Home sharing - can see shared library but won't pull up songs to share?

I am trying to share some music with my daughters older mac... I have done it in the past, but it is not working now. I can share her library on my laptop, but I see my library on her computer, but when I select it no songs come up and it jumps back up to her music library. Any suggestions?

Troubleshooting Home Sharing

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Apple TV can see my library but won't play movies

I've been using my Apple TV for a couple of months now with no issues. I just installed a Harmony Link, which is working fine, but now i can't play movies on Apple TV. I'm not sure if the two are related, but i happened as soon as i had it all hooked up. I can see my library and scroll through the movies, but when i select one to play it says that it's not available and to try again later. I have less than 10 devices connected to WIFI through my Airport Express, so i assume it's not that, just not sure what it is.
Anyone come across this?

Here I come with more suggestions you've probably already tried.
1. You've probably already verified that you can still play the movies in iTunes on your computer.
2. You've probably already tried rebooting the AppleTV by pressing and holding both Down and Menu on the original remote until the white LED on the AppleTV starts flashing rapidly. Even once the main menu appears it'll take a little while before the AppleTV starts responding to the remote control (it's still busy booting).
I forgot to ask...are these movies purchased from the iTunes Store? If yes, continue to step 3. If not, there is probably some other reason why they aren't playing and resetting your settings (below) is unlikely to solve the problem.
3. Have you tried logging out of your Apple ID on the AppleTV and logging back in? Shouldn't be necessary but it's worth a try before the next step (which is even more unpleasant):
4. If that didn't work, try resetting the settings on the AppleTV: Settings, General, scroll all the way to the bottom of the list, Reset, Reset all settings. Doing that will require you to re-enter all your accounts and passwords on the AppleTV, including your wireless network password. And after all that trouble, your problem still won't be solved and you'll really hate me (sorry).
Anyone else have any better ideas?

Apple TV 2 Can See My Library, But Can't Connect for Home Sharing

I'm really at my last rope, so hoping someone will have mercy and be able to help here.
Symptoms:
- Go to my Apple TV 2
- Under the Home Sharing menu, select "Adam Nash's Library"
Result:
- Spinning cursor
- Cannot connect to "Adam Nash's Library". Please check that your computer is on and on the same network.
Internet access works for all devices, they all can do Netflix and Apple Store. Only one network in the house. No firewall activated on the mac.
I have multiple AppleTV units, and this has intermittently affected all of them. Periodically, I have solved the problem by taking them on / off ethernet.
Things I have tried:
- Restarting iTunes on the computer
- Turning Home Sharing on and off on AppleTV
- Turning Home Sharing on and off on iTunes
- Rebooting the computer
- Resetting the AppleTV units
- Restoring the AppleTV units
- Forcing the AppleTV units to different IP
- Forcing the AppleTV units to Ethernet instead of Airport (by plugging into Airport base stations directly)
- Swapping AppleTV units to different rooms
Nothing works.
One clue. I have three Airport Extreme base stations in the house, and this problem begain when one of them started misbehaving (would connect, but wouldn't pass through packets.) It's an Airport Extreme Base Station (Series 1). The other two are Series 4 & Series 5. I reset the misbehaving box and reconfigured it, and seems to be working fine from a networking standpoint. But once that happened, one of the AppleTVs started showing this problem.
Is there some reason that Home Sharing is hyper sensitive to the network in some way? It *seems* like what's happening is that it's seeing the iTunes Library (which is why it show's the Library name), but when it tries to connect, something is either encrypted differently or permissioned wrong.
Hoping someone can help me. Frustration is at 11.

One clue: I have found a reliable way to solve the problem when it happens.
In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet. The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing. Remember, internet access (Trailers, Store, Netflix) have no issues. Purely Home Sharing.
Adam

2 users on the lan can see my library but it is not shared

2 users on the lan can see my library but it is not shared

Hi, yes I have homeshare switched on on the iPad in the music section. I have switched homeshare off the back on on both devices and it has done the trick I can now play my music! Yay :-) Thanks for the help.

Will see my library but won't load anything? Help.

I just got my new apple tv unit. I can get to the internet and I can see my library but it won't load. Any help is appreciated.

Welcome to the Apple Community.
Check your Firewall and/or your security software is allowing access for iTunes.

I can see my library, but can't connect to the iTunes store

I can see my library, but the iTunes store page will not come up completely. I'm running Windows 7 with iTunes 11.0.5.5.

I ended up reinstalling iTunes and now it's fine.

Apple TV can see iTunes library but can't load content (intermittently)

I have intermittently been experiencing an issue where the Apple TV shows my iTunes library, but when I select it, no artwork appears for any of the categories (Music, Movies, etc.) If I select a category, it says it is loading, but never does. It shows the loading page for an extended period of time.
Connectivity otherwise seems fine. My iPhone/iPad remote apps still find the Apple TV, although they can not select my iMac library separately to play content through the Apple TV the way they should be able to, even though they see the library. My iMac and Apple TV are both connected by ethernet. I use an AirPort Extreme as the router, but the Apple TV has a wired connection through that router. My network/router situation has been pretty solid. I had (different) issues with my 1st gen Apple TV and as part of the troubleshooting for that totally reworked our setup and gave the computer and Apple TV both a wired connection. It didn't help that problem and I don't think it's related here.
I tried closing and re-opening iTunes, turning on and off home sharing including not pressing "done" as people here have suggested for other issues, and rebooting the computer. I tried with a MacBook Pro also, and I have the same isue. When this happens, it affects the iTunes libraries on both computers. Finally I reset the router and rebooted the Apple TV itself. It then started working again. I'm not sure which of those helped since I did them at the same time.
Once when this happened to my husband, he just gave up, and several hours later (presumably after the Apple TV and iMac had both gone to sleep and woken up), it worked again without rebooting or resetting anything.
Message was edited by: medgirl (to add router information)

Hi All,
Same issue here. Just upgraded (?) from the previous version of Apple TV, to the new Apple TV2. Like others here, my main problems seem to be with unreliable streaming from iTunes 10 on my PowerMac (Quad G5, Leopard OSX).
My original AppleTV had no issues w/the wireless network, or synching w/my PowerMac.
The network connection from the ATV2 are fine, and have no issues accessing the Apple Store (for movies, TV shows), or accessing Netflix. The access to the internet from my ATV2 is quite robust.
My problems are with keeping a constant, reliable wireless connection to my PowerMac, via an Airport Extreme wireless router.
I have tried multiple restarts, reboots, reset ATV2 to original settings, tried different wireless channels on the Airport Extreme, verified I have Home Sharing properly enabled in iTunes,etc, but no luck so far.
What I'm seeing is when I access my iTunes on my computer, I can see my library, and then if I start to "shuffle songs" I may get 1 to 3 songs to play fine, but then the music stops, and I can no longer access the music/movies/etc in iTunes any longer. When I then go to my PowerMac, it has lost most bars of signal strength on the wireless network (although all other devices show strong signal strength), and I have to Turn AirPort Off, then Turn AirPort On and I then am reconnected to the wireless network with good signal.
I then go back to the ATV2, connect to my iTunes, start my music, and then 1-2 songs later it again stops playing, and I go through this all over again.
It seems as though there is something on the wireless network between the ATV2 and my PowerMac that causes it to lose connection, and I have to manually start again. The problem is that the connection is not robust, and only lasts a few minutes.
Hope this gets solved soon.
Regards
Tom

My mac can see the network but won't connect to the server

I have an intel Imac. The network connect is working but very squirrelly. I see most objects on the network. I can see the server but it will not let me connect.
I go to another mac and I can connect to the server. So I think its my mac 10.7.5 is the OS

Probably nothign to do with your iMac or OS X, have you attempted resetting your router? Also you haven't stated what messages you are getting or any other information. If this is at your work then I'd suggest contacting your IT support person, the connection to your network may be on their end.

I purchased a new mac and have home sharing turned on my PC and when I pull up Itunes I can see the library but when I click on it the library does not come up to transfer any of movies or music? Can anyone give me some insight?

I purchased a new mac and I am unable to connect to the home share on it. In the itunes pane the name is there but it will not show library when I click on it. I am trying to sync my ipad on the new machine and use some of the items off my other pc. I am using the same user name on both computers. Any help would be greatly appreciated!

Hi,
See if these Links for Home Sharing add any light to the problem
Understanding
http://support.apple.com/kb/HT3819
Troubleshooting
http://support.apple.com/kb/TS2972
How to
http://support.apple.com/kb/HT2688

My wife and I use the same apple id. My computer shows up in her home sharing library but hers won't show up on mine. Any ideas would be appreciated. Thanks.

My wife and I have the same Apple ID. When both our computers have home sharing enabled, my computer shows up in her menu but hers won't appear in mine. Any ideas would be appreciared. Thank you.

Fingers crossed the following document might be of some assistance:
How to use multiple iPods, iPads, or iPhones with one computer

Home Share - 2 computers, can see one library but not other?

So home sharing is on on both computers, I can see the other computers library under "shared" in iTunes. However, the other computer cannot see my library.
I have tried all the firewall things, turning home sharing off and on, closing computers down and restarting.
Both are using latest version of iTunes.
The only difference between the two is my one is also synched with my iPhone/iCloud
any suggestions please?

Hey rk6547,
Great question. In my experience, the following article provides the best steps towards a resolution when troubleshooting Home Sharing:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks,
Matt M.

Ibook is stuck - can see my book but won't launch

I can see my book cover in the iBook library but when I tap on the book to open it to read iPad brings me to a page I've never seen before -- it is asking me to rate the book by stars, option to "tell a friend" or "write a review". It also presents additional books written by the same author. I have tried hard shut down, picking up the latest updates. I can't turn pages. I hope someone knows what's going on and can help.
I have read many chapters in my book before this crazy thing started to happen. I can't see where I have put bookmarks and notes but iBooks won't go to those pages when I tap on the text.
Appreciate any help...
tmah112

Here I come with more suggestions you've probably already tried.
1. You've probably already verified that you can still play the movies in iTunes on your computer.
2. You've probably already tried rebooting the AppleTV by pressing and holding both Down and Menu on the original remote until the white LED on the AppleTV starts flashing rapidly. Even once the main menu appears it'll take a little while before the AppleTV starts responding to the remote control (it's still busy booting).
I forgot to ask...are these movies purchased from the iTunes Store? If yes, continue to step 3. If not, there is probably some other reason why they aren't playing and resetting your settings (below) is unlikely to solve the problem.
3. Have you tried logging out of your Apple ID on the AppleTV and logging back in? Shouldn't be necessary but it's worth a try before the next step (which is even more unpleasant):
4. If that didn't work, try resetting the settings on the AppleTV: Settings, General, scroll all the way to the bottom of the list, Reset, Reset all settings. Doing that will require you to re-enter all your accounts and passwords on the AppleTV, including your wireless network password. And after all that trouble, your problem still won't be solved and you'll really hate me (sorry).
Anyone else have any better ideas?

Just purchased a new PC. I transferred entire library to cloud, my itunes will open, I can see my library but will not play any music or download it to either my devices

I just purchased a new PC. I transferred my entire LIbrary to the Cloud, when I redownloaded my music onto my new PC, the itunes will not play music.

You need to download the music to your computer from icloud or copy it from your old computer or your backup copy of your old computer.
Download past purchases - Support - Apple
Not sure what you mean by "transferred my entire LIbrary to the Cloud"

When I use Home sharing, I can see the library I want to copy, but when I highlight the library, the import button does not show up. Also, it will not let me drop and drag. How do I get music from one computer to the other computer?

When I use Home Sharing, I can see the library I want to copy under Shared, but I can't get it save on the computer under the regular library. I go to edit and "select all" but there is no import button that is in the right hand corner. Also, it will not let me click and drag the music. How do I get it from one computer to the other?

Since both computers are connected via the network, you could simply copy the ENTIRE iTunes folder from one computer to another via the network.
If both computers are running Windows, use the Easy File Transfer Utility built into Windows to move iTunes and all other user media/data.

TS2972 I can see my library on home sharing but I can't see the music?,

Help, I have turned on my homes sharing and can see the library on my iPad but cannot access any songs......my computer is on and signed in.....if I re touch the screen I just get the msg home sharing cannot be turned on....but it is as its seeing my library!

You are saying that is is seeing your library but you can't play music. Do you see the songs, albums and so on in the library? Did you try closing the Music App completely and launch it again?
Tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice. Launch the Music app again.
Sometimes it helps if you reboot the iPad when mysterious problems arise.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Home sharing - can see shared library but won't pull up songs to share?

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