HOME HUB - EVENT LOG - TECHNICAL HELP PLEASE
Hello. I am trying to investigate why my BB usage is so high and have come across some recorded event entries in the 'event log' which I would like explained. Is there an expert/moderator who can help please? What I am trying to establish is whether these entries could mean that there are outside users, using our broadband via P2P/Skype etc?. Many thanks. n.b None of the names are known to me.
VOIP: [2.0A] [john] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [john] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [daniel] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [daniel] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [Amanda] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [Amanda] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [andrew] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [andrew] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [jennifer] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [jennifer] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [newuser] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [newuser] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [computer] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [computer] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [calvin] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [calvin] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [charles] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [charles] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [paul] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [paul] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [dave] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [dave] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [steve] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [steve] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetusers] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetusers] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetuser] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetuser] [-] REGISTER - SIP message received
Ditto - http://community.bt.com/t5/BB-in-Home/I-guess-this-is-not-normal/m-p/12705#M7403
(note this was on 03/04/10 after I had manually turned OFF BBT).
IanC did provide a plausible reason on the above link
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Similar Messages
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HOME HUB - EVENT LOG - Help with translation pleas...
Have just found the event log on the Home Hub and am trying to uderstand what it is telling me. For today, there are many similar entries such as copied below;
VOIP: [2.0A] [XXXXXXXX] [FXS DECT1 DECT2 DECT3 DECT4 DECT5] 200 OK - SIP message received
VOIP: [2.0A] XXXXXXXXX] [] 501 Not Implemented - SIP message sent
VOIP: [2.0A] [kas] [-] REGISTER - SIP message received
Could someone please give me some idea what these entries relate to?
Thanks
EDIT; On reflection, I think the following are better examples of my concern that someone may be hacking into our hub / broadband or does the ' not implemented ' comment mean that the security has kicked in and rejected the attempt?
VOIP: [2.0A] [john] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [john] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [daniel] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [daniel] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [Amanda] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [Amanda] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [andrew] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [andrew] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [jennifer] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [jennifer] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [newuser] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [newuser] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [computer] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [computer] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [calvin] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [calvin] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [charles] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [charles] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [paul] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [paul] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [dave] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [dave] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [steve] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [steve] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetusers] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetusers] [-] REGISTER - SIP message received
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetuser] [] 501 Not Implemented - SIP message sent
13:31:32 16 Aug
VOIP: [2.0A] [tsinternetuser] [-] REGISTER - SIP message receivededit the post as you're showing your VOIP number (If your BBT number starts 01).
AFAIK it's something to do the hub phone set up BUT I'm not too sure.
DECT 1 to 5 (5 handsets can be registered)
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Stuck on apple logo and Home button doesn't work, help please?
Well, I dropped my iPod Touch 4g by accident and since that day, the home button hasn't really been working that well. Its very hard to use since you have to press it in really hard to get it to work and sometimes it doesn't even work at all. Anways, I was skyping with my girl and I didn't notice that I had to charge the iPod and it died on me so I was like what ever its normal and started to charge it. When it turned on, it got stuck on the Apple logo and its been there for more than a day now? What can I do? I know about the Press Home + Sleep button together but the Home button doesn't work at all anymore. I tried everything really. I tried to connect it to itunes and see if I could restore it but it won't recognize it no matter where I connect it. Tried it on 3 different computers and none worked at all. I can't take it to an Apple store since there isn't any close to where I live and I really don't have anyone to take me there. So is there any other solution to fix my problem at home? or is it messed up completely? Someone please help me
I have this same issue. But also, it isn't just that the lock/home button stops working, all buttons stop working. Even if you switch it to silent sounds are still played. I just got my iphone Thursday. Went to school the next day and pulled it out, it happened while it was locked I guess because my screen was black and I couldn't do anything! Thought it died already! This was around 12. Finally I pulled it out of my pocket again at around 3 and it showed the Apple logo and acted like it had just started back up. Which is what always happens after I get stuck playing a game or something. Help please, has happened two or three times just today.
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What deleting all data and restoring settings but then the black screen and white spinning wheel came on and has been on for 3hrs +. My home button also doesn't work so I can't do the whole home/power button restart thing. Please help asap!
Hi there Swapnil_Pandey,
In order to address the other issues, we first need to address the hardware issue with the home button. Please take a look at the article below for more information on your available service options.
iPhone: How to find your iPhone repair options in the United States
http://support.apple.com/kb/HT5866
-Griff W. -
Firefox worked fine last night. No changes/downloads but today it keeps crashing when opening. I downloaded new 3.6 version for mac but same problem. Tried to open in safe mode by going to the terminal and typing /Applications/Firefox.app/Contents/MacOS/firefox -safe-mode but nothing happens. Tried to see my crash reports as per the mozilla (/Library/Application Support/Firefox/Crash Reports/submitted) but the folders don't exist.
Crash report reads:
Add-ons: {7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.11
BuildID: 20101012104758
CrashTime: 1288214674
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1287680805
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 726
StartupTime: 1288214672
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.11
This report also contains technical information about the state of the application when it crashed.Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem. -
My Home sharing stopped working randomly. help please
I have tried everything.
I first started with the basics. Turning off home sharing on all devices, and turning it back on.
Still no go.
So, then I tried deauthorizing/reauthorizing computer with library. Nope.
next I restarted my entire network and all devices.
Still not working.
Next I updated my router firmware. nope.
I disabled TCPIPv6 on my computer with the library.
Next I restarted the bonjour service.
Finally, I reinstalled Itunes entirely.
ABSOLUTLY NOTHING has fixed this issue. I am going crazy. Home sharing still refuses to work.
Please help!Just fixed it.
While home sharing was turned on in preferences, I guess that was a gigantic lie.
I had to pres Alt, then go to file, home sharing and chose turn on home sharing.
Again, in the preferences section, it was on, but aparently, it actually was not. I hope this can help someone else.
2 hours of my life wasted.
You'd think a company that prides itself on being user friendly wouldn't make this so rediculious. -
Problems with BT Home Hub Phone 2.1 help!
I've been having problems with my Hub phone 2.1 handset for weeks now. A catalougue of woes: 1. It doesn't ring properly with incoming calls- It starts to ring but then there's a horrible highpitched feedback noise and then the handset resets itself. Impossible for people to reach me. I have to call everyone back. 2. It doesn't charge properly. It makes the "bleep" noise when placed on the cradle but stops charging after a few moments. Sometimes it makes the bleep at random times. Often the phone has been on the charging cradle all night but will cut out during a 5 minute call because the battery is flat as a pancake! Which leads to... 3. The phone will cut out at random times during a call (even if the battery is showing full). There's the horrible feedback noise and the phone resets itself again. This happens whenever I use speaker phone too. The Hub and handset are less than two years old and broadband and all the rest of it seem absolutley fine. It's just the handset. Any advice please? Thanks! )
Change the rechargeable batteries, sometimes they don`t last very long, their capacity reduces and there is not enough power to operate the handset properly.
Try to find ones with a higher capacity, as they do seem to work much better. I have four hub phones, and the original batteries lasted about a year. The replacements I fitted are fine.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
After new hard drive, Leopard installed, cannot log in - Help Please!
The local Apple store installed a new hard drive and Leopard on my G5 desktop yesterday. I attempted to restore my applications and documents, using Time Machine from my external G-Drive but am getting the message "you may need to enter the name and password for an administrator on this computer to change the item (Turbo Tax Premier 2007)". I also tried to install the application iWork which I purchased and it too would not let me because it was asking for a password. I typed my old password and user name that I had given to the Apple store (they asked me for it) but it was not accepted or recognized. Should I return to the Apple store and let them do this for me, or is there a reason my password and user name is not being recognized? Also, I do not have the Leopard DVD that they installed from to make any changes or reset the password (I have the original Leopard that I purchased when it became available but hesitate to use it since it caused my Mail App to become corupt which was the reason I went to the Apple Store in the first place as my other Leopard applications and system seemed to be working ok - but when they attempted to reinstall the OS, that's when they called me and said I needed a new hard drive since the attempted installation failed.) Sorry about rambling on, but wanted to give you as much info as possible about my situation and would appreciate any suggestions and help.
Will I have to reinstall all my applications such as Quicken, TurboTax, iLife, ect or should they be restored from my G-Drive? I'm worried about loosing my "documents" as they were created using the older "Appleworks" application; that's why I purchased iWork, to transfer them to.
Thanks again.
CharlesJust thought I'd refresh my recent post to see if any of you current viewers might have a suggestion as how to fix my problem with the "log in". I really appreciate any ideas on this subject.
Thanks,
Charles Adam -
1) What does the contents of aserverlist.txt look like? It should be one server name per line and no blank lines.2) Correct. don't use format table inside the script. It messes things up.
Powershell$computers = Get-Content "\\server\IT\!Utilities\powershellcommands\aserverlist.txt";foreach($computer in $computers) { Get-EventLog -ComputerName $computer -LogName System -EntryType "Warning" -After (Get-Date).Adddays(-1) | Select-object MachineName, Index, TimeGenerated, EntryType, Source, InstanceID, Message}Re your query1. Good - that's helpful.2. Exactaly what did you try? Please profivide the exact syntax you used. What errors if any did you get.3. So do a bit of debugging. RUn the 1st line and look at what is in the $Computersd array, Then work through the loop computer by computer seeing what the Get-Eventlog produces. I'd cut out the pipe to Format-Table initially just to get things working.You have not provided enough information to give you a clearer answer.Also, next time you post code, please use the tool in teh tool bar. It woudl have made yoru code look like this:Powershell$computers = Get-Content "\\server\IT\!Utilities\powershellcommands\aserverlist.txt";foreach($computer in $computers){Get-EventLog -ComputerName $computer -LogName System -EntryType "Warning" -After (Get-Date).Adddays(-1) | Format-Table -Wrap -Property ...
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I had my old Mac with filevault protected so I disabled the filevault to remigrate my info. but when I srtarted using the migration assistant it is taking too long time looking for computers with no more progress...so I can´t remigrate and of course the new mac air does not allow me log in.
All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.
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Home hub 5 log entries what do they mean ?
Just wondering what these entries are as after these events it rebooted hh5 and my speed changed from 63 down to 59 down
(76366.460000) CWMP: session completed successfully
04:47:37, 06 Dec. (76366.220000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
04:47:32, 06 Dec. (76361.210000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
04:47:32, 06 Dec. (76361.200000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
04:47:29, 06 Dec. (76358.560000) WAN operating mode is VDSL
04:47:29, 06 Dec. (76358.560000) Last WAN operating mode was VDSL
04:47:28, 06 Dec. (76357.650000) PPP IPCP Receive Configuration ACK
04:47:28, 06 Dec. (76357.630000) PPP IPCP Send Configuration Request
04:47:28, 06 Dec. (76357.630000) PPP IPCP Receive Configuration NAK
04:47:28, 06 Dec. (76357.610000) PPP IPCP Send Configuration ACK
04:47:28, 06 Dec. (76357.610000) PPP IPCP Receive Configuration Request
04:47:28, 06 Dec. (76357.610000) PPP IPCP Send Configuration Request
04:47:28, 06 Dec. (76357.610000) CHAP authentication successful
04:47:28, 06 Dec. (76357.480000) CHAP Receive Challenge
04:47:28, 06 Dec. (76357.480000) Starting CHAP authentication with peer
04:47:28, 06 Dec. (76357.480000) PPP LCP Receive Configuration ACK
04:47:28, 06 Dec. (76357.460000) PPP LCP Send Configuration Request
04:47:28, 06 Dec. (76357.460000) PPP LCP Receive Configuration Reject
04:47:28, 06 Dec. (76357.440000) PPP LCP Send Configuration ACK
04:47:28, 06 Dec. (76357.440000) PPP LCP Receive Configuration Request
04:47:28, 06 Dec. (76357.440000) PPP LCP Send Configuration Request
04:46:34, 06 Dec. (76303.240000) CWMP: session closed due to error: Could not resolve host
04:46:34, 06 Dec. (76303.220000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
04:46:34, 06 Dec. (76303.210000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
04:46:03, 06 Dec. (76273.020000) CWMP: session closed due to error: Could not resolve host
04:46:03, 06 Dec. (76272.970000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
04:46:03, 06 Dec. (76272.960000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
04:46:03, 06 Dec. (76272.770000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
04:45:58, 06 Dec. (76267.520000) PPP LCP Send Termination Request [User request]
Any ideas would be appreciated thanks ?Any ideas anyone ?
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Hi, I'ver just taken delivery of my HH5 replacing my HH3. I'm not wanting to disturb the cabling to much !!!. My existing white modem is installed (close to my telephone socket) but quite a distance from the existing HH3.
The cable supplied with the new HH5 is not long enough to reach the location I require the HH5 to be situated.
Can I purchase a longer cable (this needs to be at least 4 meters long) if so would anyone know what spec I would require and the name of the ends (eg RJ45's RJ11's). Also would the length affect broadband speeds.
Thanks in advance.
Ddaza1965 wrote:
Hi, I'ver just taken delivery of my HH5 replacing my HH3. I'm not wanting to disturb the cabling to much !!!. My existing white modem is installed (close to my telephone socket) but quite a distance from the existing HH3.
The cable supplied with the new HH5 is not long enough to reach the location I require the HH5 to be situated.
Can I purchase a longer cable (this needs to be at least 4 meters long) if so would anyone know what spec I would require and the name of the ends (eg RJ45's RJ11's). Also would the length affect broadband speeds.
Thanks in advance.
D
Hi there,
What I suggest you do is simply buy a new ethernet lead in the required length and connect one end to the LAN1 port on the white OpenReach modem and the other to the WAN port on the HH5.
There's a few listed on amazon, here.
Also, to answer your question, the length of the cable will not affect your speed.
I hope this info helps. -
Does anyone know what the codes stand for?
I have been having problems, here is an example. Any ideas??
Feb 3 08:57:05 2011
( 4955.810000) RTNL: Received ERROR reply 'No such process' for message type 0x19
Feb 3 08:37:38 2011
( 3789.080000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Feb 3 08:37:38 2011
( 3789.080000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Feb 3 08:37:38 2011
( 3789.080000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Feb 3 08:37:38 2011
( 3789.080000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Feb 3 08:22:38 2011
( 2888.880000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Feb 3 08:22:38 2011
( 2888.880000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Feb 3 08:22:38 2011
( 2888.880000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Feb 3 08:22:38 2011
( 2888.880000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Feb 3 08:22:08 2011
ERR 2011-02-03T08:22:08Z cwmp: mt_cwmp: session error: Could not resolve host
Feb 3 08:22:06 2011
( 2857.000000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Feb 3 08:22:06 2011
( 2857.000000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Feb 3 08:22:06 2011
( 2857.000000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Feb 3 08:22:06 2011
( 2857.000000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Feb 3 07:36:05 2011
( 96.000000) WGET: Error connecting to host https://pbthdm.bt.motive.com/cwmpWeb/CPEMgt (66.193.112.93:443)
Feb 3 07:35:28 2011
( 78.370000) RTNL: Received ERROR reply 'No such process' for message type 0x19
Feb 3 07:35:13 2011
ERR 2003-01-01T00:00:45Z cwmp: mt_cwmp: session error: Could not resolve host
Feb 3 07:34:53 2011
( 43.330000) danube_dsl_ioctl:88: Failed ioctl 250 errno 22
Feb 3 07:34:53 2011
( 43.330000) danube_dsl_ioctl:88: Failed ioctl 255 errno 22
Feb 3 07:34:53 2011
( 43.330000) danube_dsl_ioctl:88: Failed ioctl 290 errno 22
Feb 3 07:34:53 2011
( 43.330000) danube_dsl_ioctl:88: Failed ioctl 270 errno 22
Feb 3 07:34:36 2011
( 26.430000) DVA started
Feb 3 07:34:35 2011
( 25.300000) sys_if_stats_reset failed for atm0You're on a long line and your connection looks to keep dropping? Your profile is low, but with 3 -5 days uninterrupted connection that should rise to 1000kbps (1meg). First of all we need to solve your dropping connection, your output power also looks worryingly low.
Can I ask what type of master socket do you have?
Regards Edd
Check your Line
BT Speedtester -
I need to know how to rest my iPod when it won't conner to iTunes and says its disabled.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
A while ago I noticed these entries in the Hub Event Log.
At the time there were no active PC's powered on. What does the entry "[CWMP] Connection Request NOT ALLOWED." indicate? It appears that a warm reset was trigered.
Who was Lua user in "SYSTEM reboot by Lua user"?
00:00:29 1 Jan WIRELESS interface turned on.
00:00:27 1 Jan usbmgr: start 0.4.8
00:00:19 1 Jan KERNEL Warm restart
04:16:34 7 Dec KERNEL Controlled restart
04:16:34 7 Dec SYSTEM timed reboot triggered by timeout
04:16:24 7 Dec FIREWALL event (1 of 37): created rules
04:16:24 7 Dec PPP link down (Internet) [86.130.16.75]
04:16:18 7 Dec FIREWALL replay check (1 of 1): Protocol: ICMP Src ip: 86.130.16.75 Dst ip: 62.239.169.176 Type: Destination Unreachable Code: Port Unreacheable
04:16:18 7 Dec VOIP: [2.0A] [***********] [FXS DECT1 DECT2 DECT3 DECT4 DECT5] REGISTER - SIP message sent
04:16:17 7 Dec DHCS server went down
04:16:17 7 Dec FIREWALL event (1 of 7): deleted rules
04:16:15 7 Dec SYSTEM reboot by Lua user
04:16:15 7 Dec CONFIGURATION saved by TR69
04:15:44 7 Dec [CWMP] Connection Request NOT ALLOWED.
PeterCWMP is BTs remote configuration system which is used to change certain settings within the home hub, for some reason it forced a restart.
It may be worth resetting the home hub to factory default, as the configuration may be corrupted.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
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