a problem with some but not all wireless connections on my home hub. Normal browsing, email with iPads , iPhones and laptop etc are fine. However I have 2 printers that I connect using wi-fi and an apple time capsule and the sky box seem to be loosing wireless connections about once every day, the only remedy is to shut down the home hub and reboot, then all is fine for a day or so. I have had the home hub for over 6 months and this has only just started happening in the past few weeks,
    Hope someone can help.

    you can try downloading inssider3 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Home Hub Wireless Problems

    Hi,
    I am on BT infinity and have Home Hub 3 (I think) with software version running is 4.7.5.1.83.8.94.1.11 (Type A).
    Normally I get very good wireless connection / speed, however there seems to issue with the automatic (smart wireless). It seems to switch to channel 6 then after sometime links drops and I get very slow or no Internet connection. When the link drops I get message on the laptop that there is limited wireless connectivity.
    I have to log in to Hub with Ethernet cable to change to different channel manually. I have no issue finding the good working channel manually, but hub keep switching back to automatic (smart wireless) and prefers channel 6, which after some time start to play up.
    Does anyone have any suggestion / solution to this annoying issue.
    Thank You
    Solved!
    Go to Solution.

    The answer is to select a channel manually, and disable smart wireless, as it gives people a lot of problems.
    There is some extra help with wireless on this link.
    Wireless connection problems
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Home hub 3 issues

    Hi
    I need some help if anybody is able to offer it.
    Our home hub 3 is working intermittently at best and has been so for several weeks now. It drops out frequently. We have to restart it at least daily and change the channel 3-4 times daily just so we can have a decent wireless connection.
    I spent two hours on the phone with tech support last weekend being guided through the process of changing the channel, something I could have done in 30 seconds if I'd been advised that was what needed doing.
    I am very close to stamping on the blooming thing. It's clearly faulty and unfit for purpose and wouldn't be any worse for a good stomping.
    So two things. How likely is BT to offer me a product/service that works properly (any nice BT people around to help me with that one?) or, failing that, how legal is it for me to quit the contract without penalty on the basis that the service I'm paying for doesn't work and is therefore not fit for purpose? I'd rather the former but I must admit to becoming somewhat resentful at having to pay for something that's broken. There comes a point, you know?
    Thanks in advance
    Bren

    Hey imjolly,
    Interesting development. Following my complaint to BT which contained that old adage 'not fit for purpose', I received email and a phone call stating that 'some changes have been made at the server end which should improve matters' or words to that effect. Sure enough the service does appear to be more stable than it was and close to what it was until a few weeks ago.
    I'm obviously glad that I finally have the service I pay for but I'm not impressed by the palaver I had to endure to get it. Clearly there was something that BT could have done but didn't until I got shirty. My contract is up in a couple of months. I'm pretty sure that BT is going to struggle to keep my custom. The service is great when it works but when things go wrong there just doesn't seem to be a customer focused response.
    For all that, I wanted to say thanks to you for your input and suggestions. Thank you
    Bren

  • Multicast - Home Hub Wireless?

    Is it possible to enable the home hub to send multicast signals over its wireless network?
    My hub was installed upstairs and my YouView box is downstairs, so a cable is out of the question. I have my YouView box connected to the wireless network through a wireless adapter that supports multicast I just didn't realise that the homehub did not! (I did think at the time of ordering that it was odd they didn't reccomend a wireless adapter but they didn't advice agaisnt it either!)
    Solved!
    Go to Solution.

    If you mean replacing the single cable (or short cables and powerline adapters) connection between the HomeHub and the BTTV box with a wireless bridge then you wouldn't need to support more than two multicast streams at any time.
    The BTTV box can only tune into a maximum of two streams at the same time (watch/record or record/record). The BT local multicast system is only providing to your house the one or two streams that you are currently tuned into. That is why it only needs a minimum spec of around 15Mbps (to cater for two simultaneous HD channels), and yet can in theory offer the viewer a choice from several hundred channels. The customer having Infinity guarantees this minimum spec is met.
    Back to the question of whether you can use a wireless connection between the HomeHub and BTTV box? The HomeHub won't send the multicast output over it's in-built wireless as far as I know, so I think you would need to use wireless dongles at both ends that mimic a hard-wired ethernet connection. I see no reason why this wouldn't work in theory as long as the signal was stable and fast enough. It would need to avoid interference from the normal wireless signal from the HomeHub if that wasn't turned off.

  • Home Hub wireless problem

    I have a problem with my bt home hub v2, the wireless connection does not give out a dhcp address. I have recently moved across from virgin where I had no problems with the wireless so I know my pc is ok.
    Has anyone had this and knows of a way to resolve it?
    I have defaulted the HH a couple of times and tried changing wireless channels but all to no avail. 

    was just trying to think of anything, my xbox and pc were on fixed ips so had to change them with new kit since different ip range.
    the new router seems to operate alot better than my belkin, UPnP for example worked when i used it on software where as belkin it didnt.

  • IPad lost home hub wireless connection

    Our iPad has stopped connecting wirelessly to our Home Hub 3 whereas it worked perfectly before and an iPhone still connects OK. We've tried the Helpdesk advice of isolating BTWiFi and BTWiFi-with-FON by using "Forget This Network" but it still brings up the message "Unable to join the network BTHub3" etc.  Any ideas?
    Solved!
    Go to Solution.

    Carry out a factory reset of the Homehub by pressing a pin into the red recess on the hub for about 20secs. When connecting the iPad use the PASSKEY found on the homehub or the pull out card that came with the hub. Do not use your email password or any other passsword.
    See this link for how to connect:
    http://bt.custhelp.com/app/answers/detail/a_id/35889/~/how-do-i-connect-an-ipad-to-my-bt-home-hub%3F

  • Newbee Needs Help. BT Home Hub Wireless connectio...

    Dear Forum,
    As a newbee I thought I would ask the masses. I have a black home hub 2. It is hard wired to a number of PC's in the house, plus it also provides a wireless connection reliably most of the time. Occationally, every day/other day it refuses to provide a reliable IP address. My wireless is set as follows:-
    Channel 11, WEP, 64 Bit.
    Current firmware
    Version 8.1.H.J (Type A)
    Last updated
    08/12/09
    I can attach fine normally, but then it fails to connect (on a know working machine) after a reboot. I get the error "Limited or no Connection". This occurs with Pc's running VISTA, and Macs?
    The only resolution I have found is to RESET the hub. Then all devices attach fine. If I disable wireless on my portable and re-enable it, it also fails. Once in a failed state its only resolution is to RESET.
    Can advice?
    Many thanks
    Mike

    you might want to change the wireless settings of the hub to 802.11 b/g to see if this makes a difference, also can try change the wireless channel as well to see if that makes a difference

  • BT Home Hub connection issue on XBOX 360

    I have just upgraded from a BT Home Hub 3, to the BT Home Hub 4, before the upgrade I ran Sky TV wired, and 3PCs wifi, my Ipad and my Iphone. I also ran my XBOX 360 wifi, and a PS3 wifi, all worked no problem.
    Now I am on BT Home Hub 4, all my connections are the same all working well apart from the XBOX 360.
    I have tried doing the fix on the BT site logging into the Hub changed the SIDD and set the other bit to NO. this did not work.
    I then reset the XBOX to factory settings as this was in another fix, I then reset the XBOX to the Hub 4, logged on to call of duty ghosts got half way through a game it crashed out saying no conection reset to test conection.
    The Hub will conect to my XBOX 360 but only stay conected for up to 14 mins at most.
    Do I need to go back to my BT Home Hub 3, Can any body help its starting to be a pain. As one good person said use a wired conection that would be good, but due to location would be hard. I did think upgrading was ment to make things better not harder. Please Help.

    To add, I had on online chat with BT, they said that no problems exist about XBOX 360  and the BT Home Hub to do with wifi.
    If this is the case why have a fix on the BT site, that does not work may I add well not on my XBOX.
    I found BT online chat not much help in this case.
    Please advise and help

  • BT infinity home hub wireless speeds

    A few days ago, I contacted the customer support about how my wireless speeds were limited to 11-21 on WAN/LAN
    I've just received a new router but the problem still persists, except now I can reach 23 mbps on wireless rather than 21mbps - Although this "new" router tends to drop speeds much worse, i'm at 11 mbps most of the time.
    Here's everything I've tried:
    Windows 7/ Windows XP / Ubuntu 10.10 / PCI wireless cards (wireless N)/ USB wireless adapters(wireless N) / 3 different laptops(wireless N) / 2 Desktop computers(wireless N and wireless G) / Every wireless channel (more or less)/ changing wireless password encryption / using only b, b/g and b/g/n / flushing DNS, all that jazz
    I've tested LAN speeds.. <3MB/s when 1 PC is connected through ethernet and <1.7MB/s when both wireless
    Speeds reach 10-15 MB/s on ethernet LAN (dependant on the file)  and 4.1 MB/s on ethernet WAN 
    And before you say it, I've disabled the antivirus...
    Any ideas?

    Simple answer is a wireless connection is NEVER as fast or reliable as a wired one as there are to many causes of interference that can reduce speed and connection I personally avoid any wireless connection if you want a decent speed and that goes for any router
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • BT Home Hub and Airport Express Issues

    Hello all
    I am having major issues setting up my airport express to my home hub and also setting up Time Capsule to join my wireless network...
    I really need a step by step guide if possible.
    Can anyone help please?
    Thanks
    PC

    Welcome to the discussions!
    You told us that you were having "major issues", but did not tell us specifically how you are trying to configure the AirPort Express, or what service you want it to perfrom on your Home Hub network, so providing a step by step guide is not possible without a bit more information.
    Can you clarify on this, please?
    In regards to configuring your Time Capsule to "join" the Home Hub wireless network, do you understand that the ethernet ports on the Time Capsule are not enabled in this type of configuration, so you will not have the option to back up large files or make initial backups using an ethernet connection?
    In order for the Time Capsule to "join" the wireless network provided by the Home Hub router, you willl need to know (or be able to locate) the exact type of wireless security settings that your Home Hub is using. The Time Capsule must be provided with this information in order for it to "join" the wireless network successfully.
    Can you provide this information, or if you do not know, check with your service provider to obtain this information? We cannot proceed with the configuration until we have this information.
    If you are able to locate the Time Capule near your Home Hub and establish a permanent ethernet connection between the Home Hub and Time Capsule, you will be able to backup using the Home Hub wireless network and also have the option to backup using ethernet if you wish. In addition, this type of installation is much simpler to configure (and more reliable in operation in my experience) and we would not need to know the type of wireless security that the Home Hub uses if you choose this setup option.
    Please post back when you have an opportunity.

  • Home Hub 3 - Canon MP495 Wireless Printing?

    Hiya, my old fella had BT Infinity installed last Friday, and is due to have his router upgraded / exchanged next week.
    From an internet point of view, all is working very well and we're all impressed with it
    However, I bought him a Canon MP495 printer, so that he didn't have to have his MacBook Pro connected to a printer in order to print.
    So, I just wondered if anyone can give me some guidance as to how I can connect the printer to either the Router or the Home Hub, so that I can print wirelessly from the laptop?
    Am I able to connect the printer to the Router / Home Hub wirelessly? Or do I need to connect via an ethernet cable?
    Any help / advice appreciated

    Manchester wrote:
    Hiya, my old fella had BT Infinity installed last Friday, and is due to have his router upgraded / exchanged next week.
    From an internet point of view, all is working very well and we're all impressed with it
    However, I bought him a Canon MP495 printer, so that he didn't have to have his MacBook Pro connected to a printer in order to print.
    So, I just wondered if anyone can give me some guidance as to how I can connect the printer to either the Router or the Home Hub, so that I can print wirelessly from the laptop?
    Am I able to connect the printer to the Router / Home Hub wirelessly? Or do I need to connect via an ethernet cable?
    Any help / advice appreciated
    Hi there,
    What I would suggest you do, is use a USB cable to connect the printer to the Macbook, in order to install any drivers, software, etc.
    When this is done, you can safely disable the USB lead from the printer/laptop and you should be able to join your wireless network, provided of course that you give the printer the correct WPA key (used to eastablish a "handshake" with your WLAN).
    Here you go Here's a link, direct from the Canon website that details the procedure better than I could ever hope to explain it. Click me
    Alternatively, if you want a little more control over the installation, Here's another link, showing how you can do it manually - In fact, I would prefer to use this method over the one listed above, personally.
    On a side-note, I would also recommend that at some point, you download istumbler to check for other WLANs in your vicinity and if needed, move to a less crowded channel.
    I hope this info helps.
    **Edited to provide link and clean up errors**

  • Connecting time capsule wirelessly to BT home hub

    Help unable to set up time capsule to wirelessly join my BT home hub (original white home hub for use in UK). Goes through all the stages then when restarts can't find airport device. Took it to local genius bar and worked fine there. Is this a problem peculiar to home hubs?

    ESM@ESM, welcome to the discussion area!
    In order to "Join a wireless network", you need to know the exact type of wireless security that your BT Home Hub is using, so you can provide those settings to the Time Capsule. It cannot join your network unless you have the correct settings.
    It would be much easier to configure your Time Capsule to connect to your Home Hub using an ethernet cable. This will still allow you to use your Home Hub wireless network for backups, and you'll also have the option to use ethernet for backups, which will allow you to backup much more quickly. Can you consider that option?

  • Configuring a BT Home Hub to Reduce Disconnections

    Hi, I have had disconnections over the last 2 days while I was playing poker. This has caused me a great deal of inconvenience.
    I've been in touch with Pokerstars and have sent them log files, and they seem to believe that they have found the issue, and have given me instructions on how to solve it.
    Firstly, is it possible for me to implement these instructions into a BT Home Hub 3? Are there instructions anywhere for how to go about doing this?
    And also, I have had ongoing internet problems over the last year, which involved dropping connection when the phone rang but even sometimes just randomly, however, these problems have finally been solved, temporarily at least. 
    I am led to believe that implementing these instructions will not affect the work that BT has done to solve our dropping connection. Is this true? When these Pokerstars cutouts are happening I can still open my browser and the Hub still shows the internet as being on.
    Cheers in advance, Tom.
    Hello Tom,
    Thank you for contacting PokerStars. 
    The Network Status Report (NSR) you provided verifies this issue stems from a local problem and not from our site. This report runs a ping trace to various websites around the world to test your connection in general. 
    Please allow us a moment to break down that report and demonstrate. The set of traces listed below are ran to Australia, Cambridge (UK), US West and East coasts, (US) Manx Telecom (IOM), and the Pokerstars.com Website (IOM). With the exception of the PokerStars website, none of the other servers belong to PokerStars nor are they related to your connection to our servers. We use these sites to test your overall connection and path of data communication. We have only included small snippets of each trace and you may review the file you sent to review the entire path. 
    [2012/09/05 21:39:40]
    Host 210.247.216.161
    1 --- [ 192.168.1.254], Pings=7 , Quality=55 , Lost=2 
    Host 67.195.160.76
    1 --- [ 192.168.1.254], Pings=5 , Quality=25 , Lost=3
    Host 128.112.132.86
    1 --- [ 192.168.1.254], Pings=7 , Quality=55 , Lost=2 
    Host 164.67.183.186
    1 --- [ 192.168.1.254], Pings=5 , Quality=25 , Lost=3
    Host 80.65.254.253
    1 --- [ 192.168.1.254], Pings=9 , Quality=80 , Lost=1
    Host 77.87.181.63
    1 --- [ 192.168.1.254], Pings=3 , Quality=0 , Lost=5
    As you can see the traces fail starting at hop # 1 for all sites traced. 
    Hop #1 belongs to your router, which means that it may be blocking our software from connecting properly, as sometimes the default firewall that routers have can interfere with our client’s connection. Most routers are fine pieces of equipment, but sometimes they need to be updated and configured for online gaming software. 
    Please set the trigger (automatic port forwarding) for the following ports: 26002, 443 and 22. 
    Using a Web browser, bring up your router's configuration page. By default, the URL is 192.168.0.1 (or similar), the user name is "admin", and the password is blank. Once you have accessed the router configuration page follow these instructions as a guideline (exact instructions may vary depending on router model). 
    1. Click the Advanced tab 
    2. Click the Applications button 
    3. Click the Enable button 
    4. After Name, enter "PokerStars" or anything you wish to label this setting 
    5. After Trigger Port, enter 26002 
    6. After Trigger Type, choose TCP 
    7. After Public Port, enter 26002 
    8. After Public Type, choose TCP 
    9. Click "Apply" 
    10. Repeat these instructions for ports 443 and 22 
    Some players have also reduced the Maximum Transmission Unit (MTU) setting from 1,500 to 1,200 with excellent results. We recommend you to use the value of 1,312 as theoretically speaking it will be compatible with most equipment running on 53 byte packet sizes.
    Updating the firmware on the router may also stabilize the connection, but if it does not then you may need to acquire a different model or a different brand of router, or work without a router (running your cable/DSL modem directly to your computer). As a router provides some minimal natural firewall capabilities, we do recommend using a router. 
    To upgrade your firmware, please contact the router vendor or manufacturer. 
    We suggest using a wired connection from your computer to your router as wireless connections (WiFi) are generally speaking less stable. If you use a wireless connection, please check to see if your router has a Turbo or G option and turn it off. For example, in the wireless option of your router's configuration page, you may find a field with 'B/M/G Mixed' which can be changed to 'B/M Mixed'. This will disable the G option. Some "Super-G" or "Super-G Turbo" routers have a problem running in Turbo mode. Apparently they use "channel hopping" to bond multiple channels in support of this feature, but it is highly susceptible to interference from other 2.4GHz wireless networks and devices. Turning off the channel hopping feature (or the Super-G/Super-G Turbo mode) of such devices will turn them into a standard 802.11g wireless device and may make them more stable. Please contact your router vendor or router documentation for more assistance with turning off these features of your router. 
    We hope this information is useful to you, please let us know if you need anything else.
    Regards,
    Ricardo A.
    PokerStars Technical Specialist"

    You just need to forward the port.
    Please see Port forwarding problems
    Look at the example for VPN, and simply call it something else, and alter the port number to 26002.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Changing PC that manages the Home Hub?

    HI
    I'm just getting a new PC which will replace my old home desktop machine...does anyone know how I can find a copy of the Home Hub manager software that runs on Windows 8 (of course I have lost my disk that I had the first time round... :-)  )?
    I'll only be connecting with the home hub wirelessly from now on, whereas previously I used Powerline adapters..I'm assuming this wont be an issue.
    Thanks!
    mike

    you don't need the cd  if you enter 192.168.1.254 into your browser then you will get hub manager where you can change password or wifi password or channel etc
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Maybe you are looking for

  • Why can I no longer connect to my home WIFI

    Hi All This is my first post and I know from searching online for the last week or so for a solution that this has been a problem for others before. I have tried all of the proposed solutions I have found including, resetting the network settings, re

  • How do I get the binary to apple

    Ok, so I've compiled my application for distribution.  I'm stuck in waiting for upload status in iTunes connect.  How do I deliver it to the actual app file to the app store. Do they no longer support the upload through iTunes connect? I'm told you n

  • Problem Event Name:_APPCRASH osk.exe(on screen keyboard)

    Hi there everyone.Anyone out there can help me with this problem? Many thanks in advance. :) Problem signature:   Problem Event Name: APPCRASH   Application Name: osk.exe   Application Version: 6.3.9600.17031   Application Timestamp: 53087e42   Fault

  • Why can't I "log in" to the Fox Nation site?no problems before.

    I go successfully to site. I hit "log in" and light (literally) goes off ! I have an account there, have never experienced this particular problem in the past.

  • I'm stuck in proxy mode, how can I get out?

    I seem to be be stuck in proxy mode. Even with a new library and a new clip, it shows a 'missing proxy' label. I can't switch to 'optimized/original media'. FCPX simply doesn't do it. I already tried trashing prefs and reinstalling FCPX. please help?