Home Sharing not indexing properly on client devices

Just installed updated to iTunes 11 on my WinXP box (I know, I know get with times.) I turned on Home Sharing for use with the iPads in the household. I can see(and I think play) all of the songs in my libary. The problem I am having is indexing. The iPads and iPhones only recognize about 1/50 albums and 0 artist tags for sorting purposes. The artist sort is empty. If I sort by songs and click on a song (again, all songs are there) they do in fact have album artwork, album and artist. But if I sort songs by artist, all but 1-5 sort under A (as if they had no artist tag). If I browse the songs the computer everything is behaving properly. All client devices appear to be getting the same index, which means problem is the host?
I am not sure whether it was working in iTunes 10 or not.
I have done the following:
Turned Homesharing off then back on on the host
Uninstalled/reinstalled iTunes
Repaired Bonjour
Deleted and re-added the library
Reset all devices including routers.
Any ideas?

Check this, perhaps it helps you to move your stuff over:
http://support.apple.com/kb/HT4527

Similar Messages

ITunes 10.6.3 home sharing not working properly

iTunes 10.6.3 home sharing not working properly. I can access with my three ATV2's watch a movie later that same day it tries to access and ATV2 just keeps trying and never gets through to the library. If I restart iTunes its fine then later can't access. I am running iTunes 10.6.3 on a i7 Mac Mini with 10.7.4. Sole job is to be iTunes server and an occasional HTPC with remote buddy running. I disabled remote buddy ajax remote feature, and file sharing is on so I can load new tracks form other macs Thats it, a vanilla install with all updates.. No problem prior but not sure if problem free period was with 10.6 earler versions or 10.5 versions. I update as warnings to do so come up. The remote app has same problem accessing the Home Share. I disabled home sharing on my iPhone and set to access the old method with 4 digit code and sees all the time and will play to my express base stations so seems to be home sharing issue because iPhone apps with home sharing on and ATV2s have issue accessing.
I'm never home but when I am I use this equipment loads and this weekend not reliable at all. I have firewall disabled, and setup is as before and is working fine. I am using Mini by ethernet and using AEBS 1st generation gigabit as router only wired to cable modem and whole house ethernet attached, latest version AEBS gigabit as a wireless bridge and 2 prior version 11n expresses and a 11g express, all expresses are set to wireless off and are connected to ethernet and then to a stereo in 3 different rooms.
I can't be only one. Considering downgrading to last version of 10.5 but not sure how to do this.
How many of you are having trouble?
Any resolutions?
How to report to Apple?
How to downgrade safely? Or is it 10.7.4?

I ran into the specific problem in another thread. There are more than 100 connections from the apple TV's to iTunes. You can do a netstat -a (windows or Mac), and verify the problem. iTunes is smart enough to stop allowing more than 100 connections but stupid to allow the ATV to create so many connections.
Now for what you really want! Set all of your ATVs to wifi only. Even setting the iTunes host to wifi might help also. I think that wifi is more unreliable, and forces connections to drop, keeping the count under 100.
I also turned off ip v6. That could help you also. I originally had problems on a Mac mini, and built a windows 7 box to try to fix the problem. The wifi trick worked on both platforms. Several of us have bug reports into apple. I have a wired house also, and am very angry to NEED to use slow wifi to overcome this problem. The ATV gen 3 has been able to keep up with 1080p over wifi, so it doesn't hurt too much. What really hurts is spending over 40 hours troubleshooting this bug.

Home Sharing Not Working Properly

Hi everyone,
I've been through the support pages and the forums here and I've tried just about everything I can think of and whatever was suggested but I'm still having Home Sharing issues. Well, it works for one Mac.
I have:
24" iMac 2.8GHz, running OS X 10.8.1
13" MacBook, also running Mountain Lion
First gen iPad
iPhone 4
Two iTunes accounts, one for the US and one for Canada. All the above devices are set to use the US account.
Both iOS devices and both Mac's are setup for Home Sharing with the same account, are on the same network (Apple Airport with a 16-Port 3Com switch) and I am connected to the internet via broadband.
The issue: My MacBook's library shows up in Home Sharing on my iPhone, but my iMac's doesn't. When my MacBook and iTunes are on, the iMac library does show up as a Shared device though. My iMac's library, which has most of my music, shows, movies and books, does not show up in Home Sharing for ANY of my devices above if my MacBook is not turned on.
The Shared folder on my iPad does not even show up, so neither my MacBook nor my iMac's libraries show up.
I just discovered that my iMac's library DOES show up in Home Sharing when (and only when) my MacBook is on. I see from my list of Home Sharing devices on my iPhone that both my iMac and my MacBook's library have the exact same name.
I read that this is a possible issue, so I went into system preferences on my MacBook and changed my account name to something else. Then I checked all devices. Nothing changed. It still shows as the old name, so I put my MB to sleep, saw it disappear from the network and then opened it up again. Same thing, old name.
Is this the issue, two libraries with the same name? If it is, how do I change the library's name?
Could another possiblity be that, even though everything is on the same network, the iMac is hard-wired to a 3Com switch and my MacBook and both iOS devices are running wirelessly via the AirPort?
If not, what the heck is the problem?!
Please help!
Thanks
Don

Thank you, infinite vortex, that definitely helped! I can now see my iMac's library even if my MacBook is turned off.
Next question, checking my iPad, I don't see anywhere in Music or Videos where I can choose "Shared", so both my iMac and my MacBook's libraries do not exist on my iPad.
Any ideas?
Thanks again!

Home sharing not working properly on my iBook OS X

Hi, I just purchased a iBook OS X, and I'm having trouble using it. I have used Windows my whole life and this is new for me.
The problem I'm having is trying to transfer my iTunes music library from my windows of to this iBook, and I have tried doing home share and authorizing computer on iBook, but it doesn't do anything. Unfortunately my windows pc is not working properly and it freezes up every time I try to log in, so I can't really do nothing with that. I can't even check if that pc's home share is turned on, which I think it is.
Do you guys have any idea how I can transfer my music library without having to use my windows pc?
Please helppppp! I purchased this laptop from a guy, so I don't fall in the complimentary service and can't afford to pay apple care.
Thank you

Check this, perhaps it helps you to move your stuff over:
http://support.apple.com/kb/HT4527

Home Sharing not working between wireless PC's / devices and ethernet wired PC's on the same router.

Home Sharing is not working between wireless PC's / devices and ethernet wired PC's on the same router. I installed a new Verizon FIOS ActionTec MI424WR GigE wireless / ethernet router, replacing the original FIOS router. With the old router Home Sharing worked fine across and among all iOS and Windows wired and wireless devices. With the new router Home Sharing works between and among the Wired PC's but not between the wired PC's and the Wireless connected PC's or iOS devices. Home Sharing also works between and among the wireless connected PC's and iOS decices but not between them and the wired PC's.
Only the router was changed. No changes were made to any of the devices except all were updated with the latest version of iTunes 10.7.0.21 and the iSO devices were updated to iOS vrsion 6.01. Three PC's are wired and all are running Windows 7. There also is a Windows Home Server connected to the router by ethernet port. It does not run iTunes but does provide WebDAV services to my iOS devices. This works fine. Two PC's are wireless, one running Windows 7 and one running Windows 8. All of the PC's are connected to the same (new) router via it's ethernet ports and it's wireless access point. Two of the wired PC's are connected via a high-speed ethernet hup that is connected to the router (Home Sharing works fine between the two PC's on the hub and the PC on the router). All wired and wireless devices on the router are visible and members of the router's Home/Office virtual network.
All of the PC's are visible in the Windows network and all shared files are accessable from all PC's, both wired and wireless.
Obviously the router seems to be the issue, something between the ethernet and the wireless access point components. I checked the settings and found nothing that would prevent Home Sharing between the wired and wireless devices. There is no setting that isolates the wireless network. I have done the following:
Read the router user manual and checked all the settings
Rebooted the router and tested.
Turned off the router's firewall and tested.
Home Sharing is turned on all the devices and all use the same Apple ID.
Restarted iTunes and tested.
Verified iTunes is "Allowed" in each PC's firewall.
Again, I can Home Share between the two wireless PC's but not between either of the wireless PC's and any of the wired PC's. I can Home Share between my iPads and iPhones and either of the two wireless PC's but not with any of the wired PC's. I can Home Share between any of the wired PC's but not between any wired PC and a wireless PC or iOS device.
I hope someone may have had a similar problem and has a fix suggestion. I'm stumped! I have a;so contacked ActionTec and awaiting an answer.

Solution from ActionTec is:
Log into your router.
Click the Advanced icon
Cclick Yes
Click on the IGMP Proxy
Select Disable
Click Apply

Home Sharing Not Displaying on Other Devices

I currently have iTunes v11.1.2.31 installed on Windows 7 64-bit Home Premium. I also have multiple iOS devices, to include an iPhone and iPads that are on iOS 7 and an Apple TV (Gen 2) that has the most recent update as well. I have Home Sharing turned on for all the devices, however, none of the iOS devices and the Apple TV see the content that is on my PC. On the iOS devices, I don't even see the Shared option in the Music or Video section. On the Apple TV, it tells me to turn on Home Sharing on the PC. I am using the same Apple ID sign-on and password on all the devices. Thinking it might be a firewall port access issue, I double-checked all the port settings and made sure that port 3689 and 5353 were open on the PC. I also tried disabling the firewall on the PC as well. I still cannot get Home Sharing to work.
Does anyone have any ideas here?
Thanks,
Merg

Well, I found this thread and this was the solution...
https://discussions.apple.com/thread/5345005
It appears that IPV6 and Home Sharing do not get along together. After unchecking IPV6 for my network adapter and relaunching iTunes, Home Sharing started to work fine.
- Merg

Does Home Sharing not work through a network extender?

Home sharing seems to cut out whenever I get into range of my network extender (Airport Express).
Here's my setup, it's pretty standard: Cable modem wired to Airport Extreme router, which is connected wirelessly to the MBP with my iTunes hard drive. All of this is in my living room.
I use the Airport Express to extend my network into the bedrooms.
Whenever I'm home sharing from my iTunes library on my iPhone, if I walk to my bedroom, it cuts out. It usually crashes the iPod app. If it doesn't completely crash it, I can get it to restart buffering if I walk back to the living room.
Does Home Sharing not work with wireless extenders? Do I have to change something in the set up?

However, when a device goes from being attached to one wireless device to another, there is often an interruption as the device must change the radio connection to the network. There is a brief period of no connectivity (a second or two)
Try starting the share while in your bedroom instead of the living room. I'll bet it works.
Makes sense - so it's a bug in the iPhone OS, that it's unable to recover from temporary interruptions to wifi connection?
However, I'm not so sure. Starting the share in the bedroom works as you suggest (since 4.3.2 - didn't under 4.3.1) - but as soon as you go back to the living room and the iPhone connects to a different base station the music stops playing. Note also that the shared library itself ceases to work. So for example you can't be in one room (on the extender) and add the shared library (without actually playing anything yet) then move to another room (on the base station) and play a track from the shared library. It just plays dead and you have to explicitly reload the shared library to get anything to play.
So is it maybe a bug also with iTunes that it can't keep up with a shared library client moving from one wifi station to another?
How do you report these things to the people that matter by the way?

Home Sharing not seen by iPhone or ATV 3rd Gen

I ran in to this problem before with Home Sharing not being seen by mt ATV 3rd Gen or any iPhone in my household when I upgraded iTunes back in Feb. The solution I found before was in my firewall rules (I believe) for my AV software (I also made changes to Windows Firewall even though it is disabled). I updated iTunes to 12.2.1.27 last night and the problem has returned.
iTunes is signed in and Home Sharing is on. ATV is also signed in and HS is on. My iPhone 6+ can connect to my ATV. I signed all devices out and turned off HS then signed back in a turned HS on with no resolution. I followed Apples directions for removing Apple software in order, then re installed the older version of iTunes that I had saved. Still no luck. I have disabled the firewalls in my router as well as my AV firewall and Windows Firewall is always disabled. I have tried the iTunes "Run as Administrator" solution others have suggested with no luck as well.
It seems like Bonjour is simply not doing what it is supposed to.

GO to programs and feature in your control panel, select bonjour and click the repair button to reinstall it, reboot the pc and if your firewalls on check to make sure bonjour is still on the list. Start iTunes back up and everything should Be working again. I did this yesterday to solve this problem after updating. If things still don't work try restoring windows firewall to default settings to clear the allowed list, then repair bonjour, reboot, re ad Apple software to the firewall list and start up iTunes. I have to do this everyte iTunes updates And it always works for me.

ITunes to iPad Home Sharing not syncing all music

I have a new iPad (the one just released; iPad 4?) and an older MacBook (about 3 years old or so). When I open iTunes and set up Home Sharing on the MacBook, then open the Music app on my iPad and enable Home Sharing, not all of my music shows up. Some of it (around 10% maybe) appears. It seems to be a random selection.
Anyone know what might be going on here?
Thanks
-Zack

I find the home sharing can be a little finicky at times. Reboot the ipad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go.
Rebooting your macbook might work as well.
Rebooting the wifi router by unplugging it for 5-10 minutes.
Home sharing support
http://www.apple.com/support/homesharing/
Understanding Home Sharing
http://support.apple.com/kb/HT3819
Troubleshooting home sharing
http://support.apple.com/kb/TS2972

I got new iphone it had a problem of sleep/off button not working i replaced from care. now the replaced product had a problem that home button not working properly now what i want to do

Igot new iphone it had a problem of sleep/off button not working i replaced from care. now the replaced product had a problem that home button not working properly now what i want to do

Hello, krishna kumar.j.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing and issue with your Home button. Here are the troubleshooting steps when experiencing this.
Get help with buttons and switches on your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT203017
Cheers,
Jason H.

Home shareing not working

home sharing not working in version 10.3.6

Home sharing is only supported on version of iTunes that run on OS X 10.5 or later. You could go to the app store and purchase the Mountain Lion update for $19.99, then update iTunes and then it should be easy to set up.

Home sharing not working between any device

I have two Macbook Pros, an iPad, iPhone, and Apple TV (3rd gen), and home sharing won't show up on any of them. The Macbooks are both running Mountain Lion and have updated iTunes to the latest version, both the iPad and iPhone are fully updated as well. I didn't notice the home sharing wasn't working until I tried setting up the new ATV yesterday and it kept prompting me to turn on home sharing on a computer. Home sharing is turned on on all of the devices, and that's when I realized I couldn't even home share between the two Macbooks, let alone with the ATV. iTunes was always open on each Macbook. The ATV is set up wirelessly, and all of the devices are connected to the same wireless network, with the same Apple ID. We have a Cisco M20 router.
I have been searching through all of the forums and support articles and have yet to find a solution. I tried turning home sharing off and then on again for all of the devices several times. I restarted the router three times. I restarted the devices themselves a couple times each. The firewall settings are not set to block all incoming connections. I attempted going through the router settings, and while I am not particularly tech savvy I couldn't find anything that looked like it could be blocking the connection between the devices.
I am at a loss for what else I can do to fix this. Anyone have any ideas?

Solution from ActionTec is:
Log into your router.
Click the Advanced icon
Cclick Yes
Click on the IGMP Proxy
Select Disable
Click Apply

Home sharing not working on ipad with different account name but same apple id that was created, what to do?

PC is set up for home sharing and 2 iPads and 1 iPhone is sharing fine. 1 iPad and 1 iPhone is not home sharing. The only difference on the devices not working is that the Apple account name is [email protected] while the Apple ID is [email protected] which is also the Apple ID used in creating Home Sharing and is the account used on the devices that are working. Do they need to be the same? My wife has her own iTunes account. If they are the same how would her purchases be charged to her account? Thank you for any help.

Hi there,
The article below has some more information for troubleshooting Home Sharing that you may find helpful.
Understanding Home Sharing
http://support.apple.com/kb/ht3819
-Griff W.

Apple TV (2nd and 3rd Generation) - Home Sharing Not Working but Airplay Does

Hi everyone,
This has been a bit of a ongoing problem, so I'll provide a bit of background.
I am running a Mac Mini (Late 2012) Running Yosemite 10.10.1 as a media server running 10TB of Movies, TV Shows and Music off a NAS Drive. Running iTunes 12.0.1.26. Main hard drive is a 256GB SSD.
I also have 5 Apple TV's in the house, 2 are 3rd Generation (running iOS 7.0.2), 3 are 2nd Generation (running iOS 6.2.1).
The goal is to watch the TV Shows and Music through Home Sharing.
Home sharing works perfectly through the 3rd Generation Apple TV's, as does Airplay. I never have a problem with these. Mac Mini (or any other device for that manner) has no issues accessing the NAS.
The 2nd Generation Apple TV's are a continual source of frustration. They are connected to the network, can access the iTunes store, can accept Airplay signals from the Mac Mini, iPads, iPhones, etc. Can even detect the other (2nd and 3rd Gen Apple TV's). But frequently, when I try and connect to Home Sharing, I receive the error message "Cannot connect to Home Sharing", even though if I jump on the Mac Mini, I can airplay the content to that Apple TV just fine.
Is this just a 2nd Generation Apple TV Issue (to make us go an upgrade all our Apple TV's to 3rd Generation)?
I have completed the following troubleshooting steps, to no success.
1) Reset the Apple TV's (Multiple Times)
2) Sign out of Home Sharing\iCloud\iTunes Account, reset, and sign back in.
3) Restore the Apple TV to the latest firmware and set up again.
4) Test the device on Wireless and Wired Network.
5) Reset all network infrastructure.
6) Power Cycle the Apple TV's for 15 minutes.
7) Reset iTunes.
8) Sign out of Home Sharing\iCloud\iTunes Account in iTunes, Reset the Mac Mini, and Sign back in.
9) Reinstall iTunes.
10) Reset the Mac Mini and NAS.
11) Reformat the Mac Mini and update to latest operating system (Mac OS X Yosemite 10.10.1).
12) Try home sharing from a Windows PC (Windows 8.1, x64).
Literally out of ideas. Am I chasing a Unicorn on this one? Would love some help.
Thanks!

Good to know your Apple IDs are fine.
So I've been experimenting with de-authorizing and re-authorizing computers and devices and the symptoms you are experiencing are reminiscent of devices and computers unable to authenticate with Apple's servers.
What I would do is try de-authorizing and re-authorizing computers and devices to see if things return to normal. Start with the computers first. You can quickly de-authorize the computers by logging in to your iTunes Store account and using the 'Deauthorize All' button. After clicking the button wait a few minutes for it to propagate. You will know that the computers have been de-authorize when the Account Information page says "0 computers are authorized to play content purchased with this Apple ID." Other devices like Apple TV and iPads and such do not count on that list.
Once de-authorized, re-authorize them from the 'Store' menu in the iTunes app. You will know all three computers have been re-authorized when the Account Information page says "3 computers are authorized to play content purchased with this Apple ID." Now try and play your content with Apple TV. If it still doesn't work turn Home Sharing off on the Apple TV and then re-enable it using your Apple ID.
Hopefully this brings back your Home Sharing functionality.

Issues with itunes error -50, determining gapless playback, missing speaker options, home sharing not working

In the last few weeks I have been experiencing multiple issues with my iTunes.
I believe it began when my itunes library corrupted and I had to start again.
By starting again I mean I went to previous itunes libraries and used the most recent backup.
After I noticed a large number of unknown error (-50) messages I thought I better copy the backup I was using from the previous libraries folder over to the itunes folder (in case the error related to failed attempts to back up the library).
This problem in itself wasn't too bad as I am able to close and relaunch iTunes and carry on however I have noticed some less desirable side effects - the loss of home sharing. I am unable to pick speakers to broadcast to (I have 2 airport express units plugged in and working and an Apple TV2) and I am unable to access the iTunes library on Apple TV.
I've done some basic troubleshooting: creating rules to allow the home sharing ports, temporarily disabling antivirus/firewall, uninstalling antivirus/firewall, setting up rules on the router for homesharing ports, uninstalling iTunes, rebooting, reinstalling iTunes and retrying, disabling home sharing and reenabling, disabling peerblock, deauthorising itunes and reauthorising and rebooting both the pc and Apple TV, checking sharing settings under preferences and verifying both the entire library is shared and that the status of home sharing is on but no devices connected, created a new library and reimporting my media and the problem still exists.
I noticed that occasionally when I switch between libraries, deauthorise and reauthorise I do get access to home sharing and Apple Tv gets full access to the library BUT iTunes quickly becomes unresponsive and when I close and relaunch Apple TV can no longer see my library or iTunes.
I have checked the network I am running on is marked as a home network, I have tried connecting the Apple TV via LAN instead of WiFi but this makes no difference. What I do find interesting is that I have iTunes running on another pc and on a virtual machine and as soon as I run either their libraries appear on Apple TV so there must be something about the installation on my pc and nothing wrong with the Apple TV, airport express, router etc.
With that in mind I retried an uninstall and this time deleted as many tmp files as I could see in the iTunes library folder, rebooted and reinstalled. I also checked the permission levels on the iTunes application folder and the iTunes library folder (located on an additional internal drive), I then tried running iTunes as an administrator (which my user account is already set as) but all the problems are still evident.
The determining gapless playback has no effect on how I use iTunes but it clearly does not need to run for every single recently added track any time I make a minute change to other library entries. I tried looking up one of the files it was determining gapless playback for but it wasn't corrupt or read only so I don't see why it needs to retry continually.
I'm running Windows 7 64bit with all latest updates installed and iTunes 64bit 10.6.3.25, all apple devices are running the latest version of firmware and I'm running out of ideas. I did try running CCleaner to clear up and registry issues if there were any and I ran Appcleaner to remove any iTunes cache that may have been left between installs. I'm running out of ideas - what am I missing here?

I have found the problem was in part caused by Windows firewall.
Exactly how Windows firewall can cause the problem when I wasn't even using it I don't know.
What I do know is that when I checked 'allow a program through the firewall' I found 4 rules set for iTunes, one of which was public network access.
I deleted the superfluous rules and the Home Sharing problems are solved.
All that needs sorting now is the 'determining gapless playback'.

Home Sharing not indexing properly on client devices

Similar Messages

Maybe you are looking for