Home sharing not working between any device

I have two Macbook Pros, an iPad, iPhone, and Apple TV (3rd gen), and home sharing won't show up on any of them. The Macbooks are both running Mountain Lion and have updated iTunes to the latest version, both the iPad and iPhone are fully updated as well. I didn't notice the home sharing wasn't working until I tried setting up the new ATV yesterday and it kept prompting me to turn on home sharing on a computer. Home sharing is turned on on all of the devices, and that's when I realized I couldn't even home share between the two Macbooks, let alone with the ATV. iTunes was always open on each Macbook. The ATV is set up wirelessly, and all of the devices are connected to the same wireless network, with the same Apple ID. We have a Cisco M20 router.
I have been searching through all of the forums and support articles and have yet to find a solution. I tried turning home sharing off and then on again for all of the devices several times. I restarted the router three times. I restarted the devices themselves a couple times each. The firewall settings are not set to block all incoming connections. I attempted going through the router settings, and while I am not particularly tech savvy I couldn't find anything that looked like it could be blocking the connection between the devices. 
I am at a loss for what else I can do to fix this. Anyone have any ideas?

Solution from ActionTec is:
Log into your router.
Click the Advanced icon
Cclick Yes
Click on the IGMP Proxy
Select Disable
Click Apply

Similar Messages

  • Home Sharing not working between wireless PC's / devices and ethernet wired PC's on the same router.

    Home Sharing is not working between wireless PC's / devices and ethernet wired PC's on the same router.  I installed a new Verizon FIOS ActionTec  MI424WR GigE wireless / ethernet router, replacing the original FIOS router.  With the old router Home Sharing worked fine across and among all iOS and Windows wired and wireless devices.  With the new router Home Sharing works between and among the Wired PC's but not between the wired PC's and the Wireless connected PC's or iOS devices.  Home Sharing also works between and among the wireless connected PC's and iOS decices but not between them and the wired PC's.
    Only the router was changed.  No changes were made to any of the devices except all were updated with the latest version of iTunes 10.7.0.21 and the iSO devices were updated to iOS vrsion 6.01.  Three PC's are wired and all are running Windows 7.  There also is a Windows Home Server connected to the router by ethernet port.  It does not run iTunes but does provide WebDAV services to my iOS devices.  This works fine.  Two PC's are wireless, one running Windows 7 and one running Windows 8.  All of the PC's are connected to the same (new) router via it's ethernet ports and it's wireless access point.  Two of the wired PC's are connected via a high-speed  ethernet hup that is connected to the router (Home Sharing works fine between the two PC's on the hub and the PC on the router).  All wired and wireless devices on the router are visible and members of the router's Home/Office virtual network.
    All of the PC's are visible in the Windows network and all shared files are accessable from all PC's, both wired and wireless.
    Obviously the router seems to be the issue, something between the ethernet and the wireless access point components.  I checked the settings and found nothing that would prevent Home Sharing between the wired and wireless devices.  There is no setting that isolates the wireless network.  I have done the following:
    Read the router user manual and checked all the settings
    Rebooted the router and tested.
    Turned off the router's firewall and tested.
    Home Sharing is turned on all the devices and all use the same Apple ID.
    Restarted iTunes and tested.
    Verified iTunes is "Allowed" in each PC's firewall.
    Again, I can Home Share between the two wireless PC's but not between either of the wireless PC's and any of the wired PC's.  I can Home Share between my iPads and iPhones and either of the two wireless PC's but not with any of the wired PC's.  I can Home Share between any of the wired PC's but not between any wired PC and a wireless PC or iOS device.
    I hope someone may have had a similar problem and has a fix suggestion.  I'm stumped!  I have a;so contacked ActionTec and awaiting an answer.

    Solution from ActionTec is:
    Log into your router.
    Click the Advanced icon
    Cclick Yes
    Click on the IGMP Proxy
    Select Disable
    Click Apply

  • Home sharing not working between itunes and apple tv, I've read all help articles I could find... still nothing

    Hey there!
    Here's every detail of the problem:
    1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
    2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything  should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
    3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
    So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
    Thanks in advance.

    Sharing Stopped working again over night.
    I went to Apple Support Artical TS2972
    As soon as I did this Home Sharing started working
    http://support.apple.com/kb/TS2972
    Firewall Section
    5. Check Firewall Settings
    If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
    In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
    If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
    For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
    Block all incoming connections
    Allow only essential services
    If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
    It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day.  This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
    Tommorrow will be the true test.

  • Home Sharing not working between 5s & iTunes ***APPLE GET IT TOGETHER***

    My home sharing is not working between my iphone 5s & iTunes (windows 7 pc). Both are on latest update, the pc has firewall shut off. I tried searching and have done all the instructions with shutting the router off and signing out on both sides and back in. I had this problem on a previous version and now I have updated 2 times and still there isn't a solution to this. The iPhone says Unable to turn on Home Sharing. iTunes reads Home Sharing is on. Why isn't this fixed yet? What is the deal? I have been dealing with this for 2 month's. Why does apple continue to sell a product that they show works but in reality it doesnt work. I am very fustrated as this is constantly annoying and my friend is also going through the same dilemea with his apple tv.

    If the iPhone isn't able to turn Home Sharing on perhaps you could do a hard reset ie hold the power and home buttons simultaneously until the Apple logo appears (ignore the red slider). If that doesn't fix it try Settings > Reset > Reset All Settings (you won't lose any data but any settings you've changed will go back to the defaults).

  • Home sharing not working between mac and pc, but it is fine between mac and mac. Help!!!

    Good Evening Dear Gurus,
    Hi, I am writing this to ask for help regarding home sharing. Yes I do know they are several threads out there that already explains or rather given solution on how to tackle this problem. BUT the my problem is rather different. I am no computer expert myself, so here is the problem, apparently MY MAC can home share with another MAC, but both of this MAC cannot home share with the PC.
    Does anyone encounter this kind of problem before? Can anyone help a poor guy out? Thanks in advance. love to hear from the community soon!
    Thanks!

    Sharing Stopped working again over night.
    I went to Apple Support Artical TS2972
    As soon as I did this Home Sharing started working
    http://support.apple.com/kb/TS2972
    Firewall Section
    5. Check Firewall Settings
    If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
    In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
    If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
    For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
    Block all incoming connections
    Allow only essential services
    If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
    It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day.  This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
    Tommorrow will be the true test.

  • Home sharing not working between mountain lion on my macbook and my iphone4

    Hey all,
    Does anyone have the same problem as I do?
    i'm not able to enable home sharing between my Macbook and my iphone 4. I've updated a few weeks ago to mountain lion, so still going arround the full details on the new OS, but i'm pretty sure that both Itunes and iPhone have the hame sharing settings enabel.
    The problem is that i dont know why but my itunes playlist, or anything for a matter of fact appear on my iPhone and therefore impossible to control.
    Anyone has the same problem? anyone can help out?
    Thanks in advance guys.

    Hello there, WNC007.
    The following Knowledge Base article offers some pointers on the different viewing preferences for Mail for Mountain Lion:
    Mail (Mountain Lion): Viewing preferences
    http://support.apple.com/kb/PH11698
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • ITunes 11.0.5.5 Home Sharing not working between Win7 & Win8

    So... I just got a new laptop and I'm transferring everything over, the last thing I have to transfer is my iTunes library. I have all the 'physical' files for the music, but I'd rather use Home Sharing to save me importing time and 'trouble.'
    My new laptop has Win8, whereas my old one has Win7. I'm currently running iTunes 11.0.5.5 on both machines. I've also made sure that Bonjour is set to run on start-up. My TCP/IPv6 is set to V4.0 instead of V6.0 on both machines.
    Not sure what else to do, because I can 'transfer' music from my Win8 to my Win7 - it recognizes there's no music - but from my Win7 to my Win8, it 'loads' for about a minute then stops and goes to the 'Music' tab.
    Thanks in advance!

    Welcome to the Apple Community.
    The following article(s) may help you.
    Troubleshooting Homesharing
    Troubleshooting Wi-Fi networks and connections
    Moving your iTunes library to a new computer

  • ITunes 10.6.3 home sharing not working properly

    iTunes 10.6.3 home sharing not working properly.  I can access with my three ATV2's watch a movie later that same day it tries to access and ATV2 just keeps trying and never gets through to the library.  If I restart iTunes its fine then later can't access.  I am running iTunes 10.6.3 on a i7 Mac Mini with 10.7.4.  Sole job is to be iTunes server and an occasional HTPC with remote buddy running.  I disabled remote buddy ajax remote feature, and file sharing is on so I can load new tracks form other macs Thats it, a vanilla install with all updates.. No problem prior but not sure if problem free period was with 10.6 earler versions or 10.5 versions.  I update as warnings to do so come up.  The remote app has same problem accessing the Home Share.  I disabled home sharing on my iPhone and set to access the old method with 4 digit code and sees all the time and will play to my express base stations so seems to be home sharing issue because iPhone apps with home sharing on and ATV2s have issue accessing.
    I'm never home but when I am I use this equipment loads and this weekend not reliable at all.  I have firewall disabled, and setup is as before and is working fine.  I am using Mini by ethernet and using AEBS 1st generation gigabit as router only wired to cable modem and whole house ethernet attached, latest version AEBS gigabit as a wireless bridge and 2 prior version 11n expresses and a 11g express, all expresses are set to wireless off and are connected to ethernet and then to a stereo in 3 different rooms.
    I can't be only one.  Considering downgrading to last version of 10.5 but not sure how to do this.
    How many of you are having trouble?
    Any resolutions?
    How to report to Apple?
    How to downgrade safely? Or is it 10.7.4?

    I ran into the specific problem in another thread.  There are more than 100 connections from the apple TV's to iTunes.  You can do a netstat -a (windows or Mac), and verify the problem.  iTunes is smart enough to stop allowing more than 100 connections but stupid to allow the ATV to create so many connections.
    Now for what you really want!  Set all of your ATVs to wifi only.  Even setting the iTunes host to wifi might help also.  I think that wifi is more unreliable, and forces connections to drop, keeping the count under 100. 
    I also turned off ip v6.  That could help you also.  I originally had problems on a Mac mini, and built a windows 7 box to try to fix the problem.  The wifi trick worked on both platforms.  Several of us have bug reports into apple.  I have a wired house also, and am very angry to NEED to use slow wifi to overcome this problem.  The ATV gen 3 has been able to keep up with 1080p over wifi, so it doesn't hurt too much.  What really hurts is spending over 40 hours troubleshooting this bug.

  • Does Home Sharing not work through a network extender?

    Home sharing seems to cut out whenever I get into range of my network extender (Airport Express).
    Here's my setup, it's pretty standard: Cable modem wired to Airport Extreme router, which is connected wirelessly to the MBP with my iTunes hard drive. All of this is in my living room.
    I use the Airport Express to extend my network into the bedrooms.
    Whenever I'm home sharing from my iTunes library on my iPhone, if I walk to my bedroom, it cuts out. It usually crashes the iPod app. If it doesn't completely crash it, I can get it to restart buffering if I walk back to the living room.
    Does Home Sharing not work with wireless extenders? Do I have to change something in the set up?

    However, when a device goes from being attached to one wireless device to another, there is often an interruption as the device must change the radio connection to the network. There is a brief period of no connectivity (a second or two)
    Try starting the share while in your bedroom instead of the living room. I'll bet it works.
    Makes sense - so it's a bug in the iPhone OS, that it's unable to recover from temporary interruptions to wifi connection?
    However, I'm not so sure. Starting the share in the bedroom works as you suggest (since 4.3.2 - didn't under 4.3.1) - but as soon as you go back to the living room and the iPhone connects to a different base station the music stops playing. Note also that the shared library itself ceases to work. So for example you can't be in one room (on the extender) and add the shared library (without actually playing anything yet) then move to another room (on the base station) and play a track from the shared library. It just plays dead and you have to explicitly reload the shared library to get anything to play.
    So is it maybe a bug also with iTunes that it can't keep up with a shared library client moving from one wifi station to another?
    How do you report these things to the people that matter by the way?

  • Cannot get Home Sharing to work between network computers, Cannot get Home Sharing to work between network computers

    Cannot get Home Sharing to work between network computers

    Did you enable Home Sharing using the same AppleID on both computers?

  • Home shareing not working

    home sharing not working  in version 10.3.6

    Home sharing is only supported on version of iTunes that run on OS X 10.5 or later. You could go to the app store and purchase the Mountain Lion update for $19.99, then update iTunes and then it should be easy to set up.

  • Issues with itunes error -50, determining gapless playback, missing speaker options, home sharing not working

    In the last few weeks I have been experiencing multiple issues with my iTunes.
    I believe it began when my itunes library corrupted and I had to start again.
    By starting again I mean I went to previous itunes libraries and used the most recent backup.
    After I noticed a large number of unknown error (-50) messages I thought I better copy the backup I was using from the previous libraries folder over to the itunes folder (in case the error related to failed attempts to back up the library).
    This problem in itself wasn't too bad as I am able to close and relaunch iTunes and carry on however I have noticed some less desirable side effects - the loss of home sharing. I am unable to pick speakers to broadcast to (I have 2 airport express units plugged in and working and an Apple TV2) and I am unable to access the iTunes library on Apple TV.
    I've done some basic troubleshooting: creating rules to allow the home sharing ports, temporarily disabling antivirus/firewall, uninstalling antivirus/firewall, setting up rules on the router for homesharing ports, uninstalling iTunes, rebooting, reinstalling iTunes and retrying, disabling home sharing and reenabling, disabling peerblock, deauthorising itunes and reauthorising and rebooting both the pc and Apple TV, checking sharing settings under preferences and verifying both the entire library is shared and that the status of home sharing is on but no devices connected, created a new library and reimporting my media and the problem still exists.
    I noticed that occasionally when I switch between libraries, deauthorise and reauthorise I do get access to home sharing and Apple Tv gets full access to the library BUT iTunes quickly becomes unresponsive and when I close and relaunch Apple TV can no longer see my library or iTunes.
    I have checked the network I am running on is marked as a home network, I have tried connecting the Apple TV via LAN instead of WiFi but this makes no difference. What I do find interesting is that I have iTunes running on another pc and on a virtual machine and as soon as I run either their libraries appear on Apple TV so there must be something about the installation on my pc and nothing wrong with the Apple TV, airport express, router etc.
    With that in mind I retried an uninstall and this time deleted as many tmp files as I could see in the iTunes library folder, rebooted and reinstalled. I also checked the permission levels on the iTunes application folder and the iTunes library folder (located on an additional internal drive), I then tried running iTunes as an administrator (which my user account is already set as) but all the problems are still evident.
    The determining gapless playback has no effect on how I use iTunes but it clearly does not need to run for every single recently added track any time I make a minute change to other library entries. I tried looking up one of the files it was determining gapless playback for but it wasn't corrupt or read only so I don't see why it needs to retry continually.
    I'm running Windows 7 64bit with all latest updates installed and iTunes 64bit 10.6.3.25, all apple devices are running the latest version of firmware and I'm running out of ideas. I did try running CCleaner to clear up and registry issues if there were any and I ran Appcleaner to remove any iTunes cache that may have been left between installs. I'm running out of ideas - what am I missing here?

    I have found the problem was in part caused by Windows firewall.
    Exactly how Windows firewall can cause the problem when I wasn't even using it I don't know.
    What I do know is that when I checked 'allow a program through the firewall' I found 4 rules set for iTunes, one of which was public network access.
    I deleted the superfluous rules and the Home Sharing problems are solved.
    All that needs sorting now is the 'determining gapless playback'.

  • Home Sharing Not Displaying on Other Devices

    I currently have iTunes v11.1.2.31 installed on Windows 7 64-bit Home Premium. I also have multiple iOS devices, to include an iPhone and iPads that are on iOS 7 and an Apple TV (Gen 2) that has the most recent update as well. I have Home Sharing turned on for all the devices, however, none of the iOS devices and the Apple TV see the content that is on my PC. On the iOS devices, I don't even see the Shared option in the Music or Video section. On the Apple TV, it tells me to turn on Home Sharing on the PC. I am using the same Apple ID sign-on and password on all the devices. Thinking it might be a firewall port access issue, I double-checked all the port settings and made sure that port 3689 and 5353 were open on the PC. I also tried disabling the firewall on the PC as well. I still cannot get Home Sharing to work.
    Does anyone have any ideas here?
    Thanks,
    Merg

    Well, I found this thread and this was the solution...
    https://discussions.apple.com/thread/5345005
    It appears that IPV6 and Home Sharing do not get along together. After unchecking IPV6 for my network adapter and relaunching iTunes, Home Sharing started to work fine.
    - Merg

  • How do i get home sharing to work between 2 computers

    My desktop is HP with win 7- trying to get my Vista Lap top to have the same tunes I purchased on my desktop.
    Thanks,
    wmorton1942

    don't get confused by the color icons - the screen shots where taken on an iTunes 9.x library, but what you want to see in iTunes is this (view from my MBP's iTunes seeing the library on my Mini)
    if you then click on the house icon, it will change to this and the shared library will load. at that point, two buttons will appear in the lower right corner of the iTunes window, being settings and import.
    now you should be able to import any content from any shared library by selecting the content and clicking on import.
    via settings, you can select which newly purchased content is transferred automatically to homeshared libraries
    if the icon looks like this , home sharing has not been set up correctly.
    in order for home sharing to work:
    (a) iTunes on all machines must be authorized for the same iTunes store account
    (b) all machines must be on the same network
    (c) all machines must have access to the internet.
    these reads may prove helpful: one and two

  • Home sharing not working on apple tv

    Purchased and set up new iMac 21.5", 2.7 ghz. Everything is set up and going well. I simply cannot get home sharing to work with my Apple TV. Both are set to the same Apple ID...but don't seem to recognize one another. Help?

    Yes, itunes is up and running when I try this. If the iTunes is not running, then on the APPLE TV, I get error saying the library is not shared. And when the iTUnes is open, the connection starts to happen and then times out. That makes me think that the request reaches gto the iTunes.
    NEver worked, trying this for the first time. Using the same apple ID on both the devices. I have an iPhone too that also cant connect to the shared library. iTunes version is latest.
    Thanks.

Maybe you are looking for