Home Hub 4 No internet access

Hi, I have had my hh4 for about five days, it works on all the other PCs and ipads etc except for the PC in the office. I have followed the instructions from the site, but when I get to the "choose a wireless connection" I get greeted with "windows cannotconfigure this wireless connection"
I run an  XP version.
I have tried India, but no joy
Thankyou
Solved!
Go to Solution.

Do you have BTDesktop Help installed on your computer, if so, uninstall it.
Have you previously been able to connect wirelessly to the Internet with the computer?
If you have the computer manufacturer's software on the computer and that is managing the wireless connection you will need to tell Windows to manage the connection.
Use Windows to configure your wireless settings
Step 1: Go to the Start menu and select the Run option
Step 2: Enter ncpa.cpl and click OK to open the Network Connections menu
Step 3: Select your wireless connection service and choose the option Change settings of this connection.
Step 4: Go to the Wireless Networks tab and check the box labeled Use Windows to configure my wireless network settings
Launch Windows Zero Configuration
Step 5: go to the Start menu again and select the Run option
Step 6: Enter %SystemRoot%\system32\services.msc /s and click OK
Step 7: Double-click on the option labeled Wireless Zero Configuration
Step 8: Then, go to the Startup type list and click Automatic. Click Apply to confirm the changes
Step 9: Hence, click Start in the Service status section and OK to apply the changes.

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