Home Hub 5 problems with other router connected.

So here's a bit of a strange one...
I've had the HH5 connected as just a simple router (disabled both WiFi radios 2.4 and 5GHz) for about 4 or 5 months, with the HH5 plugged into my DIR-655 which I use for WiFi. Randomly on Friday my internet connection stopped working, even the devices plugged in via Ethernet stopped working, and the HH5 kept doing its light cycle Orange, Green, Blue etc.
I rang customer support and was on the phone for 45 minutes or so until she said that she could see a fault on the line. So I just took her word for it and waited for an engineer to come. Except the day before he came, I thought I would just try disconnecting my router and switching the HH5's WiFi back on. And the internet connection magically came back to life! I cancelled the engineer and left the setup like this for a few days. Last night I tried putting it back to how the setup was before the problem started, and haven't had any problems so far.
Has anybody experienced anything similar? Is there some sort of "calling home" that the HH5 does? I presume there's no problem in me not using their router for WiFi!?
Solved!
Go to Solution.

hcharge wrote:
Just seems stupid that the router has to have WiFi enabled to function properly, it's bad enough I have to use it at all.
That's right, but it's because the firmware is now broken by the latest update and turning on the wireless is a fix.
It's not perfect, but it's better than having the Homehub rebooting all the time.
If you found this post helpful, please click on the star on the left
If not, I'll try again

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