Home Sharing Folder Empty on all client PC's on Home Network
I have Home Sharing 'on' on all my local PC's (3 of them). I can see the Shared Folder on each of my PC's in iTunes, but when I click on the folder from a non-host PC, NO songs, movies or TV Shows appear! Folder and sub folders (music, movies, TV shows, etc,) are all empty.
Home Sharing DID work just fine for a year. But sometime within the past month or two - perhaps after an iTunes "update" - it no longer works. All settings checked - "shared" my Library in Preferences, turned on Home Sharing on each PC, all are on the same simple home network. And again, the Shared Folder IS visible on each PC - there is just no content in the folder! I am offically stumped. Please help.
Thanks in advance.
Hey ArnoDWG,
Thank you for the question, and welcome to Apple Support Communities.
I understand that you are having issues with home sharing, and that these issues are isolated to your PC. I also want to thank you for providing information about your security software, as this may be the cause.
For more information, see the following resource:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
While the entire article provides great help, the most relevant information may be Section 5: "Check Firewall Settings":
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
Thanks,
Matt M.
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David Smith_Netwanderer wrote:
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Best Regards,
Mandy
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