Home sharing not connecting to apple tv

my apple tv has worked in the past but lately it will not recognise home sharing as being on even though iTunes has it listed as being on. I have uploaded the latest version of iTunes and restored the TV

Hi lilelwood93,
Thanks for visiting Apple Support Communities.
You may find some of the troubleshooting steps in this article helpful:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Best,
Jeremy

Similar Messages

Home sharing not connecting iTunes to AppleTV

I've been having trouble connecting my iTunes to my AppleTV for the past couple weeks at least. I can't access any of my downloaded movies or music. I'm not sure if it's something in a recent update or something?
I have iTunes version 11.1.3 (8) and AppleTV version 6.0.2 (6646.81.1) and I'm on running my iTunes on my MacBook OS X 10.8.5.
Here's what I've tried:
I have restarted iTunes, my MacBook and the AppleTV
I have reset my Apple TV and set it back up again on my network - all connected to the same network
I have turned off homesharing a few times on both my devices and turned it back on to see if will 'catch' - so to speak
No luck.
Any suggestions?
G.

The following article(s) may
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings

Home sharing not working on apple tv

Purchased and set up new iMac 21.5", 2.7 ghz. Everything is set up and going well. I simply cannot get home sharing to work with my Apple TV. Both are set to the same Apple ID...but don't seem to recognize one another. Help?

Yes, itunes is up and running when I try this. If the iTunes is not running, then on the APPLE TV, I get error saying the library is not shared. And when the iTUnes is open, the connection starts to happen and then times out. That makes me think that the request reaches gto the iTunes.
NEver worked, trying this for the first time. Using the same apple ID on both the devices. I have an iPhone too that also cant connect to the shared library. iTunes version is latest.
Thanks.

Home sharing not appearing on apple tv

i recently brought apple tv, it is connected to wifi and shows my tv shows but that is it. I also have set up home sharing but apple tv still says i need to set it up. i have tried restarting and resetting and nothing seems to work.

Is your computer on and running iTunes?
If so there may be something on the network causing issue
http://support.apple.com/kb/TS2972

Home Sharing not connecting...

I've checked all of my PC's & MAC's in the house, all are up and running Home Sharing... The Network is up and working fine, ATV is receiving signal, playing all of Streaming iTunes media, YouTube, MLB, NHL and so on. When I go to connect to the Home Sharing, it says To Access your iTunes Library on ATV, turn on Home Sharing on the Computer using my ID. Well they are all on...
What is the missing link here???

Hi Tom,
Yes I have numerous times, and no go. I've even reset the ATV, and even tried to reset it to factory settings. I've read many different posts on this issue. I've turned off IPv6, I've checked the network settings for everyting, the ATV is on Wireless only. I dont' know what to do next.
I just recently let it upgrade, and now the format is totally different from what it was before. IDK if the update is what is causing all of these problems.

Apple TV (2nd and 3rd Generation) - Home Sharing Not Working but Airplay Does

Hi everyone,
This has been a bit of a ongoing problem, so I'll provide a bit of background.
I am running a Mac Mini (Late 2012) Running Yosemite 10.10.1 as a media server running 10TB of Movies, TV Shows and Music off a NAS Drive. Running iTunes 12.0.1.26. Main hard drive is a 256GB SSD.
I also have 5 Apple TV's in the house, 2 are 3rd Generation (running iOS 7.0.2), 3 are 2nd Generation (running iOS 6.2.1).
The goal is to watch the TV Shows and Music through Home Sharing.
Home sharing works perfectly through the 3rd Generation Apple TV's, as does Airplay. I never have a problem with these. Mac Mini (or any other device for that manner) has no issues accessing the NAS.
The 2nd Generation Apple TV's are a continual source of frustration. They are connected to the network, can access the iTunes store, can accept Airplay signals from the Mac Mini, iPads, iPhones, etc. Can even detect the other (2nd and 3rd Gen Apple TV's). But frequently, when I try and connect to Home Sharing, I receive the error message "Cannot connect to Home Sharing", even though if I jump on the Mac Mini, I can airplay the content to that Apple TV just fine.
Is this just a 2nd Generation Apple TV Issue (to make us go an upgrade all our Apple TV's to 3rd Generation)?
I have completed the following troubleshooting steps, to no success.
1) Reset the Apple TV's (Multiple Times)
2) Sign out of Home Sharing\iCloud\iTunes Account, reset, and sign back in.
3) Restore the Apple TV to the latest firmware and set up again.
4) Test the device on Wireless and Wired Network.
5) Reset all network infrastructure.
6) Power Cycle the Apple TV's for 15 minutes.
7) Reset iTunes.
8) Sign out of Home Sharing\iCloud\iTunes Account in iTunes, Reset the Mac Mini, and Sign back in.
9) Reinstall iTunes.
10) Reset the Mac Mini and NAS.
11) Reformat the Mac Mini and update to latest operating system (Mac OS X Yosemite 10.10.1).
12) Try home sharing from a Windows PC (Windows 8.1, x64).
Literally out of ideas. Am I chasing a Unicorn on this one? Would love some help.
Thanks!

Good to know your Apple IDs are fine.
So I've been experimenting with de-authorizing and re-authorizing computers and devices and the symptoms you are experiencing are reminiscent of devices and computers unable to authenticate with Apple's servers.
What I would do is try de-authorizing and re-authorizing computers and devices to see if things return to normal. Start with the computers first. You can quickly de-authorize the computers by logging in to your iTunes Store account and using the 'Deauthorize All' button. After clicking the button wait a few minutes for it to propagate. You will know that the computers have been de-authorize when the Account Information page says "0 computers are authorized to play content purchased with this Apple ID." Other devices like Apple TV and iPads and such do not count on that list.
Once de-authorized, re-authorize them from the 'Store' menu in the iTunes app. You will know all three computers have been re-authorized when the Account Information page says "3 computers are authorized to play content purchased with this Apple ID." Now try and play your content with Apple TV. If it still doesn't work turn Home Sharing off on the Apple TV and then re-enable it using your Apple ID.
Hopefully this brings back your Home Sharing functionality.

Home sharing not working between itunes and apple tv, I've read all help articles I could find... still nothing

Hey there!
Here's every detail of the problem:
1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
Thanks in advance.

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Home sharing stops working with Apple TV after about one hour.. Apple TV drops my MAC and says Home Sharing not available.

Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
I have home sharing turned on in iTunes 10 no issues their
Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
About an hour later, home sharing shows up in Apple TV again..
Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
I have home sharing turned on in iTunes 10 no issues their
Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
About an hour later, home sharing shows up in Apple TV again..
Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

HT4352 Do u have to have a computer/pc to use home sharing? I have apple tv not sure if it's 2nd or 3rd generation or even if it's first generation. My laptop is broken and in the shop, can I not run my apple tv off my iPad?

Do u have to have a computer/pc to use home sharing? I have apple tv not sure if it's 2nd or 3rd generation or even if it's first generation. My laptop is broken and in the shop, can I run my apple tv off my iPad?

If you have home sharing turned on in the settings of your apple tv and your iPad you can AirPlay from your iPad to the apple tv. When you play a video there is a tv icon on the right side of the play/pause/fwd/rwd icons. Click that and choose your apple tv. Your apple tv and iPad must be on the same network.

HT4352 How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.

How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.

You can't, you will need to get a new remote.

ITunes 10.6.3 home sharing not working properly

iTunes 10.6.3 home sharing not working properly. I can access with my three ATV2's watch a movie later that same day it tries to access and ATV2 just keeps trying and never gets through to the library. If I restart iTunes its fine then later can't access. I am running iTunes 10.6.3 on a i7 Mac Mini with 10.7.4. Sole job is to be iTunes server and an occasional HTPC with remote buddy running. I disabled remote buddy ajax remote feature, and file sharing is on so I can load new tracks form other macs Thats it, a vanilla install with all updates.. No problem prior but not sure if problem free period was with 10.6 earler versions or 10.5 versions. I update as warnings to do so come up. The remote app has same problem accessing the Home Share. I disabled home sharing on my iPhone and set to access the old method with 4 digit code and sees all the time and will play to my express base stations so seems to be home sharing issue because iPhone apps with home sharing on and ATV2s have issue accessing.
I'm never home but when I am I use this equipment loads and this weekend not reliable at all. I have firewall disabled, and setup is as before and is working fine. I am using Mini by ethernet and using AEBS 1st generation gigabit as router only wired to cable modem and whole house ethernet attached, latest version AEBS gigabit as a wireless bridge and 2 prior version 11n expresses and a 11g express, all expresses are set to wireless off and are connected to ethernet and then to a stereo in 3 different rooms.
I can't be only one. Considering downgrading to last version of 10.5 but not sure how to do this.
How many of you are having trouble?
Any resolutions?
How to report to Apple?
How to downgrade safely? Or is it 10.7.4?

I ran into the specific problem in another thread. There are more than 100 connections from the apple TV's to iTunes. You can do a netstat -a (windows or Mac), and verify the problem. iTunes is smart enough to stop allowing more than 100 connections but stupid to allow the ATV to create so many connections.
Now for what you really want! Set all of your ATVs to wifi only. Even setting the iTunes host to wifi might help also. I think that wifi is more unreliable, and forces connections to drop, keeping the count under 100.
I also turned off ip v6. That could help you also. I originally had problems on a Mac mini, and built a windows 7 box to try to fix the problem. The wifi trick worked on both platforms. Several of us have bug reports into apple. I have a wired house also, and am very angry to NEED to use slow wifi to overcome this problem. The ATV gen 3 has been able to keep up with 1080p over wifi, so it doesn't hurt too much. What really hurts is spending over 40 hours troubleshooting this bug.

Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.

Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.

That is why I said to restore via iTunes, did you check the link?
This will put it back to factory settings and you can set it up with the new ID once you reconnect with your HDTV. This is not done via ethernet, as per the link you need to connect to the computer via micro usb. You cannot bypass home sharing.
FYI: An Apple ID cannot be deleted so the old one would still exist (even if you no longer use the email account it is associated with).

Home Sharing not seen by iPhone or ATV 3rd Gen

I ran in to this problem before with Home Sharing not being seen by mt ATV 3rd Gen or any iPhone in my household when I upgraded iTunes back in Feb. The solution I found before was in my firewall rules (I believe) for my AV software (I also made changes to Windows Firewall even though it is disabled). I updated iTunes to 12.2.1.27 last night and the problem has returned.
iTunes is signed in and Home Sharing is on. ATV is also signed in and HS is on. My iPhone 6+ can connect to my ATV. I signed all devices out and turned off HS then signed back in a turned HS on with no resolution. I followed Apples directions for removing Apple software in order, then re installed the older version of iTunes that I had saved. Still no luck. I have disabled the firewalls in my router as well as my AV firewall and Windows Firewall is always disabled. I have tried the iTunes "Run as Administrator" solution others have suggested with no luck as well.
It seems like Bonjour is simply not doing what it is supposed to.

GO to programs and feature in your control panel, select bonjour and click the repair button to reinstall it, reboot the pc and if your firewalls on check to make sure bonjour is still on the list. Start iTunes back up and everything should Be working again. I did this yesterday to solve this problem after updating. If things still don't work try restoring windows firewall to default settings to clear the allowed list, then repair bonjour, reboot, re ad Apple software to the firewall list and start up iTunes. I have to do this everyte iTunes updates And it always works for me.

Home sharing not working between mac and pc, but it is fine between mac and mac. Help!!!

Good Evening Dear Gurus,
Hi, I am writing this to ask for help regarding home sharing. Yes I do know they are several threads out there that already explains or rather given solution on how to tackle this problem. BUT the my problem is rather different. I am no computer expert myself, so here is the problem, apparently MY MAC can home share with another MAC, but both of this MAC cannot home share with the PC.
Does anyone encounter this kind of problem before? Can anyone help a poor guy out? Thanks in advance. love to hear from the community soon!
Thanks!

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Can I use home sharing with two different Apple IDs?

Can I use home sharing for two different Apple IDs?

I have the same sort of problem I want to share two music liberys but my wife dos not like some of the music I do and I don't like some of her's but we like to share the music we both like.
At the moment we have home shareing on but when my wife buy's music It downloads her's and my laptop and when I buy music it downloads to my laptop and my wife's.
We want it so we can share music (home sharing) but only my music on my laptop and my wife's music on her laptop.
HOW?
Sorry for the spelling I am dyslex.

Home sharing not connecting to apple tv

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