"Home Media Network Hard Drive - Cloud Edition": what is it?

I have a "Home Media Network Hard Drive - Cloud Edition".
I want to update the firmware (actually, I already did, but may have made a mistake).
When I go to the support page https://lenovo-na-en.custhelp.com/app/subproduct/p/1031 I find that there are two choices that have names similar to my unit's, but not identical.
Is one of these actually the same as my model?  If so, which?  If not, how do I get support for my model?  Why isn't this clear?
PS: These names are awkward, long, and confusing.  So long that I could not put all of them in the Subject.  Too late to change them now.
Solved!
Go to Solution.

Hello HughR
See the below hotlinks for a picture confirmation of each device.
If the Home Media (Network Hard Drive) Cloud Edition (HMNHDII) is your device, then you would want to follow the firmware update guide from here.
If you have the Home Media Network Hard drive (HMNHD) then you should follow the firmware update guide from here.
From your post it seems you have the Home Media CE, the second generation of home media NAS.  The " Home Media Cloud Edition " link would be the correct link to access the support page for the device.
The names are long, hence the abbreviation from "Home Media Network Hard Drive - Cloud Edition" to just "Home Media Cloud Edition"
Hope this all helps!
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

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