Home screen icons disappearing and 'hang up' key not working

My device is a Curve 9330 running OS 6.0 Bundle 1659. This phone has worked great for several months. I noticed that the red 'hang up' key stopped working a few days ago. Around that time, I installed a few apps which have worked fine, except I noticed that one, the New York Time Crossword, did not show up on the menu. I could run the app fine from AppWorld. Today, I noticed that my messages icon is gone.
I have uninstalled the apps I recently installed, and have performed several battery pulls. Nothing is fixing this. I cannot end a call and I cannot get my icons to appear (even in Show All mode).
Help!
Allen

Hello
Truthfully I'm a bit puzzled in how to assisst you.
1. Icon missing: let's try re-sending your service books: go to options > host routing table ....now click on menu key and register.
Now do a battery pull while phone is ON.
If this restores your missing icons...then make a call and see if it can be ended.
If End call still not working: make sure the key is properly seated in the housing (was the phone dropped) ....signs of this is key feeling "hard" and needing more pressure.
Tilt the phone and see if flush or just slightly raised....if it is press down on raised part it will click in.

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Truthfully I'm a bit puzzled in how to assisst you.
1. Icon missing: let's try re-sending your service books: go to options > host routing table ....now click on menu key and register.
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This question was solved.
View Solution.

Hello Larasoft,
I understand you’re up and down arrow keys are not functioning, is that accurate? I will do all I can to help you with this issue.
I want you to access the setup menu to test the keys out, see instructions below.
1.       Shut down the computer.
2.       Locate the F10 key across the top.
3.       When you turn the computer back on immediately start tapping the F10 key repeatedly.
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5.       Try working the arrow keys up and down on different menus and see if they work.
6.       Once you tested it press F9 to setup defaults and then press F10 to save and exit.
If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos. I really appreciate it.
Please respond at your earliest convenience with you results.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
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