Home Sharing won't load on iOS devices - works fine on AppleTV
I've been struggling with Home Sharing and cannot understand why it simply won't work. I have a relatively large library (25,000 songs/300movies/1000 tv shows). I'm running all Apple devices, all with the latest OS/software versions. AEBS is my router.
Home Sharing has always worked flawlessly from iTunes on my Mac to AppleTV.
When I load up the Videos App on and any of my several iPhones and iPads in the house, my Shared Library always appears...
...however, if I tap to load it...the spinning circle appears and that's where it ends. It will spin endless for several minutes until it Fails or I stop it.
What could be the problem here? I've tried all the basic troubleshooting of turning HS on/off, in iTunes and the iOS devices, restarted every device plenty of times...Nothing.
It used to work intemittently with iOS 6, but not at all on iOS 7.
Contrary to the marketing, Music or Video using Home Sharing simply does not work on the iPad. I have spent hours on the phone with Apple Care. There is no solution. If you really need to watch video, buy an Apple TV and a small monitor or some other setup. The problem is not with Home Sharing, which works fine between my computers. Neither is it with the Wi-Fi, which I use with the Remote app to load and play the same library that Music stalls on. The problem is with the Music and Video apps, which can only load shared libraries intermittently.
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When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Home sharing won't load on laptop but PC can see laptop
I am looking into doing some work on my PC and was going to use my laptop to backup my library. My PC can see the laptop and transfer from it but the laptop has never been able to see my PC or transfer from it. This is not a new problem, has been going on basically since I bought my PC in 2009, but since I haven't needed it I have ignored it. I have all the same windows, firewall and iTunes settings on both machines so I am really at a loss.
PC Setup
Windows 7 Home 64 bit
iTunes 10.6.1
Laptop setup
Windows 7 Home 32 bit
Itunes 10.6.1
I know the laptop can work with home sharing as I was using it to setup home sharing for my mother at christmas and her new laptop (Win7 32) and her old PC (WinXPSP3) were all three working together nicely. We have the same router and settings also.Contrary to the marketing, Music or Video using Home Sharing simply does not work on the iPad. I have spent hours on the phone with Apple Care. There is no solution. If you really need to watch video, buy an Apple TV and a small monitor or some other setup. The problem is not with Home Sharing, which works fine between my computers. Neither is it with the Wi-Fi, which I use with the Remote app to load and play the same library that Music stalls on. The problem is with the Music and Video apps, which can only load shared libraries intermittently.
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As the topic heading states... if I airplay anything from an iOS device I have no issues but from my Mac Mini I am plagued with problems. If I airplay iTunes Match to Apple TV quite often the sound will drop or stutter. I will have to pause the song and start it again.
Also I can be playing everything fine and then all of a sudden my Mac will lose sight of the Apple TV and the only thing that will resolve it is restarting the Apple TV.
Both my Mac and Apple TV and iOS devices are running the very latest updates.Information.
AirPlay Mirroring - How to Use
AirPlay Mirroring - Troubleshooting
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Safari won't load Paypal but firefox works fine
I've seen a few threads on this problem but nothing I've tried seems to work. Two days ago safari stopped being able to access Paypal on both my Macbook Air and iMac. Both machines are less than 6 moths old, running the latest OS X and have all the updates installed. The problem became apparent when I tried to make an eBay purchase and the redirect to Paypal failed. I tried opening Paypal from Safari directly and it returns the message "Safari cannot open the page "..." because Safari can't establish a secure connection to the server."
So far, I have checked the date & time settings, rebooted everything, checked all the certificates on Keychain deleting any that had expired and I have changed the DNS settings to 8.8.8.8 & 8.8.4.4 - this had the effect of causing iMessenger to cease to work and also prevented me from accessing the iCloub website stating the same "Failed to open page" message. In exasperation I have even reinstalled OS X on my Macbook which did work for about thirty seconds, allowing me to login to paypal but on going back to the sight after restarting to double check, it has reverted back to the failed to open page status. iMessanger and iCloud are now fixed though.
I have downloaded and opened Firefox and tried the same web address and it works fine.
The Paypal issue is a mystery therefore that I hope someone can help with as it's effected both my machines and I have had to revert to the iPhone App to pay for anything using Paypal, which is a pain. Any ideas would be most welcome.MIght be a cookies, cache, or extension issue ..
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Then delete the cache.
Open a Finder window. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following
~/Library/Caches/com.apple.Safari/Cache.db
Click Go then move the Cache.db file to the Trash.
Quit and relaunch Safari to test.
If that didn't help, troubleshoot Safari extensions.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
Home sharing won't appear in the left column on iTunes for PC
I have 2 macs that sharing works and that I have acces of home sharing in the left column.
I just reinstalled XP and running iTunes 10.5.3 on my PC and everything is setted up like my macs but home sharing won't appear in the left column and I don't see the PC's library on my macs.
Everything is turned on with the same email account.
Is there a probleme on PC...FORGOT TO MENTION everything worked fine last week before I reinstalled XP
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When I start the CC app on my PC (Windows 7, 64 bit), the home screen won't load. The activity indicator just sits there and spins. It worked before, but not for the last few days. The other screens work just fine. Any ideas?
Thanks,
Mitch
Mountain Storm Fine ArtsHi Mitch,
Welcome to the Community!
If internet is fine then this might be becase of Creative cloud files, please try the steps metioned in http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html and see if it works.
Thanks!
Ankit -
I have an ipad 2 and just recently am not able to connect to home wireless wifi, the hour glass just spins when clicking the network to connect, other devices work fine and can connect. Was able to connect at school, but not here at home all of a sudden, help?
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC). It's driving me mental and has stopped me putting anything new on for months. Help!!!
http://support.apple.com/kb/TS2690
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i have all my music under my user id. i would like for my wife to have access under her user id. i tried using Home Sharing but can't get it to work.
http://support.apple.com/kb/HT3819 homesharing
http://support.apple.com/kb/TS2972 troubleshooting home sharing.
i <3 Homesharing. I enabled it at home, and where I work I use a mac so I enabled it on that computer as well so I can listen to my own music library while on breaks/lunch =) -
Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.
You can't change it - just try aagain.
https://discussions.apple.com/index.jspa
Where you find these options:
Notebooks
MacBook Pro
MacBook Air
iBook
MacBook
PowerBook -
My Apple TV and IPad drop after x mintues from "Home Sharing". To restart it, I need to close iTunes on my Windows 7 PC, open it , then I can listen again X minutes (15-90 minutes) to my music via "Home Sharing". Any idea why? What worked for you?
I believe if you updated your Apple TV, you need iTunes 11 to make it work.
-
Cs2 on mini mac won't load starting today -- been working for years
cs2 on mini mac won't load starting today -- been working for years
Follow the instructions in this Adobe document:
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
Wifi connection unreliable only on my HP 23-h020a, all other devices work fine
We have just bought two brand new HP devices but are having major problems with the pavilion 23-020a. Basically the wifi connection is rubbish! All other devices in the house work fine and the PC itself is only a couple of meters from the modem and showing full connectivity. However we cannot reliably get internet connection when using wifi. Sometimes it's fine for a couple of minutes, some pages load, some don't, if my kids are in the middle if doing their home work when it comes to them moving on to the next page to do their online test, the page won't load and all their work is lost. This is totally unacceptable! If we connect using the Ethernet cable it's fine but to do that we have to have two meters of cable running across our sitting room. I need this resolved! We have tried all available wifi channels and nothing has helped. I hope someone here can! Thanks
Hello @Nzbeales,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you have just purchased 2 HP devices and the HP Touchsmart ENVY 23-h020a All-In-One Desktop PC is having wireless issues and you would like to see it resolved. Given how new the computer is I would like you to please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html. On a new unit you want to ensure that everything is working as it should and that any issues you may have are documented correctly.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
I cannot connect my Ipad to a Comcast modem network with the correct password. Other devices work fine.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
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