Home sharing crash itunes 10.5.0.142 on win7 pro service pack 1 64-bit

8 GByte RAM, Intel i7 CPU, flash hard drive (256 GB) with files stored on Ethernet shared file server (2 TB)
per bottom of iTunes window:
16-17k podcasts, 354 GB
9800 songs, 80 GB
34 movies, 110 GB
17 tv shows, 114 GB
5 iTunes U, 0.9 GB
26 books, 5.2 GB
14 apps
iTunes runs until I try to view a (DSL-downloaded) TV show. The wifi apple tv stops playing a minute in, give or take. The apple tv also stops listing the computer in the top-level user interface.
iTunes on the PC crashed.
There was a while where home sharing didn't work. Then it worked (fixed in a software update or apple infrastructure, as other postings indicate). Now, with the most recent update, it looks like a bug has been introduced into iTunes.

Home sharing no longer crashes, but it also does not work:
google searches provide example lore, such as found in apple's own:
http://support.apple.com/kb/TS2972
set up home sharing on devices; toggle home sharing off/on on devices
No, this is not a fix. Neither makes progress.
use latest software on all devices (iTouch, two apple tvs, win7 itunes)
No, this is not a fix. All devices are up to the latest software.
As an example, 4.4.2 (3160) didn't work, and neither did 4.4.3 (3323) for the apple tvs.
Check apple id used
No, this is not a fix. All devices use the same apple id, tested by viewing items and by purchasing items in the store.
Check your network.
Home sharing used to work. Nevertheless, transitioned from wifi-based apple tv and Ethernet star network off home router to: Ethernet based apple tv; Ethernet switched connectivity via Linksys 5-port GbE switches, with home router only needed for wifi hop or DSL to Internet. No improvement. Also transitioned from DHCP to static IP addresses. No improvement. This layer-2 focus avoids issues such as layer-3 IP TTL values for multicast, were the home router to switch at layer-3 rather than layer-2 among local devices (note that it all worked with original flows through home router, so this is just proof of expected FUD). All cables are CAT6, not 10/100 cat5, nor simply cat5e.
Check firewall settings
disabling the firewall does nothing (win7, all cases, home or work and public network cases)
Neither does the more-detailed manipulation of rules for inbound and outbound traffic for TCP (3689) and UDP (5353) when the firewall is enabled. (Disabling the firewall is clearer proof that the rules are not the issue.) Bonjour (mDNS) should get through just fine.
Quit and re-open apps
Not a fix
Power cycling
Not a fix. All gear has been power cycled (apple tvs, laptop with itunes, router, etc).
iTouch browsing
settings/wifi = on
remote app / home sharing = on
both apple tv libraries are discovered (one is Ethernet-based; one is wifi-based)
The laptop's is not listed.
authorize/deauthorize laptop
Not a help.
restart bonjour service on windows laptop
Not a help.
restart itunes on win7 laptop
Not a help
run latest win7 64-bit wireshark on laptop while running itunes
looked a bit silent wrt the laptop's itunes
control panel / add/remove programs / bonjour (10/15/2011) / repair
This showed the use of 224.0.0.251 UDP packets for bonjour. However, it did not persist.
I suspect a bonjour service - local iTunes issue. Perhaps iTunes has to interact with the service in order for the service to participate in the wire protocol. The iTunes UI is OK, so it is some internal detail.
In the past I have noticed that a heavy download load by iTunes inhibited home sharing. It may be a threading issue within iTunes.
Summary: still not working.

Similar Messages

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    Well friends, my new Intel network card came today. While I was waiting I uninstalled the Bluetooth software and tried Home Sharing - still crashed. It will be hard to uninstall the Bluetooth card as the memory card readers appear to be on the same device. I installed the Intel NIC, and removed all the Broadcomm software. The Broadcomm card is integral to the motherboard, so I followed the Dell instructions to turn it off in System Setup. So eager to see Home Sharing work, I opened iTunes and turned it on and got the Blue Screen again. This time it appears the system cannot load the intel driver:
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    * WARNING: Unable to verify timestamp for e1q6032.sys
    * ERROR: Module load completed but symbols could not be loaded for e1q6032.sys
    (the entire WinDBG report is below.)
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    Randy
    Crash report:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Windows\Minidump\122410-34413-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRVc:symbolshttp://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x82c46000 PsLoadedModuleList = 0x82d8e810
    Debug session time: Fri Dec 24 12:33:18.721 2010 (UTC - 5:00)
    System Uptime: 0 days 0:09:19.391
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    * Bugcheck Analysis *
    Use !analyze -v to get detailed debugging information.
    BugCheck 100000D1, {10, 2, 1, 8ba8d2da}
    Unable to load image e1q6032.sys, Win32 error 0n2
    * WARNING: Unable to verify timestamp for e1q6032.sys
    * ERROR: Module load completed but symbols could not be loaded for e1q6032.sys
    Probably caused by : tcpip.sys ( tcpip!TcpBeginTcbSend+9f6 )
    Followup: MachineOwner
    0: kd> !analyze -v
    * Bugcheck Analysis *
    DRIVERIRQL_NOT_LESS_OREQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000010, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 8ba8d2da, address which referenced memory
    Debugging Details:
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82dae718
    Unable to read MiSystemVaType memory at 82d8e160
    00000010
    CURRENT_IRQL: 2
    FAULTING_IP:
    tcpip!TcpBeginTcbSend+9f6
    8ba8d2da f00fc111 lock xadd dword ptr [ecx],edx
    CUSTOMERCRASHCOUNT: 1
    DEFAULTBUCKETID: VISTADRIVERFAULT
    BUGCHECK_STR: 0xD1
    PROCESS_NAME: System
    LASTCONTROLTRANSFER: from 8ba8c35f to 8ba8d2da
    STACK_TEXT:
    82d6c418 8ba8c35f 8616bba0 00000000 00000001 tcpip!TcpBeginTcbSend+0x9f6
    82d6c57c 8bab616b 8616bba0 00000002 00000000 tcpip!TcpTcbSend+0x426
    82d6c5cc 8ba966ef 00000000 00000000 8962822c tcpip!TcpFlushDelay+0x1f1
    82d6c5e0 8ba84b54 00000000 00000001 00000000 tcpip!TcpExitReceiveDpc+0x61
    82d6c618 8ba848ae 868d2428 86909000 0000dbda tcpip!TcpPreValidatedReceive+0x29b
    82d6c634 8ba8a273 868d2428 86909000 82d6c670 tcpip!TcpReceive+0x2d
    82d6c644 8babc50e 82d6c658 c000023e 00000000 tcpip!TcpNlClientReceiveDatagrams+0x12
    82d6c670 8babc2d1 8bb1bf88 82d6c6c4 c000023e tcpip!IppDeliverListToProtocol+0x49
    82d6c690 8babbfa6 8bb1bd98 00000006 82d6c6c4 tcpip!IppProcessDeliverList+0x2a
    82d6c6e8 8bab9be4 8bb1bd98 00000006 00000000 tcpip!IppReceiveHeaderBatch+0x1f2
    82d6c77c 8bab8b75 891bdcd8 00000000 00000001 tcpip!IpFlcReceivePackets+0xbe5
    82d6c7f8 8bab8ce6 895c9d00 895aff00 00000000 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x746
    82d6c82c 82cd5faa 895aff00 a97c7a98 868c66c8 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x11e
    82d6c894 8bab8d6e 8bab8bc8 82d6c8bc 00000000 nt!KeExpandKernelStackAndCalloutEx+0x132
    82d6c8d0 8b69818d 895c9d02 895aff00 00000000 tcpip!FlReceiveNetBufferListChain+0x7c
    82d6c908 8b686670 895c7aa8 895aff00 00000000 NDIS!ndisMIndicateNetBufferListsToOpen+0x188
    82d6c930 8b6865e7 00000000 895aff00 895160e0 NDIS!ndisIndicateSortedNetBufferLists+0x4a
    82d6caac 8b631ca5 895160e0 00000000 00000000 NDIS!ndisMDispatchReceiveNetBufferLists+0x129
    82d6cac8 8b686a2e 895160e0 895aff00 00000000 NDIS!ndisMTopReceiveNetBufferLists+0x2d
    82d6caf0 8b631c1e 895160e0 895aff00 00000000 NDIS!ndisMIndicateReceiveNetBufferListsInternal+0x62
    82d6cb18 ab4eaf31 895160e0 895aff00 00000000 NDIS!NdisMIndicateReceiveNetBufferLists+0x52
    WARNING: Stack unwind information not available. Following frames may be wrong.
    82d6cb40 ab4eb079 89588000 88ed0b48 00000001 e1q6032+0x1bf31
    82d6cb7c ab4e0008 01588000 8958a740 82d6cc40 e1q6032+0x1c079
    82d6cbb0 ab4dfee7 89595fc0 00000000 89580001 e1q6032+0x11008
    82d6cbf4 ab4e01c4 ffffffff 00000000 00000000 e1q6032+0x10ee7
    82d6cc10 8b686301 89588000 00000000 00000000 e1q6032+0x111c4
    82d6cc50 8b6319f4 89519194 00519000 00000000 NDIS!ndisMiniportDpc+0xda
    82d6cc78 82cae3b5 89519194 89519000 00000000 NDIS!ndisInterruptDpc+0xaf
    82d6ccd4 82cae218 82d6fd20 82d79280 00000000 nt!KiExecuteAllDpcs+0xf9
    82d6cd20 82cae038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xd5
    82d6cd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    STACK_COMMAND: kb
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    8ba8d2da f00fc111 lock xadd dword ptr [ecx],edx
    SYMBOLSTACKINDEX: 0
    SYMBOL_NAME: tcpip!TcpBeginTcbSend+9f6
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: tcpip
    IMAGE_NAME: tcpip.sys
    DEBUGFLR_IMAGETIMESTAMP: 4c15a3db
    FAILUREBUCKETID: 0xD1_tcpip!TcpBeginTcbSend+9f6
    BUCKET_ID: 0xD1_tcpip!TcpBeginTcbSend+9f6
    Followup: MachineOwner
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  • HT202213 I have suddenly been unable to connect my computer to my apple tv.  I have turned on my home sharing in itunes but it still does not show an icon in the sidebar.  I have reset my apple tv and redone all the passwords and email info and still does

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    Me too I have the same problem as MicheleP57!!!! What can I do???

  • Error "Turn on Home Sharing in iTunes".  But it's on...

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  • Error "Turn on Home Sharing in iTunes".  But it's on.  I do have a new router though...

    When I try to use my Computer section on my Apple TV so that I can view movies or music in my iTunes library it gives me the error "Turn on Home Sharing in iTunes".  Of course I have done that already in iTunes on my computer.  I went into my iTunes preferences and in sharing made sure "Share my library on my local network" was checked.  It's not requiring a password so it should be good to go.
    The only thing I can think that it is is that I recently changed to a new router.  Right now I am using my old Qwest modem to get DSL.  But now it's using transparent bridging and I have it plugged into a new Cisco 800 series router and I also have a Cisco Aironet 1200 AG series for my wireless devices.  This is the only thing that has changed on my network so I assume that is the problem.  I am using WPA encryption.
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    I had this issue when i got my apple tv, found that they were on different parts of the network with different ip address parts. They need to be on the same segment (not sure if that is the right term) I have 2 routers one with wireless operating and powerline link to apple tv and the other have the pc with the shared itunes, changed the connections and it works fine.
    Hope this helps
    My disappointment is having a NAS box with itunes server but it can't be seen.

  • I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your mac using account ***

    I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
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    Understanding Home Sharing - Support - Apple
    Hope this helps.

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    Check Apple's Home Sharing tutorial: iTunes: Setting up Home Sharing on your computer - Apple Support

  • Home Sharing in iTunes no longer working with Lion....

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  • When I try to authorize home sharing in iTunes, I get error message 5506. What is the problem?

    When I try to authorize home sharing in iTunes, I get error message 5506.
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    Home Sharing
    Setting up Home Sharing on your Computer
    http://support.apple.com/kb/HT4620?viewlocale=en_US&locale=en_US
    Understanding  >  http://support.apple.com/kb/HT3819
    How to  >  http://support.apple.com/kb/HT2688
    Troubleshooting  >  http://support.apple.com/kb/TS2972

  • When I try to activate my home sharing on iTune I get this error message."home sharing could not be activated because an error occurred(-2146762487)"  .How can I solve this problem?

    When I try to activate my home sharing on iTune I get this error message."home sharing could not be activated because an error occurred(-2146762487)"  .How can I solve this problem?

    I have a brand new iMac with all the newest updates etc etc, Safari logs me in without any problem but iTunes etc is just not working.. and I have the same message...Any ideas how to resolve this?
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  • Error when using Home Sharing in iTunes 9

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    Hello cacalenni,
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    iTunes 12 for Mac: Use Home Sharing to import items from another iTunes library
    http://support.apple.com/kb/PH19614
    Cheers,
    Matt M.

  • Restart ther counter of the home sharing in iTunes

    Few days ago I was trying to connect the Remote aspplication in my iPhone to muy iTunes Library and I get a meesage about the time sharing counter has ended. How can I restart the counter of home sharing?.
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    Home Sharing
    http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/7d9b5a7fc7b413cb5bf 7468ed9ee5ec5.jpg
    http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201/a53997c91d355e418b8 9124e7fc6c159.jpg

  • TS2972 i can't access my home sharing in itunes ? :( when i fill up the apple i.d there's a pop-up window "Home sharing could not be activated because an error occurred (5506)" what's with that?

    i can't access my home sharing in itunes ? when i fill up the apple i.d there's a pop-up window "Home sharing could not be activated because an error occurred (5506)" what's with that?

    See:
    Troubleshooting Home Sharing
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • I can't find home sharing in itunes

    I tried to use home sharing in itunes but i could not find it on my compture.

    http://www.apple.com/support/itunes
    Trt iTunes for Mac forum

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