Home Hub Ethernet Connections

Have had the BT home hub 1 for years with 3 PCs connected via Ethernet & USB connections (wireless is useless as house is 170 yrs old with 15 inch thick walls that have defeated all wireless attempts). Now that I have vision there are not enough connections. An alternate provider is offering a similar speed unlimited service with a 4 Ethernet port hub and although it is far cheaper I've always had reasonable service from BT and don't really want to change (Mug?). Is there any way that a further connection can be made from the current hub or does this spell the end to an account I've had for many years?

Have tried the ethernet thru the mains and it is too slow! I have Cat6 ethernet from all four ports on the BT Hub Mk2 and each one terminates at NetGear Gigaswitches providing 4 further ethernet ports on each. Yes that is 16 ports! They are all in use and I find that shifting large Jpegs and large video files around are no problem. As well as the PC's, Printers, NAS drives etc., there is the BT Vision (Freeview), Humax PVR (Freesat), Blu-ray and Freesat TV to contend with. NetGear Gigaswitches (GS605) are very cheap from Amazon at the moment and do not require any setup whatsoever.... having struggled to get Ethernet over the mains and wireless thru floor and walls, I know which 100% dependable route I prefer
OLD MAN ( Three Score + Ten and still going)

Similar Messages

Preempting problems here- BT Home Hub-ethernet cable-Airport Extreme

OK- here is the story so far. Have a summerhouse needing broadband/telephone from the main house. It is 80 metres from the main house and so unable to use WiFi to connect to our BT Home Hub (white from 2006).
The problem we needed to overcome is the distance involved and so laid a telephone cable and an ethernet cable.
First of all the ethernet connection to the BT Home Hub:
It connects fine to the BT station and runs down the garden in its "communications pipe" with the telephone lineto connect the iMac to the internet.
BUT when we tried to reconnect the Netgear (so that the laptops could be used down at the summerhouse) which once worked fine with all the MacBooks etc to this set up it refused to work.
So I dusted off the Airport Extreme and wonder- can this be made to work as a wireless router at the end of an ethernet cable plugged into a BT Home Hub (white)?
Then- does anyone have a clue if there is a phone system in the UK which permits the transfer of calls and intercom usage between handsets where the distance is too great for handsets to communicate wirelessly? Ie use the telephone line? I have an iDect system (swish bit of kit) and can make the handsets communicate with each other as long as they are within range of each other, just not when one of them is down at the summerhouse. Anyone got a solution?

Thank you for that. I understand that if I don't do this the Airport Extreme will keep trying to take over the job, right?
As it happens I haven't got an Admin Utility in my Utilities folder. I have AirPort Disk Utility and an AirPort Utility. I am on Tiger?
OK- having checked the Airport out via the ethernet cable (and without) it is fine- it was once set up as our wireless router (in the chain after a BT Voyager or something like that, one which requires a wireless box if you wanted to use it like that). The computer could see it (and was even connected to it wirelessly at one point) but only one light was ever on on it (the centre one) with the other two flashing intermittently.
At the moment the AirPort has had to be turned off because the BT Hub was not assigning IPs and anyone who came to join the network for a new session (considering we are running 4 Mac laptops...).
What now?
:O

BT Home hub not connected message

We use my wife's XP sp3 laptop wirelessly at home, but when we use it away from home on a 'paid for' wireless providers network (as no BTFon is avaliable at that location), we occasionally get the BT Home hub not connected message come up in an IE page. How can it be turned off, there is no solution in BT FAQs?
Regards
Solved!
Go to Solution.

Just for good measure, I would install another web browser while you still have internet access. Then if you have the same problem, try the other web browser and see if that works.
I noticed that you said it says that the Hub is switched off. This is the message that appears when there is no internet connection at all.
Maybe the WiFi had dropped and there was no signal for a small period of time, then when it went to go to the 'page cannot be displayed' screen it redirected you to the 'hub is switched off' message because it had been cached previously.

TP-Link TL-WA901 & Home Hub 5 connectivity problem

I've just installed a Home Hub 5. Devices connected via Ethernet & Wifi work fine. My Vista PC connected via a TP-Link switch & a TP-Link TL-WA901ND Wireless Access Point can't web browse successfully. Firefox says "The page isn't redirecting properly", IE says "Internet Explorer cannot display the webpage" - for every site I try. I can ping my BT hub OK, I can see the PC from the hub & a directly-connected Windows 7 PC, & I can ping external websites. Any ideas? I've tried changing all sorts of settings without any luck, Googled, etc, & nothing I've tried has sorted it. The same PC & browsers work if connected via Ethernet.
Btw, the connection setup is like this as I've had equipment damaged 3 times from lightning surges via my phone line. The PC connected directly is only temporary until I've resolved the problem.

This is from Keith's help pages. http://forumhelp.dyndns.info/hardware/TP_link/wa701nd/wa701nd.html
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Home Hub 3 - Connection dropping from N to G?

Hello all; I hope someone can help me with this!
I have recently installed the new Home Hub 3 (replacing a Home hub 1). I have it connected by wifi to a Mac which has a built-in 802.11 connection. The reason I changed to Home Hub 3 is that next month I am getting a digital box for the TV which works best using a 802.11 N connection speed.
Normally, the connection is by 802.11 N (I can see this on the Mac SysInfo), and I get a solid 5 bar connection. However, sometimes this drops to 1 or 2 bars, and the wifi speed drops from N to G. When this happens, I cannot change it back to a N speed without rebooting.
Does anyone know what might be causing this? It seems to be random. The computer is not moving, and is only about 12 feet from the Home Hub with clear air in between. Is it likely to be the Home Hub which is causing the change, or the Mac? Is there anyway to "lock" the Homehub to only broadcast on N?
Thanks for any answers.

the only problem changing the BT Home hub 3 wireless channel manually it stops the new software from finding the best channel one of the features of the new hub. they advise this in the product page details (section taken shown below).What i found was to experiment hub positions my example i have 3 story house so i placed the hub on the second floor away from fridge /microwave/ wireless phone etc on the 1st floor. the wireless computers are on floor 2 & 3, it improved reception by 50%. the computer down on floor 1 is connected by ethernet.
Change wireless channel
Your Hub is always monitoring the wireless channel it’s using and if it detects too much
interference it will automatically change to another channel. If you want to manually
change to a channel of your choice, follow the steps below, but this will stop the
automatic channel selection feature.
1 Access Hub Manager by typing bthomehub.home into your web browser.
2 Click Settings.
3 If asked, enter your Hub Admin password. You’ll find this on the bottom of your Hub.
4 In the Basic Settings menu, click Change the wireless channel to avoid interference.
5 Click the Refresh button.
6 Wait a minute for your device to pick up the new channel.
http://btsupport.custhelp.com/ci/fattach/get/1893113/1296055445/redirect/1

BT Home Hub Ethernet

I have a desktop PC connected to the hub wired through a standard 10/100 Ethernet connection.
My printer (HP CM1312NFI) is also connected but is an 10/100/1000 Ethernet connection.
For some reason, it can take upwards of 5 minutes for any print jobs to go through to the printer.
And the Home Hub shows (at times) on the Home Network Screen that neither device is connected despite the fact I may be on the internet at the time!
Any ideas?

sanduk1 wrote:
Hi Banz,
Upshot, can't test your theory and would need Powerline adaptors to transmit data anyway. I still don't get why, when I plug that ethernet cable into the hub, it downs my internet connection.
Thanks again, helpppp!
all the best
steveanddoreen
Possibly poor RF isolation on the Plug Adaptor(s) have you tried switching them round, one of them may have better isolation when near the Homehub than the other one?
Also try to keep all your signal wires away from the Power Wires including making sure that the Homehub power supply is not to close to the Homehub itself.
Once rf type frequencies are fed through the mains supply, isolation becomes a key factor; for both radio waves & direct connections. (tending to degrade broadband performance etc)
"I have this awful feeling someone is watching every move I make (one of my pet hates is router location tagging)." Marvin (A paranoid Android)

Home hub dropping connection

New here so sorry if this is in the wrong place, or if I miss any information. I'll try to be as descriptive as possible.
I've had my bt infinity setup for around a month and a half. The home hub has been connected to an extention socket, and my computers are wired to the home hub.
This was working fine until two nights ago, when the home hub power light started flashing orange. There are no other lights showing on the home hub. The Internet was not working at all at this point, and my computer was saying that 'additional login information may be required'
When I open a browser I'm taken through the diagnostics, but it doesn't correspond exactly to the issue, as the broadband light is not also flashing on my home hub.
Last night I tried moving the home hub to the master socket. This appeared to work for a short time, but before long it was back to the exact same situation as the extention socket. The Internet works intermittently on the master socket.
According to bt there are no faults on the line. I have tried resetting the settings on my home hub also. I have tried calling bt but was on hold for quite a while to their technical team. Any help is much appreciated.

By using the test socket on the master socket, you should be removing ALL of the home wiring. This is to ensure your home wiring isn't the cause of your problems. Should the home wiring be the cause, then you would be charged for an engineer's visit, somewhere around £130 !!!
If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........

BT Home Hub Manage Connections and Bandwidth.

Hello, I was wondering if it was possible to manage connections inside BT Home Hub. I am the owner of the hub and can log in to the advanced settings, I see I can turn the wireless off, is there a way to turn the wireless off for specific devices, but keep my laptop wireless on.
What about turning the internet off for specific wired devices, but keeping my computer on.
Third and final question, is there a way I can manage bandwidth useage?
So I can say to these devices, use 10% of bandwidth, and allow the rest to go to my computer.
Thanks, any information would be very helpful.

The simple answer to both your questions one and three is not with the HomeHub - and you might have difficulty finding a router designed for home use that will do both.
You should be able to restrict access to the internet on a machine by machine basis using the parental controls.
"To forbid us anything is to make us have a mind for it."
-- Michel de Montaigne, Essays, 1559

Home hub hijacks connection

How do you stop the hub presenting a web page when the connection is dropped?
It makes it hard to detect when the connection is awol and also stuffs all the urls in browers.

Only Home Hubs can provide a BT FON hotspot. If you use another modem then you simply won't be a hotspot (although you can still subscribe and use other hotspots).
It can be tricky to opt out of BT FON. I had to have moderator assistance to permanently disable it as it caused no end of problems with my Broadband Talk.

IPad lost home hub wireless connection

Our iPad has stopped connecting wirelessly to our Home Hub 3 whereas it worked perfectly before and an iPhone still connects OK. We've tried the Helpdesk advice of isolating BTWiFi and BTWiFi-with-FON by using "Forget This Network" but it still brings up the message "Unable to join the network BTHub3" etc. Any ideas?
Solved!
Go to Solution.

Carry out a factory reset of the Homehub by pressing a pin into the red recess on the hub for about 20secs. When connecting the iPad use the PASSKEY found on the homehub or the pull out card that came with the hub. Do not use your email password or any other passsword.
See this link for how to connect:
http://bt.custhelp.com/app/answers/detail/a_id/35889/~/how-do-i-connect-an-ipad-to-my-bt-home-hub%3F

Infinty 2 & Home Hub 5 Connection Issue

Hi,
This afternoon our HH 5 lost wifi connection. My wife rang BT and a line/speed test was attempted, but wouldn't work.
After 50 minutes of attempting tests, a new Home Hub was ordered.
The lights on the hub go from orange to blue alternating with a orange steady broadband band light. Even when the light remains blue there is no internet connection.
I have carried out a reset, turned it off etc, all the usual stuff.but nothing. I have a fault reference but not sure if anything is being investigated. We rely on this connection for working, so this is very annoying. Currently connected to my mobile.

Hi,
The Hub has made no difference. We had a major fault in our local area. Since the connection has been repaired my speed has been very very poor.
Prior to the fault i was getting 40-50Mb normally. I am now getting 9Mb if I'm lucky, it fluctuates between 2-9Mb. When I am paying for the fastest service available this is pretty poor. My mobile signal is running at a download speed of 20Mb!
We have an engineer coming out on Monday, hopefully he will be able to help. The help desk have been little or no help at all. Firstly sending out a new router, when I had already told them that others in the area where experiencing issues, and they couldn't even carry out a line test. Then when I contacted then ref the slow speed, they asked if I had plugged my router in to the wall socket.....!
Wait and see what happens.

Samsung Galaxy Mini Home Hub 2 Connection Problem

My Galaxy Mini is connected to my home hub but I cannot access the internet.
I have other mobiles connected with no problems.
The phone is fine on other wifi connections.
Anyone have any idea whats wrong?

seafront123 wrote:
My Galaxy Mini is connected to my home hub but I cannot access the internet.
I have other mobiles connected with no problems.
The phone is fine on other wifi connections.
Anyone have any idea whats wrong?
Hmm, my lad also has the same phone with no issues connecting to my HH2 or HH3
(my hubs however are not set how they come delivered)
When it's connected to the hub, with the phone switched on, remove the battery, then re-insert and power up and then allow the phone to re-establish the connection.
(some phones can and do fail to 'talk' to your mobile operators servers, thus creating issues like this. rebooting should start the handshake process again)
Does it now connect?
Failing that you could adjust the hub's settings to something like this:
Change the hubs SSID (BTHomehub2-****) to something simple like hub2
Initially leave the wireless interface type at b/g/n (works for me) or just b/g
Try a different wireless channel - though the other devices would also be flaky
Try using just WPA2 (mines set to this) or just WPA
You could try changing the wireless key from it's default - though all other devices would then need to be reconnected.
Have you checked to see if it's up to date using Samsung Kies?
Hopefully any of the contributions above will cure it, if not I'm sure the guys on these forums will assist you further.
-+-No longer a forum member-+-

Infinity 2 BT Home Hub 3 connection dropping issue...

Hello,
For over 2 months now I have been experiencing problems with our Home Hub 3 restarting and dropping the connection.
It car happen up to 6 times an hour or may be OK for up to 12 hours.
We have had 3 new HH3 routers, three engineer visits, numerous speed checks, line checks (all OK) and calls to 08001114567. As of today nothing has resolved the issue.
I have changed channel, have Openreach Modem & HH3 powered via a UPS, all connections have been checked and all leads changed. I have now lost all confidence in both Level 1 & Level 2 helpdesk. I am considering buying a non BT router to see if that overcomes the issues, but I don't see why I should have to, as I pay for a service from BT which I am not receiving.
Can anyone offer any advise.

HarrisonStephens infinity does not use ADSL filters just a filtered master socket installed by Openreach when infinity is installed
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Home Hub 5 - Connection dropping several times dur...

Hoping someone wiser than me in matters of broadband can help!
Like others here since having BT Infinity installed in December, I have been plagued with connection problems. We did have an engineer out in Feb who replaced the main socket and it was marginally better. In the last 6 weeks my connection has been dropping several times a day and it's getting very annoying. THere isn't a problem with speed, etc when it's working but it just keeps dropping. Here's the data from the helpdesk page on my home hub manager. Have just noticed that the last update of the firmware was 20/01/15 so am wondering if this is problem as I know there was an update being rolled out back in February for the 5A hub?
Any advice as to how to facilitate that? I have just reset the router but nothing seems to have changed
1. Product name:
BT Home Hub
2. Serial number:
+068543+NQ43144404
3. Firmware version:
Software version 4.7.5.1.83.8.204 (Type A) Last updated 20/01/15
4. Board version:
BT Hub 5A
5. DSL uptime:
0 days, 00:27:36
6. Data rate:
9995 / 39993
7. Maximum data rate:
16662 / 50220
8. Noise margin:
10.0 / 9.5
9. Line attenuation:
22.6 / 18.7
10. Signal attenuation:
22.8 / 20.2
11. Data sent/received:
2.4 GB / 9.4 GB
12. Broadband username:
[email protected]
13. BT Wi-fi:
Yes
14. 2.4 GHz Wireless network/SSID:
BTHub5-6QTN
15. 2.4 GHz Wireless connections:
Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security:
WPA2
17. 2.4 GHz Wireless channel:
Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID:
BTHub5-6QTN
19. 5 GHz Wireless connections:
Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:
WPA2
21. 5 GHz Wireless channel:
Automatic (Smart Wireless)
22. Firewall:
Default
23. MAC Address:
c8:91:f9:4b:02:d0
24. Modulation:
G.993.2 Annex B
25. Software variant:
AA
26. Boot loader:
1.0.0
Thanks in anticipation !

I would turn off smart setup http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
I would then split the networks http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1
I would then change the lease time in the hub from 1 day to 21 days
see if that helps
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Home Hub Ethernet problem

I have the old white Homehub with software version 6.2.6.E
I have been having an intermittent problem which is now happening everyday.
My homehub is left on the whole time. During the day laptops can connect to it with wireless. When I come home in the evening and turn on my PC, which is connected to it by ethernet, the PC does not connect. It does not see the connection. If I turn off the Homehub and then turn it on again then, when the Homehub has settled down the PC does connect.
I think that the Homehub must be at fault. The call centre suggest that my Ethenet cable or my network chip are at fault. suppose that I can change the cable and see if it makes a difference but has anyone come across this problem before? What is the likely cause?

A few things to try:
When your wired PC fails to connect, open a command prompt and type
ipconfig
The IP address should be 192.168.1.xx
where xx is a number between 64 and 254
If you see
169.254.x.x
then this is a private address and eiether your computer (probably Vista or XP)
has failed to receive a DHCP address.
If you see network unreachable or 0.0.0.0
then this is also a network failure.
You should be able to simply unplug the ethernet cable, wait 10 secs
then reconnect or at a terminal
type ipconfig /renew
Do you shut down, hibernate or put the wired computer on standby?
Also what version windows are you using?
It could be a power management issue, that the ethernet card is in sleep
state and not properly initialized.
If its Vista (which is slow anyway) then it could be a number of issues
You can also try using the alternative ethernet port of the white home hub

Home Hub Ethernet Connections

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