Home Page configuration in ICWC

Hi,
We are implementing CRM 2007 Interaction Center scenario.
I have a workcenter for Home Page (workcenter SRV-HOME) in the Interaction Center. The Home page has these blocks (My open tasks, Appointments, Create, Reports, Workflow etc). My question is how can I get data populated in these blocks? (eg: list of Tasks under my Open tasks)
I'm creating tasks through Service Orders and tasks with Open status should appear here. But they are not! Am I missing any configuration?
Thanks,

Yes, I'm logged in as IC Agent and I'm also the Employee Responsible on Service Order. I'm creating task with 'Open' status.
Still I'm not able to see them on Home Page

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