Home Sharing is acting strange!

Hi there,
I have recently bought an Apple TV 3 which I wanted to use to stream music from my itunes to my stereo. It worked well until i bought a new router. Now the Apple TV wont recognise my stationary computer with the itunes music library. The weird thing is that my laptop is being recognised but not the stationary. Both of them are connected to the same router, a cisco ea2700. My laptop however through the wireless and the stationary is hardwired to the router. Anyone got any ideas!
Thanks for the help.

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Home sharing icon will come up, show as downloading, then go away

I can't seem to download my new library onto my new computer. I've troubleshooted and all of that, and did manage to get the icon to come up, but when it I click on it, it says it's loading the library, only to disappear shorly after. Anyone have any suggestions?

Hey swooton
If Home Sharing is acting up, check out the following article to assist with resolving the issue.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I am having strange issue with my apple tv...i set up pictures to scroll through to the tv using home sharing. Now album covers are interspersed with my pictures. I have been using apple tv for a while and never had this happen before

I am having strange issue with my apple tv...i set up pictures to scroll through to the tv using home sharing. Now album covers are interspersed with my pictures. I have been using apple tv for a while and never had this happen before

Are you watching this content though iCloud or though from iTunes on your local computer? If it is from iCloud have you tried downloading the content to iTunes and watching it on ATV from that source to see if it still happens? This is geerally a much more reliable way to view the content. Easer to fast forward and rewind too.
- I have a stable internet connection
Clearlly you don't
>(Ive tested on other devices)
Which does not tell you anything about the specific connnection from ATV to iCloud.
>I am able to stream Netflix problem free from my AppleTV without so much as a hicup
Again which does not tell you anything about the specific connnection from ATV to iCloud.
>- I am able to download the episodes to my phone, ipad, and computer without any issues
Again which does not tell you anything about the specific connnection from ATV to iCloud. It does remove your ISP throattly traffice as a possible cause though. So that is good.
Have you checked your wireless rounter? Tried doing the factory restor on it? Upgrading it's firmware? Is it and or ATV getting extreamly hot when this problme happens?

Home Sharing does not work. It's time for Apple to act.

My specific question: Does anyone from Apple read these discussions *and* use the information to fix iTunes?
My issue (and I've given up on this): Home Sharing does not work and it needs to be fixed. I use a Windows 7 based PC and can successfully access my iTunes library from my iPad, meaning all network requirements are met. However many artists and albums do not appear. I know this is not about the tagging/data for the albums.
I found recommendations in these forums regarding the iTunes database (.itl), that this is a sign that the database is corrupted, and how to re-create it from the xml version. I used this technique and it did fix the problem - all albums and artists appeared. But within a day or so, they disappear again, meaning the .itl file is corrupted again and has to be re-created again. Also - if the .itl file is corrupted, then why does everything appear fine in iTunes? Somewhere, somehow the data are good enough to make iTunes work properly.
Bottom line: If you can't get the basics right, then Home Sharing does not work. Some very helpful forum commenters said it could have something to do with the anti-virus software, but that is just passing the buck. I should not have to know how to do all this. I should be able to turn on Home Sharing and enjoy the music from my iPads, iPhone, etc. Imagine you have to know how fuel injection works and be able to fix it every two days just to use your car - you should be able to turn the key and drive.
There are more problems - I won't even get into how the album won't display properly on the iPad and other annoyances.
Apple? Are you listening? Home Sharing does not work. It is the opposite of the image projected of easy-to-use, people-friendly products.
I suggest you either make it work or turn off the feature.
Joe

If your database is constantly becoming corrupt, you have a problem on your computer, it is nothing to do with homesharing. The corrupt database does not affect iTunes because that uses another file. It's not passing the buck, by considering whether anti-virus software might be causing this, this is the sort of stuff anti-virus software does (although I'm not saying that's what it is in your case-I don't know at this stage), you can't hold Apple accountable for badly written software that you have put on your computer yourself.
If you can't correctly identify what is causing your problem, you are never going to fix it.

Strange behaviour of home sharing

I think there must be a bug in the Mac version of Itunes 10.01 home sharing.
Heres my setup. I have a PC with windows xp and an itunes library A. I have a Mac Mini with Snow leopard and an itunes 10.01 library B. I'm on a WDS network with a Linksys router and 5 airport express streaming music throughout my house. I added a 2nd gen Apple TV. Its immediately identified as a speaker in itunes A and B for playing music. Everything works as expected.
However with home sharing I get this situation. When I startup windows itunes with library A and do home sharing, its picked up by Apple TV immediately. When I startup mac mini itunes with library B (without the windows itunes running) it is not identified. However, if I then startup windows itunes with library A, the windows itunes home shares with the mac mini library B immediately, AND apple TV picks both up. Then I can shut down the windows xp library A, and Apple TV maintains home sharing with the Mac Mini library B indefinately until the mac mini itunes is shut down....
So why do I seem to need a second (windows?) itunes to initiate home sharing?????
Is this always necessary?? What if you only had one computer on your network. I don't think I could get my Apple TV to share with my Mac Mini otherwise!
I believe my apple TV is running firmware 4.0... Will upgrading to 4.1 fix this?
Thanks!

propofolboy wrote:
Is this always necessary??
it shouldn't be.
i assume library A and B are authorized for the same iTunes store account(s) ?
have you tried turning home sharing off, then back on on both machines ? you could also try de-authorizing iTunes, then re-authorizing it on both computers.
Will upgrading to 4.1 fix this?
to my knowledge, there is no firmware upgrade for Apple TV yet.
JGG

Home sharing not working in iOS 6

Using ipad 3. I've tried everything including rebooting and resetting my settings and Apple ID. Cannot get it to work, it recognizes that a home shared library is available but will not download it, get "cannot turn on home sharing" in music and just stalls with a 2/3 shadowed circle in videos. Yet, all works fine on the iPhone 4's, iPad 2 and iPad 1 on same wifi network.
I've had no problem to my knowledge with wifi.
There are a few other issues too, but I'm hoping Apple will have a quick solution for all???

Mate,
I have more or less the same problem. Trouble is I updated both my iPhone 4 and the iPad 3 to IOS 6 (wish I'd only done one of them). Basically, both initially had trouble getting into the home sharing on my iTunes. Seems to work after a couple of goes or killing the music app and relaunching. But doing some strange things once running. Same as you, the artists tab is not correct, it pulls a few of them in but I'd say 90% are missing! Playlists and songs seem ok. iPad 3 prob behaves worse than the iPhone 4, sometimes you see the music tracks when in a playlist changing at the top like (hard to explain) but killing the music app and relaunching tends to fix this.
And don't get me started on the videos home sharing. So hit and miss with the album artwork, sometimes they show correctly but often there are lots of incorrect ones and random stuff shown. In my TV shows shared library it even came up on the iPad with album artwork for some of my songs. Bizarre.
So I think IOS 6 has made a bit of a mess of home sharing. Going in the opposite direction and using the 'remote app' to browse my iTunes library seems to display normally.
Bit dissapointed with IOS 6. No more streetview in maps, erratic home sharing. Seems more of a downgrade than an upgrade to me. I know Apple are very big on new features etc but I'd rather see them trying to fix the bugs on their exisiting features than doing this. I mean did we really need an IOS 6? IOS 5 seemed to be ticking along ok, bugs still existed so why not focus on these.
Cheers
Wayne

IPad mini acting strange. Apps open and close randomly. Any ideas?

My iPad mini acts strange. Apps will randomly open and close and I have no control over it. I have reset it to factory and started all over but it is still doing it. Any ideas on what I should do?

If the unit has NEVER been jailbroke, first try a system reset. It cures many ills and it's quick, easy and harmless... Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, if you have IOS-7, read this.

Moving iTunes library in preparation for Home Sharing

I have an iMac which currently hosts my iTunes library and am buying a Mac Mini with an external drive which will act as file server.
I want to move my iTunes library from my iMac to the Mac Mini and then share it out via Home Sharing.
What is the best way I go about this?
Do I manually copy my iTunes library over? Or enable Home Sharing first on the Mac Mini and then copy over my library?
Any advice is appreciated!

inforr wrote:
Do I manually copy my iTunes library over?
that's what i would do.
i would:
1) connect both Macs with a firewire cable and boot the iMac in _*Target Disk Mode*_.
2) copy the entire iTunes folder (not just the iTunes music folder) from the iMac to the corresponding location on the mini (overwriting the iTunes folder in place there)
when launching iTunes on the mini for the first time, you should be presented with the library you were used to from the iMac.
also, you might find this read interesting.
JGG

How can I disable Library/Home Sharing in iTunes?

So, i have two apple computers connected to the same network, one iMac connected via ethernet cable, one MBP connected to wifi. There are also other apple products connected to the same network but i don't think they have any relation to the problem that i have.
On both machines i have Home sharing turned off and i have even disabled all the options from the General sharing menu (outside itunes). Despite all this, i can see on both machines the other machine's library and i can play everything, music, videos, playlists, etc. What is even stranger is that in iTunes general preferences i have unchecked 'shared libraries' so i shouldn't see it even if it was shared. I have even tried to activate home sharing but to select nothing in the sharing list...no change. i am not even loged in to itunes or app store. Both macs have 10.8.3 and itunes 11.
What i suspect may be related to this:
Initially i had only the macbookpro with a user id, password, library name 'username's library'. After i've bought the imac i have set it with the same accound name, password and of course library name was the same. At some point i had home sharing on both machines since i used the same apple for it.
Does anyone know how to fix this? I mean normally i wouldn't care but i think that because of this, my imac does not go correctly to sleep, or wakes up when i open itunes on the other machine. I have wake on demand ON and i do not want to turn it off since i keep it on to ssh from the MBP and run some scripts, etc while the iMac is sleeping
Any ideea is welcomed! Thanks!

Welcome to the Apple Community.
You would only need homesharing on your iPad if you want to use the remote app (which is quite handy actually). To be able to use the iPad with the Apple TV, you use AirPlay, but the iPad won't show up in a list on the Apple TV, you send content from the iPad itself.
Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
When displaying the content you wish to mirror on the iPad 2 (or better), iPad Mini, iPhone 4S (or better), double tap the home button (quickly) and swipe the bottom row of apps to the right to reveal the playback controls, tap the AirPlay icon and select your Apple TV from the list of available devices.

Home sharing with itunes not finishing songs

Hi,
I have a strange problem with iTunes. I currently use an old Intel iMac as an itunes server, feeding an Apple TV 3 and two Macbook Pro's with songs/movies/TV Shows using WiFi. Recently, I upgraded the iMac HDD to an SSD and placed the iTunes library on an external 1TB drive. Ever since this upgrade I have experienced problems with Home Sharing. It seems that certain songs will not play through to the end when streamed through the Apple TV or either laptop. Only certain songs are affected and will get a certain way through and then seemingly come to an abrupt end (the next song will then start). Play back on the iMac itself is fine, its only when using Home Sharing.
As I said, only certain songs are affected but it seems to be consistently the same songs. With 1 song it will play back the first 30 seconds and then go quiet, although the screen shows as if the song is playing!?
The iMac is running Lion with the latest patches and version of iTunes. I have tried rebooting, restarting iTunes and repairing disk permissions with no luck.
Any ideas?

I am replying to my own message as I have solved this problem and others may have the same issue and the fix I applied may work for them too.
After a short search on the internet I came across an apple support page with instructions on rebuilding the iTunes library. I followed the steps and after rebuilding my playlist my songs now play through to the end on my Apple TV.

"Home Sharing? No Home Sharing."

Home Sharing is not working for me. After reading through these discussions, I'd say there's a chance it's not working for you either.
What I've done for us, here, is compile a list of helpful trouble-shooting tips that I've copied and pasted from other users. Sadly, none of them have worked for me, but perhaps someone will come along and add that one item to the list that will solve my problem. I hope it helps you, and I will certainly report back when I get my problem resolved.
As a reminder, this list is for folks who've already exhausted the obvious resources - like the Apple TV support page etc. - to no avail.
My scenario: (it probably reads similar to yours, so you can skip this part if you want)Purchased the Apple TV last weekend. Setup was easy, connection to my itunes account and network was easy. My wife and I both have iphone 4s, and both can see the Apple TV and I can "airplay" from our iphones to the Apple TV. I have two PCs, both running Windows 7. One houses my primary media library. Neither one of them can "see" the Apple TV, nor can the Apple TV "see" either of those libraries. I spent about an hour and a half with Tech Support. My issue was escalated to "the engineers" and I am currently waiting on a response. I've tried each of the below strategies, but no dice. I am absolutely convinced that the trouble is with Windows 7 and the itunes/quicktime/bonjour Apple Software Package.
Troubleshooting Ideas/Tips:
1. "...Then, last night I was trying to get it setup and working and when faced with the same issue I started digging around my Network Settings and changed "Configure IPv6" from "Off" to "Automatically" and like magic, instantly my iTunes Home Sharing showed up on the Apple TV."
2. "...So I had to go into the firewall advanced security and tell Windows to allow iTunes to send and receive data."
3. "Ok, I forgot one thing. In the homegroup settings I had to tell it to allow steaming with other devices on the network. this was in the Control Panel, Homegroup. After I saved the update I had to wait for a while till it processed the information before it became available. Hope this helps."
4. "I remember having a similar problem, it turn out to be a problem with apples BONJOUR service, had to uninstall Bonjour and reinstall it, then turn Home Sharing back on to get it working."
5. "...Anyway, after setting Norton to allow access to iTunes’ support program, called “Bonjour”, I now enjoy rock-solid Home Sharing performance. If you use Norton, open it, go to "settings", then "miscellaneous settings", then "program exclusions" (hard to find), then use the browser that pops up to find “Bonjour’s” executable program at C:\Program Files\Bonjour\mDNSResponder.exe. Click "Apply", then "OK", then exit. Restart iTunes, and Home Sharing from that computer should work."
6. "Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with other copies of iTunes.
For Mac OS X 10.5 or later, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
* Block all incoming connections
* Allow only essential services
If you use another operating system, firewall software, or hardware, check the documentation on how to open TCP port 3689 and UDP port 5353."
7. "Enabling the photo sharing on one folder did the trick for me. Prior to that I upgraded to iTunes 10.1, disabled and re-enabled home sharing on the PC and the ATV2 and rebooted both."
8. "Okay, i have had the same issue as many here: updated iTunes, sharing working on iPad and iPhone, but nothing on the appletv. Here's what fixed it for me: 1 open iTunes and confirm sharing settings in preferences. 2. Go back to the iTunes main panel and look for "shared" region of the left toolbar (where it has library, store, shared, and genius headings. For me, i had to click on shared, select "show" from the right of it, and then found a sub-item. I clicked on that, and had to input my password one more time, and finally confirmed I wanted sharing on. After that, the library showed up just fine."
9. "iPhoto source under iTunes Advanced Menu -> Chose Photos to Share. Once I selected the iPhoto option then it worked."
10. "...believe I have solved the problem and the problem was in my third party Virus Barrier which blocked internal addresses that demonstrated high activity. The problem was the ATV sending a "flood" of requests to download the library and the Virus Barrier software blocked the address as an intruder. I removed the 192.168.100.xxx address from the virus barrier "connection flood" blocked address, and all works just fine. Hope this solution pertains to others."
11. "If I open iTunes and enable Home Sharing and authenticate, then "Home Sharing" appears in the Shared section of the left hand pane (same pane that lists Devices, Playlists, etc. If I then click "Done" on the main screen view this "Home Sharing" listing disappears and I can't see the library on the ATV2.
However, if I don't click "Done" and carry one then all's well. I can move around iTunes and do all the normal stuff but as long as I don't close that Home Sharing screen view it works fine."
12. "Problem solved. Go to iTunes preferences, and under "devices", uncheck the "Look for Remote Speakers connected with Airplay." This seems to confuse Apple TV in syncing with your Library, if you don't have Remote Speakers."
13. "I followed the advice of posts here, and turned "Sleep" to "Never" and the ATV2 has worked without a hitch for the last week."
14. "I'm posting this in case it's of use to anyone else. I was unable to get Home Sharing to work at all with my ATV2, I tried all of the suggestions on this thread and others. Eventually I gave up and phoned Apple. Plugging in the ATV straight into my PC solved the problem, but obviously wasn't a usable fix.
Tracked the problem down to my router (Belkin Max). Seems it blocks port 5353 between LAN ports for some strange reason and worse still there's no way to change it. The only solution I could find was to replace the router (luckily at no cost as it was only 3 weeks old) for a linksys router and it all works fine now."
15. "When I was troubleshooting my ATV2 problem, I turned my firewall completely off. I don't use my Mac's built in firewall. I use NetBarrier X5. NetBarrier also includes functionality called Antivandal. NBX5 allows you to set policies (Buffer Overflow Attacks, Intrusion Attempts, Ping Attacks, Ping Broadcasts, Port Scans and SYN Flooding). I have these policies turned on. When NBX5 detects a policy "violation" it automatically sends the "intruder" to a permanent stop list (at least that is how I have my system configured). Thus, those IP's are permanently blocked. The IP remains blocked even if you turn off the firewall. That was a troubleshooting oversight on my part. I actually ran into the same problem when I was setting up my first ATV a year ago (but I forgot about it - bummer for me). When I checked my stop list, I found two IP addresses that I allow for my home network. Voila."
16. "I found a fix that was suggested in another thread that seems to have worked for me. If you disable the quality of service (QoS) protocol on your router it seems to connect with no problem."
- That's it for now. I will try and keep an eye on this post and update when possible. Hopefully, I'll be able to post some good news sometime soon.

Home Sharing is working perfectly fine for me, and I'm quite sure many others. I'm using Windows 7, a Linksys WRT54G router with WPA2 security enabled, and iTunes 10.1.2. It would help if you could answer a few questions:
1- Let's start with the obvious -- what version iTunes are you using? (you need 10.1 but didn't say)
2- Have you enabled Home Sharing on your computer and ATV?
3- What router make and model are you using? I don't know of specific issues here, but others may.
4- Is the ATV hooked up to your router via ethernet, or wireless? If wireless, try ethernet at least temporarily if you can, just to narrow down the problem as it may be a wireless configuration in your router's settings.
5- Using the Remote App on your iPhone, can you control the ATV? Or, can you only stream audio to ATV from your iPhone? If Remote works, can you get to YouTube, Netflix, or the iTunes store and successfully play any content?

ITunes Home Sharing for video on different account

My husband has a separate iTunes account from mine, however I run our media servers at home where I have a library of movies running through iTunes which we view via Apple TV and other devices.
He has his iPad set to - Settings/Videos/HomeSharing/His-Apple_ID
The question is - if I CHANGE THIS to - Settings/Videos/HomeSharing/MY-Apple_ID
(so he can view my iTunes library)
Does this mess up his usage/connection to his iTunes account - in any other area of the iPad?
In other words - can the Home Sharing Apple ID be different than one's personal Apple ID?
It would actually be nice if we were allowed to keep multiple accounts to connect to for this for moving to different locations and sharing...

A happy ending?
Here's what I did.
On the Mac Mini.....
As a safe guard I duplicated the Preference folder in my user library and moved it to the desktop. Then from the original Preferences Folder I moved all the com.apple.xxx plists to the trash and restarted.
No fix
I then moved the rest of the contents of the Preference Folder (the system won't allow trashing the actual folder) to the trash and restarted.
Following that I set up Home Sharing again on both the iMac and the Mac Mini and BINGO.
It must have been a non apple preference of some sort causing the odd behaviour. Who knows which or what.
Note that I did not have to move or get rid of any preferences on the iMac!
Now to try to get the Mac Mini (preferences) back to looking and acting as I want - a reasonably big job but probably worth the effort in the end.

Why aren't all albums listed under albums in my phone's Music app (home sharing)

I'm using home sharing to listen to music on my iPhone 4S. I can access the shared library no problem, but when I go to the Album list, not all albums are there. Everything that I've recently ripped is there but only 9 out of ~40 albums that I imported to the library (vs ripping) are listed. If I want to access that music, I can search under Artist.
I checked out the Info on albums that are listed vs those that aren't and I can't see a difference - they both have Artist & Album listed under the Info & Sorting tabs.
The main iTunes install that is doing the sharing is on a Windows 7 laptop; all the devices accessing the home share are either iOS or OS X.

Search pointed me here.
I have the same issue with an iPad3.
My iPad3, fully up to date will only show 8 albums from a home share and frequently misses all or some of the album art work.
Music served by latest iTunes on 10.8.2. Other devices like iPhones and older iPads list all the albums and album artwork without issue.
Did the log out and back in of home sharing step last night. Fixed it once and then no new albums were showing (converted a few more cds) and this morning I'm back to 8 albums according to iPad3.
iPhone 4 ... it is all there, instantly, never needed to log out ordoanything ...
Quite puzzling. All devices are up to date. Presumably the app would be the same for all IOS devices apart from layout.
It is strange also how it picks 8. It is not like they were the first or last ones added. Or alphabetically first or last by artist or album name. It spans dozens of albums.

Home sharing problems since Apple TV update

Hello everyone;
I have a Apple TV 2, an iPhone 4S, an iPad 2 and a Macbook pro 17" on the same iCloud account. Syncing of data between the computer and two iOS devices has been rock solid. Kudos on this system architecture, it is exactly what I have come to expect from Apple.
I recently purchased the Apple TV2 - but am now past the warranty period - to stream music and videos to the stereo from my Macs, either the iPad or computer mostly. It has been an excellent digital sound source, since most of my music is encoded full quality.
For the past two years the performance of this system has been flawless. I have the Remote app for my iPad, which is an awesome way to control an Apple TV for music playing, since you can build the 'Up Next' menu really easily, and having the iPad keyboard for inputting passwords and search items in the youtube browser is very handy.
About three months ago my Apple TV requested an update. When it was done my home sharing network was not working, would drop out, would shut off suddenly and disconnect my devices. I searched the forums and all I could find was the suggestion to make sure iTunes and both iOS devices had the latest updates. Sounded a bit cliche, but reasonable, so that was done. Still no joy with the network. Could not get it to connect.
Found another link that recommended updating the firmware on the modem. Tried that, and voila, the home sharing was back. Didn't last though, the next time my Apple TV went to sleep, it was gone again. I realized the modem rebooting may have been what did it, so I tried it again, and voila, the home sharing was back… and stopped again after a while.
Now I have to reboot the router every time I want to connect and it doesn't last. This is a pain in the arse that disrupts everyone on it, and is flatly incompetence on the part of Apple to release an update that screws up the main reason anyone would buy their product. The Apple TV is half a device without streaming. It should be said that Netflix and the internet are perfect on the Apple TV throughout this whole ordeal, so obviously there's no problem with the internet, the wireless, or the hardware. It plays music and video perfectly through whatever source is available. It just won't home share with the rest of my stuff. Literally wile I typed this my iPad just lost its connection to the Apple TV while the remote app was shuffling my music in the background.
So this is my rant. I've been a happy Apple consumer and advocate since my first Powerbook 140 bought in 1991. It's been great to watch the evolution of this company, and I'm always impressed with the user experience they provide, until now. Purchasing an Apple TV was a no-brainer for me, since everything else was seamless, and originally that's exactly what it was until this update ruined it.
I tried to contact Apple for help, or to find a tech note that would lead me to the solution, and was told I'd have to pay for the call. They did this, not me, so why do I have to pay them to fix their mistake? Does a company have the right to ruin a product you've already purchased, then ask for money to help you fix it? That is a strange business practice.
If there's something I need to configure or reset, so be it, but where can someone find that out? Literally in 10 minutes of what should be an innocuous update, I have lost my music box through no fault or mistake of my own.
If there is someone from the Apple tech support community or genius bar on this forum I invite you to support your product and let me know if there's a solution to the problem Apple created. They've made their own product look like crap. This is very un-mac.
speakerman65

I had variations of all the issues described after my firmware update to Apple TV software 7.0.2(6915) And all my iOS devices to 8.0.2. Had Home Sharing turned on on all devices and Apple TV. Initially AirPlay icon disappeared completely from Control Center but mysteriously appeared overnight. Prior to that I tried all standard Apple Support advice I can find including resetting my Apple TV which was really frustrating especially when it did not solve the issue. Even after AirPlay icon appeared this morning, I am not able to AirPlay my home screen from Control Center - every time I select AirPlay and turned on Mirroring, it reverted back to my iPhone. Even Remote App did not work though Home Sharing was turned on.
Then I tired this out of the blues - went to my iPhone 6 Photo Stream and selected a video clip I took and then flip up Control Center and then tried AirPlay and mirroring again to Apple TV and then everything started to work! All my other devices started working again as well. Remote App is able to connect and pair with AppleTV. Seems like Apple TV needed a jolt after firmware upgrade from some media app like Photo Stream. Very strange.
Hope this helps others on this thread. Most important of all, if there are any Apple support personals or engineers reading this, I hope this might help in troubleshooting this annoying bug and provide an important fix.
Don't mean to vent but I am a long time Apple fan since Mac Classic days and pretty much have everything Apple from computers, tablets, phones, to AirPort Extreme. I have always been bragging to my friends and family on how seamless and trouble free Apple products are but you can imagine how embarass I was when I had friends over for Thanksgiving and I was touting Apple TV/AirPlay until this happened under my very nose. This gave some an opportunity to brag about the competition. Apple please do us proud again - we still want to brag about you.

Transfering Music using Home Sharing with iTunes 9.2.1

I used home sharing on many occasions in earlier versions of iTunes just for playing music. The shared libraries had a small house icon next to them. Everything was fine and dandy until I decided to step it up a bit, by attempting to transfer music from my main library (on my iMac with iTunes 9.2.1) to my PC laptop (running Windows 7 Home Premium 64-bit with iTunes 9.2.1). A cryptic error message was shown when i tried to drag a song from my shared iMac library to my hard drive library (on my pc), following the icon for the library changing to a blue stack of music notes. I then tried the reverse, attempting, on my imac, to change the home sharing settings so that my library would sync with my pc's library, after which the icon changed to the blue stack of music notes. In both cases, the "Settings..." button and "Import" buttons disappeared as shown in the following graphic:
http://km.support.apple.com/library/APPLE/APPLECAREALLGEOS/HT3819/HT38195-en.png
Both computers now will play each other's library music but will not allow for me to change home sharing settings nor transfer the music.
If anyone knows how to rectify this issue or can better explain why iTunes is acting this way, please respond to this post. Your responses will be greatly appreciated.
Alexander

in order for home sharing to work
(a) iTunes on all machines must be authorized for the same iTunes store account
(b) all machines must be on the same network
(c) all machines must have access to the internet.
this read may be useful: _*Troubleshooting Home Sharing*_.
JGG

Home Sharing is acting strange!

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