Home wifi won't work

my curve 9300 won't connect to my home wifi. I've tried every method possible, to no avail. I went to the telus store to ask about it, and a lady who clearly had no idea what she was talking about told me the curve is "just not powerful or high-end enough". I know someone who has a bold 9700 and it connected without a flaw to my home wifi. HELP!

Hello there
If any other person connects to the WiFi and he/she browse the internet easily then the only case left is the software issue.
1.    Off your mobile network by going Menu -> Manager Connection -> Press Menu Key or locate the mobile network check box -> uncheck it and just on the Wi-Fi then check. If it wasnot resolve your problem then
Just do the thins below
1.         Backup your settings (Full Backup) using BB Desktop Manager
2.         Wipe all the things you have in your BB by going Menu -> Options -> Security Options -> General Options -> Press the menu key here and choose wipe handhels. A dialog box will appear and wipe including All third party softwares you have. Now proceed, Enter blackberry in the dialog box and start wipe.
3.       After wipe Downgrad your OS to the OS which is come with you device at the time when you purchase it.
4.       Reboot your BB
5.       Restore your backup Only neccessary things please not full backup
6.       Reboot again your BB (Hard Reset will be preferred, in the state your BB is on Pull out bettry, wait 15 sec, plug in)
This will resolve it if it wasnot then there should be no further software troubleshooting required. Reclaim the waranty. If waranty is not then Go to market and inspect your device with the idea of hardware issue. If non of this will resolve your problem then Just sale out your set because it will give your continus problem for this.
Thanks and regards
Muhammad Ehsan
IT Support Engineer
Ovex Technologies Pakistan

Similar Messages

  • I have wifi in my home and it has always worked fine. Then I went to Ireland and used the iPad there.  Since I have been home, it won't work in the house. I took it to another location where I have logged in before and it worked perfectly.  Any ideas?

    I have wi-fi in my home and it has always worked fine with my iPad.  Then I went to Ireland and used the iPad there.  Since I have been home, it won't work in my house.  I can't get my wi-fi connecton.  I took it to anothe location where I have logged in in the past, and it worked perfectly.  Any ideas as to why I can't get a connection at home?
    Thank you.

    Some things to try first:
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    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
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    5.  Renew IP Address: (especially if you are droping internet connection)
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        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
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    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
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    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
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    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
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    iPad Wi-Fi Problems: Comprehensive List of Fixes
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    https://discussions.apple.com/thread/4010130
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    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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    IP Address:
    Router:
    Internet: Reachable
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    under dns servers it says: 10.0.1.1
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  • My home button won't work

    My husband's I-pad has been playing up! His home button won't work, and this keeps happening.

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  • What should I do if the home button won't work?

    What should I do if the home button won't work?

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    http://www.cultofmac.com/199875/switch-between-apps-directly-on-your-ipad-using- four-or-five-finger-gestures-ios-tips/
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  • I update my iPhone 4s to ios 7.1 then WiFi won't working and phone freeze i went to apple store and they taking rubbish none of them help so i don't recommend any body to update to ios 7.1

    I update my iPhone 4s to ios 7.1 then WiFi won't working, and phone freeze i went to apple store and they taking rubbish none of them help so i don't
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  • Help, my home button won't work at all!!!

    Hi,
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    It sounds like it's broken. Assuming you haven't jailbreaked or otherwise hacked it you should try a Restore or a Recovery. If you put it in the cradle and you can't restore it see: http://docs.info.apple.com/article.html?artnum=305797 for Recovery mode.
    If this doesn't work call Apple or take it to an Apple store; it probably needs to be replaced.
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  • My home wifi isn't working on my phone

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    Thanks for the info. I didn't know that. Think I (kind of) understand it now. Haha. At least I know what to do if it happens again.
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    New ipad air
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    Some things to try first:
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    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
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        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
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    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
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    How To: Workaround iPad Wi-Fi Issues
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    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
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    ~~~~~~~~~~~~~~~~~~~~~~~
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    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
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    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Help, My Home Share Won't Work?

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    It sounds like it's broken. Assuming you haven't jailbreaked or otherwise hacked it you should try a Restore or a Recovery. If you put it in the cradle and you can't restore it see: http://docs.info.apple.com/article.html?artnum=305797 for Recovery mode.
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  • TS1398 After updating to ios 6 my iphone 4 would no longer connect to my home wifi. At work we have a free wifi connection that does not require a password. However my wifi at home is password protected. I have the right password. It works on my ipod touc

    After updating my iphone 4 with the ios 6 update. My iphone would no longer connect to my home wifi that is password protected. I know that I have the right password entered in. At work we have a free wifi connection that does not require a password and I can connect no problem to it. My ipod touch has no problem connecting to my home wifi. It is a 3rd gen ipod and does not have the ios 6 update on it. Please help!

    I'm having the same issues. Started when I upgraded iphone 4S and ipad1 to 5.1.1. Wife's iphone 4g on 4.4.2 has been ok. I've forgot the network on both devices and restored the iphone, none of which changed the issue. I've upgraded to ios 6 on the iphone 4s, problem still persists.
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    The control channel can cause static in the wireless system IF there are several networks nearby that are on the default setup.
    There is a fair bit of buzz about this issue out there, some other things I've seen:
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    Comcast may tell you to update your firmware. Motorola may tell you that your cable provider is the only one who can push through firmware updates. Comcast may tell you that you are not in an area that is being updated. It's unclear if they say that to all customers, or just those who have purchased cable modems and aren't renting them from comcast.
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  • My macbook air is not getting internet connection through our home wifi It was working fine yesterday until I took the Air out of the house and used it on another wifi connection.

    My macbook air is not getting internet connection through our home wifi.  It was working fine yesterday until I took the Air out of the house and used it on another wifi connection.  One question is how to delete some of the networks that I don't use.  Would too many networks cause the internet connection to fail?
    Thanks.

    Would too many networks cause the internet connection to fail?
    It shouldn't but sometimes deleting the list of networks actually does solve the problem you are describing. Have you turned WiFi off and then back on on the computer?

  • If my iPod Touch 4G is under warranty, can Apple repair or replace it if the home button won't work?

    I've had my iPod Touch 4G for about 10 months now so the warranty is still in affect. The home button appears to be stuck or won't work anymore. I can press down on it and I hear a click but it's inresponsive. I've already looked up and tried numerous things to fix it, but nothing works. I have assistive touch but ever since I started using it, apps close or freeze within minutes of opening it.
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