Home Hub 5 (type A) Port Forwarding

Does any one know if port forwarding can be set up for ports 8080 & 8081 on the HH5 (type A). Each time I try all I get is this message,
Conflict, The game or application you've selected conflicts with an an application () you've already assigned to anoter device. Please remove the othe applicaion or select the same device.
Port forwarding worked for these ports on HH3 (type B).
Have read the notes BT give for port forwarding, do not seem to work for HH5 (type A), what should I try to do, go back to using modem & HH3 (type B) or request BT to change HH5 (type A) for a type B

this link may offer further help http://forumhelp.dyndns.info/networking/portforward.html
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BT Infinity, Home Hub 3, CCTV, Port Forwarding

Hi,
I have a HH3 on Infinity and have set up my CCTV DVR on port forwarding as per the online guide (by adding a new game/application):
http://bt.custhelp.com/app/answers/detail/a_id/32211
Initially everything works fine when accessing the CCTV via the external unique URL provided by Samsung. But after say a week or so I'm unable to access the CCTV from outside the network. When logging into it on the local IP address it works fine so I know it's not an internal setup issue. But I can't seem to figure out why it would start working fine externally, then suddenly stop?
Would the HH3's device limit have an impact on this?
Any advice would be much appreciated.
Thanks

You need to give the CCTV DVR, a static IP address, as DHCP does not always work properly for very long.
These pages may help, as they deal with one popular system, you should be able to adapt it for your system.
You nedd some form of DDNS service, as your public IP address will change.
Apollo Zeus CCTV - Port forwarding, plus iPad and PC instructions.
A general guide is on this page.
Port forwarding problems
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home Hub Type A Or B

hi all can somebody tell me the differance between the home hub type a and b,i currently have the type a ,and im thinking of getting a type b,because ive heard there much better for online gaming,can someone tell me if this is the case

Hi there,
The type A hubs (of which there were two types with different internals) have something of a reputation for being pretty poor for gaming. The type B hubs have a differnet circuit board to the A types and the firmware is also different.
Not being an avid gamer myself I can't offer first hand advice, but there have been noticeably fewer complaints on the forum since it was introduced.
"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

HH3 Type B port forwarding not working.

Hi there.
I have searched absolutely everywhere for a solution to my problem before posting here. Basically port forwarding isn't working at all on my HH3 Type B router.
I've read all about the problems people have had with the Type A's but as far as I see nobody seems to have a problem with the Type B in regards to port forwarding or loopback.
I've set up port fowarding on many different routers with many different ISP's so I don't think it's something I'm doing, or rather, not doing but you never know.
These are the steps I take when setting up port forwarding:
Firstly setting up my static IP (obviously only needed to be done once) which I've chosen one outside of the routers DHCP range as I've always done in the past. Then I open the router screen, go to Settings / Advanced Settings / Port Forwarding / Supported Applications and click "Add new game or application".
I then enter a name, change "Copy existing game or application" to "No", and then change the "Protocol" to UDP or TCP as needed (also have tried using "Any" too with no luck). Next add a "Port Range" for example 12345 - 12345 then add "Translate To" 12345 - 12345 (port ranges obtained from portforward.com per application) then click "Add" and repeat for additional ports as needed.
Once that is all done, click "Apply" then go to Port Forwarding / Configuration or go to Home Network, select the applicable device and choose the newly added application from the "Port Forwarding" drop down list (and choose applicable device if doing it from Port Forwarding / Configuration). Click "Add" once application is selected.
Add additional applications where needed then finally click "Apply" to store the forwarded ports.
Close router page and port forwarding should be fully setup and working.
That's basically how I would do it anyway, but I also checked on portforward.com and it says pretty much the same and on these forums as well as a few other sites and I see nothing different but port forwarding still isn't working.
In my router "Event Log" it does show "The Port Forwarding entry of [xxx.xxx.x.xx] has been added or modified.".
My Firmware version is V100R001C01B036SP03_L_B. Last updated 19/05/13.
I have no firewall on my pc and the one enabled on the router is set to default but have also tried disabling it. Have tried enabling DMZ as suggested in various places with no luck and have tried changing UPnP settings again with no luck.
So if anybody has any suggestions I am all ears because this is bugging me so much as there are a few applications and games that require port forwarding and are pretty useless without it really.
Thank you.

If you follow the instructions on this page, it should work. Please see note about CG-NAT.
Port forwarding problems
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home Hub Type A new firmware

I note the following message posted by Admin:
Home Hub 3A firmware version 4.7.5.1.83.8.94.1.11 is being rolled out gradually, we started last week. This firmware includes bug fixes for the following issues that have been raised on the forum over the last few months (and longer):
Bug fixes for loopback functionality
Fix for dual boot Windows and Linux Ubuntu machines where previously it wasn't possible to obtain an Internet connection if you switched to Linux OS
Optimisation of Smart Wireless
You'll most likely receive the update before the end of January but we're taking our time with the rollout so it goes smoothly, fibre hubs will be first followed by adsl. We'll come back and update you if it's going to take longer to get everyone's 3A updated.
Whilst any improvements to functionality are welcome, I note that there is no mention of a) correction of the 'time bug', which of course has temporarily gone away since the clocks went went back in October; or b) any corrective action in relation to the mystery of the internittent slow speeds through the Type A's LAN ports i.e. wired speed dropping below 10mbps requiring a hub reset to restore. Any information in respect of these two bugs would be welcome especially the LAN speed issue which appears may be a hardware fault requiring a change to a type B hub!

this post by Stephanie confirms that 10mb problem will be fixed in update - although not mentioned in Stephanie's upgrade post
http://community.bt.com/t5/Other-BB-Queries/HomeHub-3-LAN-speeds-only-10Mb/m-p/691362#M35575
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Home Hub 3 Gigabit Port/Ethernet 4 Not Working

Just before christmas time the gigabit ethernet port on my home hub 3 stopped working.
I tried other cables and there is no connection whatsoever between the gigabit port and other devices, but the other three ethernet ports work fine?
I had it so a cable went from the gigabit port to a gigabit switch which then distributes around the house.
Obviously i'm now using the standard 10/100 ports on the home hub 3 which is fine as the only wireless devices (which would go through the gigabit to the home server) is a laptop.
I was just wondering what would cause this single port to stop working, and if there is a possible fix or if i need to get a replacement hub?
Cheers.
Solved!
Go to Solution.

Try a factory reset of the home hub 3, and if it still does not work, all you can do is ring the helpdesk, and ask for a replacement.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home hub type a or type b

I am after a home hub and there are many for sale. Some are listed as type a or type b what is the difference?

From Wikipedia http://en.wikipedia.org/wiki/BT_Home_Hub
HomeHub v2.0A was manufactured by Thomson Speedtouch
HomeHub v2.0B was manufactured by Siemens' Gigaset division in Germany
PC
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

Home hub 4, opening ports

I am trying o set up my cameras to my I pad, but I need to open ports : 40085, 9001, 18004,
Tried asking bt, but I have to pay to speak with a technician, does anyone know how to help?

Hello,
You could try this LINK

Port Forwarding and Loopback with HomeHub 3B

There have been a number of threads discussing port forwarding and loopback, so I thought it might be useful to summarise my experiences. I have two HomeHub 3Bs on separate lines, one is a standard broadband line, the other is on an Infinity connection. My experience is limited to these two specific devices :-)
Port Forwarding does work but it is "temperamental" and "arcane" in the way you need to set it up. Although I have had it running perfectly, I have also had experiences where the router has refused to "accept" my changes. Tentatively, I put this down to the fact that I was running a Seagate GoFlex network drive on the network and this piece of equipment (definitely a Do Not Buy) was acting aggressively and screwing up the DDNS allocations. But ... YMMV
One definite probllem with Port Forwarding is if you attempt to specify a range of addresses. I have failed to get this to work on both my hubs. In my case I was trying to forward (say) 8021-8022 to 21-22, and the router insisted on forwarding both 8021 and 8022 to port 21. The cure is to set up each port as a separate rule within the same user-defined application.
On Loopback, I know various people have said it doesnt work, but it has always worked fine for me, at both the locations where I have a HomeHub 3B. I use a DDNS service and I can test that my port forwarding is working by opening a Command Prompt window on my PC and typing telnet mydomain.dyndns.web.com 21 or whatever. That command contacts my DDNS host to ascertain my IP address and then (attempts to) connect to port 21.
If port 21 is closed on your router (i.e. you have no port forwarding in place) you will see the message attempting to connect to mydomain.dyndns.web.com... and, after a while that will time out, with Could not open connection to the host, on port 21: Connect failed. If you do have your port forwarding set up correctly then your application will respond in some appropriate mannerr. However, you do need to understand what youre doing, because the response of an application that is expecting HTTP data is simply to do nothing! You will probably get a blank screen. If you type GET / HTTP/1.1 [note spaces] (which is not echoed to your screen, so be careful not to mistype it) you will receive a page of HTTP response data and HTML data. Thus proving that your port forwarding is working.
If you do not have any port forwarding set up at all, you can still test the loopback function by attempting to connect to port 161. This port is open on the BT routers and telnetting to it will result in a blank screen (as opposed to the attempting to connect message).
In summary: loopback works on the Home Hub 3B. Port forwarding also works to a degree but it is temperamental and does have some quirks, like not properly accepting ranges of ports. On this last point, at least, it would be helpful to get an acknowledgement from BT that this is a known fault.

There have been a number of threads discussing port forwarding and loopback, so I thought it might be useful to summarise my experiences. I have two HomeHub 3Bs on separate lines, one is a standard broadband line, the other is on an Infinity connection. My experience is limited to these two specific devices :-)
Port Forwarding does work but it is "temperamental" and "arcane" in the way you need to set it up. Although I have had it running perfectly, I have also had experiences where the router has refused to "accept" my changes. Tentatively, I put this down to the fact that I was running a Seagate GoFlex network drive on the network and this piece of equipment (definitely a Do Not Buy) was acting aggressively and screwing up the DDNS allocations. But ... YMMV
One definite probllem with Port Forwarding is if you attempt to specify a range of addresses. I have failed to get this to work on both my hubs. In my case I was trying to forward (say) 8021-8022 to 21-22, and the router insisted on forwarding both 8021 and 8022 to port 21. The cure is to set up each port as a separate rule within the same user-defined application.
On Loopback, I know various people have said it doesnt work, but it has always worked fine for me, at both the locations where I have a HomeHub 3B. I use a DDNS service and I can test that my port forwarding is working by opening a Command Prompt window on my PC and typing telnet mydomain.dyndns.web.com 21 or whatever. That command contacts my DDNS host to ascertain my IP address and then (attempts to) connect to port 21.
If port 21 is closed on your router (i.e. you have no port forwarding in place) you will see the message attempting to connect to mydomain.dyndns.web.com... and, after a while that will time out, with Could not open connection to the host, on port 21: Connect failed. If you do have your port forwarding set up correctly then your application will respond in some appropriate mannerr. However, you do need to understand what youre doing, because the response of an application that is expecting HTTP data is simply to do nothing! You will probably get a blank screen. If you type GET / HTTP/1.1 [note spaces] (which is not echoed to your screen, so be careful not to mistype it) you will receive a page of HTTP response data and HTML data. Thus proving that your port forwarding is working.
If you do not have any port forwarding set up at all, you can still test the loopback function by attempting to connect to port 161. This port is open on the BT routers and telnetting to it will result in a blank screen (as opposed to the attempting to connect message).
In summary: loopback works on the Home Hub 3B. Port forwarding also works to a degree but it is temperamental and does have some quirks, like not properly accepting ranges of ports. On this last point, at least, it would be helpful to get an acknowledgement from BT that this is a known fault.

New Customer Experience with Port Forwarding

OK, so my OpenReach Modem and HomeHub 3 were installed last week and all seemed OK at first.
A bit of background:
I'm a seasoned IT guy and have a nice network set up at home that caters for my needs (most of the time).
Without going into too much detail, I have my own DHCP/DNS server and I run a Webserver for personal use.
I have Virgin Broadband - which work most of the time.
I've also just had BT Infinity installed so I should always have Internet access no matter which ISP is having issues.
I was hoping to be able to access my webserver externally from either my BT or Virgin. I didn't think this would be an issue.
It still all works fine through my Virgin connection. I use dynamic DNS (no-ip.org) to get to my server.
On the Virgin Superhub - I have DHCP switched off and all my machines (except one at the moment) get the Virgin router assigned as the Internet gateway (via my own DHCP server).
My test machine gets a the BT HomeHub 3 assigned as the Internet gateway (also from my own DHCP server) and I have switched off DHCP on Home Hub.
Before I move onto my issue, I have to say that the above network setup works flawlessly.
The Virgin Router is on 192.168.0.1, The Home Hub is on 192.168.0.2. (subnet 255.255.255.0)
They are on the same network but because DHCP it switched off on both routers - everything is happy.
I can access my Server from the Internet via my no-ip.org address and it all works great.
The issue:
I thought it would be relatively simple to configure the BT Home Hub 3 to access my server from the Internet.
Hmmm. Port Forwarding seems to be the issue. It just doesn't work reliably enough. Sometimes it works, then sometime it stops working. Right now it's not working.
At first I though it was just me, not configuring it correctly. But no.
Then I started reading this forum and found there are reports of issues with port forwarding going back a year.
I don't know if that a good or bad thing - an issue running that long must be on the verge of getting fixed right?
Or any issue running that long without resolution probably has no simple resolution or just isn't a priority (for BT) maybe.
My Question:
(and I think I already know the answer)
Has anyone got a sure fire way of configuring the HomeHub3 so the port forwarding works?
Or should I just throw in the towel now and buy a Dual Wan Router?
One last note:
This morning my Infinity Broadband Speed dropped from
38Mb down/6Mb Up (measured several times yesterday)
to
0.7Mb down/0.3Mb Up (yes those decimal points are in the right place)
And I haven't got a clue why.
I power cycled the HomeHub and it returned to normal. Does this happen to other people?
Cheers
Graeme.
Graeme

Bullitt wrote:
the port on your network is defined by lan ip address and port number eg 192.168.1.10:80
you cannot forward this outbound port twice
There is no "port on my network" A port is associated with a IP address not a network.
My webserver listens an port 80 - requests from the Internet for http are port forwarded by the router (either BT Homehub or Virgin Superhub) to port 80 at address 192.168.0.5 (in my case).
If I am trying to access my webserver from the Internet, I point my browser at the WAN IP address of my router (again it doesn't matter which one - BT or Virgin) and the router port forwards the request to my Webserver. Each router can do this independently.
"you cannot forward this outbound port twice"
As explained above - It's an inbound port not an outbound port.
I appreciate you are trying to be helpful but just telling me something is not possible without explaining why its not possible doesn't really help me.
As I said before, this was working fine, then it stopped working but only when trying to access my webserver via the BT Router. It still works fine from my Virgin Router. I used WireShark and port mirroring on my switch to prove that the Home Hub as stopped port forwarding inbound traffic to my webserver.
This is a problem with port forwarding on the Homehub, not my network setup. Looking at other posts on this forum - I'd suggest I'm not the only one having problems.
To be honest, it's the least of my problems with the HomeHub right now. I'm far more concerned with the fact that twice today I've had to power cycle it because the throughput has dropped from 38Mbit-down/6Mbit-up to <1Mbit-down/<1Mbit-up. It's a known problem, BT are working on it, yet I still am paying full price for a product that should never had made it out of Beta test.
Graeme

IP camera HH4 Port forwarding

I am missing something here! Maybe it is my advanced years (85)
I have 2 IP cameras that I managed to control via Virgin Super Hub but since switching to BT the Home Hub 4 has me confused.
Can someone please give me a step by step example of how to port forward a camera (say) ‘007dwsr’ http:/192.168.1.xx:88.
I am O.K. accessing the hub up to ‘Port Forwarding’ but then what I enter into what box after that I cannot figure out.
I need this to keep an eye on my aged wife.

And this page.
CCTV and IP cameras - port forwarding
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Home Hub 5 firewall rules and TP Link routers

I am not yet a BT customer but am looking to sign up for Infinity and I understand I will get a Home Hub 5 unit ... however I would prefer to use my TP-Link AC1750 which has proven to be excellent with it's WIFI signal. My TP-Link is a cable version, not the ADSL version.
I understand the HomeHub 5 now contains the VDSL modem built in (rather than separate) so I suspect I'll need to hang my TP-Link off one of the HomeHub 5 Gbe ports and disable Wireless on the Home Hub. Has anyone tried this? Do you know if the firewall rules can be set to put my TP Link in a "DMZ" , i.e. no firewall protection, because I'd prefer to do that as my TP Link is a router/firewall combined and it will make it easier for getting my VPN ports working etc.
Alternatively do you know if the cable you would normally plug into the HomeHub5 "Broadband WAN" plug is just straightforward Gbe, i.e so I can put it straight into my TP Link and not use the HomeHub 5 at all?
Thanks
Solved!
Go to Solution.

Keith,
Thanks very much for your reply. So I can't use the HomeHub 5 as a cable modem, but do you know what kind of broadband/WAN connection BT OpenReach provide that goes into the HomeHub? Is that straight-forward Gbe that I could probably plug into my TP Link, as it's designed to take a Gbe connection? (Currently it is connected into one of the LAN ports of my ADSL router/modem/firewall device as I'm still on ADSL but was planning my upgrade to Infinity)
Alternatively, I could connect my TP Link into one of the Home Hub 5 LAN ports, so long as I can designate that port as a DMZ port (i.e. no firewall protection) so that my TP Link will be the only one controlling the firewall rules. Is it possible to make one port, or one device a DMZ device on the Home Hub 5?
Thanks

Home Hub 3

I recently went over to BT Infinity and the engineer who fitted it was unhappy with the HH3 with a very low mbps which he said was lower than my old BT Broadband. He fitted a type 2 Home Hub (type B with a red socket for an Infinity Broadband plug) from his van, this has been giving a reading of 37 to 37.5 mbps download and 7.9 to 8.1 upload speed, it sometimes slows down and a few times has stopped working and needing the reset button pressed but for most of the time it is good.
He left me with the Home Hub 3 which he said to try after a couple of weeks. I have tried it a few times and after a short time the speed drops to sometimes single figures or even stops and it is difficult to get it to reboot. I have tried the phone help line but after a couple of hours it dropped down again.
What I would like to know should I stay with the Home Hub 2 which seems to work Ok, as I am not sure that it the right type and is safe (the engineer said that it was a special HH2 made for Infinity not a normal HH2) to use on Infinity. If I have to have an HH3 on Infinity how do I get the one I have got replaced.
Thanks
Peter
Solved!
Go to Solution.

The HH2 for Infinity is fine.
Call 0800 111 4567 and complain about the HH3 not working. Be polite but firm, and insist on a replacement.
If that is not successful, report the issues to the Forum Moderators here:
http://bt.custhelp.com/app/contact_email/c/4951
They are usually able to resolve this sort of issue.

Connecting Laptop to Home Hub by Wi Fi

Have a BT Home Hub type 2a & run Windows 8.1
Am about to buy my first Laptop to supplement the tower which is connected to the hub by Ethernet cable.
Basic question is how do I get the laptop to connect to the Hub by WiFi
The laptop is a new one so has a wireless connection

There is a help page here http://bt.custhelp.com/app/answers/detail/a_id/9692/~/how-to-set-up-a-wireless-connection
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

BT Home Hub 3 GigE broken?

I just got BT infinity installed today.
All is working fine and getting 70/20 mb speeds, this is when I connect the cable to port 1, 2 or 3. However when I connect the cable to port 4 GigE it just drops connection. I open a dos command and ping a random website and get several timeouts every 2-3 successfull pings. Browser tries to find a website but eventually times out after 30 sec with an error connection problem. Plug it back into any other port and its blazing fast again. Is my home hub 3 GigE port broken and need a new one or is it something else? I have a NAS and really could use the gigabit speeds.
Software version V100R001C01B031SP09_L_B

Hi it sounds like a faulty hub port contact the help line on 0800 111 4567 and get them to send out a repleacement
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Home Hub 5 (type A) Port Forwarding

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