Home phone blocks my cell phone?!?
For some time when I call my home phone number on my cell phone, my home phone blocks me. It doesn't do it with any other phone. Could there be something on my cell phone that blocks me from calling that number?
What do you hear when you call?? Any message or error code??
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Anyone know how to get your landline home phone to ring when your cell phone rings...I have no cell service in my house!
When you are on your way home, you can forward your calls to your home phone. Cancel forwarding when you get to an area with service.
*72-xxx-xxx-xxxx with the x's being your home phone #.
*73 to cancel.
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Why won't my Razr Maxx ring when called from my home phone or the other cell phone (I-phone) on my Verizon account?
Hi Ruth:
Thanks for reaching out to me about this issue.
This has been happening since I got the phone a couple of years ago.
I did not realize that my home land line and my wife's cell phone
always go straight to voice mail until my wife pointed it out to me
several months ago. Is there a setting I can adjust?
Yes, I can make calls to our home land line and to her cell phone
without being diverted to voice mail.
Any advice you might have would be most welcome.
Thanks.
Greg Bostwick
On 12/22/14, Verizon Wireless Customer Support -
Home Phone Automatically Forwarding to VZW Cell
My Comcast land line home phone automatically forwards to my new VZW Samsung S5. This was not happening before I got the new smart phone. Turning off call forwarding on the land line using *73 does not stop the forwarding.
When I first got the new S5, one of the set up screens asked me to enter my home phone number, which I did. I suspect this has something to do with why the home phone is now automatically forwarding to the cell.
Any ideas on how to turn this off?
Thanks.RichmondTarga,
That seems to be a strange issue that is going on. Let's route these calls to the right number. Do you have a Comcast application on your device at all? When it was asking for your home phone number do you remember what section the setup process you were on? Please keep us posted.
KevinR_VZW
Follow us on Twitter@VZWSupport -
I use my cell as my home phone and the GE Gateway worked fine with my old LG flip phone. I have been unable to get the IPhone 4 to connect.
It sees the GE21518 and connects for 1/2 second but then goes to not connected. I have a Motorolla T505 in the car as a hands free Bluetooth and that seems to be working OK. Anyone have experience with the GE Gateway or other suggestions. Thanks!I use my cell as my home phone and the GE Gateway worked fine with my old LG flip phone. I have been unable to get the IPhone 4 to connect.
It sees the GE21518 and connects for 1/2 second but then goes to not connected. I have a Motorolla T505 in the car as a hands free Bluetooth and that seems to be working OK. Anyone have experience with the GE Gateway or other suggestions. Thanks! -
Well known scam called my home phone from a Skype ...
Hi,
Recently I have been contacted 2 or 3 times a day at my home phone number from 'Computer Maintenance Department' or 'Windows Department', claiming my computer was sending them error messages. The latest phonecall came from Skype number 001 956 460 5604.
This is a well known scam where the perpetrators aim to convince their victims that their computer has a virus and then persuade them to allow remote access in order to 'fix' the problem.
As this came from a Skype number, how do I go about reporting this?Let me add to my earlier response. DO not even attempt to discuss this matter with comcast or their techs. They simply are unaware of the problem and can do nothing to fix it. Call Neustar at the number I gave you in ealrier post.. Tell them the problem and either have them delete your cellphone number from their data base or set the caller id to show city, state and your number. Deletion is probably better. Tech at Neustar did this told it would take effect in two hours and the problem was gone in 5 minutes. I am sick and tired of disconnects, talking to techs at comcast who barely can speak english, mumble, one told me today to go to the website and disable call blocking from my cell then call home and then reenable it after making the call. LMAO! Yeah, while driving down the road. This afternoon I got a call from a rather arrogant tech who didn;t want to hear the problem, didn;t undertand the problem and tried to blame the problem on my cell service. No problem when I call anyone outside of Comcast and it was corected once before . So the problem is with your cell phone number listing at Neustar. Since Comcast uses Neustar for their caller id numbers they should be be able to delete or correct entires but apparently cannot. Good Luck, my days with comcast are limited.
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Have had Wireless Home Phone connect device refreshed and updated three times since I purchased it in September 2014. Last tech I worked with on it initialized an NRB to check the network. I checked the location of the tower, which is less than one mile up the hill with clear line of site. The device always has two antennas on it. The device is great when it does work, but most of the time it rings three times and then jumps to an automated message saying the person I am calling is not available. I've actually gone up there several times to try an fix the device, but always end up calling a Verizon tech who has me unplug it, pull the battery, and they do some network stuff and then we turn it back on and it works. After the last time on 10/02/14, I called it and got the message. I drove up there, 100 miles one way, and called it while standing in the room. Got the same message. I picked up the phone, heard a dial tone and dialed my phone and it range through. I hung that phone connected to the device and call it using my cell phone. It rang through. I went home and tried to call it the next day. Again it did not ring through and I got the message after three rings. I call another phone at the facility and had them call me on my mom's phone and it is fixed it again. The fix last for a day or two and then it's broken again, like it is today. If it's a network problem then it must be fairly close to the area because no matter what we do it fails again. So much for the 99.98% reliable. This thing is a piece of junk!
I purchased this device and put it on my plan so that my mother who we placed in a home at 96 years old would have a phone connection that she could use and wouldn't flip her out. My family and her family has not been able to faithfully connect with her at this critical time in her life. I am giving Verizon 10 more days to figure this out and then I am going to ask for a total refund not to mention how much time and travel I have put into this piece of junk. Either the home connect transceiver is broken or the network is broken. Why should I pay close to $70 for a service that has not worked more than several days out of 35 days? Also I have spent close to three hours on the phone with decent technical people, but it's my time. I should send Verizon a bill for every time I have gone up there to fix this device as well.
What perplexes me is that a regular cell phone would have sufficed, but because Verizon has to have a data connection that is not available on a regular phone and it was going to cost me $30/month, I decided to go with the home connect. Seemed like a nice solution for an older person who would have a hard time using a cell phone and keeping it charged. Plus after all the fees for getting it connected, it only cost $20/month. That would be a pretty good thing, IF IT WORKED....... The other thing that irks me is, why do I have to pay for a data connection when the cell phone Verizon originally provided can't even access the network. What ever happened to adding a phone line for $10 bucks\ month? All I wanted was a simple phone. She would not be able to use anything more complex and all she needs is a phone line period.
I have no problem paying for something that works and does what it should, but this is ridiculousness. The MTF on this device is somewhere around 1 to 2 days. Out of 365 days that's about a 96.5% failure rate....... Want my advice? Get ride of this device. It sucks and it's bad marketing.jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
I have two locations and want to have a wireless home phone at each location with the same home phone number. Only one terminal will be used at a time.
That's not what a cell phone is.
You are talking about some kind of a separate communication system. Like a walkie talkie or something that works over broadcast. IP phones may be able to do something like that but you would somehow have to register the system to a single cell phone number, which wont work without a SIM card. -
Verizon canceled my home phone by mistake and are clueless
Verizon is the most frustrating organization I think that I have ever had to deal with.
They canceled my home phone service because of a transpositon error. It took a long time to get them to admit that!! My wife is sick with cancer and her doctors can not get a hold of her. Verizon knows this and still will not fix their mistake. I can never get a hold of the same person.
I have now spent over 12 hours on my own cell phone and can not get any progress. I am so frustrated -- maybe it is time to walk away!!
A medical emergency is not enough to get them to fix their mistake.
UNBELIEVABLEYour issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution. -
Re Verizon Wireless Home Phone Connect garbled voice problems
I hooked up a Verizon Wireless Home Phone Connect device and plugged my Panasonic KX-TG5665 5.8 GHz Digital Gigarance phone base into the home phone connect device in the center of my home. We have several Panasonic extension phones in different rooms in the house. This changed the quality of my phone service to terrible , to the point where we don't even want to answer the phone. Incoming callers are complaining that we are "garbled" and difficult to hear and understand. It also sounds like the callers are garbled as well. We can no longer use the "speaker" on the phones because the voices are so garbled. I plugged in a wired phone to the Verizon device (which meant answering the phone at the Verizon device, which is not convenient) and the incoming callers say that our voices are "less garbled". I need to know how to fix this problem. I hesitate to go out and buy new phones until I know if this is a Verizon device problem. What phone systems work well with this device? We have a large 2-story home and live in an area with a lot of oak trees, and need to have reliable phone service (not just in one room with a corded phone).
I had to check and see if this was a recording of one of many calls I made to Verizon about my problems. I have had it almost 2 yrs now and HATE IT!! No one can fix it talking on it is as tyvm518 and pete92833 have said, it is so "garbled" The worse thing is that when places put you on hold and play music ! OMG I feel like I will bawl it is so horrible! No one understands that at all! I have changed phones, bought phones and even borrowed phones from family to check it out. Little or no change at all. The last tech that I spoke with even went so far as to say that "I should never been connected with this set up because when she checked it out I had little to no signals in my area. But nothing was done about it. I was told a couple of times that they would send someone out to check it for me. I have MS, am disabled and elderly. My husband is ill and 74. I rely on my phone and my PC a lot. I wanted to get out of my contract after she told me that it was basically they who were in the wrong to set me up. After all I only had a few mo to go. But she said that I would have to pay a "FINE TO CANCEL EARLY"!! I did tell her that I hate it and and will not be resigning another contract! Maybe that is why they do not call back? I NEVER lose my temper, use bad language or nor disrespectful. I use my daughters AT&T cell phone most of the time now.
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Are there any known good home phone systems for the Home Phone Connect
I've had the Home Phone Connect now for several months. I have had a Panasonic KX-TG7641 for a good while now. I bought this system to connect a cell phone through the Bluetooth to make a receive calls at home. This cell phone stayed docked in the charger next to the Panasonic base station. There were a few extra steps involved in order to make calls using the Bluetooth and every time my mother-in-law visits it is an extensive training process to show her how to use the phone. Every. Time. She. Makes. A. Call.
I saw the HPC and figured I could simplify the system and since the cell we kept connected was off contract, I got the HPC for free and signed up for 2 years with it. This was a mistake. While I can always hear the callers on the line, they sometimes report that I am too garbled to understand. Today I knew I was going to be on the phone on hold for a while, so I used my home phone handset for comfort (vice holding my Galaxy up to my head for an extended period of time)
After a 30 minute on-hold with the Veterans Administration I finally got through to an operator who informed me she could barely hear me/broken and garbled. Where I have my HPC at it is right in a window and I have steady 2 bars on it always. I told her I could call back on my cell phone, but she insisted we power through it so I wouldn't have to wait again on hold. Well we eventually made it through the call.
After hanging up I used my Google powers to see what the issue it/how to fix it. It appears that the people that have issues when using the HPC also have Panasonic phones/base stations connected to it. This might be because Panasonic phones are widely available and are the most common ones in use, but it might also be in that something is incompatible between the 2 systems. Odd, since the way it connects is similar to an old POTS. Could it have something to do with the DECT 6.0 that hey use (on the 1.9GHz band) where other older devices use standard 2.4 or 5.8?Thank you for the tip. Sorry if it's the wrong forum. I don't post here often. I searched for the Home Phone Connect under devices and found it under "Other" so figured this was the best place to post it. Could you point me to the correct place for the HPC discussions?
I'll double check later when I'm home on my computer to see iff the problems being reported are all using the DECT 6.0 (1.9GHz). Might be causing some interference of some sort. -
IPhone Home Phone Dock and Usage
I am sure this has been asked before but I can't find any reference. I would like to get rid of my home phone landline. However I don't want to have to carry my iPhone around the house all the time. Is there a system that has a dock I can plug my iPhone into that would then relay calls to handsets located throughout the house just as is done today with my landline? Thanks for the help.
There are a number of devices that will do this, most work quite well. You dock your cell phone, and if a call comes in you can answer on any phone in the house. The biggest problem is finding one that will dock an iphone...just about every phone mfg. uses different types of connectors, thus your biggest problem is finding one that works with iphone. Google & patience are your friends here.
Search: "Link wireless & landline iphone" -
We have been using Verizon's Home Phone Connect for a couple of months now and we have had a problem since day one. We have talked to tech support twice and they confirmed the problem and said they would put in a trouble ticket and have a tier-2 tech call us back. We have never gotten a call back so I thought I would try here.
When someone calls us the caller hears 3 rings before our house phone rings once. Since we answer on the second or third ring that means the caller hears 5 or 6 rings before we answer. Most callers hang up before we get to the phone.
Does anyone have a solution to this problem?Best advice is to do the following:
Place the Home Phone Connect unit close to a window in your home OR any other spot where you get good/great cell strength on your cell phone.
Double check the antenna on the back of the Home Phone Connect unit is screwed on securely.
Make sure the Home Phone Connect unit is plugged into a power outlet. NOTE: DO NOT PLUG HOME PHONE CONNECT INTO A WALL PHONE JACK.
If your cordless home phone equipment is more than five years old, I would consider replacing it. Newer equipment may solve a lot of voice quality issues that are inherent in older equipment being used on a digital network. -
My home phone in the 607 area code (607-756-XXXX) has been out all day long. I created a repair ticket, but does anyone know if there is a general service outage?
call c/s request to forward all incoming calls to your cell phone until it is fixed, so you never missing any calls.
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