Home key not working

My home key is not working well.  I have to push it numerous times to exit a page.  I called Apple Care last night.  Unfortunately,  my support representative was more concerned with selling me an extended warranty than actually trying to help me.   I even asked to speak to a manager and she refused.  After much discussion she agreed to help me trouble shoot the problem, then my call dropped...which I was never called back though Skylar ( my representative) had my contact number.  I called Apple care again, got another representative (this one a little more sane than Skylar), she walked me through the process of re-setting my phone, which took the rest of the evening to re-load.  After all of that, the home key is still not working properly.  Thanks Apple.   As I was told numerous times last night I will have to pay for a new phone, full price.  I will buy another phone...but it won't be an Apple iPhone that's for sure. 

I would still take it in to an Apple store, kindly explain your situation, especially your call before your warranty expired, and see what they can do.  I wouln't be surprised at all if they replaced it.

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