Home Network and Home Group with HH3

Can anybody help me with this. My families various computers (win 7 and apple) and access the internet OK but none can see the other on either the Network or on the HomeGroup. All have same workgroup name. The HH3 manager can see all the computers and their mac addresses but for some reason is not allowing them to communicate together. BT Broadband  Help shows the wired computers and the pc that is running the help but none of the other wireless pcs.
Next step it to disconnect the HH3 box and plug in a DLink box I have but I would rather get the HH3 to work since I am paying for it. BT say that they do not support home networking!

If any are on wireless, I would check the firewalls to ensure they are not showing the wireless as a public network. I use Kaspersky and it always seems to set the wireless as public and therefore limits access/use etc.

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